SAP SuccessFactors HXM Suite Reviews

The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.

You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.

The ease of use and its interface is very simple for those who have or not experience with the software

I did not find something that I did not like, perhaps scaling the connection with artificial intelligence, it would be ideal to be able to connect all this with automated learning

SuccessFactors offers a wide variety of products covering the entire full talent suite including L&D, succession, recruiting, and performance management software. Having a "one-stop-shop" for all of our talent management needs was a major factor in our software choice. This not only provides a better user experience for our employees, but consolidates our data into one place.

Also, the software is highly configurable. While this varies by module, there is typically a lot room to configure both the functionality and aesthetics of the software.

Some of the products were purchased later on and "bolted" to the existing software. Unfortunately, these pieces can end up not meshing well with the existing system. They sometimes require separate log-ins, additional uploads/permission/management, and separate reporting. There hasn't been much of an effort by SuccessFactors to better align these products so that there is a fluid transition between modules.

Parts of the software are dated. They either lack functionality that most systems have today or simply look like older technology. The v12 update was a huge improvement but is only available for some modules.

Much of the software feels like it was "designed" by programmers. The user interface is not the most intuitive and can be confusing for non tech-savvy users. Even more astute users struggle with over-complicated processes and layouts.

SAP SuccessFactors is a good product for the value. It is customizable and has a lot of features to automate HR processes. The design isn’t as modern as other options, but the software if good.

The design and user interface is a bit dated with SAP.

The full integration with all modules from HR to Finance to Materials as well as its retro accounting calculation is a plus.

Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.

What I like most about this product is that it is a typical applicant tracking system. It gathers your candidates and as a recruiter, you can sort through the hay stack as a traditional recruiter.

What I least like about the software is that there is no Artificial Intelligence in our software that could make it easier for the recruiters to do their tasks, such as sourcing.

I really apreciate the easyway to follow applications, exchange easily with managers and application tracking. Building a stong funnel of applications is a big plus.

You can do what you want but you'll need qualified ressources to do it.

Easily customizable. Visibility on Updation of Employee data compared to other WFM tools. UI for time off management is pretty neat compared to other tools available in the market. Performance and goal Management and LKM modules are the most likable feature. We purchased the tool for ADP integration for roll-out, and the product eased the integration of Employee data along with SAP CPI.

System crashes while importing bulk user information. Integrating with 3rd party tools especially handling time off from Kronos had some issues. Importing of data while migrating is not flexible, manipulation of source data was mandated to accommodate SF.

For a Core HRIS, it's a solid system. A little complicated in use, but nevertheless, core HRIS data is well structured and reportable.

Additional modules are basic to poor in quality. Recruitment module is a 5/10 - does the very basic stuff, but that's it. Very reactive recruitment focus, relying on job board posts to fill jobs. Non existent functionality - in terms of them actually being useful - re talent pools, searching the database, integrating with other tech etc. I couldn't also recommend the Performance module - too complicated and not liked amongst users. Talent module not worth it at all. Etc etc.

Team status reports are really useful. Vacation plan reports, office hour reports, salary reports and salary change reports.

User interface is very old fashioned and navigation within program to find correct functions and features are really hard.

Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.

Training and SOX deployment is bit difficult

The Software is very easy to use. You can customize it to your intern HR prozesses. It make HR administration so much more fun - its modern, uncomplicated and user friedly.

The design of the perfomance form could be better.

We use this software for onboarding, Talent Management, performance review and pretty much anything to do with the HR processes including Payroll.

The only problem with this is only that this is slightly high in subscription cost.

Success factors is US based company which provides solution for Human Capital management, now this company is acquired by SAP AG.
1. Success factors provides human capital management solutions for large enterprises
2. It provides complete solutions starting from KRA/ KPI management, Learning and Development, Talent acquisition etc which cater most HR department requirement.
3. It has complete customization available which can be changed according to need of the organization.
4. In depth analysis of data/ details can be done from administrator account which gives complete overview.

