Wrike

4.3 (2,413)
Manage your projects from start to finish with Wrike

Overall rating

4.3 /5
(2,413)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.1/5
Customer Support
4.3/5

88%
recommended this app
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2413 Reviews

Gabriel
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

I've researched & tested every major player in the "project management" space and Wrike Leads...

Reviewed on 11/5/2020

Wrike is an exceptionally well-developed tool that even offers integration with Outlook to help keep project communication and schedules organized and on-time.

Pros

I'm a big fan of squeezing every additional second of my day, and as such, I'm constantly trying to do more in less time! Wrike keeps my projects on-time & on-budget, while allowing client collaboration.

Cons

I haven't found any major issues, perhaps the setup could be a little less involved but if you put in the time, you reap the rewards of a top project management tool.

Alternatives Considered

Microsoft SharePoint and Asana

Reasons for Choosing Wrike

Wrike is a more robust platform for my needs and allowed me better efficiency in managing large projects while collaborating with clients.

Switched From

Asana

Reasons for Switching to Wrike

Simply a better option for my needs with loads of configurable features and well thought out interface.
Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The efficient project management solution with many benefits for companies

Reviewed on 10/5/2023

As a Wrike user myself, I can say that the platform has been extremely helpful in solving many of the project management issues my company has previously faced. With Wrike, we were able to manage projects and tasks more efficiently and collaborate in real time with other team members. This has been especially useful for teams that are distributed or work remotely.One of the main advantages of Wrike is that it allows companies to manage the entire project management process in one place. This includes everything from project planning to execution, monitoring and reporting.Overall, Wrike has been a valuable solution for my company, helping us manage projects and tasks more efficiently and productively. While the price might be a little high compared to other project management platforms, the benefits that Wrike offers are well worth the investment. I recommend Wrike to teams looking for a complete project and task management solution.

Pros

As a Wrike user, I can say that I am very satisfied with the platform. Wrike offers an intuitive and easy-to-use user interface that allows me to manage projects and tasks with ease. The advanced project management features like portfolio management and custom reporting are great for my daily work.Additionally, Wrike offers customizable workflow and task features, allowing me to tailor the platform to my team's specific needs. The ability to collaborate in real time and to work together with other team members on projects is a huge advantage.

Cons

Well, as a Wrike user myself, I have to say that while the platform has many strengths, there are some aspects that need improvement. One of the weaknesses is that Wrike can be a little difficult to use, especially for new users. The user interface can be a little confusing and takes some getting used to. However, once you understand how it works, it becomes much easier to use.Another point that needs to be improved is the customization of the platform. While there are customizable features, they might be a bit limited compared to other project management platforms. Some additional customization options would be welcome.

Hazem
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

"Wrike Review: An All-Inclusive Project Management System for Companies of All Sizes"

Reviewed on 2/4/2023

Wrike is a robust project management application with several features that support teams in remaining productive and organised. Although setting it up and tailoring it to your needs may take some time, the adaptability and ability to integrate with other tools make it a worthwhile investment for many organisations. Nevertheless, for smaller teams or individuals searching for a more cheap choice, the higher price point can be a detriment.

Pros

1- Features for flexible and configurable work management for teams, projects, and individuals.2- integration with a variety of programmes and applications.3- excellent communication features embedded into collaborative software.4- To monitor progress and pinpoint areas for improvement, advanced reporting and analytics are used.5- robust mobile app for efficiency when travelling.6- outstanding client service.

Cons

1- For some people, setup and customization might be difficult and time-consuming.2- Some features call for more expensive plans, which might be expensive for smaller organisations or individuals.3- not as user-friendly as some other project management solutions for novices.

Becky
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

When it comes to managing projects, Wrike is top-notch

Reviewed on 14/2/2023

Wrike is a powerful and simple tool for managing projects. The platform is user-friendly, and it comes equipped with a variety of tools that simplify teamwork and project administration. The analytics and reports are also quite helpful for seeing the big picture of a project.

