
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Features
- Industry: Information Technology & Services
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Priority Software is really improving our business
Reviewed on 27/6/2017
The consultants that we dealt with during our implementation were courteous, extremely knowledgeable and responsive to our needs.
Pros
* Ease of use and "user friendliness"
* Web interface with Excel look and feel
* Robust functionality for the many verticals of our customers
* Lower Total Cost of Ownership (TCO) for licenses and consulting
* Fast implementation - as little as a couple of weeks to get up and running
* Features like an Enterprise Search, a Google-like tool that even searches text
* Export the data from any form directly into Excel and print reports directly into spreadsheet
* All screens can be customized such as creating tabs, hiding and renaming fields, making fields mandatory, etc.
* Ability to set up automatic workflows using the Business Process Management (BPM) tool that can send automatic e-mail, text messages to phones or create tasks
* Executive dashboards and BI reports (“Report Generators”) can be built right inside Priority, which means you can cut way down on customized reports and expensive IT consultants
* Price was surprisingly good for an ERP system
Cons
* They are relatively new to the U.S. market so sometimes people don't know who they are
* Support calls could take up to a day to be resolved
- Industry: Computer Software
- Company size: 1,001-5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
great software if you get the right support
Reviewed on 19/6/2017
Interfaces with other programs.
Pros
Easy for Users . User friendly, Deals with a wide-range of topics. Can integrate information from various departments. Allows real-time information access.
Cons
Poor ability of the standard system to connect other programs. Non-compatibility issues. Not advanced or on-par with standards.
- Industry: Electrical/Electronic Manufacturing
- Company size: 11-50 Employees
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ahead of it's competitors
Reviewed on 2/3/2018
When I compare the three systems, one or the other may be slightly better (in my opinion) than the others in a particular process, but this is the normal minor trade-off between packages.
Pros
This is the only product on the market we found that could truly do 1) on site service calls (with mobile interface), 2) product with labor component added (VAR), and OEM, all in the same system, without customization. All the competing software systems were focused on VAR and OEM, but no thought had been given towards including the companies who provide billable (as apposed to warranty VAR/OEM) services. Since our company does all three, this was the only solution, but we paid for a live two day demo at our headquarters and were very pleased with the live demo. We had supplied some of our real data in advance of the visit, and that data was set up in a live demo account on their cloud, so we could see our own data flow through a working system. This is the third ERP system I have worked in, and it is far superior in ease of use than either of them.
- Industry: Civil Engineering
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
I am very happy with the features, the information and the customizations.
Reviewed on 19/6/2017
Makes the work much easier in comparison to previous software.
Pros
I very much like the access to data, the customer service on the web and our personal contact. The customizations are a perfect solution.
Cons
The move to the web interface is a bit hard. This may be related to the browser and we have to get to use to it.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Changed our life
Reviewed on 19/6/2017
Pros
Makes all information available in a click of a button. Information is available directly in the program.
All our users are super-satisfied.
Frequently updated with new functionality.
Cons
We were a bit hesitant due to cost, which was a bit daunting, but the value for the money is truly great.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent software that is very friendly
Reviewed on 19/6/2017
Pros
A very intelligent piece of software that is very easy to use. Provides solutions for most if not all issues in managing our business.
Cons
Receiving support for issues can be difficult, and it's difficult to obtain direct support from the developers. Does not feel personal enough.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This is a very robust ERP system with many add-ons
Reviewed on 19/6/2017
Pros
The system is open for developers to develop whatever you want. we have many integrations and we are adding more integrations every month/
Cons
It is sometimes hard to find developer that know how to program on this specific system. but we have a website to find developers.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
I am very satisfied with the product
Reviewed on 19/6/2017
Pros
The program covers everything you need to run a business. It is also very easy to use and teach new users the ropes.
Cons
The support provided by the vendor could be improved. Support is rarely needed, but when it is required, it is not timely enough.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Overall good experience. A lot of features . Needs to be more user friendly. Easy to implement.
Reviewed on 19/6/2017
Pros
Diverse functionalities and modules.Needs to be more user friendly. Easy to implement. Good support team.
Cons
Time to react to service calls. And the time it takes to resolve. The quality of support is overall good.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
It is a wide platform with a relatively easy adaptability to end user's needs. Good...
Reviewed on 19/6/2017
Pros
I appreciate most the flexibility and adaptability paralleled with the ease of developments on the overall.
Cons
The UI is dated goes for live and web. I would like liter compared to other solutions on the market.
- Industry: Computer Networking
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A truly excellent experience
Reviewed on 19/6/2017
Pros
Inventory management using Priority is a true pleasure. I can perform inventory actions quickly and accurately.
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
The software which has solutions to many different organizational demands. Always improving....
Reviewed on 19/6/2017
Pros
Flexibility, good level of customer support in terms of TAT and solution to the technical issues at all levels.
