Procore

4.5 (2,748)
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Construction Project Management

Overall rating

4.5 /5
(2,748)
Value for Money
4.1/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.5/5

94%
recommended this app
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2748 Reviews

Nicholas
Nicholas
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Hub for All Project Information

Reviewed on 19/8/2024

My overall experience with Procore has been great. I have used it as a subcontractor needing to...

My overall experience with Procore has been great. I have used it as a subcontractor needing to bill on AIA documentation to a GC, but I have mostly used it from the general contractor's perspective. The depth of information and customization is great.

Pros

Procore is a fantastic ERP system that can connect project management and accounting, as well, as external subcontractors, vendors, and owners. All information regarding a project can be found in one place, with permission setting available to prevent users from accessing things they should not.

Cons

You are not able to drill down into budget line items to see what the breakdown of cost is. This may just be how our system is configured though since we do not enter expenses directly into Procore, but rather sync them from Sage Intacct.

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

GC Procore Review

Reviewed on 1/1/2024

We continue to renew our subscription. I believe we can get more out of it and thats part of 2024...

We continue to renew our subscription. I believe we can get more out of it and thats part of 2024 goals.

Pros

Versatility with different apps and solution providers.

Cons

Scheduling tool and job costing need help.

Leslie
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Procore Review

Reviewed on 10/11/2024

I used it in the past often, to manage and bill GCs

I used it in the past often, to manage and bill GCs

Pros

Its user friendly and all of the important documents are in one place

Cons

That more GCs don't use it. It is an easy product but only as functional within the network who uses it.

Tim
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Buying Procore Was a Mistake!

Reviewed on 20/6/2024

It was truly awful. Their salespeople make you think you're making the best decision possible. ...

It was truly awful. Their salespeople make you think you're making the best decision possible. The second they have your money, the whole dynamic changes and you're on your own. Good luck calling their technical support line. If they answer, you'll get a person who likely has never even used Procore. Procore failed at every single level and I can't recommend enough to go with UDA ConstructionOnline. It beats Procore in every facet and their customer support is a thousand times better.

Pros

Truthfully, nothing. I was so disgusted with the whole thing. We spent six months trying to get Procore's customer success team to get us functional but it was nothing but problems and delays. Multiple times per week we sent them messages with all the error messages we were getting and got a bunch of "We'll get back to you" type responses. Truly the worst customer service experience I've ever had.

Cons

Everything. For starters, I really disliked their refusal to refund all the money I paid them after complete failure on their part. We spent $20,000 and got literally nothing for our money besides wasted time and frustration.

Alternatives Considered

ConstructionOnline

Reasons for Switching to Procore

I chose Procore because their salespeople convinced me it was the best option on the market that would provide my business with more resources than any other option on the market. That was wrong and they did not follow through on any of their commitments. It was the worst business decision I ever made. UDA ConstructionOnline is vastly superior and I highly recommend it over Procore.
Agasti
Overall rating
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Reliable project management solution

Reviewed on 3/7/2024

Pros

Management of project with procore is smooth and straightforward. You are able to share large volume data and documents. It's a tool that enhance team collaboration.

Cons

Other than the cost of acquiring the license, everything works fine.

Daniel
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

GC Using Procore

Reviewed on 31/7/2023

Overall, our users love it, and it has empowered our project teams from the office, to the field,...

Overall, our users love it, and it has empowered our project teams from the office, to the field, to external parties.

Pros

Great brand known by all. They offer fantastic support and amazing PM tools to empower project teams, from accounting to the field.

Cons

Financials can be a bit difficult to implement and train users on and accounting integrations may fall short in certain areas.

Alternatives Considered

Autodesk Construction Cloud

Reasons for Choosing Procore

It was PlanGrid at the time and fell apart once taken ove by ACC.

Reasons for Switching to Procore

Same cost but more integration capabilities and stronger brand.
Ryan
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Had High Hopes for Procore - Don't believe the HYPE!!!

Reviewed on 29/4/2023

Procore has great marketing and has sold themselves as the Porsche of Construction PM Software. ...

Procore has great marketing and has sold themselves as the Porsche of Construction PM Software. What you find out after you pay a ton of money is that they basically created a shell of a program, with many features that don't work or functions that you think should be common sense, but they don't have them. It seems they've set this software platform up for 3rd-Party developers to create apps to fix all of their issues. Oh, you want to do that? There's an app you can pay to make that happen..... Get ready for disappointment with Procore. I have 25 years of experience with many different programs and I sure feel dooped here.

