
SAP SuccessFactors HXM Suite
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256 Reviews

- Industry: Automotive
- Company size: 1,001-5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
There's always something in here you didn't know it was capable of
Reviewed on 13/3/2019
SF is great because the experience changes for each user. You can control access down to each page type and req number. It is such a great tool for recruiting and data tracking as long as you are willing to dedicate the time to learn the system.
Pros
The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.
Cons
You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.
- Industry: Computer Software
- Company size: 2-10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The best software for HR professionals
Reviewed on 14/9/2021
My experience was very good, it is just what I received and I cannot complain, I would like it to be better but with the advancement of technologies this may change, those changes I would like to see and allow me to automate everything.
Pros
The ease of use and its interface is very simple for those who have or not experience with the software
Cons
I did not find something that I did not like, perhaps scaling the connection with artificial intelligence, it would be ideal to be able to connect all this with automated learning
- Industry: Electrical/Electronic Manufacturing
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Solid software that continues to improve each year.
Reviewed on 27/2/2015
Pros
SuccessFactors offers a wide variety of products covering the entire full talent suite including L&D, succession, recruiting, and performance management software. Having a "one-stop-shop" for all of our talent management needs was a major factor in our software choice. This not only provides a better user experience for our employees, but consolidates our data into one place.
Also, the software is highly configurable. While this varies by module, there is typically a lot room to configure both the functionality and aesthetics of the software.
Cons
Some of the products were purchased later on and "bolted" to the existing software. Unfortunately, these pieces can end up not meshing well with the existing system. They sometimes require separate log-ins, additional uploads/permission/management, and separate reporting. There hasn't been much of an effort by SuccessFactors to better align these products so that there is a fluid transition between modules.
Parts of the software are dated. They either lack functionality that most systems have today or simply look like older technology. The v12 update was a huge improvement but is only available for some modules.
Much of the software feels like it was "designed" by programmers. The user interface is not the most intuitive and can be confusing for non tech-savvy users. Even more astute users struggle with over-complicated processes and layouts.
- Industry: Food Production
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good product for the value
Reviewed on 15/10/2022
I have been using SAP SuccessFactors for compensation management and it meets my expectations. There are a lot of features and opportunities for customization.
Pros
SAP SuccessFactors is a good product for the value. It is customizable and has a lot of features to automate HR processes. The design isn’t as modern as other options, but the software if good.
Cons
The design and user interface is a bit dated with SAP.

- Industry: Airlines/Aviation
- Company size: 501-1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 5.0 /10
SAP is a very powerful ERP system but must be for smart people to be able to fully functionalit...
Reviewed on 27/5/2018
We were able to automate our Time Management system although more training is required for the timekeepers/time Admin in order for them to fully understand and use the system to its highest functionalities.
Pros
The full integration with all modules from HR to Finance to Materials as well as its retro accounting calculation is a plus.
Cons
Reporting is quite tedious and more manual intervention required. Time Management is too complex - not simple to trouble shoot errors.
- Industry: Government Administration
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
SAP SF
Reviewed on 5/3/2020
My overall experience with SAP SuccessFactors has been neutral.
Pros
What I like most about this product is that it is a typical applicant tracking system. It gathers your candidates and as a recruiter, you can sort through the hay stack as a traditional recruiter.
Cons
What I least like about the software is that there is no Artificial Intelligence in our software that could make it easier for the recruiters to do their tasks, such as sourcing.

- Industry: Construction
- Company size: 5,001-10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Powerful solution as an integrated recruitement tool
Reviewed on 4/4/2022
Pros
I really apreciate the easyway to follow applications, exchange easily with managers and application tracking. Building a stong funnel of applications is a big plus.
Cons
You can do what you want but you'll need qualified ressources to do it.
- Industry: Banking
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SAP Success Factor review by a Quality Professional
Reviewed on 13/4/2022
System crashes while importing bulk user information. While adding more data points to our database, the tools crash instantly.
Integrating with 3rd party tools especially handling time off from Kronos had issues.
Importing of data while migrating is not flexible, manipulation of source data was mandated to accommodate SF.
To undo a change we need to roll back to the entire fields and as a result, it takes too much time to complete an activity.
Pros
Easily customizable. Visibility on Updation of Employee data compared to other WFM tools. UI for time off management is pretty neat compared to other tools available in the market. Performance and goal Management and LKM modules are the most likable feature. We purchased the tool for ADP integration for roll-out, and the product eased the integration of Employee data along with SAP CPI.
Cons
System crashes while importing bulk user information. Integrating with 3rd party tools especially handling time off from Kronos had some issues. Importing of data while migrating is not flexible, manipulation of source data was mandated to accommodate SF.
- Industry: Mining & Metals
- Company size: 1,001-5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good Core HRIS - but nothing more than that
Reviewed on 19/4/2021
Poor to non existent customer service, with poor additional modules not worth using (much better to use best of breed tech and integrate it into SF via API or SFTP), but a decent Core HRIS for larger organisations.
