Basecamp Reviews
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14460 Reviews
- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Basecamp: Your All-in-One Project Solution!
Reviewed on 17/2/2024
Basecamp offers a user-friendly interface and effective collaboration tools, despite some limitation...
Basecamp offers a user-friendly interface and effective collaboration tools, despite some limitations. It's a solid choice for project management and team coordination.
Pros
Basecamp simplifies team collaboration with intuitive tools and seamless communication.
Cons
It lacks some advanced project management features and integrations compared to other platforms.
- Industry: Human Resources
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Basecamp usage from a freelancer's perspective
Reviewed on 10/9/2023
Excellent. Would highly recommend it to other freelancers like myself.
Excellent. Would highly recommend it to other freelancers like myself.
Pros
It had a simple UI which was easy to use and always on point. It did not have any fluff and it did not require me to spend an additional 5 minutes to interpret each page. It was also easier for my clients from smaller towns (who were not as tech friendly) to adopt to.
Cons
The page would look cluttered at times when it had too many tasks and schedules put together. For someone like me who puts a high priority on UI, this was not very appealing. Incorporating grids/tabular format could have made it appear more organized.
Alternatives Considered
monday.comReasons for Choosing Basecamp
The UI in Basecamp was more on point and easier for my clients from smaller towns to use. I did not have to dedicate additional hours for training/onboarding themSwitched From
monday.com- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Basecamp Review
Reviewed on 17/2/2024
Pros
Basecamp excels in task management, permitting groups to create to-do lists, assign obligations, and set cut-off dates. The platform's undertaking tracking skills make a contribution to green venture control and collaboration
Cons
Basecamp historically did no longer have integrated time tracking functions. For teams that require specified time monitoring and reporting for billing or assignment evaluation, this absence can be a vast drawback. However, Basecamp has added a separate product called Hey for work that includes time monitoring features.
- Industry: Arts & Crafts
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why I Prefer Basecamp for PPM
Reviewed on 17/9/2024
Pros
Basecamp is a reliable tools when it comes to managing projects and tasks through real-time workflow automation.
Cons
I have had no bad experience with Basecamp on my user end.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The ultimate collab
Reviewed on 15/9/2023
Basecamp keeps our team moving on time, step by step. We're more efficient and thorough, and we...
Basecamp keeps our team moving on time, step by step. We're more efficient and thorough, and we don't miss any details.
Pros
One thing that's really nice about Basecamp is that the monthly price is the same no matter how many usersthe account will need. This means it's much more affordable especially for larger teams or companies. There's also a version of Basecamp that can be used for free, incase you'd like to try it out first.Setting up Basecamp was almost effortless. The Ul is so intuitive and helpful. Integrating Basecamp with other services is supported and may be done quickly without a complicated setup. Guest accounts are available and they add flexibility. Basecamp keeps all team members updated on events, deadlines, announcements, approvals, etc. Teams can manage projects, tasks, and ideas in one platform.It's looking to be the best collaboration app I've had.
Cons
I'm disappointed to see that time tracking and Gantt charts were not included, however I still think we're thriving with Basecamp. I'd also like to be able to leave our team communication app behind and only use Basecamp.
Alternatives Considered
AirtableReasons for Choosing Basecamp
Zoho projects lacked proper tools and customer support.Switched From
Zoho Projects- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Game Changer
Reviewed on 12/9/2023
At first, I was skeptical that BaseCamp would be any different than other software we used (e.g.,...
At first, I was skeptical that BaseCamp would be any different than other software we used (e.g., Trello & Slack), but the immediate difference when we went live was noticeable. As a company leader, I instantly noticed product market fit as the team embraced using BaseCamp as their preferred means of managing tasks, communication, and projects without top-down pressure. We haven't looked back since and it enabled us to work effectively as an entirely remote team before, during, and after the pandemic.
Pros
Assigning task ownership, deadlines, to-do, and the card management system for kanban/pull processes.
Cons
I want to get more out of the timeline feature. It's a great idea, but I haven't been able to leverage it for project management timeline communication effectively.