Pros

Procores Drawing Management Tool is robust and a nice way to track changes on drawings, The 24-7 customer support is nice.

Cons

We primarily signed up for Procore for Project Management; Budget managment, change management, pay applications, RFI's and Timekeeping. One of our biggest frustrations with Procore is that we were upsold to use the timekeeping tool in hopes that we could bring our timecards into our Owner Pay Applictions (you think this would be easy since you're putting the data in Procore to begin with). That's not the case. When you want to input time/cost for your team in the pay app, you have to export the data to an Excel spreadsheet and import the data back into Procore. What's mind blowing is that they give you an Excel Template to import, but it doesn't work. You have to manually input time back into the program.

Reasons for Choosing Procore

We thought that Procore would be better than the previous products as they had some issues. We may go back to RedTeam.

Switched From

RedTeam Flex

Reasons for Switching to Procore

We were convinced it did everything we wanted out of the box.
Brenda
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Procore - Powerful program for Construction

Reviewed on 22/5/2023

Procore is a powerful program with so many different applications to apply to help track financials...

Procore is a powerful program with so many different applications to apply to help track financials and project documents all in one location.

Pros

We can track / store information about our projects in one location.

Cons

Sometimes the training videos options / commands are exactly worded the same when doing an actual task.

Jeremy
Jeremy
Overall rating
  • Industry: Aviation & Aerospace
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Software Integration Problems - Sold software that wouldn't work, won't refund, won't...

Reviewed on 29/5/2024

Terrible customer service, terrible management. Falsely advertises services their team can't...

Terrible customer service, terrible management. Falsely advertises services their team can't integrate only after you have already purchased the software. The QB connector causes issues with ERP integration, cost codes, and even bidding tool requiring double the time to bid projects to break out material and labor which pulls together from all the databases. Also bidding software marks up sales tax, so all the estimators are not getting exact pricing breakout as they advertise. This could easily effect any bid that is equipment heavy.

Pros

Initially it seemed very easy to integrate and use the software from bidding to QB integration.

Cons

Sales team upsold us with QB Connector, but failed to deliver the same functionality as shown. Sales team showed capability of QB (Online only) connector integration, using many cost codes, and the product database with labor / material. Never disclosed QB Desktop connector doesn't have the same functionality until 1.5 months after purchase when implementing software. Implementation service team finally discloses can't use the various cost codes, but also requires user to separate all material and labor for all database items, causing double the time to bid projects. Procore management refuses to respond, sitting now for 3-weeks without any communication for resolution. Software is unable to be used, and can't integrate any ERP for budgets, bids, and completely useless. Beware of this for small business owners, Procore management will strong arm you, even when their Terms and Conditions state refund is applicable when they misrepresented their product capability, therefore costing you an additional $2k for software you can't use. They will hold out and cost you money each week, after being notified through BBB of compliant and refusing to acknowledge their own integration issues.

Cliffton
Cliffton
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Great product!

Reviewed on 5/8/2024

Pros

This app is very user friendly. It has all the functions someone in the construction industry needs.

Cons

The price is a bit higher than the company wanted to pay.

Dylan
Dylan
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

more effective communication

Reviewed on 26/6/2024

The communication and coordination I have has been much more useful for my work, which improved my...

The communication and coordination I have has been much more useful for my work, which improved my performance and I have more time for other tasks.

Pros

I can have closer communication with my work team to keep track and monitor the tasks carried out, better coordination in each process from start to finish, managing to have the tasks on time for delivery, I liked it because I manage many projects in one just software that helps me have order

Cons

I actually like everything, no problems or malfunctions have ever happened to me.

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Ease of time Management

Reviewed on 28/3/2024

Pros

Saved alot of time with “paperwork “ being able to store info

Cons

Certain subjects would get mixed up with wording of materials

Desmond
Desmond
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great for Large and Frequent Projects

Reviewed on 23/8/2024

I believe that it is a great platform if you do a lot of construction projects that involve...

I believe that it is a great platform if you do a lot of construction projects that involve multiple trades. If you mostly do 1-2 trade smaller projects, it may not be worth it.

Pros

Procore gives you an easy to use platform to share construction progress, plan sets, deadlines, and communicate updates

Cons

The platform can be clunky to use - for instance, downloading plan sets is not as intuitive as it should be and things such as going back to various pages are not intuitive.

Dennis
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

An essential tool in my day-day cost management.

Reviewed on 5/7/2024

Initially I wasn't a fan, but the software has grown on me, and as I gained experience it has...