Pros
For a Core HRIS, it's a solid system. A little complicated in use, but nevertheless, core HRIS data is well structured and reportable.
Cons
Additional modules are basic to poor in quality. Recruitment module is a 5/10 - does the very basic stuff, but that's it. Very reactive recruitment focus, relying on job board posts to fill jobs. Non existent functionality - in terms of them actually being useful - re talent pools, searching the database, integrating with other tech etc. I couldn't also recommend the Performance module - too complicated and not liked amongst users. Talent module not worth it at all. Etc etc.
- Industry: Automotive
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Old Fashioned HCM Program
Reviewed on 17/7/2020
It does the job but it does not please you when using it. Also, it does not allow you to create your custom views, custom reports etc.
Pros
Team status reports are really useful. Vacation plan reports, office hour reports, salary reports and salary change reports.
Cons
User interface is very old fashioned and navigation within program to find correct functions and features are really hard.
- Industry: Apparel & Fashion
- Company size: 1,001-5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
SAP Human Capital Management
Reviewed on 14/12/2016
The main focus of SAP HCM is employee administration: which gives basic, personnel-related data, and leverages a centralized database that enables employees and management to access up-to-date, consistent information that supports HR- and business-related decisions.
Global employee management allows to supports processes involved in international employee relocation, including planning and preparation of global assignments to personnel administration and payroll for global employees managements.
Perfect Payroll and legal reporting which allows for large multi-regional countries payroll handling and support for legal regulations compliance with regulatory and reporting requirements.
Manager Self-Service (MSS) which provides managers with the information and application access for employee development, compensation planning (and approval), and budgeting.
Employee Self-Service (ESS) which provides employees (even if deployed globally) with the information, access, and tools to autonomously manage their own important life and work events.
Shared-Service Framework which is a multifunctional framework that allows for the same architecture to be deployed in support of HR, finance, IT, service center operations, and other business functions.
Pros
Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.
Cons
Training and SOX deployment is bit difficult
- Industry: Food Production
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great modern tool for HR Administration
Reviewed on 25/5/2019
We implemented this software 2 years ago and I cannot imagine working with sap on premise any more. It"s fun!
Pros
The Software is very easy to use. You can customize it to your intern HR prozesses. It make HR administration so much more fun - its modern, uncomplicated and user friedly.
Cons
The design of the perfomance form could be better.
Alternatives Considered
Workday HCMReasons for Switching to SAP SuccessFactors HXM Suite
Suits better for our processes in Germany- Industry: Capital Markets
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
SAP SuccessFactors HCM - Best cloudbased HCM
Reviewed on 29/7/2019
Talent Management
Payroll
onboarding
performance reviews
Pros
We use this software for onboarding, Talent Management, performance review and pretty much anything to do with the HR processes including Payroll.
Cons
The only problem with this is only that this is slightly high in subscription cost.
Alternatives Considered
UKG Pro- Industry: Accounting
- Company size: 11-50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Perfect HCM software
Reviewed on 16/8/2018
Overall good software with in depth details and management highly suitable for large enterprises.
Pros
Success factors is US based company which provides solution for Human Capital management, now this company is acquired by SAP AG.
1. Success factors provides human capital management solutions for large enterprises
2. It provides complete solutions starting from KRA/ KPI management, Learning and Development, Talent acquisition etc which cater most HR department requirement.
3. It has complete customization available which can be changed according to need of the organization.
4. In depth analysis of data/ details can be done from administrator account which gives complete overview.
Cons
1. Pricing for software is on higher side which mostly large enterprises can only afford.
2. User interface needs improvement, it is not much user friendly and hence proper awareness is to be imparted to users who are going to use it.
3. It lakes seamless integration with various SAP modules.
4. Sometime its complexity is such that excel based HCM seems like more suitable
- Industry: Banking
- Company size: 1,001-5,000 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
SAP SuccessFactors - The HR Platform
Reviewed on 17/8/2021
SAP SuccessFactors was one stop solution for all the requirements related to HR.
Pros
SAP SuccessFactors is a total one stop solution for almost all the HR functions such as Employee on-boarding, Performance Management, Payroll etc.
Cons
As SAP SuccessFactors has a lot if functions and rolls, it is found little bit confusing to operate. If the main options made simplified, it will be great.
Alternatives Considered
Oracle PeopleSoft- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy way to review performance in big teams
Reviewed on 16/11/2021
Pros
It´s great for perfomance review, allows to track objectives and the progress of each of them, at the end of the year your team members reviews themselves and you review them too, so you can easily and objectively have a full year review to share with them
Cons
The look and feel is kind of old and you have a lot of full page loads when modern software can update part of the content you´re looking
- Industry: Consumer Goods
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
One software for all hr processes
Reviewed on 7/6/2019
Pros
What I like the most is thay The software unites hr process like education and training and performance evaluation under one platform. You don't need to go and search from different web sites having different user interfaces.