Pros

Thanks to the platform's flexibility, I've been able to centralize and simplify a great deal of my work. The most exciting feature is the seamless real-time communication and team overview that it provides. In sum, if you're wanting to increase productivity and better manage your workload, Wrike is a tool I'd strongly suggest.

Cons

If I had to select one thing, it would be that all the features and options may seem overwhelming at first. It took me some time to learn how to maximize the effectiveness of each feature.

Jose
Overall rating
  • Industry: Chemicals
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for project management, versatile and scalable with easy-to-use and customizable...

Reviewed on 17/5/2023

Wrike has made a difference our company guarantee that the littlest assignments do not get neglected, it's a extraordinary way to form beyond any doubt we're assembly and exceeding our customers' desires. The most advantage is responsibility, arranging and sequencing of errands, Wrike permits for easy extend creation and time alterations. Another imperative highlight is to permit for venture straightforwardness whereas moreover holding trustees responsible for the time required for the errand. The framework is web based with a well outlined phone app permitting simple mobile access to guarantee ventures remain on track. Wrike may be a extraordinary way to keep your possess errands organized and can indeed send data demands to clients in an awfully clear and organized way, killing the require for Word archive ask shapes.

Pros

We are able include collaborators to assist move forward stakeholder engagement and communication by giving them get to to as it were the things they ought to see. Dashboards are too a awesome highlight that give customizable information in an easy-to-use organize. The framework plan is such that fundamental utilization can be accomplished with negligible exertion whereas permitting for complex structures for complicated ventures. My favorite part of Wrike is the capacity to form custom errands for each extend, guaranteeing that all perspectives of a extend are taken into consideration.

Cons

The most downside I've seen is that there isn't a great put to keep reports related to trade hones or notes that are not related to a venture. Clock wastefulness, we'd cherish to be able to utilize this highlight as a way to keep track of colleagues' time on a venture, but it's not exceptionally doable to do so with the current clock setup.

Darlene
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

The best software for project, task and resource management.

Reviewed on 12/5/2023

We can forecast resources several months in advance to mitigate any bottlenecks and plan recruitment as needed, we can also do the same from a financial perspective and see how billing will be affected as project milestones change. We track every detail of our projects with Wrike, right down to schedules, cross-team communication, and document sharing, our business performance and organization across the company have greatly improved since using Wrike. The biggest problem I've solved with Wrike is that team members are often unsure where the project is in its life cycle, keeping tasks, milestones, and dates up to date has helped eliminate communication issues, improve resource planning, identify risks and ensure the project is executed on time and within budget.

Pros

Wrike has emphatically changed the way we work and track measurements inside, counting financials, time went through on each conveyance, and by and large efficiency and assets. I adore Wrike's customization and ease of utilize, I adore being able to tag bunches, set up automations, and keep track of my ventures. It's flexible and adaptable: clients can customize how they utilize the apparatus, incredible way to see errands and deliverables through dashboards, tables, list sees, etc. Custom workflow is extraordinary when different groups share the same stage for diverse purposes.

Cons

The method of getting everything prepared for sending, as well as post-deployment adjustment, wasn't continuously smooth, things took much longer than expected, and a few individuals of the Wrike group regularly needed their client back aptitudes. Wrike can be a bit of a learning bend for more current representatives, and it takes me longer to prepare people. There's no way to create it for outside clients without them marking up for an account, in a perfect world I'd like to produce energetic joins for Gantt charts and dashboards to send to outside clients who can keep up with venture plans.

Steven
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy-to-use project management and team collaboration software.

Reviewed on 4/5/2023

I am dealing with a slew of file variation difficulties with Wrike; when things do not transfer to Wrike and there are several email chains, I never know what the most recent version is. We are developing frameworks to assist restrict the emphasis on what our group needs to generate for a web-based course. We are also addressing adaptable approaches to repeat cycles and stages when our groups have new members and turnover. With Wrike, we have solved a lot of cross-office work that we could not do remotely. It also allows you to capture everything from meetings and have real-time updates and status during meetings.

