Assembla Reviews
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103 Reviews
- Industry: Mental Health Care
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic.
Reviewed on 18/1/2019
Pros
This product helped me and my teammates get projects done fast and easily. I loved the ticket system and the cardwall.
Cons
The UX needed a little bit of revamping. I prefer my apps to be stupid simple. I felt this app was a little more smarter than I wanted.
- Industry: Commercial Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Project Management tool for Software Development
Reviewed on 4/12/2018
Very positive on Assembla. We have used Assembla for 5+ years. The new enhancements are great. ...
Very positive on Assembla. We have used Assembla for 5+ years. The new enhancements are great. Really appreciate how Assembla listens to their clients feedback and takes action(s) on their recommendations.
Pros
We like Assembla for it's collaboration amongst our team members spread all over the world. It provides real time metrics for our developers. We have had several other firms attempt to lure us away from Assembla.
Cons
The development team likes the ability to set up quick Sprints, allocate team members to specific tasks, and have all documents contained in one centralized system.
- Industry: Computer Networking
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
function name
Reviewed on 14/3/2023
Pros
can easy find desired features, and easy to install or use.
Cons
don't want to integrate with other apps.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Good tool for project management
Reviewed on 20/12/2018
This is a good tool for smaller teams, but I would like if they didn't raise their prices so much.
This is a good tool for smaller teams, but I would like if they didn't raise their prices so much.
Pros
I like how you get all your tasks and your code repo in one place. Also, Assemble makes it easy to communicate with your team members with in-built mentions and there ability to reference other tasks or code commits. I also really like preview option before you post your comment.
Cons
I don't like that they've changed their pricing model. We needed to add 1 additional team member, and we needed to switch to much more expensive model.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Good product, but a little pricey
Reviewed on 14/1/2020
Overall, we've been happy with Assembla, other than the pricing. It is easy to link from one area...
Overall, we've been happy with Assembla, other than the pricing. It is easy to link from one area of a project to another and user management is a breeze.
Pros
The integration of wikis, git repos, and a ticketing system all in one product offering is pretty convenient; and user management is straightforward. Our new employees have been able to jump right in without a lot of training.
Cons
The pricing is a little high compared to other product offerings.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
This is just a horrible experience
Reviewed on 19/1/2022
Way too many bugs and missing features. It is like a counterfeit of successful products - it looks...
Way too many bugs and missing features. It is like a counterfeit of successful products - it looks like there's everything you need, but you have to bend your workflow to make it work. If you are used to quality, you won't find it here. The customer support is quick to respond via chat, but reported issues take weeks to fix and if it is something critical for you, you are just out of luck! It looks like this product does not innovate and if yes, it's in the most basic/cosmetic way.
Pros
Well it does the job, somehow. The integration of all tools under one roof is a good idea.
Cons
Merge requests are useless, since you don't have proper code highlighting. Also, cross-referencing tickets from code is not working well. The ticket management is very poor. The cardwall is difficult to filter and navigate through. User management is sometimes buggy (you invite user and it sends invitation to wrong address, etc.). External tool integration is limited and does not work very well. Exporting data from Assembla is mostly impossible, so you are locked in until you are really fed up with it :).
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Good tool for very small teams
Reviewed on 13/9/2018
Pros
Rich features
Easy to use
Easy learning curve
Cons
The pricing is too aggressive. It's great for start, but if your team is getting larger, the raise in price is too big.
- Industry: Museums & Institutions
- Company size: 51–200 Employees
- Used for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Project tool review only: An outdated step-down from other project tools
Reviewed on 14/1/2020
Assembla was a tool we used for a short amount of time while I joined my company, but I quickly...
Assembla was a tool we used for a short amount of time while I joined my company, but I quickly dropped it and moved to Jira. (frankly after jira updates I wouldn't recommend either for small teams). Assrmbla was basic, offering no reporting as a project tool, and basic scrum options. I would not recommend this to manage your development work flows.
Pros
The ability to see who else was observing a ticket while you were.
Cons
The clumsy implementation of scrum and poor handling of sprints through milestones. The lack of decent work flows and the outdated feel.
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Gets the job done
Reviewed on 2/11/2018
Our company has a large number of ongoing projects with even more milestones in progress at the...
Our company has a large number of ongoing projects with even more milestones in progress at the same time split by teams. Assembla has been helping us have a smooth and uniform process.
Pros
As a developer, the main functions I interacted with are the repository and ticket management.
Both are intuitive and easy to use. Particularly the ticket management function which has a very practical layout. You can easily see where each ticket is in the pipeline and the overall status of that particular milestone.
