About ADP Workforce Now
ADP Workforce Now is a complete, cloud-based human capital management and talent management solution for companies with more than 50 employees. Built from the ground up with a single database, the fully integrated ADP Workforce Now suite features Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management and HR Analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Plus, Workforce Now integrates simply and securely with other best-of-breed HR and business applications through convenient APIs and the ADP Marketplace.
ADP Workforce Now includes a native ADP mobile app (available on iOS and Android) for employee and manager self-service.
ADP Workforce Now equips users with the tools not just to track HR information, but to help manage the workforce and make data-driven decisions. Functionality can be added as needed, as businesses grow.
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to ADP Workforce Now
Key benefits of ADP Workforce Now
Devices
Business size
Markets
Canada, United States
Supported Languages
English, French, Spanish
Pricing starting from:
N/A
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to ADP Workforce Now
Images
Features
Total features of ADP Workforce Now: 86
- 360 Degree Feedback
- 401(k) Tracking
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Applicant Tracking
- Application Management
- Approval Process Control
- Attendance Management
- Attendance Tracking
- Automated Scheduling
- Background Screening
- Benefits Administration Outsourcing
- Benefits Dashboard
- Benefits Management
- COBRA Administration
- Candidate Profiles
- Candidate Tracking
- Career Development
- Check Printing
- Clock In / Out
- Compensation Management
- Competency Management
- Compliance Management
- Contractor Management
- Customisable Reports
- Customisable Templates
- Customization
- Direct Deposit
- Employee Database
- Employee Management
- Employee Portal
- Employee Profiles
- Employee Scheduling
- Employee Self Service
- Employee Time Tracking
- Expense Tracking
- Goal Setting / Tracking
- HIPAA Compliant
- HR Management
- Individual Development Plans
- Job Management
- Job Posting
- Jobs Board
- Labor Forecasting
- Learning & Development
- Leave Tracking
- Multi-Country
- Multi-State
- Onboarding
- Organisational Charting
- Payroll Management
- Payroll Outsourcing
- Payroll Reporting
- Peer Appraisals
- Performance Appraisal
- Performance Management
- Performance Metrics
- Performance Review Management
- Real Time Analytics
- Real Time Reporting
- Recruitment Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Review Cycle Tracking
- Self Assessment
- Self Service Portal
- Sick Leave Tracking
- Skills Tracking
- Succession Planning
- Talent Acquisition
- Tax Compliance
- Time & Attendance
- Time Off Management
- Time Off Requests
- Time Tracking
- Timesheet Management
- Training Management
- Vacation/Leave Tracking
- Variable Workforce
- W-2 Preparation
- Wage Garnishment
- Weighted Performance Measures
- Workflow Management
Alternatives
Paychex Flex
Paycom
Workday HCM
UKG Pro
Reviews
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- Industry: E-Learning
- Company size: 201-500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ADP Work Force Now Review
Reviewed on 10/3/2021
I had a great experience using the software it gives a wholistic view of where your paycheck goes!
I had a great experience using the software it gives a wholistic view of where your paycheck goes!
Pros
ADP Workforce now is an extremely user friendly software that enables clients to accurately keep track of their paychecks in digital form. The software keeps track of tax, deductions and retirement contributions and presents them in an easy to understand visual format. You are also able to change information related to your deductibles etc. from the online platform
Cons
Despite the great features it can be difficult to find what you are looking for in this software. Someone new to this software will feel somewhat overwhelmed by the many drop down menus presented on the home screen. This software is also one of the more pricey options available on the market.
- Industry: Health, Wellness & Fitness
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Custom solution to fit any business size/type.
Reviewed on 2/12/2021
We switched from Paychex to ADP as we outgrew the Paychex platform. Happy with the switch, despite...
We switched from Paychex to ADP as we outgrew the Paychex platform. Happy with the switch, despite the occasional headache.
Pros
I like that ADP gives you complete control over all aspects of HR & Payroll within workforce now.
Cons
Because it is so customizeable, there can be issues getting feaetures working or fixed. Also, the sales and implementation team are hard to get ahold of once paperwork is finalized. They seem to disappear and work on their own schedule without feedback, regular updates on progress, etc.
Reasons for Choosing ADP Workforce Now
Paychex was more "on rails" and didn't allow some customization that we needed. Also, their time & attendance app was terrible. I spent more time fixing time clocks than anything else.Switched From
Paychex Flex- Industry: Hospital & Health Care
- Company size: 201-500 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Necessary for some companies, I'll explain
Reviewed on 26/11/2018
If your company is in that awkward stage situation where you either don't have your own payroll or...