Pros

I enjoy viewing my daily duties in many ways; it is simple and straightforward to set up activities and performances in Wrike, assign them to relevant groups, and collaborate on projects. Wrike is a responsive feature that assists internal and external partners in project monitoring and collaboration while decreasing posting and accounting page effort. It is simple to create a document with approvers so that everyone can read comments simultaneously and then contribute revisions. I also like the file comparison over looking at physical copies or even two pdf tabs.

Cons

I wish the search bar on the left side was still there so I could search by organizer rather than task; it would be quite beneficial to have extra instructional activities after the mix is completed for cutting-edge customers. I realize some individuals want to make to-do lists or utilize AI to see their chores, but it could be better to have a single choice that everyone must use.

Jose
Overall rating
  • Industry: Program Development
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Wrike maintains near-perfect project management

Reviewed on 10/5/2023

My boss is in charge of several groups in different areas and needed a way to do this more efficiently. The Wrike application has made it possible for individuals to monitor the progress of different projects. It allows groups to communicate effectively with each other about different project assignments. It's nice to have everything in one place, rather than having to send random emails, notes, etc.

Pros

The packaging system is excellent. It is more flexible than the soldier structure provided by other software. We made a reminder for a meeting and each meeting member added notes, in real time, to the task. Subsequently, we can assign tasks related to the event if necessary. The user interface is excellent, plus, the iPhone and iPad apps are excellent. I have not examined the Android apps, as we are Mac based, however, I bet they are as beautiful as the iOS ones. The email unification makes it simple to respond to a notification about a task from your inbox.

Cons

The cost is somewhat high. You should be required to perform most actions to justify the cost when there is a free version that has similar features. One shortcoming I wish Wrike had is the ability to assign a percentage of time to different groups.

José
Overall rating
  • Industry: Telecommunications
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Wrike review

Reviewed on 10/5/2023

Wrike provides a high-quality project management solution with a wide range of features and customization options. While its initial learning curve may pose a challenge, the software offers robust capabilities for managing complex projects and facilitating effective team collaboration. Wrike's integration options, extensive reporting capabilities, and customizable workflows enhance productivity and project efficiency. While the pricing may be a consideration, the overall experience with Wrike is positive, particularly for teams seeking comprehensive project management features.

Pros

Wrike offers a high-quality project management software with robust features and capabilities. It provides customizable workflows, extensive collaboration tools, and integration options with other applications. Wrike is particularly suitable for managing complex projects and facilitating efficient team collaboration.

Cons

The user interface of Wrike can be overwhelming for new users, requiring some time to fully grasp its functionalities. Additionally, Wrike's pricing may be slightly higher compared to some of its competitors, which may be a factor to consider for organizations with tighter budgets.

chandrani
Overall rating
  • Industry: Consumer Electronics
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

"Efficiency and Collaboration Unleashed: A Deep Dive into Wrike's Project Management Tools"

Reviewed on 8/4/2023

Wrike is a project management tool that facilitates better collaboration and workflow for enterprises. By offering a centralized platform for organizing, monitoring, and managing tasks and projects, it addresses the issue of disorganized and ineffective project management.Users can manage their projects without installing software.Wrike is a Cloud-based project management software that can be accessed anywhere.

Pros

1. Collaboration2. Customizable dashboards 3. Integration with other tools4. Task management

Cons

Although Wrike lets users modify their dashboards and workflows, there are some modification restrictions, which may worry some users.

Danny
Overall rating
  • Industry: Computer Games
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Wrike is great for project management

Reviewed on 14/3/2023

Overall Wrike has been wonderful for my team. It keeps everyone in sync with current assignments and progress.

