SAP SuccessFactors HXM Suite Reviews

Successfactors satisfies the need of modern talent management.Excellent features in one cloud solution.Can be easily integrated with other solutions.

Successfactors is slightly on expensive side.It is not easy to find admins.

Nothing compared to modern ATS´s like Ponty, Workable, Teamtailor, GreenHouse etc. A nice "tell" is that during demo videos (created by actual fans/users on Youtube) the product lags and there is pauses every now and then since the pages have to load and you have to wait. Acceptable 10 years ago, not so much in 2018.

- Crap UX: Means many clicks = drags down productivity
- Setting up processes or adding a step is an actual project. Something that takes less then 2 minutes with any of the systems above
- No data visualization (unless extra module is bought). Data is everything! And it´s a really unmodern and slow process to create specific reports (again, a project in itself), and then you get a report where have to take the data and maunally use your own tools to visualize your findings.
- This is like a 15 years old recruitment system BUT it´s also expensive and you have to hire extra staff as trainers since the UX is so bad so this ads even more to the total cost.
- No built in surveys. For instance if you want to check your candidate experience and such.

The list goes on but you get the picture.

SAP is a well-known management system which is recognized by most of companies and can be adapted for your needs without knowledge of hard programming. You can drag and drop someting to create your own system.

User interface is not friendly and it works slowly. If you use on a browser, go back future can struggle. Developers should focus to increase GUI and performance.

It's ease of use and mobile accessibility are the most important factors about this software, which I liked the most. It's provides one click access to payrolls,income tax , attendance, training related information.

Sometimes it takes very much time to respond to sudden commands , which makes process bit slower.

It is a great Human Resources tool for clients and implementing it has been made relatively simple and straight foreward

Some of the modules/features for consultants are archaic and needs to be updated. The quarterly updates are also not always tested properly, and this tends to break some features

It is a software that allows modular growth, adjusts and parameterizes the needs of each country, has absolute control of information security, integrates different areas of the company, and has in detail all operations

It is very expensive, the implementation takes a long time, it requires the change of many processes to adapt to the best practices, the front end is not so friendly when using it. it requires very robust equipment for its implementation.

The ease of change management to move over from legacy solutions to a Cloud Based solution that SuccessFactors provides end users.

The lack of a robust payroll solution. Currently end users decides to rather keep their payroll solution in SAP ECC or other software.

We use this software for onboarding, Talent Management, performance review and pretty much anything to do with the HR processes including Payroll.

The only problem with this is only that this is slightly high in subscription cost.

During my time leading succession planning/talent planning for a Fortune 500 company, we implemented the TM suite by SuccessFactors. The strong points were the active facilitation usage that business leaders experienced in meetings... meaning that as they were talking through talent planning meetings, it was incredibly easy to follow along in the system and update records/notes, and establish succession plans.

The back end reporting was difficult, and not integrated well with other modules, as well as our SAP HR system.

SAP SuccessFactors is a total one stop solution for almost all the HR functions such as Employee on-boarding, Performance Management, Payroll etc.

As SAP SuccessFactors has a lot if functions and rolls, it is found little bit confusing to operate. If the main options made simplified, it will be great.

It's nice to have not only your learning management system (LMS), but also your performance review and feedback system in one. We do not utilize all of it's features, but those we do are effective and is fairly easy to catch on to.

Some action items are harder to find than others and you have to search for them among the different tabs and functions under each. Some rating limitations within the system for performance if you want to customize your own rating system.

All HR aspects have been thought of if you are into the out-of-the-box solution then SuccessFactors is the best. very scaleable and well-integrated system. With Employee Central you can replace old HR systems with smile

If your company enforce its own standards then you need to think a lot before going to cloud. As for SuccessFactors, we faced a lot of limitations whenever we try to customize things. It is not as flexiable as promoted. Licenses costs a lot, make sure to check other competitors before moving to SuccessFactors

One stop best software for HR that provides amazing employee experiences and manages multiple segments to workforce. It has most advance workforce management features.

I believe that functionality wise it needs an improvement, there should be a timely software updates and The data visualization is less.

SAP is amazing in one thing, they have an incredible amount of software, I mean they build their entire enterprise on that! Success Factors is one of them, it is a HR management/training software. Many companies use it.

However they are not very good at maintaining it. Success factors is prone to missing information, subpar support, and just straight up madness. I've had to handle tickets consecutively of missing information and just over all. It looks like a software out of 2003. It is simply garbage. It will not sync well with systems. My god its horrible. Please stay away

The ability to easily configure forms and processes as needed. The portlets are easy to manage and use and everything field is reportable.

The limitation of a SASS based system with very slow process to add a recomendation on a gap. Also it's very slow compared to other systems like Cornerstone.

SuccessFactors offers a wide variety of products covering the entire full talent suite including L&D, succession, recruiting, and performance management software. Having a "one-stop-shop" for all of our talent management needs was a major factor in our software choice. This not only provides a better user experience for our employees, but consolidates our data into one place.

Also, the software is highly configurable. While this varies by module, there is typically a lot room to configure both the functionality and aesthetics of the software.

Some of the products were purchased later on and "bolted" to the existing software. Unfortunately, these pieces can end up not meshing well with the existing system. They sometimes require separate log-ins, additional uploads/permission/management, and separate reporting. There hasn't been much of an effort by SuccessFactors to better align these products so that there is a fluid transition between modules.

Parts of the software are dated. They either lack functionality that most systems have today or simply look like older technology. The v12 update was a huge improvement but is only available for some modules.

Much of the software feels like it was "designed" by programmers. The user interface is not the most intuitive and can be confusing for non tech-savvy users. Even more astute users struggle with over-complicated processes and layouts.