ADP TotalSource

4.2 (299)
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Full-service HR management and employee benefits

About ADP TotalSource

ADP TotalSource is a human resource management and benefits administration platform developed by ADP. The HR platform lets you manage taxes, payroll, employee health care, workers' compensation, compliance, and employee benefits, all in fully automated processes, thus enabling you to focus on other areas of your business. ADP TotalSource identifies these important features of running a business so business owners/founders can avoid being faced with legal penalties for non-compliance. ADP TotalSource includes service support from assigned experts to work as a human resource, payroll, benefits, compliance, and tax business partner.

ADP TotalSource PEO (Professional Employer Organization) services acts as a complete human resource management department within your business, enabling you to view complete transparency of payroll and tax reports - allowing you to focus on other growing aspects of your company.

ADP manages critical HR management and employee benefits administration responsibilities. As a result, you will benefit from:

<li>Expertise and intelligence: Gain a trusted advisor to help your organization proactively manage your employees.
</li><li>Risk Management: Share responsibilities with a leading authority on employment risk.
</li><li>Scalability: Be able to scale up or down with a minimal impact on your infrastructure.
</li><li>Purchasing: Optimize your employee services and benefits offerings with the clout of a Fortune 500® company.

ADP Total Source human resources outsourcing helps reduce the burdens of HR management and benefits administration so the principals can focus on building business. In addition, a strategic HR business partner dedicated to your business provides the advice and guidance to help you make the best decisions for your business.</li>


Key benefits of ADP TotalSource

  • Employee management and assistant programs: ADP TotalSource enables the secure management of your employee information in the cloud and offers employee services and assistance programs that rival those of large enterprise companies, such as company perks, a variety of employee insurance offerings from leading insurance carriers, low-cost services such as telemedicine and health advocacy. The richness of the ADP TotalSource employee programs, at an attractive price point through ADP TotalSource, makes it an option for SMBs that can help them better compete to attract and retain talent.

  • Cloud-based, fully integrated solution: ADP TotalSource is cloud-based, hosted by Amazon Web Services. Every aspect of the solution is integrated. Whether your task is HR, benefits, compliance, or compensation-related, the employee's information flows through the system seamlessly. The ADP Mobile app, used by 20 million individuals, helps managers and employees manage day-to-day tasks from anywhere, anytime.

  • Unmatched partner integration: ADP TotalSource is the only PEO with instant integration with hundreds of third-party HCM companies through ADP Marketplace. Thoroughly vetted partner companies on ADP Marketplace securely integrate with ADP TotalSource to help companies run more efficiently and offer unique solutions found only outside of ADP TotalSource but are complementary in nature. For example, an employer can add the ability to help employees pay down student loans via payroll deductions, or offer instant access to pay without changing payday rules. The possibilities are vast, and it's easy with ADP TotalSource and ADP Marketplace.

  • Employee training and development: ADP TotalSource provides employers with a library of compliance and professional development trainings to help employees improve their skills, knowledge, or understand compliance and company policy. Assigned ADP HR Business Partners can also work with you to run in-person training for some or all of your employees or managers. And for an additional fee, ADP TotalSource offers an Executive Leadership Development program that has helped countless senior management teams work more effectively.

  • Employee relations and regulatory compliance: ADP TotalSource integrates with all your geographical legalities in terms of employee and employer legislations. ADP TotalSource will also notify you if any changes in these laws are made to help you ensure compliance and avoid costly fines.

  • Tutorials and resources: ADP TotalSource provides multiple formats to learn how to use the technology. In addition, every client is provided with assigned and shared support service representatives available to help with strategic and task-oriented support. For employees, ADP TotalSource MyLife Advisors are available to help answer questions, navigate the tasks life changes (marriage, birth, etc.) require, and anything else employees need to feel supported.