Pros

Custom fields are critical for tracking the exact data my team needs. Multiple views are possible depending how you work with the tasks. Wrike Proof is awesome for reviewing assets and tracking comments/feedback. General ease of use is wonderful. My team picked it up in no time and are now pros.

Cons

I wish there were more custom display options like conditional formatting of task titles and Gantt chart colors. That would make viewing and tracking large projects much faster.

Alternatives Considered

Trello, monday.com and Asana

Reasons for Choosing Wrike

We needed a product that is platform agnostic, customizable, and not tied to a desktop application or file system.

Reasons for Switching to Wrike

Best feature set for the cost and met company security standards.
David
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Exceptional project management

Reviewed on 4/6/2022

Wrike has transformed our project management process dramatically. Efficiency is up, visibility on pending work is greater, and we love this product.

Pros

Wrike is about as close to a "perfect" project management software for us as you can get. When buying a product, there are always going to be a few things that don't exactly work the way you'd like, but the number of those instances with Wrike are few and far between.

Cons

Nothing really, there are a few minor gripes about design decisions and a few very basic features that we (and other users) feel the product should have, but there is nothing major and they are all easily worked around.

Alternatives Considered

monday.com, Asana and Smartsheet

Reasons for Choosing Wrike

Basecamp is a great product, it just wasn't powerful enough to meet our needs.

Switched From

Basecamp

Reasons for Switching to Wrike

We reviewed all the major players in project management, and Wrike was just hands down better for our use case. None of the other products came close to meeting our use case the way that Wrike did.
Cathy
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Wrike for Small Hospital Marketing Department

Reviewed on 8/3/2023

I am very pleased with Wrike. Everyone is on the same page with a clear expectation of deadlines and participation. If I could get everyone to use it at all times within the department and with our clients, it would be seamless. That's an internal issue, not a Wrike issue!

Pros

I like that all communications are recorded in Wrike and make for an easy reference in case of questions. I really like the accountability it creates for outside parties using the application with our department. This has shut down a lot of "I didn't say that's" since we've implemented the program.

Cons

I would like to see the ability to insert documents such as Word or photos into the markup area of the online proofs. There are times where this would be more helpful than referencing a document that you have attached to the library.

Alternatives Considered

monday.com and Asana

Reasons for Choosing Wrike

The program we were using was complicated to use and offered very little support. It was so bad that I can't remember the name of the program!

Reasons for Switching to Wrike

The pricing was where we needed it to be and the features were what we were looking for to make our worklives easier.
Teddy
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A Powerful Blank Slate, Both Good and Bad

Reviewed on 14/3/2023

As a manager, Wrike has been a struggle worth having. While my comfort level was to use a simpler yet more open tool like Trello, the complexity and number of our marketing campaigns/projects/events led me toward a more full-featured solution. Roll-out took a full year due to the busyness of our team, and after that first year, we scrapped everything based on what we learned and started fresh with a different taxonomy. Ultimately it's a boon for me as a manager to know that the entirety of my department's efforts are captured and managed in a single place, but it's a heavy lift for the team. The Wrike team was helpful with onboarding but didn't offer much direction; they probably would have been more helpful if we had pre-established workflows. Without a history of project management beyond a clunky spreadsheet, we were looking to Wrike to provide more robust templates and guidance in this area.

Pros

Wrike excels at what it sets out to do: manage projects. It is flexible, powerful, and full-featured enough to adapt to virtually any use case, keeping teams on the same page and on-task. The UI is fresh and modern, and the software is iterated weekly with even tiny considerations that make life easier.

Cons

Wrike is a blank slate, so determining how your busy team will leverage the tool takes a ton of effort. Its interface, while pretty, is as complex as it needs to be to conform to a bevy of use cases. The learning curve for a team is steep, and because it takes months to see benefits, adoption is an exercise in discipline. For some members of the team who struggle with the complexity, managing the tool is a burden and Wrike remains more of an obstacle than a benefit. We've also had no luck getting real-time browser notifications to work; the team either relies on far too many Wrike-generated emails or just living in the tool itself to stay up-to-date.

