SuccessFactors Reviews

Pros

The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.

Cons

You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.

Pros

The product is user friendly and the ability to perform basic functions works for daily use. The product asthetics are appealing .

Cons

A lot of areas are in need of improvement. When software updates the next day there are always issues that arise that cause delays in daily tasks. External customers are limited in some user options that should not be restricted.

Pros

What I like most about this product is that it is a typical applicant tracking system. It gathers your candidates and as a recruiter, you can sort through the hay stack as a traditional recruiter.

Cons

What I least like about the software is that there is no Artificial Intelligence in our software that could make it easier for the recruiters to do their tasks, such as sourcing.

Pros

The full integration with all modules from HR to Finance to Materials as well as its retro accounting calculation is a plus.

Cons

Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.

Pros

I really like that since we are using success in my company, we do almost everything related to career development and benefits and employee management in the solution. We manage our objectives, 360 evaluations, trainings, vacations, vacants and more from success.

Cons

Sometimes new releases change things in the platform and I have discovered that every now and then we lost some features we had in the past.. but new things appear so is more the benefits than the bad things.

Pros

Team status reports are really useful. Vacation plan reports, office hour reports, salary reports and salary change reports.

Cons

User interface is very old fashioned and navigation within program to find correct functions and features are really hard.

Pros

Good user interface.easy and simple to administer.very easy to upload and switch from other products.perfect for hr service.

Cons

Some modules like learning mgmt etc are not that mature also the recruiting module has a lot of issues.

Pros

As an user, I can easily update my profile and publish it for the whole organization to view (when looking for new jobs internally).
All functions from HR can be easily managed within this app:
-Time management (notify vacations, check team calendar, etc)
-Payslip, travel expenses reimbursement (can download payslip from previous months, can claim travel expenses and manage them easily)
-All requests are managed and stored there in the platform (all requests to HR are stored in the platform).
-Performance review and target agreements can be managed there for both managers and subordinates
-All training you need from all kinds of business functions

Cons

It's not very easy to find all those functions without instructions (not very user-friendly and interactive)
It is quite slow

Pros

It seems like it has a lot of additional features. At my company we use it mainly for performance evaluations but we're beginning to add other features including the ability to request mentoring and coaching so it has the potential to be a really impactful piece of software.

Cons

I find the user interface of SuccessFactors quite confusing. The menus aren't always that easy to navigate.

Pros

I like how successfactors has the ability to integrate multiple HR functions. I can update my personal details, access performance evaluation data and also request feedback and coaching all on the same application.

Cons

My only gripe is that the user interface is clunky with multiple menus that can be hard to navigate to get to the right screen.

Pros

Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.

Cons

Training and SOX deployment is bit difficult

Pros

The ease of change management to move over from legacy solutions to a Cloud Based solution that SuccessFactors provides end users.

Cons

The lack of a robust payroll solution. Currently end users decides to rather keep their payroll solution in SAP ECC or other software.

Pros

The Software is very easy to use. You can customize it to your intern HR prozesses. It make HR administration so much more fun - its modern, uncomplicated and user friedly.

Cons

The design of the perfomance form could be better.

Pros

Light weight, easy user interface, good reporting and insights , all modules - recruitment, onboarding, PMS, LMS are integrated and provide much more than ATS service.

Cons

Successfactors login creates problems sometimes because of downtime or IP related issues.

Pros

We use this software for onboarding, Talent Management, performance review and pretty much anything to do with the HR processes including Payroll.

Cons

The only problem with this is only that this is slightly high in subscription cost.

Pros

SuccessFactors offers a wide variety of products covering the entire full talent suite including L&D, succession, recruiting, and performance management software. Having a "one-stop-shop" for all of our talent management needs was a major factor in our software choice. This not only provides a better user experience for our employees, but consolidates our data into one place.

Also, the software is highly configurable. While this varies by module, there is typically a lot room to configure both the functionality and aesthetics of the software.

Cons

Some of the products were purchased later on and "bolted" to the existing software. Unfortunately, these pieces can end up not meshing well with the existing system. They sometimes require separate log-ins, additional uploads/permission/management, and separate reporting. There hasn't been much of an effort by SuccessFactors to better align these products so that there is a fluid transition between modules.