- Industry: Telecommunications
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great for some users
Reviewed on 1/12/2023
Pros
I liked the simple design and functionality. The software works how it is supposed to and isn't trying to be more than exactly what it is.
Cons
If just wasn't at good at some of the things it did than other specialized tools. It wasn't as good as Slack at chat and async collaboration in chat. It wasn't as good at task management as Trello. It could do those things, but our team just preferred having multiple more specialized/feature-rich tools.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A Seamless Collaboration Experience With Basecamp
Reviewed on 23/6/2023
My overall experience with Basecamp had its ups and downs. On one hand, the platform offered a...
My overall experience with Basecamp had its ups and downs. On one hand, the platform offered a user-friendly interface and comprehensive project management tools that streamlined our collaboration efforts. The real-time messaging and file sharing capabilities were convenient for team communication. However, I encountered occasional technical glitches and experienced a learning curve when navigating some of the advanced features. The lack of robust customization options and the higher pricing compared to alternatives were also minor drawbacks. Despite the challenges, Basecamp proved to be a reliable tool for enhancing teamwork and project organization.
Pros
Basecamp is a game-changer for collaboration, boosting productivity and communication with its intuitive interface and powerful features. It's simplicity and organized layout make project navigation effortless. The comprehensive project management tools, including task assignment and milestone tracking, ensure efficient workflow management. Real-time messaging and integrated file sharing enhance seamless communication. Basecamp's emphasis on transparency and mobile app accessibility further enhance the collaborative experience. Highly recommended for streamlined teamwork.
Cons
While Basecamp offers a range of impressive features, there were a few areas that left something to be desired. One drawback was the limited customization options. I found myself wishing for more flexibility in tailoring the platform to our specific project needs. Additionally, the absence of time-tracking capabilities was a missed opportunity for tracking individual and team productivity. I also experienced occasional performance lags, particularly when the platform was accessed by multiple users simultaneously. Lastly, the pricing structure felt a bit on the higher side compared to some competitors. Despite these shortcomings, Basecamp remains a solid collaboration tool, but it could benefit from addressing these areas of improvement to further enhance the user experience.
Alternatives Considered
monday.comReasons for Switching to Basecamp
After carefully evaluating various alternatives, I ultimately chose Basecamp as my go-to collaboration tool for several compelling reasons. Firstly, it's user-friendly interface and intuitive design stood out, making it easy for my team to adopt and navigate. Secondly, the comprehensive project management features provided everything we needed to stay organized and efficient. The real-time messaging and integrated file-sharing capabilities were also superior to other options we considered. Furthermore, Basecamp's emphasis on transparency and accountability aligned perfectly with our team's values. Lastly, it's reliable performance and consistent updates gave me confidence that Basecamp would meet our long-term collaboration needs.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Basecamp: A solid choice for project management
Reviewed on 6/11/2023
Overall, we love it. A great platform in a world of unlimited project management platforms.
Overall, we love it. A great platform in a world of unlimited project management platforms.
Pros
I found it very easy to use and most of clients did as well. You can easily upload files, track progress, and more all within one platform.
Cons
We first joined shortly before the switch from Basecamp 2 to 3 and there were a lot of growing pains with that. Some of the Adminland features are a little tedious, such as assigning members projects.
- Industry: Entertainment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Basecamp
Reviewed on 10/8/2023
My experience has been a good one with it.
My experience has been a good one with it.
Pros
I really like that I am able to communicate with all of the other staff member easily and and can go back on that communication to see what was said if I need to.
Cons
There's not much I don't like, overall it is a great app
- Industry: Consumer Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Task management made super easy
Reviewed on 27/2/2024
With Basecamp we have been able to achieve an appointment scheduling system for the betterment our...
With Basecamp we have been able to achieve an appointment scheduling system for the betterment our service delivery to our clients
Pros
Basecamp is a hit but not a miss. It is simplified, tailored and integrated into an organized easy to use platform. It's comprehensivity stands out for me that it has a range of functionalities that perfectly suit my task management needs. It's straightforward and unified dashboard allow me to keep track of all my clients appointments. Since it is a default communication platform in the salon we use it as a centralized place where we can share new hairstyles and brainstorm on how to achieve each one of it soo it allows for sharing of any file of any format especially pictures which is the most common in our setup. Getting every appointment on calendar helps with scheduling the appointment to make sure there are no double salon appointments on the same time or day
Cons
Honestly I love every bit of Basecamp and have nothing against it
- Industry: Banking
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good tool for collaboration with agencies
Reviewed on 3/5/2024
Pros
You can create tasks for your agency, set up the deadline. Chat under the task if something is not clear.