Alternatives Considered

Airtable, Trello and Asana

Reasons for Choosing Wrike

Our company is a heavy user of Office 365. While Planner and To-Do work very well and fit seamlessly into our environment, Planner is unfortunately underbaked. It is a fraction as useful as even Trello.

Reasons for Switching to Wrike

My team evaluated Asana and Airtable and recommended Wrike to me. A long-time Trello fan and user, I didn't want my bias to get in the way, and I knew that Trello was likely underpowered for the variety of uses were were going to lean on the product for.
Jeremy
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Wrike Is a Must Have Tool for Project Management

Reviewed on 14/3/2023

Overall the experience is very nice and helpful for project management. Wrike doesn't offer any pretty animations or other cool graphics/gifs, etc ... it's straight to business.

Pros

Once deployed and your Space is setup, Wrike makes the management of project easy, especially with Templates for recurring projects.

Cons

For someone without some degree of understanding of deployment and setup, Wrike would be difficult to implement. The ability to mass edit tasks is lacking.

Alternatives Considered

Asana and Shortcut

Reasons for Choosing Wrike

Company switched.

Switched From

Asana

Reasons for Switching to Wrike

N/A. I was not in the decision making process.
Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Marketing Agency Buyer Beware

Reviewed on 27/3/2021

Buyer beware if you're a marketing agency looking at Wrike for PM tool. We engaged Wrike to help us solve some very specific issues in which we outlined in detail during our numerous calls with sales rep. He showed us high-level that we could solve for our needs in his demo account which was not set-up to be agency-specific. He gave us test access and we tested as much as we knew how to test not understanding how to use the system but was reassured by the sales rep over and over again that Wrike could solve our needs. We decided to proceed with Wrike and even purchase the onboarding package so that someone could train us on how to use the system. The first onboarding rep we were given had literally zero clue how agency operations were set-up. We again outlined everything we needed Wrike to accomplish for our business and we left our first session feeling like we made a big mistake. We were given a second onboarding rep who was a lot better however, after three sessions, he couldn't even help us with solving our needs. To his credit, he tried so many workarounds but the system still wasn't working for what we made very clear we needed it to do. For reference these are the items we stated numerous times we needed this system to solve for:

1. transparency with clients being able to plan out ongoing marketing plans (solved only 50%)
2. track time and effort to be able to track workload (solved)
3. track ongoing month-over-month retainer budgets and products clients (not accurate

Pros

Detailed task management
Workload managment

Cons

See below including very poor customer service

Alternatives Considered

ClickUp

Reasons for Choosing Wrike

I thought I was getting a more comprehensive product little did I know I was making a very bad decision

Switched From

Teamwork

Reasons for Switching to Wrike

There were onboarding specialists vs Clickup.

Response from Wrike

Thanks for your feedback. The experience you describe does not reflect the level of service we strive to deliver, and we want to help make it right. We were unable to identify your account from the information here, so please contact us directly at [email protected]. We would love to make things right if you give us another chance.

Diana
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Project Management in Higher Ed

Reviewed on 14/3/2023

It started off with solving a simple problem: how to intake marketing requests that does not rely on keeping track of emails. Wrike fit the bill with the added bonus of online proofing with the very strict "approved" or "changes requested". Before, we would get emails saying "This is great!" and we would send to print thinking that was an approval when it wasn't. Being able to drop points on the artwork has also simplified our workflow as we don't have as many follow up questions for the requestor. That is just the start, there is so much more value Wrike has brought to our marketing team that I would need more time to go through them all. Over the last 5 years of using Wrike, it has always gotten better especially with special care for the requests provided and upvoted by its customers. We are very happy with Wrike.

Pros

The request form system. As a district of three community colleges, the district administrative center is the hub that provides customer service to the colleges. With request forms, we are able to get them to the appropriate person.

