Wrike Reviews
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2728 Reviews
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Tracking project progress, and streamline workflows are way easier with Wrike.
Reviewed on 3/1/2024
Overall I can say that using Wrike in my business field was very helpful and I feel mostly positive...
Overall I can say that using Wrike in my business field was very helpful and I feel mostly positive about it.
The features are amazing except the (Schedule feature).
The reporting feature is very poor.
The pricing is expensive comparing to other tools.
Pros
- Provides a large selection of features and personalization choices.
- Integrates with other popular tools such as Google Drive and Slack which will give you a big advantage and time saving.
Cons
- May be pricey for users at the enterprise level or larger teams.
- The tools of analysis and reports a little bit limited.
Alternatives Considered
BambooHRReasons for Choosing Wrike
I wanted to try different platform and see if I can get more perks.Switched From
monday.comReasons for Switching to Wrike
Wrike was recommended by my friend ,he encouraged me to try it and buy the business plan.- Industry: Nonprofit Organisation Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
What I Experience with Wrike (Experience Based on 3+ Years)
Reviewed on 8/10/2024
Pros
Wrike has an iOS mobile application which I use on a daily basis to automate project and task management procedures.
Cons
Everything has been perfect on my end while using this program.
- Industry: Media Production
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Extremely Disappointed with the Wrike Team
Reviewed on 30/1/2024
I’ve been using Wrike for a while now, and honestly, I thought the software was pretty decent. But...
I’ve been using Wrike for a while now, and honestly, I thought the software was pretty decent. But wow, their customer service and accounts team? A whole different story.
We’ve been stuck in this crazy mess because of an internal error made by a former employee and we’ve been trying to sort it out for months in good faith with Wrike, but it’s like talking to a brick wall. It’s super frustrating and feels like we’re just going around in circles.
Trying to get through to their customer service is like trying to find a needle in a haystack. They dodge our calls, and getting any sort of response feels like a miracle. Either that or we end up speaking with really unprofessional reps that don't even bother to help or escalate. The times we did end up finally getting someone to help, they basically said, too bad, out of luck!
And here’s the kicker – they’ve locked us out of our own data and systems because of this billing issue. It’s like they’re holding our data for ransom, which is just insane. It’s like they’re saying, “Nice data you have there, shame if something happened to it.” Not cool at all.
Bottom Line: The software might be okay, but dealing with their team is a nightmare. It’s left a really bad taste in my mouth. If you’re thinking about using Wrike, just be aware of what you might be getting into with their customer service and billing. I’m definitely telling my network to steer clear!
Pros
Good product solution for Project Management and would be an amazing bit of software if the support and accounts team were good to work with. They took an amazing product that I am about to walk away from, just because they have company syndrome now and like abusing the little guy!
Cons
Customer service, support, and billing are awful. Beware!
Response from Wrike
Hi Matthew,
We sincerely apologize for the frustration and inconvenience you've encountered. Please know that we take your concerns very seriously, and we're actively reviewing our processes to ensure better support.
We understand the gravity of the billing issue and its impact on your operations. Rest assured, we're committed to resolving this swiftly.
Your feedback is invaluable, and we're dedicated to regaining your trust. Please contact us directly at [email protected] for personalized assistance.
Thank you for bringing this to our attention.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Design Savior for Timely Projects
Reviewed on 25/9/2024
Accessibility to team members with different technical abilities combined with its effective...
Accessibility to team members with different technical abilities combined with its effective management of complex, multi stage design projects was a primary factor in our resolution.
Pros
Workflows that are customizable fit perfectly into our design processes. Thanks to its easy-to-use interface and potent task management tools, the reduction of missed deadlines has become substantial, and team coordination has significantly improved.
Cons
The mobile application is without a few key features from the desktop variant, thereby restricting one's ability to be productive while on the go.
- Industry: Management Consulting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why I Prefer Wrike for TM & PM
Reviewed on 13/10/2024
Board and risk management.
Task and project management.
Board and risk management.
Task and project management.
Pros
Wrike allows me to save time by automating workflow such as time tracking and task management.
Cons
Wrike has all the features that I yearn to use on a daily basis without experiencing issues.
- Industry: Legal Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I improve the workspace
Reviewed on 19/11/2024
It allows me to have an assertive communication with each member of the team, facilitating projects...