Cons
In the ticket management function, the quick add module view could be slightly wider but this is a personal preference. It's fine as it is now.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good Look and Functionality
Reviewed on 17/7/2019
Pros
It features organization in both a technical way with lots of details, as well as visually with customizable sorting options.
Cons
If a label is mistakenly made, there isn't a way to specifically undo it.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
When GitHub issues just don't work
Reviewed on 3/2/2021
Overall our experience with Assembla has been positive and it is indispensable to our workflow....
Overall our experience with Assembla has been positive and it is indispensable to our workflow. While it would be possible to replace it with another product, it would not be without the pain of changing how we work to accommodate the tool.
Pros
Ticketing is critical to our process for managing software project. Assembla has a great list view that allow us to have custom fields for each project. This allows us to create views into projects that sort and filter tickets by criteria meaningful to our stakeholders.
Additionally tickets have good support for relationships and some hierarchy.
This is in contrast to GitHub or GitLab issues, which offer limited support for sorting and filtering and require a tedious management of tags for everything not provided by default (which isn't much)
A project with any serious complexity should consider using Assembla for ticket management.
Cons
The wiki syntax for tickets is non-standard and clunky. Developers use Markdown for every other tool that requires them to write prose. The lack of support for Markdown seems like a fairly large oversight. This becomes especially egregious when developers refuse to learn yet another syntax and just paste markdown into tickets despite the lack of support. Who can blame them.
A more minor point is that the various features lack a coherent design language and level of quality. The UI/UX can be fairly different between modules, almost like they were written by different teams or at different eras of web development history. Also the level of quality varies wildly. You will find that some modules are rife with bugs and interface quirks while others operate bug free using modern interface idioms.
Overall this makes the product seem lower quality than something more polished like GitHub, despite having a solid core of features needed for real project management.
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Pricey but excellent and fantastic support
Reviewed on 3/2/2021
As the end customer, creating work tickets tracking bugs, features in conjunction with my remote...
As the end customer, creating work tickets tracking bugs, features in conjunction with my remote development team.
They really have streamlined the interface and implemented features that users such as myself require.
There are many features of this product that we don't even use (resource tracking, burn downs, Standups) so maybe I shouldn't complain about the price. :)
Pros
- Ease of creating tickets, by pasting in/ uploading documents quickly.
- Custom fields which can be searched on, filtered by - this is fantastic in itself as this is a difficult to implement properly, and it works perfectly.
- Comment tracking to other team members, and ability to mark read, or even restore them.
- Custom views (saved queries) saved for yourself - fantastic
- Cardwall gives great overview
- Export to CSV if required
- Ability to open tickets either into new browser tab (full URL) or open up as modal dialog - both methods are required depending on scenario.
Cons
Probably the price - for our team of 8 our monthly cost is around $US280 - so it's a chunk of money.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Great product, biting prices
Reviewed on 3/2/2021
Overall experience would have been great, if the company did not keep increasing their prices and...
Overall experience would have been great, if the company did not keep increasing their prices and changing billing models. In a span of four years my cost increased 500%. The current billing model charges you per user... never mind that the user can exist in multiple teams. Essentially, Assembla can collect fees for the same user from multiple companies. Not all the companies talk to each other, but some do... great business model, for Assembla. Not so great for the end user.
Pros
Ticket management tied it to repositories, easier to use than GitHub system
Cons
Navigation menu that tended to throw links to all the Git repositories on the same level as main menu item. A dropdown with a mega menu for the repositories would have been greatly appreciated. The team did try -there's a mega menu for spill over items and ability to move things around, but it's not enough and implies more work where none should be required.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Assembla Review
Reviewed on 22/11/2022
Excellent software. Useful for collaboration on software development with larger groups of...
Excellent software. Useful for collaboration on software development with larger groups of developers.
Pros
SVN management, access control, versioning, allowing team members to commit code to certain projects and collaborate on projects easily. Used to use the ticketing system but replaced that aspect of the functionality with Asana.
Cons
Website can be a bit annoying sometimes when wanting to see "commits" page and clicking back it doesn't load the commits page again and you have to click SVN, commits, every time.
Alternatives Considered
GitHub- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Hasn't kept pace with competitors
Reviewed on 8/2/2021
Pros
To be honest, there's nothing I really like about the product. It's ok but there's certainly no standout likeable feature.
Cons
A few years ago I asked for Markdown to be added as a text format option to match Github and other development platforms, I'm still waiting.