Parts of the software are dated. They either lack functionality that most systems have today or simply look like older technology. The v12 update was a huge improvement but is only available for some modules.

Much of the software feels like it was "designed" by programmers. The user interface is not the most intuitive and can be confusing for non tech-savvy users. Even more astute users struggle with over-complicated processes and layouts.

Pros

During my time leading succession planning/talent planning for a Fortune 500 company, we implemented the TM suite by SuccessFactors. The strong points were the active facilitation usage that business leaders experienced in meetings... meaning that as they were talking through talent planning meetings, it was incredibly easy to follow along in the system and update records/notes, and establish succession plans.

Cons

The back end reporting was difficult, and not integrated well with other modules, as well as our SAP HR system.

Pros

It has an extensive collection of books and training materials. You can prepare yourself for a certification exam by using the materials which are available to your company. You can find the right material and study focused on your objective. Some materials must be bought by you Enterprise or it will not be available to its employees, but even without the specific trainings, it stills useful.

Cons

Its so hard to use it. Nothing is easy to find, you spend too much time just to know where you are and to find what you are looking for. It would me much better if it is just like the OpenSAP. That other platform is better organized and structured, but SAP Success Factors still got its value, I think it just could be better.

Pros

Success factors is US based company which provides solution for Human Capital management, now this company is acquired by SAP AG.
1. Success factors provides human capital management solutions for large enterprises
2. It provides complete solutions starting from KRA/ KPI management, Learning and Development, Talent acquisition etc which cater most HR department requirement.
3. It has complete customization available which can be changed according to need of the organization.
4. In depth analysis of data/ details can be done from administrator account which gives complete overview.

Cons

1. Pricing for software is on higher side which mostly large enterprises can only afford.
2. User interface needs improvement, it is not much user friendly and hence proper awareness is to be imparted to users who are going to use it.
3. It lakes seamless integration with various SAP modules.
4. Sometime its complexity is such that excel based HCM seems like more suitable

Pros

- Employees familiar with SAP in other use-cases will have an easier time adapting to this version of the software.
- Reporting functionality if powerful and capable to dealing with large amounts of data and pulling what data looked like on a particular time-frame.

Cons

- Administrator interface is not intuitive and has a steep learning curve in order to use it. Requires a significant amount of time to train new administrators.
- Learner portal is not well laid out and can be confusing for new employees.

Pros

SuccessFactors provides a lot of bells and whistles compared to our old learning management system. We've used SF for almost a year and have been extremely pleased with our ability to: assign learning to specific groups, bundle training into programs and curriculums, and easily track training. One feature that has been extremely beneficial to our field force is the My Team tile, which allows supervisors and alternative supervisors to assign training, track training, and run reports. This was not possible with our former LMS.

Cons

It is not the easiest system to use. I would recommend hands-on training to learn how to load courses, exams and live events, as it's a pretty arduous process. Customer service hasn't been the best. With our old LMS, issues were addressed within 48 hours. Recently, we had an issue that took almost a week to resolve. Additionally, setting up curriculums / programs for specific work groups, etc. is challenging. We recently needed to set up four curriculums as part of our Firm Element training and it took three times to get it right. That was frustrating.

Pros

SAP is a well-known management system which is recognized by most of companies and can be adapted for your needs without knowledge of hard programming. You can drag and drop someting to create your own system.

Cons

User interface is not friendly and it works slowly. If you use on a browser, go back future can struggle. Developers should focus to increase GUI and performance.

Pros

The system is very easy to use and managing data via portlets is extremely intuitive. The system also allows managers to take actions therefore offering manager self-service.

Cons

Quarterly releases which delays fixes and new features based on company's agenda not the clients. Customer support at times is very slow to solve complex issues.

Pros

ou can list and reach any kind of training & courses online. It's a good platform to find all kind of learning stuff in a hub

Cons

Graphical user interface is so complicated. It's hard to use. It should be designed more user-friendly.