It allows me to have an assertive communication with each member of the team, facilitating projects and more united collaboration on the part of everyone.
Pros
It has a more fluid collaboration between teams that allows us to have a more fluid work with the necessary management tools to share files in a very efficient and fast way. It makes all operations more agile by having integrated applications to have everything in the same system and thus make productivity more efficient among all. The project tracking has been perfect to maintain an order and correct completion.
Cons
It is a very complete software and I don't dislike anything about its features.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Straightforward project management
Reviewed on 13/10/2024
Used it to manage dozens of website development projects at the same time. Project managers and...
Used it to manage dozens of website development projects at the same time. Project managers and designers collaborated on tasks to ensure we completed everything on time.
Pros
I like the structure of creating tasks and sub tasks, and ability to assign the tasks to the team
Cons
Some useful features required upgrading which we didn't have the budget for
Alternatives Considered
AsanaReasons for Switching to Wrike
Easier to setup and implement for our team- Industry: Design
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Wrike's been brilliant
Reviewed on 25/10/2024
Wrike's been brilliant, honestly. Dead easy to manage all my creative projects and keep track of...
Wrike's been brilliant, honestly. Dead easy to manage all my creative projects and keep track of everything. I use it for all sorts, like client work, personal projects, and even my to-do list. Used to use a mess of spreadsheets and notes, but that was a right pain in the neck compared to Wrike. Much more straightforward, this.
Pros
Love how easy it is to organize projects and track progress. Wrike's a lifesaver!
Cons
Had a bit of a kerfuffle getting the hang of it at first. Reckon that could be a bit easier for new users. And some of the features are a bit overkill for what I need.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Wrike review
Reviewed on 15/11/2024
Using Wrike has been a good experience overall. It’s great for staying organized and keeping track...
Using Wrike has been a good experience overall. It’s great for staying organized and keeping track of tasks, deadlines, and updates in one place. Collaborating with teammates is easy because you can assign tasks and share files quickly. However, it can feel overwhelming at first because of its many features, and it takes some time to get used to. Once you learn it, though, it’s a really helpful tool for managing projects.
Pros
Wrike is a useful tool for managing projects because it helps keep everything organized and makes it easy to track tasks, deadlines, and progress. It’s great for team collaboration since you can assign tasks, share updates, and store files in one place.
Cons
It can feel a bit overwhelming for new users (like when I was new to the platform) because it has so many features, and the interface isn’t always the most intuitive. Customization options are helpful but can be tricky to set up without training. Overall, it’s powerful, but it takes time to learn and fully use its potential.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Review on Wrike
Reviewed on 18/11/2024
Pros
Wrike is easy to use and helps me organize my projects. I can track my deadlines and collaborate with clients.
Cons
Wrike has a lot of features, which can be a bit overwhelming at first. Some of the features are not that useful for me as a copywriter.
- Industry: Arts & Crafts
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Wrike: All-in-one PPM Solution of this Era
Reviewed on 26/8/2024
Pros
Wrike for the past five years has been a game changer for PPM.
I give double thumbs up to the fact that it has a mobile application that allows me to plan, track and manage projects on the go.
Cons
It is too unfortunate that the vendor has not yet incorporated offline access capability.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Right Platform for PPM
Reviewed on 11/9/2024
Event management.
File sharing
Time and expense tracking.
Event management.
File sharing
Time and expense tracking.
Pros
Wrike makes it easy for me to plan, track and manage projects, tasks and resources in one place.
Cons
I have not detected any drawback on Wrike.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
What I Comprehend About Wrike
Reviewed on 1/10/2024
Pros
How I am able to access collaboration, internal communications, file sharing, task and project management features in one place is what I like most about Wrike.
Cons
Ever since I started using Wrike, it has never been in vain to run project and task management.
- Industry: Arts & Crafts
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
N.Akande Views on Wrike Software
Reviewed on 22/9/2024
Time and expense tracking.
Employee scheduling and HR management.
Time and expense tracking.
Employee scheduling and HR management.
Pros
There is nothing daunting like manually managing tasks and projects.
Wrike automates over 90% of manual TM and PM in my organization.
Cons
I do not face challenges with Wrike and I use it on a daily basis.