Cons

Calendars needs a refresh. It would be nice if we could add tasks directly to it in the smart calendar option (I know it still exists in classic but that is too much manual work).

Alternatives Considered

Trello and monday.com

Reasons for Switching to Wrike

At the time, Wrike was the only one with a request form intake system.
Mike
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent tool for PM's, Easy to use for non-PM's

Reviewed on 19/10/2020

This has been a fantastic addition to our Projects Division toolkits, and has been integral in the success of several projects we have run via Wrike. Without this tool we would not have been able to properly organize all of the steps and milestones, and undoubtedly would not have had such success with each project we completed.

Pros

We were looking for a full project management suite our PM was focused on a robust tool that met all of the PM standards and requirements. As we reviewed various software suites we found that although many met their needs, they were very difficult to use and understand for non-project oriented staff; this was critical for us many staff are required to interact with the Projects Division as part of their stakeholder and SME roles. We were very happy to see Wrike had a friendly and very usable interface that non-PM focused users could interact with easily.

Cons

As an admin level user for myself it is very easy to get 'lost' within Wrike, as I have access to all projects, tasks and PM features. Although note that this isn't a fault of the software but rather how we configured our environment and user access.

Alternatives Considered

Microsoft Project, Birdview PSA, OpenProject and Asana

Reasons for Switching to Wrike

Some of these tools did not have time management features, while others were very PM-centric and difficult for end-users to use as a collaboration tool with the Projects team.
Milan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great tool but weak support

Reviewed on 1/3/2023

Like I mentioned the tool is great but the support is so weak that we are currently considering switching to either ZOHO projects (we already use other services from the family) or ClickUp (recently used for a bigger project/client as it was wished for from client side). It is really a shame since we got used to it already.

Pros

The tool itself is great. We used many project management tools before including the big names like JIRA, but ended up with wrike and using it now for around 4 years already.Around 2 years ago the features / billing got more standardized which allows us to use some features we really wanted, but were too expensive before (because they were coupled with other ones with no use for us). Now the tool is very useful including proper timetracking, workflow management and useful asset commenting inside tasks.

Cons

Account manager / success manager change very often. While this is pretty common in SaaS environment, it is very annoying, especially if you make arrangements with you current manager and then all of sudden there is a new one and everything you discussed before is out of the window.

Lane
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Not a Project Management Tool

Reviewed on 26/3/2021

Wrike is a pretty good tool, but it is not a "very" good tool. And the cost of entry for basic project management (including effort estimation) is very high compared to Wrike's competitors. The free, Business, and Professional versions are missing one very basic and essential component of basic project planning.

The UI is pretty good, but a bit clunky.

Most painful has been my experience working with the sales reps and customer engagement staff -- when I've raised my concerns (that the Pro and Business editions missed a very basic project planning capability, which requires an up-sell to overcome; and that the cost of entry for small teams is excessive when the gap is filled)... I've been very sad and puzzled at the disconnect from what project planning and project management is, and the lack of desire to connect or find a solution for prospective customers.

This was the third time over the last 15 months that I've engaged Wrike to see whether we can find common ground, whether there is any flexibility, or whether they are willing to try to meet their customers half-way, and the answer is still "no" on all three fronts. I promised myself I'd stop giving them chances and move on. There are other solutions in the project planning and project mgmt space, so I am moving on.

Pros

First, this is a pretty good tool for:
1. Nested task lists that look like a project plan
2. Task board views (if not on the free plan)
3. Customer-facing task-list dashboards

Cons

The description for the Pro plan states clearly "Full project planning and collaboration" and for the business plan "Robust work management with customization and exec reporting".

But neither plan will total up work estimates for a project based on sub-task level of effort.

Let that sink in for a moment: a "full project planning" tool that does not total up expected effort for the project plan. Yes, you can get that, but only if you buy the Resource Allocation addon for another 15 per user. Resource allocation is not the same as basic project planning (which must include level of effort estimation)

Also, the interface is a bit clunky for quick-edits and quick-adds of sub-tasks.