Cons
Error correction could be a challenge. Since instead of simply going back you get out from the existing screen and it is hard to get back.
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
i'm a erp developer and we are happy with our choice
Reviewed on 19/6/2017
Pros
We are very happy with the ease of use for both our users and our IT team. And the ease of customization.
Cons
As a programmer i wish there was a better tools set for debugging.
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Pretty good accounting software
Reviewed on 17/11/2016
A pretty good mini-ERP for small-to-mid sized companies. I have been using it for six years and recently upgraded to the web version. It has improved over the years, especially as to the user interface.
My main issue is that as a small business I find it difficult to deploy all capabilities without hiring an implementation manager. It would be good if more capabilities could be deployed independently.
The FAQ page is not very convenient and hard to search, and that opening a ticket for customer support is also a bit clunky. That said, once you open a ticket the customer support is great.
In addition, for larger businesses who do a formal implementation it is good (feedback from friends). And I get what needs to be done OK.
- Industry: Consumer Goods
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to learn & use. Quick turnaround customer support. Very satisfied with the software.
Reviewed on 4/6/2017
Priority really made a huge change in our business. Before, we were using different types of software packages from different vendors and like most small businesses, at some point, they just didn't "speak the same language" anymore. We were working twice as hard to keep things in check. But now, Priority does it all for us. I didn't think it would ever be this easy with an ERP system in house, but now, I can't imagine not having Priority run the business, really help me to control and manage the business too.
Pros
Priority is super flexible. Grows as our company grows. Gives us tools we need to handle large volumes of line items and distribution. We're an export company. We move fast and have hundreds of catalog items to account for at all times. Priority handles it all. Finally, we can control everything in one system. We feel a huge difference in our bottom line.
Cons
We would like to see a little more versatility in the user interface. It's really good but some of our users feel that it could be tweaked just a bit more and improved - make it even better.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
User friendly and receives frequent updates
Reviewed on 19/6/2017
Pros
The program is very user friendly.
Software is actively being developed and competitively adds new features.
Even if something doesn't have an existing solution, you can easily customize the software to meet your needs.
Cons
The report generator is not flexible enough and does not enable combination from different fields, e.g. reports in manufacturing can't be merged with a purchasing report.
There is no report generator for goods received.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This software is a great tool for the many functions it has.
Reviewed on 10/5/2018
Pros
It's very user friendly, it's very easy to work with and the customer service response is very fast and accurate.
Cons
It's has many great features, on some of our computers the software uninstalls repeatedly and we have to re-install very often this is something that needs work on.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
4 years of experience in implementation of Priority. I love Priority as it answers my needs.
Reviewed on 19/6/2017
Pros
I like the integration and inter connectivity of all the modules and functionalities. BI provides solutions to our organizational needs.
Cons
Display of different screens in one window is not user friendly. Lack of data transparency for a user.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
As flexible and ready to molding as clay
Reviewed on 19/6/2017
Pros
The system is amazingly flexible and can be customized to suit any needs.
Very easy to use in retrieving data.
Cons
The system has a price tag that needs to be taken into consideration.
Specific modules, such as WMS, could use improvement.
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very user-friendly
Reviewed on 19/6/2017
Pros
Incredibly easy to use and learn. I've taught the product to many new users and it's been an easy process.
Very approachable and responds swiftly to queries.
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use
Reviewed on 19/6/2017
Budget Management very nice tool
Pros
Flexibility: I find that it is very easy to integrate into our company. It is also very flexible. I especially like the BPM which is effective.
Cons
It requires a lot of maintenance and we need on-going support to learn the system's capabilities and tools.
- Industry: Electrical/Electronic Manufacturing
- Company size: 2-10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
All in One Business Platform
Reviewed on 8/9/2018
Pros
Very small learning curve, it's quite easy to start using right of the bat. It's good for small businesses and is a one stop shop!
Cons
Customer support team isn't very personable and can be improved. It look me days to get a response for a technical problem I was facing.
- Industry: Electrical/Electronic Manufacturing
- Company size: 501-1,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Priority - Must worth a Try
Reviewed on 13/12/2018
Pros
Using this for business is worth it . It’s very user friendly and the response is accurate. Wanting to explore more features with this software.
Cons
Looking forward for an upgraded features in order to use it convenient to the customers. Also I observed that theres no report generator for goods received.
- Company size: 11-50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Less helpful and easy to use than I thought-
Reviewed on 19/6/2017
Pros
i like it because of the BI module and the access from everywhere. There are also a few nice features .
Cons
Too much Tables and difficulty to see the global data in one or 2 reports.Rules that priority enforces to every customer without the possibility to choose what the best for the company.
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
impressive & very quality production flow for logistics & production managers , would be happy
Reviewed on 19/6/2017
Pros
it is ux/ui hd experience , the software is working fast & the results are roi effective for management
Cons
prioritize features
limited users
functionality for wider fields
license can be less expensive plus