About Bindo POS
Bindo is cloud-based iPad POS solution that facilitates online shopping for the end consumer through the Bindo Marketplace. Bindo has integrated social CRM and Loyalty Program built in that allows the merchant to engage with the customer post-sale. The app also has a real-time analytics dashboard that allows for better business decisions and smarter inventory management. We have robust APIs that support 3rd party apps, including eCommerce channels, and Quickbooks and Xero integration.
One of the more interesting features is the Bindo Marketplace. Essentially, we aggregate stores using our POS onto a mobile app, and allow the consumer to purchase directly from any store on our platform through the Bindo Marketplace iPhone app. In the near future, we will also support same-day delivery, providing a true one-stop retail solution for all merchants, that encompasses many different commerce channels
Key benefits of Bindo POS
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
United States
Supported Languages
English, Traditional Chinese
Images
Features
Total features of Bindo POS: 58
Alternatives
KORONA
Odoo
WooPOS
LS Retail
Reviews
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- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
Software excellent for business easy to train employees and great functionality.
Reviewed on 30/4/2018
Pros
Compatibility with iOS and how easy it is to use for new employees. Our job has employees that are not that tech savvy and this software helps them and eliminate mistakes that were used on our previous software. It's easy to make changes on the fly like adding and removing buttons for events.
Cons
Rarely needed assistance on the weekend and it was hard to contact customer service. Issue was that on some occasions we would ring up a customer and the cash register would not open don't know if it was a software issue or cash register problem.
- Industry: Apparel & Fashion
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Bindo is the winner for us!
Reviewed on 12/12/2014
Pros
It is very easy to use, it looks great, and it works. Bindo does everything we need it to do, simply and efficiently. It looks great, and makes sales super fast and easy, as well as having all the reporting info we need.
Cons
Well, I'd like Apple to hurry up and approve the new Bindo update for iOS8 so that a couple of the glitches in the system can be corrected, but these are so minor. I really don't have anything to complain about.
- Industry: Food & Beverages
- Company size: 2-10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Do not get in business with Bindo
Reviewed on 15/9/2020
It's Bad.
I would not recommend getting into business with this company, especially not after...
It's Bad.
I would not recommend getting into business with this company, especially not after covid. Unfortunately we have so much switching inventory that it would be impossible to make an easy switch to another POS system. Honestly if I could switch easily, I would.
The customer service through Covid has been SO BAD. I have called 5 times in the last 3 weeks with various issues and have not had a single response. Their service button on the app has not worked since COVID started. Even before COVID, the customer service was really, really bad.
Pros
Bindo, when it works is very easy to use. They have really improved the interface and any prominent issue probably has a work-around.
Cons
Where to start?
Bindo's customer service is quite possibly the worst I have ever experienced in the tech industry. Since Covid started they have not answered their customer service line when I called. Not a single time. I have constant issues is different aspects of the app and they are not willing to even contact me back. On top of that, the question mark button that leads to customer service has said "Something went wrong" for 5 months now. I have gotten responses from their team like "You are not a big enough account for us to help" or when asking about bad reviews: "Haters gonna Hate"
We have used Bindo for over 5 years and it has kept terrible track of our inventory. The quantities are all over the place, things that were sold 4 years ago show up as in stock, things that came in this week are listed as negative numbers.
There is a big issue with credit card processing. Recently, at least once a day the software crashes while processing a credit card and it charges the card but reports in the POS app as unpaid. I also have tons of issues where transactions come up as partial payments for no reason at all.
We have experienced the app crashing from so many little things. Whether its deleting a number when manually entering a credit card, charging our menu setup, just swiping a card, Bindo crashes all the time. Luckily they updated the software to save open tabs but before that was implemented we would lose 15-30 tabs every time Bindo crashed.
- Industry: Farming
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Bindo POS
Reviewed on 11/8/2018
Really user friendly system simple to use for all users from front of house to accounts.
Really user friendly system simple to use for all users from front of house to accounts.
Pros
This Ipad POS is very good at handling the following aspect of our business.
Single point of sale
real time inventory
Graet CRM system
supports all our thrid party apps
quick customer support and traning
Cons
We have been using the system for 10 months and so far no issues. Only concern is the iPad ware and tear of the screen when we keep touching the same part of the screen all day.
- Industry: Furniture
- Company size: 11-50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
We started using it for work as oppose to QuickBooks
Reviewed on 26/4/2018
Its easy to use and navigate and makes tracking and ordering much easier.
Its easy to use and navigate and makes tracking and ordering much easier.
Pros
It tracks inventory, register is easy to use, you can load it on any ipad and use it, which is nice for emergency situations. Product ordering and stuff is easy and you can set minimums on items to know what to order without looking.
Cons
doesn't track sales efficiently for sales staff to track, constant printer errors, difficult to look up old customers, can't adjust price in both directions, only discount, which can throw off margins.
Bindo POS FAQs
Below are some frequently asked questions for Bindo POS.Q. What type of pricing plans does Bindo POS offer?
Bindo POS offers the following pricing plans:
- Starting from:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pay $149 / month, and receive $1,500 worth of POS equipment / hardware for free
Q. Who are the typical users of Bindo POS?
Bindo POS has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Bindo POS support?
Bindo POS supports the following languages:
English, Traditional Chinese
Q. Does Bindo POS support mobile devices?
Bindo POS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Bindo POS integrate with?
Bindo POS integrates with the following applications:
QuickBooks Online Advanced, Worldpay, Xero
Q. What level of support does Bindo POS offer?
Bindo POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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