The ticket preview on click has made working with the tool harder because I can no longer middle click to open multiple tickets. Right click and open in a new tab is awful because the tab takes over the window so to open multiple I need to right click, open in new tab, switch back to the previous tab, rinse and repeat. Shift click and control click don't work either. The whole feature seems like a face-palm.
Integrations significantly lacking compared to competitors
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome......
Reviewed on 8/2/2021
Pros
I am a using Assembla for more than 6 years. Everything is awesome except cost and support. ;)
Cons
Support. Cost is huge but we get a discount. :)
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Need more Project Management reporting & Visual appealing interface
Reviewed on 8/2/2021
Pros
Simplicity is good with few handy options.
Cons
Should consider Gantt chart & release management features from Jira & other portals.
we are gaming company so we wish your interface to be uplifted & soon we will share you something interested based on your own Assembla.
- Industry: Semiconductors
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Rally
Reviewed on 3/2/2021
Pretty good.
Pretty good.
Pros
Performance is great. ---------------------------
Cons
Web Navigation could have some tips and tricks.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Nice and smooth running product
Reviewed on 4/2/2021
Pros
It is important for us to track cardwall on each milestone that we aim. In that regard, viewing/drag&drop on the cardwall is the most used part in this product.
Cons
I miss the ticket templates in this product as I prefer to have the option to create a ticket template and don't have to write the same stuff over and over again. Our colleague sent a request I assume 2 years ago but still that feature is not there to use.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Feature Rich and Powerful
Reviewed on 3/2/2021
I primarily use Assembla to manage tickets and host documentation via wiki.
I primarily use Assembla to manage tickets and host documentation via wiki.
Pros
Assembla is the most versatile project/task management tool I've used. While there is a bit of a learning curve (as with any tool), the layout is fairly intuitive.
Cons
It's a minor issue, but formatting text in the Wiki and tickets can be a challenge.
- Industry: Computer Games
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Some issues to begin with but now a solid choice
Reviewed on 30/9/2022
We were initially assigned the wrong port when setting up our perforce server. Support took over 12...
We were initially assigned the wrong port when setting up our perforce server. Support took over 12 hours to rectify it. Maybe it's because we were on the free trial but still you need to make sure people trying the product are well looked after so they stay
Pros
It just works. Have had no down time that I'm aware of. Integration was simple
Cons
Simplicity. very little configuration required. Uptime and stability appears to be very good
Alternatives Considered
GitHubReasons for Switching to Assembla
Ease of use- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Assembla - A powerful code management tool
Reviewed on 15/6/2017
Code & Document management, version control. Ease of access .
Maintenance of code
Code & Document management, version control. Ease of access .
Maintenance of code
Pros
We've used Assembla for managing our code and document repository.
The advantage of it being integrated with SVN and GIT makes it really easy to manage our repo.
The ability of an a repository to integrate with other tools is an added advantage.
Secure and cost effective.
Cons
Would like to see a tool primarily to support repository operations on IOS, that's one piece which is required.
Response from IDERA
Hi Priyanka,
Thank you for your review! We're glad Assembla helped you managed your code and document repositories.
We'd love to send you a shirt! Email [email protected] with your address and size and we'll send one over.
Thanks again!
The Assembla Team
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Assembla review
Reviewed on 10/9/2019
Great value for the everyday work
trust and always on
Great value for the everyday work
trust and always on
Pros
This software is esay to use
compatible with any SVN client
Get your code/project in any place on any device, just checkout and work or review
Cons
At moment this software has all i need to develop my code and mantain it revisions
- Industry: Government Administration
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Assembla makes it easy
Reviewed on 3/2/2021
Pros
Easy to track progress of assigned work, I was able to track work, provide comments in the tracking tool instead of using email.
Cons
There is a cost for each user, which limited the number the roles that were provided access to this tool
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Would recommend to anyone that works on more than 1 tasks
Reviewed on 8/11/2016
I love assembla. It helps me keeps track of what tasks are more important. Lets me know what needs...
I love assembla. It helps me keeps track of what tasks are more important. Lets me know what needs to be done and when it needs to be done at a moments glance.
Pros
I like that I can see everything that is going on from the stream view without having to spend too much time.
Cons
The only cons about assembla is when you have a ticket open and if someone updates it, it constantly flashes, can get distracting.
Response from IDERA
Hi Billy,
Thank you for your review! We're glad Assembla was able to help you with your team.
We'd love to send you a shirt! Email [email protected] with your address and size and we'll send one over.
Thanks again!
The Assembla Team