Priority Software Reviews

* Ease of use and "user friendliness"
* Web interface with Excel look and feel
* Robust functionality for the many verticals of our customers
* Lower Total Cost of Ownership (TCO) for licenses and consulting
* Fast implementation - as little as a couple of weeks to get up and running
* Features like an Enterprise Search, a Google-like tool that even searches text
* Export the data from any form directly into Excel and print reports directly into spreadsheet
* All screens can be customized such as creating tabs, hiding and renaming fields, making fields mandatory, etc.
* Ability to set up automatic workflows using the Business Process Management (BPM) tool that can send automatic e-mail, text messages to phones or create tasks
* Executive dashboards and BI reports (“Report Generators”) can be built right inside Priority, which means you can cut way down on customized reports and expensive IT consultants
* Price was surprisingly good for an ERP system

* They are relatively new to the U.S. market so sometimes people don't know who they are
* Support calls could take up to a day to be resolved

Easy for Users . User friendly, Deals with a wide-range of topics. Can integrate information from various departments. Allows real-time information access.

Poor ability of the standard system to connect other programs. Non-compatibility issues. Not advanced or on-par with standards.

This is the only product on the market we found that could truly do 1) on site service calls (with mobile interface), 2) product with labor component added (VAR), and OEM, all in the same system, without customization. All the competing software systems were focused on VAR and OEM, but no thought had been given towards including the companies who provide billable (as apposed to warranty VAR/OEM) services. Since our company does all three, this was the only solution, but we paid for a live two day demo at our headquarters and were very pleased with the live demo. We had supplied some of our real data in advance of the visit, and that data was set up in a live demo account on their cloud, so we could see our own data flow through a working system. This is the third ERP system I have worked in, and it is far superior in ease of use than either of them.

I very much like the access to data, the customer service on the web and our personal contact. The customizations are a perfect solution.

The move to the web interface is a bit hard. This may be related to the browser and we have to get to use to it.

Makes all information available in a click of a button. Information is available directly in the program.
All our users are super-satisfied.
Frequently updated with new functionality.

We were a bit hesitant due to cost, which was a bit daunting, but the value for the money is truly great.

A very intelligent piece of software that is very easy to use. Provides solutions for most if not all issues in managing our business.

Receiving support for issues can be difficult, and it's difficult to obtain direct support from the developers. Does not feel personal enough.

The system is open for developers to develop whatever you want. we have many integrations and we are adding more integrations every month/

It is sometimes hard to find developer that know how to program on this specific system. but we have a website to find developers.

The program covers everything you need to run a business. It is also very easy to use and teach new users the ropes.

The support provided by the vendor could be improved. Support is rarely needed, but when it is required, it is not timely enough.

Diverse functionalities and modules.Needs to be more user friendly. Easy to implement. Good support team.

Time to react to service calls. And the time it takes to resolve. The quality of support is overall good.

I appreciate most the flexibility and adaptability paralleled with the ease of developments on the overall.

The UI is dated goes for live and web. I would like liter compared to other solutions on the market.

Inventory management using Priority is a true pleasure. I can perform inventory actions quickly and accurately.

Flexibility, good level of customer support in terms of TAT and solution to the technical issues at all levels.

Error correction could be a challenge. Since instead of simply going back you get out from the existing screen and it is hard to get back.

We are very happy with the ease of use for both our users and our IT team. And the ease of customization.

As a programmer i wish there was a better tools set for debugging.

Priority is super flexible. Grows as our company grows. Gives us tools we need to handle large volumes of line items and distribution. We're an export company. We move fast and have hundreds of catalog items to account for at all times. Priority handles it all. Finally, we can control everything in one system. We feel a huge difference in our bottom line.

We would like to see a little more versatility in the user interface. It's really good but some of our users feel that it could be tweaked just a bit more and improved - make it even better.

The program is very user friendly.
Software is actively being developed and competitively adds new features.
Even if something doesn't have an existing solution, you can easily customize the software to meet your needs.

The report generator is not flexible enough and does not enable combination from different fields, e.g. reports in manufacturing can't be merged with a purchasing report.
There is no report generator for goods received.

It's very user friendly, it's very easy to work with and the customer service response is very fast and accurate.

It's has many great features, on some of our computers the software uninstalls repeatedly and we have to re-install very often this is something that needs work on.

I like the integration and inter connectivity of all the modules and functionalities. BI provides solutions to our organizational needs.

Display of different screens in one window is not user friendly. Lack of data transparency for a user.

The system is amazingly flexible and can be customized to suit any needs.
Very easy to use in retrieving data.

The system has a price tag that needs to be taken into consideration.
Specific modules, such as WMS, could use improvement.

Incredibly easy to use and learn. I've taught the product to many new users and it's been an easy process.
Very approachable and responds swiftly to queries.

Flexibility: I find that it is very easy to integrate into our company. It is also very flexible. I especially like the BPM which is effective.

It requires a lot of maintenance and we need on-going support to learn the system's capabilities and tools.

Very small learning curve, it's quite easy to start using right of the bat. It's good for small businesses and is a one stop shop!

Customer support team isn't very personable and can be improved. It look me days to get a response for a technical problem I was facing.

Using this for business is worth it . It’s very user friendly and the response is accurate. Wanting to explore more features with this software.

Looking forward for an upgraded features in order to use it convenient to the customers. Also I observed that theres no report generator for goods received.

i like it because of the BI module and the access from everywhere. There are also a few nice features .

Too much Tables and difficulty to see the global data in one or 2 reports.Rules that priority enforces to every customer without the possibility to choose what the best for the company.

it is ux/ui hd experience , the software is working fast & the results are roi effective for management

prioritize features
limited users
functionality for wider fields
license can be less expensive plus