1. Pricing for software is on higher side which mostly large enterprises can only afford.
2. User interface needs improvement, it is not much user friendly and hence proper awareness is to be imparted to users who are going to use it.
3. It lakes seamless integration with various SAP modules.
4. Sometime its complexity is such that excel based HCM seems like more suitable

SAP SuccessFactors is a total one stop solution for almost all the HR functions such as Employee on-boarding, Performance Management, Payroll etc.

As SAP SuccessFactors has a lot if functions and rolls, it is found little bit confusing to operate. If the main options made simplified, it will be great.

It´s great for perfomance review, allows to track objectives and the progress of each of them, at the end of the year your team members reviews themselves and you review them too, so you can easily and objectively have a full year review to share with them

The look and feel is kind of old and you have a lot of full page loads when modern software can update part of the content you´re looking

What I like the most is thay The software unites hr process like education and training and performance evaluation under one platform. You don't need to go and search from different web sites having different user interfaces.

The user interface of the software is very complicated. It is very difficult to find and to get registered to the relevant trainings and also to add defined perfomance targets

- Highly flexible for a cloud based product;
- Offers a lot of options to customise as a customer after the implementation.

- Has a lot of features that won't be useful to a lot of customers;
- Doesn't always give you the feeling it's one system if you combine various modules.

What I like most about this site is the speed of loading each function and page opened, in addition to supporting several open at the same time. But more important is the amount of functions available for use, such as inventory control, supplier search, payment collection, among others.

Sometimes it's kind of hard to find a search function I need and I end up having to question my colleagues even though I've had access to the site for years.

This software is highly functional from a HCM perspective and provides users with great analytics for the purpose of ongoing organizational metrics in the areas of recruitment, talent management, compensation.

The implementation was challenging in that upgrades would be pushed through without notice and as a result, the system would not function as it had been programmed initially. Customer service was decent, but troubleshooting technical issues and identifying the system error sources was difficult.

The ability to easily configure forms and processes as needed. The portlets are easy to manage and use and everything field is reportable.

The limitation of a SASS based system with very slow process to add a recomendation on a gap. Also it's very slow compared to other systems like Cornerstone.

the SAP program is very powerful, for the administrative area of a company, it has many modules to manage human capital, finances, processes, planning and many more, I liked the program a lot even though it was difficult for me to learn and adapt

It took me a long time to learn how to use the program since there were details with the servers in the company that uses it, but that is something internal, otherwise I can say that it is worth using SAP in companies even though their license is expensive

As I also used SAP ERP so when I switched to Success Factors HCM Suit I found this very easy to use and have all the feature which was lacking in SAP ERP. This is cloud based which make it more popular and also it has very highly configuration compare then SAP ERP. We can access it on mobile as well.

This software has very highly configuration but it is not customizable.

As an user, I can easily update my profile and publish it for the whole organization to view (when looking for new jobs internally).
All functions from HR can be easily managed within this app:
-Time management (notify vacations, check team calendar, etc)
-Payslip, travel expenses reimbursement (can download payslip from previous months, can claim travel expenses and manage them easily)
-All requests are managed and stored there in the platform (all requests to HR are stored in the platform).
-Performance review and target agreements can be managed there for both managers and subordinates
-All training you need from all kinds of business functions

It's not very easy to find all those functions without instructions (not very user-friendly and interactive)
It is quite slow

SuccessFactors is a very easy program to use and navigate. It has a simple interface that doesn't require much trial and error to find your destination.

It felt very disconnected which is not what we were looking for in an HR tool. Modern day applications allow for interaction in much the same way as Facebook or Twitter and makes sending/receiving recognition more of a rewarding experience. SuccessFactors lacks this type of interaction and makes the user feel like they exist in a vacuum with just their manager. It also offers no real benefits/motivation to log into the program other than to complete assigned tasks.