Response from Wrike

Thank you for your review. I'm sorry to hear that you had such a frustrating experience, but I really appreciate your bringing this issue to our attention.

Nishanth
Overall rating
  • Industry: Design
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gob bless "WRIKE"

Reviewed on 24/2/2023

Wrike is a comprehensive project management tool that is designed to streamline workflows and enhance productivity. With its intuitive interface and wide range of features, it has become a popular choice for teams of all sizes.One of the standout features of Wrike is its ability to adapt to different workflows. Whether you use Agile, Waterfall, or any other methodology, Wrike can be customized to fit your needs. The platform allows you to create tasks, set priorities, and assign them to team members, making it easy to keep everyone on the same page.Another key feature of Wrike is its collaboration capabilities. The tool allows you to communicate with team members in real-time, making it easy to share feedback and ideas. You can also create custom dashboards and reports, giving you a clear view of project progress and allowing you to identify areas that require attention.One of the most impressive aspects of Wrike is its automation features. The platform allows you to automate repetitive tasks, such as sending out reminders and notifications. This can help to save time and ensure that nothing falls through the cracks.Overall, Wrike is a powerful project management tool that offers a wide range of features to enhance collaboration and productivity. Its flexibility and customization options make it a great choice for teams of all sizes and industries. If you are looking for a project management tool that can help you streamline your workflows and achieve your goals.

Pros

Appreciate the flexibility and customization options that Wrike offers, allowing teams to tailor the tool to fit their specific needs and workflows. The platform's collaboration capabilities and real-time communication features also receive positive feedback, making it easier for team members to work together and share information.Additionally, Wrike's automation features are often praised, as they help teams save time and stay organized. The platform's user-friendly interface and easy-to-use task management system are also frequently mentioned as major benefits of using Wrike.

Cons

I noted that the pricing structure for Wrike can be a bit complex, with different pricing tiers and features available.

Noah
Overall rating
  • Industry: Automotive
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simplifying project management with Wrike.

Reviewed on 12/4/2023

It has allowed us to organize our tasks and projects effectively, assign responsibilities and set deadlines clearly and concisely. The ability to track project progress in real time has allowed us to be more agile and respond effectively to project changes. Wrike's integration with other tools we use, like Google Drive, has made collaboration even easier. With Wrike we have been more efficient as a work group.

Pros

Wrike has been an incredibly helpful solution for my team. I love the flexibility of your platform, allowing us to customize our tasks and projects to our specific needs. It has an intuitive and easy-to-use interface that has helped our team collaborate more efficiently and stay organized on every project and task.

Cons

The number of features it offers can be difficult to understand at first, which can lead to some confusion. However, once you get used to the platform, you find that the learning curve is worth it and the software becomes easy to use.

Jessa
Overall rating
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Brought sanity and transparency to our work

Reviewed on 8/1/2019

Pros

I choose Wrike specifically for the ability to submit project requests. 99% of our projects have to go through some sort of compliance approval, and auditing through a bunch of emails and folders that hopefully had everything was a recipe for disaster. Wrike allows us to have reporting and automatically assign tasks It's incredibly, almost overwhelmingly customizable, so I can have my own workflows to manage website issues while print projects can have their own process, etc, and these templates are automatically assigned, filled out, and dated when the requester fills out the form. The dashboards are nice so you can customize how you want to view your projects, and you can also monitor your team's projects to make sure everything is moving along, and easily step in and request help. Another pro is the collaborator user role, so coworkers not in our department can track, comment, and answer questions within tasks without seeing the other projects, and all of their communication is attached to the project and on record for everyone, including compliance, and not just trapped in one person's email.