Initially I wasn't a fan, but the software has grown on me, and as I gained experience it has become an essential tool in my day-day cost management.

Pros

The accuracy of measuring my profit margins.

Cons

Sometimes at little difficult to navigate.

Renee
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Procore for Project Management

Reviewed on 5/9/2023

I love it. I have never had one application that I can use on all my devices that is able to store...

I love it. I have never had one application that I can use on all my devices that is able to store all my current documents.

Pros

I like how I can see multiple projects in an instant and not have to switch to other apps or open any other tabs.

Cons

Nothing. Procore has everything I need to be able to track and view the most current files for all of my projects.

Fabrizio
Fabrizio
Overall rating
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Nice and Easy Construction Project Management Package.

Reviewed on 19/12/2023

Important project activities tracking system and the aability to manage tasks and workflow the...

Important project activities tracking system and the aability to manage tasks and workflow the product is reliable.

Pros

Great news to project manager which helps manage multiple projects and also collaborate across all Engineers from different project and helpful documentation solution. Planning and the budgeting functionalities with the platform is amazing and reporting is very smooth.

Cons

Powerful tools and easy learning and manipulation of all the software features and nothing to dislike on this platform.

Melissa
Melissa
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Procore is a great all in one for contractors

Reviewed on 28/11/2023

Pros

Manage multiple projects with multiple team members easily. Able to update in real time across projects.

Cons

Didn't use the mobile version so there may be some opportunity there.

Erica
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Procore Could Use Work

Reviewed on 3/6/2024

Pros

Able to add and track mutiple projects and cosding

Cons

Not worth what you pay for the program.

Philip
Overall rating
  • Industry: Architecture & Planning
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

A great tool for the construction industry.

Reviewed on 2/11/2023

Overall, Procore is a great tool for use during the contract administration. The punchlist tools...

Overall, Procore is a great tool for use during the contract administration. The punchlist tools are some of the best in the industry and they are continually pushing to make their services and overall tool better and better.

Pros

I like how clean and clear the information is presented visually on the screen. It works well on mobile devices. There seems to be excellent customer support helping the customers use it to the fullest of its abilities.

Cons

The inability for reviewers to save working files of shop drawings in a reviewer/user only location prior to submitting / uploading the official review/response. Also, I wish the reviewer could upload and utilize custom proprietary shop stamps so reviews can be done completely online.

Mimi
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Easy to use when you get the hang of it

Reviewed on 3/9/2024

It's not bad but I wouldn't recommend it when compared to other products. A user friendly layout...

It's not bad but I wouldn't recommend it when compared to other products. A user friendly layout that is efficient and effective would completely change my view. All projects should be easily viewed with an option to filter by customer. I rarely use ProCore and when I do, I have difficulty remembering where to submit an invoice because I have to select 'Commitments' a word that should be replaced with 'Billing'.

Pros

The billing layout is simple and effective.

Cons

Poor layout and only limited to viewing one customer at a time.

Nick
Overall rating
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great industry standard tool for Architects

Reviewed on 17/9/2024

Still learning all the features but very good program.

Still learning all the features but very good program.

Pros

Relatively easy to navigate the UI and stay organized. Plenty of tools to use or ignore - there are a lot. Love the photo upload functionality to make site visit documentation more comprehensive.

Cons

Sometimes the tools can be overwhelming and difficult to understand where different parties' responsibilities lie.

Yanting
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

An OK construction project management tool

Reviewed on 15/11/2023

Pros

Clear main modules, easy to use and navigate

Cons

email notifications are not targeted to right group.

Nancy
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Not the most user friendly for PR

Reviewed on 13/5/2024

Pros

Easy to set up employees for payroll entering

Cons

No very good reports or managing payroll

Adam
Adam
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very robust and easy to use construction management software

Reviewed on 11/7/2023

Pros

The ability to fill out timesheets in the app has been a game changer for our field staff, saving valuable time. Document management is second to none and it is easy to view any documents on the app or on the website version.

Cons

There needs to be a way to integrate our Procore projects with those of the GC or CM's we're working for. For example, submittals from the GC's Procore project should integrate into the same project on our company's page.

Kim
Overall rating
  • Industry: Construction
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

ProCore user at Signal

Reviewed on 19/7/2023

I have enjoyed learning ProCore and I hope to continue learning more

I have enjoyed learning ProCore and I hope to continue learning more

Pros

The ease of finding what you need for all projects and ease of creating

Cons

Takes some figuring out but otherwise very workable