  • Images

    ADP TotalSource Software - Payroll Cycle
    ADP TotalSource Software - Mobile Dashboard - Employee View
    ADP TotalSource Software - Recruiting Dashboard
    ADP TotalSource Software - Onboarding Dashboard
    ADP TotalSource Software - Headcount Overview Dashboard
    ADP TotalSource Software - Pay Equity Dashboard
    ADP TotalSource Software - Recruitment Dashboard
    ADP TotalSource Software - MyADP Employee Dashboard
    ADP TotalSource Software - COVID-19 Vaccination Status Employee Survey
    ADP TotalSource Software - COVID-19 Vaccination Status Dashboard
    ADP TotalSource Software - Diversity, Equity and Inclusion Dashboard - Understand your organization's diversity
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    ADP TotalSource video
    ADP TotalSource Software - Payroll Cycle
    ADP TotalSource Software - Mobile Dashboard - Employee View
    ADP TotalSource Software - Recruiting Dashboard
    ADP TotalSource Software - Onboarding Dashboard
    ADP TotalSource Software - Headcount Overview Dashboard
    ADP TotalSource Software - Pay Equity Dashboard
    ADP TotalSource Software - Recruitment Dashboard
    ADP TotalSource Software - MyADP Employee Dashboard
    ADP TotalSource Software - COVID-19 Vaccination Status Employee Survey
    ADP TotalSource Software - COVID-19 Vaccination Status Dashboard
    ADP TotalSource Software - Diversity, Equity and Inclusion Dashboard - Understand your organization's diversity

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    Reviews

    Overall rating

    4.2 /5
    (299)
    Value for Money
    3.8/5
    Features
    4.1/5
    Ease of Use
    4.0/5
    Customer Support
    4.1/5

    Already have ADP TotalSource?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 299
    Verified Reviewer
    Overall rating
    • Industry: Human Resources
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    A HR Generalists Dream

    Reviewed on 3/10/2018

    I was with the company when we made the transition over ADP and it was a huge change but it made...

    I was with the company when we made the transition over ADP and it was a huge change but it made normal day to day tasks easier and especially helped with time off/ vacation pay, and benefit compliance.

    Pros

    I loved being able to keep track of all my employee payroll, time off, benefits and calendars in one place. I had been working with a much simpler software system before we made the transition and it was honestly like night and day. We had an issue with not being able to completely track employee time off so some employees were taking more vacation time than they had earned and with ADP it was so much easier to track all employee hours.

    Cons

    The only real complaint I have is the time it takes to complete certain tasks. I would rather it be careful and thorough but sometimes it can be time consuming

    Tom
    Overall rating
    • Industry: Machinery
    • Company size: 51–200 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    ADP TotalSource

    Reviewed on 3/6/2024

    Very good. Benefit price increases have been reasonable. Our point of contact is very responsive.

    Very good. Benefit price increases have been reasonable. Our point of contact is very responsive.

    Pros

    Integration of payroll, benefits and 401k.

    Cons

    Reports - difficult to run common reports.

    Joseph
    Overall rating
    • Industry: Wholesale
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    ADP Review

    Reviewed on 24/5/2024

    Okay. Pretty much the same as other PEO companies.

    Okay. Pretty much the same as other PEO companies.

    Pros

    Everything is under one company, so it centralizes things.

    Cons

    Big company mentality, and the service reflects that. No weekend or afterhours support.

    Rosemary
    Overall rating
    • Industry: Medical Practice
    • Company size: 2–10 Employees
    • Used Monthly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Owner administrator

    Reviewed on 7/6/2024

    Overall, experience has been excellent. Definitely has removed any payroll tax issues that could...

    Overall, experience has been excellent. Definitely has removed any payroll tax issues that could arise.

    Pros

    The best part about having ADP handle your payroll you have the confidence that they know the latest tax laws, and they own the responsibility for taxes all being paid on time and getting posted to the correct accounts

    Cons

    We have used ADP over 15 years I would say the only con we have had is if our representative has changed sometimes it takes a little bit of time to catch them up to speed on what we need from them

    Alternatives Considered

    QuickBooks Desktop

    Reasons for Switching to ADP TotalSource

    I thought we had more professional coverage and protection
    karina
    Overall rating
    • Industry: Import & Export
    • Company size: 11–50 Employees
    • Used Weekly for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great product, needs a little more work

    Reviewed on 24/5/2024

    Pros

    Easy to manage and set up, great customer service

    Cons

    needs work on reporting modules and pricing

    Showing 5 reviews of 299 Read all reviews

    ADP TotalSource FAQs

    Below are some frequently asked questions for ADP TotalSource.

    ADP TotalSource offers the following pricing plans:

    • Free Trial: Not Available

    Contact ADP for pricing information.

    ADP TotalSource has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    ADP TotalSource supports the following languages:

    English, Spanish

    ADP TotalSource supports the following devices:

    We do not have any information about what integrations ADP TotalSource has

    ADP TotalSource offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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