Cons

Set up is daunting. Although we paid for someone to help us set up the process, we quickly realized that their orientation instructions weren't suited for our situation at all, so it took a few weeks for us to get everything into place. And I don't think our situation was particularly unusual, we're an in-house marketing department that needed to accept tickets.

While Wrike is really good about constantly releasing updates, there are some common sense things that have yet to be ironed out, for example, someone requesting a project can set a due date in the past.

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very easy to use and with very remarkable features

Reviewed on 4/3/2021

We started to use Wrike in the organization as a project management platform in some departments, with it we take care of personalized workflows as appropriate, it also covers the requirements of Sales, Marketing and operations teams, we chose Wrike over others proposals because it did not need so much programming to start using it or customize its functions and even more importantly, it integrated all the necessary tools to meet the needs that we had in the company.

Pros

There are many functions that Wrike has, but above them is the excellent organization that it has, allowing each aspect of the program to be in the right place. Its search function is very complete, allowing a large number of entries. These two features make it almost impossible not to get what you're looking for within Wrike. It has excellent integration with Apple operating systems, both with Mac and iPhone, which allows us to be connected at all times. Wrike has a very user-friendly and intuitive interface so even long working hours are done easily and without causing so much stress on staff. Of course, their workflows are incredible and allow a total customization of them without having to be experts in the handling of this type of software.

Cons

Although it is a very complete software, there are things that should be improved, such as adding a quick edit option so that you do not have to open a task to edit it. The linking of tasks is not your best option, it tends to leave some doubts and although with time the user gets used to it, it must take a long time to adapt. It also needs to polish its integration with Gmail a bit since it tends to be very slow.

Response from Wrike

Thank you for your feedback. We want to hear about both what's working with our product and what we can do better. Our goal is to have the most flexible work management solution and we would like to talk to you directly to better understand your needs and address your concerns. Please contact us directly at [email protected]

heba
Overall rating
  • Industry: Education Management
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A Comprehensive Review of Wrike: What We Loved Most and Least About This Software and Our...

Reviewed on 17/2/2023

Overall, we had a positive experience with Wrike. The software is easy to use and offers a variety of features to help teams manage their projects more efficiently. We found the collaboration tools to be particularly useful, as they made it easy to keep track of conversations and tasks.The only downside we experienced with Wrike was that the mobile app wasn’t as intuitive as the web version, and it didn’t offer all the same features. Other than that, we were very pleased with our experience with Wrike.Pros and Cons of WrikeTo summarize our experience with Wrike, here’s a look at the pros and cons.ProsEasy to use and navigateOffers project templatesCollaboration tools are helpfulVarious integrations with popular toolsConsMobile app isn’t as intuitive as the web versionCan be a bit slow at timesFeatures of WrikeTo give you a better idea of what Wrike has to offer, here’s a look at some of its features.Task management: Wrike offers tools for managing tasks, assigning them to team members, and tracking progress.Collaboration tools: The software has tools for collaboration and communication, such as shared calendars and task lists.Integrations: Wrike offers integrations with popular tools like Slack, Google Drive, and Dropbox.Project templates: The software offers customizable project templates to help teams quickly set up projects.

Pros

We were really impressed with how user-friendly and intuitive Wrike is. The user interface is easy to navigate, and all the features are clearly labeled and organized. We found it very easy to set up tasks and assign them to team members.We also loved that Wrike offers project templates, which makes it easy to quickly set up projects. The project templates are customizable, so you can easily tailor them to meet your team’s needs.The collaboration tools are another great feature of Wrike. With these tools, teams can easily keep track of conversations and tasks, assign tasks, and get feedback quickly. The software also offers a variety of integrations with popular tools like Slack, Google Drive, and Dropbox.

Cons

The only downside we experienced with Wrike is that the software can be a bit slow at times. We found that tasks and conversations sometimes took a while to load, which could be frustrating.We also found that the mobile app was a bit clunky and not as intuitive as the web version. It didn’t offer all the features that the web version does, and we found it to be a bit buggy.