You can upload files.
You see a clear timeline of "events" - what particular users did (comment, upload file,..)
Cons
You cannot open some files within Basecamp, you have to download it.
- Industry: Construction
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Best Software For The Construction Field
Reviewed on 10/6/2023
This software solve many of my schedule of work program on site works
This software solve many of my schedule of work program on site works
Pros
Task management, it helps me monitor all my on site work
Cons
Real time management need more upgrade for friendly user's
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Simply the best Project management tool
Reviewed on 31/10/2023
In our company, Basecamp is mostly used as a project management tool that helps us to track our...
In our company, Basecamp is mostly used as a project management tool that helps us to track our progress smoothly. It makes overall team collaboration effective and members can express themselves better.
Pros
One fantastic aspect of Basecamp is that you can just simply make your workgroups for different teams and its very effective and consistent with how you can communicate with other team memebers. You can have effective interactions and work can be allocated efficiently. It's incredibly beneficial for collaborating with your team
Cons
Because of how responsive the customer support service through the contact us they've responded very rapidly. Every feature that is offered is simple to utilize. I have only seen Basecamp's positive aspects and I haven't yet seen any drawbacks.
Alternatives Considered
AsanaSwitched From
Trello- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Basecamp pros and cons
Reviewed on 29/2/2024
Pros
I really like how easy it is to create posts and tag others to look at them - we use it a lot for internal communication about clients so having tags available is very useful.
Cons
I don't love that there is not a more centralized way to chat with coworkers, or that there isn't a great way to organize multiple chunks of projects.
- Industry: Events Services
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Go all in and this will work the best.
Reviewed on 13/2/2024
Overall it was a great bang for our buck. As with all software it duplicated many functions that...
Overall it was a great bang for our buck. As with all software it duplicated many functions that we achieved with different apps, so I would recommend using this app 100% for the best effect. (eg. if you use this for document organization only, but use Slack for chat, Outlook/G-Suite for messaging communications, and calendar, you'll get frustrated with having to monitor multiple platforms at once and you'll end up wasting a lot of time.
Pros
BaseCamp had great tools for managing document versions, contracts, schedules, date reminders, tasks, task templates (repeating steps to similar projects), and the interface was good for amortizing tasks for users at stages of the projects.
Cons
Sometimes getting to a view where you could have a mile high look at your tasks and projects in a way that was digestible and actionable was a little tough. It is very linear and text heavy, so great for folks with a mind for text and words. Not great for those with visual, graphic or pictorial learning and memory styles.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Basecamp will Keep you Going
Reviewed on 16/4/2024
Overall a great competitor in the space and we would consider them again in the future.
Overall a great competitor in the space and we would consider them again in the future.
Pros
It has a very user friendly interface, there is a mobile app to work alongside the web application. It has common features that are in parity with other services.
Cons
There is a lot of hidden costs that creep in and sometimes they didn't catch up to the features that should be offered.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
BASECAMP Tool for team Management
Reviewed on 19/1/2024
Overall a very nice tool for managing the team activity and tracking daily task and other activities...
Overall a very nice tool for managing the team activity and tracking daily task and other activities.
Pros
1.One of the best tool in the market for managing and organizing project team activity
2. highly compatible mobile version for tracking of task and activities
3. Customized board and charts for different vendors and managing daily activity and calls
Cons
Customer support team should be more responsive.
Able to manage moderate team size but big team size having issues.
There must be a central repository system for recording the training sessions and important documents.
- Industry: Gambling & Casinos
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
All the good times with Basecamp.
Reviewed on 15/11/2023
Basecamp has been nourishing our work management by giving us a common and collaborative online...