- Industry: Civil Engineering
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Very versatile software with a very easy to use software
Reviewed on 13/5/2024
Wrike is excellent for job management and prioritizing. It makes work transparent and collaborative...
Wrike is excellent for job management and prioritizing. It makes work transparent and collaborative which is tremendously valuable for our team.
Pros
I like that Wrike has a highly flexible task management system that allows me to create and assign tasks, set due dates, prioritize, and track progress.
Cons
In my opinion, Wrike has no flows or disgusting features.
- Industry: Broadcast Media
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Navigating Towards Success with Precision
Reviewed on 13/5/2024
Achieving great things with Wrike on my side.
Achieving great things with Wrike on my side.
Pros
Wrike is a versatile project management platform with a sleek interface and robust collaboration tools. It scales effortlessly from small projects to enterprise-level initiatives, offering customizable workflows and real-time updates to maximize efficiency and productivity.
Cons
Wrike is my day to day dependancy platform that has no downfalls.
- Industry: Religious Institutions
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why I Prefer Wrike for PPM
Reviewed on 29/9/2024
Pros
Wrike is the main tool which I use to carry out PPM processes. I like that it has a wide array of features compared to alternatives.
Cons
I am facing zero issues with Xero on my end at the moment.
- Industry: Nonprofit Organisation Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Wrike Filled Review by OM Specialist
Reviewed on 18/9/2024
Pros
Wrike has been a remarkable tool for project and task management without involving manual workflow.
Cons
Wrike mobile application requires internet connection always due to lack of offline access feature.
- Industry: Electrical/Electronic Manufacturing
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
better divided work projection
Reviewed on 20/4/2024
The overall experience has been perfect, everything for a much more united team work performance...
The overall experience has been perfect, everything for a much more united team work performance and use is easy to learn without the need for long and boring training.
Pros
Work communication began to improve when we started using Wrike, it is being able to have a start-to-finish plan for each project, managing each user a task and then bringing them together in a single project for better performance, we have real-time monitoring of each progress of each project to improve each error or lack of content that is needed, wrike has been a very useful platform for my work performance where each project we carry out is as a team and we all collaborate at the same time
Cons
My experience has been good where wrike as a platform has always worked perfectly without failures or usage problems.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Project Time Tracker: Wrike
Reviewed on 26/4/2024
Pros
Wrike automates over 79% of manual workflow when planning, tracking and managing projects.
Cons
I face zero drawbacks when utilizing Wrike on my end.
- Industry: Automotive
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Wrike: Optimal PPM Software
Reviewed on 15/9/2024
Pros
Wrike not only manage, plan and track progress of tasks and projects but also streamlines team collaboration and workflow management.
Cons
There has never been any daunting aspect on Wrike.
- Industry: Construction
- Company size: 201–500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Revolutionary and Ideal PPM Tool
Reviewed on 21/4/2024
Pros
Wrike streamlines the entire process of tracking, planning and managing projects and tasks.
Cons
Billing and invoicing features are not robust on Wrike - they need to be boosted by integrating with external online accounting tools.
- Industry: Hospital & Health Care
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great for Task Management and Ticketing system
Reviewed on 25/6/2024
Pros
Our IT and Facilities use this as our primary ticket and project management system. Both are very small departments. Wrike has helped tremendously in tracking our tickets and projects. It also helps keep the clients updated as well.
Cons
It was a little tricky setting it up and teaching employees how to use it. But after initial setup and training it has been very easy to maintain and expand on.
- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
better organized project planning
Reviewed on 5/4/2024
It has been a fundamental part of making my efficiency at work more productive and achieving...
It has been a fundamental part of making my efficiency at work more productive and achieving processes in short times.
Pros
The organization of tasks and projects that I can carry out through wrike has been fabulous because it has improved the execution of my work by reducing work completion times. Also, by being able to automate tasks, we are able to have a broader concentration on processes that need more attention.
Cons
When the entire team works on the same project, the speed of the platform can collapse and not allow quick changes to be made.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Customizable project management solution with Wrike
Reviewed on 6/5/2024
Pros
I like the customization potential of the tool which makes it easy to align workflows to our needs.
Cons
The tool has some advanced features that can be considered overwhelming when looking for basic project management.