Cons
The user interface of the software is very complicated. It is very difficult to find and to get registered to the relevant trainings and also to add defined perfomance targets
- Industry: Management Consulting
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SuccessFactors, the Samsung of the HR software world
Reviewed on 6/7/2018
If you would like to compare it to the mobile phone market, it could be seen as the Samsung in the market, whereas Workday is the Apple in the market.
SuccessFactors doesn't give the Apple kind of feeling, but by far has better (and more) options inside, whereas Workday tends to be perceived as a bit easier to some customers, while you do loose a lot of functionality.
Pros
- Highly flexible for a cloud based product;
- Offers a lot of options to customise as a customer after the implementation.
Cons
- Has a lot of features that won't be useful to a lot of customers;
- Doesn't always give you the feeling it's one system if you combine various modules.
- Industry: Automotive
- Company size: 51-200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SAP SuccessFactors HCM Suite in my life
Reviewed on 27/7/2021
Every week I issue notes with a repair nature and it is a very easy task to be performed by SAP. For 2 days a week I need to make inquiries of bank details from suppliers and change addresses and emails and it is also an easy activity whose platform facilitates reading and changing data.
Pros
What I like most about this site is the speed of loading each function and page opened, in addition to supporting several open at the same time. But more important is the amount of functions available for use, such as inventory control, supplier search, payment collection, among others.
Cons
Sometimes it's kind of hard to find a search function I need and I end up having to question my colleagues even though I've had access to the site for years.
- Industry: Hospital & Health Care
- Company size: 501-1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good functionality, challenging to implement
Reviewed on 13/8/2018
Overall, the SAP HCM software is great and is highly sophisticated when it comes to advanced reporting and metrics. The program, initially, is not the most user-friendly, however once users become proficient, it’s a highly advanced and multi-functional system which I would recommend.
Pros
This software is highly functional from a HCM perspective and provides users with great analytics for the purpose of ongoing organizational metrics in the areas of recruitment, talent management, compensation.
Cons
The implementation was challenging in that upgrades would be pushed through without notice and as a result, the system would not function as it had been programmed initially. Customer service was decent, but troubleshooting technical issues and identifying the system error sources was difficult.
- Industry: Consumer Goods
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use but slow system
Reviewed on 27/6/2017
Easy of use and access to a cloud based sas system.
Pros
The ability to easily configure forms and processes as needed. The portlets are easy to manage and use and everything field is reportable.
Cons
The limitation of a SASS based system with very slow process to add a recomendation on a gap. Also it's very slow compared to other systems like Cornerstone.

- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A super program for the management of human resources, the truth is that it is very good
Reviewed on 24/5/2018
I learned to use the program and manage it a bit, with the help of technical personnel I knew its internal structure, but it is not my competence
Pros
the SAP program is very powerful, for the administrative area of a company, it has many modules to manage human capital, finances, processes, planning and many more, I liked the program a lot even though it was difficult for me to learn and adapt
Cons
It took me a long time to learn how to use the program since there were details with the servers in the company that uses it, but that is something internal, otherwise I can say that it is worth using SAP in companies even though their license is expensive
- Industry: Information Technology & Services
- Company size: 201-500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Better with highly configuration compare to other competitive products
Reviewed on 20/5/2021
Overall I am happy to use SAP SuccessFactors HCM Suit as it has all the configuration which is required for any business and also it need very minimum IT resources and also we can access it on mobile as well.
Pros
As I also used SAP ERP so when I switched to Success Factors HCM Suit I found this very easy to use and have all the feature which was lacking in SAP ERP. This is cloud based which make it more popular and also it has very highly configuration compare then SAP ERP. We can access it on mobile as well.
Cons
This software has very highly configuration but it is not customizable.
- Industry: Chemicals
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good platform for HR topics and training management
Reviewed on 17/6/2020
Good platform with all HR functions that an employee would need.
Performance is a bit slow but considering all features available. It's worth implementing.
Pros
As an user, I can easily update my profile and publish it for the whole organization to view (when looking for new jobs internally).
All functions from HR can be easily managed within this app:
-Time management (notify vacations, check team calendar, etc)
-Payslip, travel expenses reimbursement (can download payslip from previous months, can claim travel expenses and manage them easily)
-All requests are managed and stored there in the platform (all requests to HR are stored in the platform).
-Performance review and target agreements can be managed there for both managers and subordinates
-All training you need from all kinds of business functions
Cons
It's not very easy to find all those functions without instructions (not very user-friendly and interactive)
It is quite slow
- Industry: Financial Services
- Company size: 501-1,000 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Easy to use but almost too simple
Reviewed on 11/7/2019
Pros
SuccessFactors is a very easy program to use and navigate. It has a simple interface that doesn't require much trial and error to find your destination.
Cons
It felt very disconnected which is not what we were looking for in an HR tool. Modern day applications allow for interaction in much the same way as Facebook or Twitter and makes sending/receiving recognition more of a rewarding experience. SuccessFactors lacks this type of interaction and makes the user feel like they exist in a vacuum with just their manager. It also offers no real benefits/motivation to log into the program other than to complete assigned tasks.