Basecamp has been nourishing our work management by giving us a common and collaborative online workspace where we come together to work on remote projects. It keeps us always connected despite our difference in physical locations.
Pros
The way Basecamp allows us to arrange and keep our remote work organized is such a big achievement for us. It helped us understand that we don't have to be in the same office room setup to get our work done by allowing us to do all the work through a collaborative digital workspace which keeps communication and information sharing flow normally.
Cons
The experience Basecamp has given us so far has been unchallenging and there are no cons.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Engage, Interface, Prevail: The Communication Enchantment of Basecamp
Reviewed on 29/8/2023
We were utilizing an extraordinarily made stage for group communication, but within the conclusion,...
We were utilizing an extraordinarily made stage for group communication, but within the conclusion, we concluded Basecamp fair had more usefulness and would take a toll on us. The truth that everybody has assignments distributed to them at each arrange of the extend has moreover made a difference in us getting imperative stakeholders' assent. In the event that the ventures are for exterior clients, you'll incorporate them within the extent but restrain the assets they have get to. It made a difference for me to remain organized and remember my steps when fundamental since it was so well-structured.
Pros
Basecamp's communication device is additionally very accommodating since it offers a take-note board and the capacity to post declarations. It is basic to utilize, empowers collaboration over long separations, and permits you to plan and convey reports to your colleagues. I appreciate how straightforward it is for me to connected with all of the other staff individuals. With respect to corporate upgrades and data, I felt way better taught and educated. I like utilizing this program to put through with our plan team. It incorporates all the trade information coordination capabilities our group must arrange and keep an eye on ventures.
Cons
In comparison to other devices, it offers less modern usefulness. This gadget has the potential to be utilized as a micromanagement device by inadequate directors and pioneers. The need for a few essential functionalities and the interface's extraordinary cleanliness and snugness. In the event that you're utilized to this energetic in, for illustration, Gmail, the failure to file fabric might make sorting challenging. The updating of worker profiles after the initial maker has cleared out the firm is Basecamp's greatest source of inconvenience.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic Collaboration and Tasks Scheduling
Reviewed on 5/12/2023
Incredible online project, team and tasks management. Online workflow management.
Incredible online project, team and tasks management. Online workflow management.
Pros
Brings team together via IMM persistent chatting.
Ease of scheduling tasks and online approvals.
Project milestone tracking.
Cons
Nothing to complain about it functionality.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My Experience using Basecamp
Reviewed on 17/7/2024
Pros
What i like mosr about basecamp is it ability to make communication between team member really easy and it gives teams ability for planning how the project is going to be and what our team is working on.
Cons
Its gives limited feture and customization ability
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Project Management Made Easy
Reviewed on 23/5/2024
Pros
During a recent project, my team and I tracked our progress, shared files, and discussed updates all within Basecamp. This streamlined our workflow and improved our efficiency.
Cons
It took my team some time to get used to the layout and find where everything was. This made the initial setup slower than expected.
- Industry: International Trade & Development
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Always true to the course, Basecamp is light to collaboration.
Reviewed on 14/11/2023
The experience of collaborating using Basecamp has been a journey full of success stories. We happy...
The experience of collaborating using Basecamp has been a journey full of success stories. We happy for the position that Basecamp has put us on matters project collaboration. It eliminates the communication barrier and offer a reliable communication options which allows teammates to always be on the same page even if they are not in the same location.
Pros
Working on projects can be a hassle especially if some teammates are working remotely, but Basecamp comes to do away with all these hassles by providing a perfect link up through a virtual workspace where everyone gets to meet, share information and collaboratively work on projects. We are a beneficiary to this and thanks to Basecamp, we are able to execute our remote projects just effectively. Communication is always made easy by the instant messaging and meeting tools which are easily accessible and simple to use.
Cons
There is nothing that i like least mainly because all the aspects of Basecamp have been performing greatly.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
A Must-Have Tool
Reviewed on 27/11/2023
Pros
Basecamp makes it easy to see your projects, correspond with clients, discuss items internally, track to-dos, and stay organized.
Cons
The customizable project templates could be streamlined more. I would like to be able to take an existing to-do list and turn that into a templated to-do list instead of having to make another one from scratch.