If your company is in that awkward stage situation where you either don't have your own payroll or don't have your in-house payroll software, utilizing something like ADP is necessary. It is useful because ADP allows you to either completely outsource, or partially where you maintain your in-house payroll dept., but use their software. You can even cut your own checks or have ADP do it. They are far more robust in their ability to handle complex payroll issues then competitors that are newer to the game. They also have a lot of cross-platform compatibility with things such as third party HRIS and ATS systems that competitors such as Paychex don't. Most HR software will implement ADP integration first because it is so widely used, and may never even offer integration for other software. ADP is basically essential if your company needs this integration ability. However, as a software, it is horrible. It is hardly intuitive, and while you can become a power user based on experience, much like Photoshop or other outdated software with robust features and following, it is a product of necessity and not design. I've attempted using alternatives such as Paychex, but ADP is so entrenched and if you have any level of complexity in your payroll, there just really isn't an alternative that matches it. While alternatives are easier to use and cheaper, they usually do not have the features and support ADP does. As a side note, ADP literally has service techs on standby 24/7.
Pros
It is feature rich compared to some timekeeping and payroll based software. The level of integration is unsurpassed and your ability to choose how involved ADP is with your outsourcing of payroll is helpful based on the size of your company.
Cons
Much like a lot of the legacy software that has been around forever cornering the market (think Deltek or Photoshop), ADP is horrible archaic software circa 90s that has never evolved. Often, newer payroll/accounting software is far superior aesthetically and based on how intuitive it is to use. That's because they created their software with modern design and programming methods. Programs like ADP have been around forever and feel like it. They create upgrades, but almost as a consequence of their market-share and size, they can only do moderate changes for fear of creating too many implementation problems with all of their clients.
- Industry: Accounting
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Minimize Admiuistration
Reviewed on 8/11/2021
I have been using ADP Workforce Now software program for decades. ADP Workforce Now has significantl...
I have been using ADP Workforce Now software program for decades. ADP Workforce Now has significantly reduced my administrative payroll process. ADP Workforce Now does the work for me! It is comforting to know ADP Workforce Now is 100% reliable. I am always confident the payroll process will run effortlessly and efficiently. I highly recommend it!
Pros
ADP Workforce Now is an excellent software program if you are interested in streamlining your payroll process and making your business run effortlessly, efficiently and eliminate your stress!
ADP Workforce Now has been an industry leader for decades. The ADP Workforce Now software is user friendly; the program is self explanatory; and I process employee personal and W4 information in just a few easy steps.
I also applaud the implementation team for making the initial transition/conversion process painless. The team was knowledgeable and familial with transferring my previous software program data into ADP Workforce Now with ease. The team knew exactly how transfer my historical data perfectly!
Additionally, as a small business owner, I find the legal recommendations invaluable! The legal team is very responsive, knowledgeable, and assists in protecting my business from potential legal consequences.
Cons
I honestly cannot think of any cons working with ADP Workforce Now software program...It's right on point and meets all my expectations. My experience with ADP Workforce Now has been flawless.
Alternatives Considered
QuickBooks PayrollReasons for Choosing ADP Workforce Now
ADP Workforce Now was highly recommended from a colleague. My previous company made a few too many errors. The paychecks had to be reprinted which delayed receiving the paychecks on many paydays.Reasons for Switching to ADP Workforce Now
ADP Workforce Now had/has an excellent reputation in the payroll industry. The sales person was highly knowledgeable and trained in using the product. And, more importantly, my colleagues were satisfied using ADP Workforce Now software program and highly recommended it.- Industry: E-Learning
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
ADP WFN Saves Money Without the White Glove Service
Reviewed on 31/10/2021
Overall despite the high about of struggle it takes to get up and running, ADP WFN is a very solid...
Overall despite the high about of struggle it takes to get up and running, ADP WFN is a very solid platform if your company seeks to integrate many functions all within a single platform, and wishes to take a somewhat "hands-off" approach to tasks. Payroll tax is automatically done by ADP, for instance. This platform may not be the most user-friendly, but it works and it's a very powerful tool once learned. Unless your company wants a true "white glove" experience, you can likely not to better for the price than ADP WFN.
Pros
ADP WFN covers all the bases for HR, tax, payroll, applicant tracking, timekeeping, and more. I would not say that ADP is the absolute best-in-class for any individual module, however, as a holistic package it's extremely powerful. The ADP WFN package is very price-competitive compared to other payroll software. The integrated nature of the platform (one stop shop) and longstanding, proven track record is what I would most recommend about ADP.
Cons
There are 2 large cons for ADP, however, these may be present with other platforms too. First is the initial onboarding and setup. I've onboarded ADP at 3 companies over the past decade, and it can be extremely hit or miss - it's entirely dependent on the ADP team you get. The timeline can also be much longer than one may think to start. Secondly, when problems come up, customer service is where things can tend to go awry. Again, it's completely dependent on the person you get. As a bit of advice, if you feel like a bad response was given, call right back and speak to a different person, you might end up with a great resolution.
ADP Workforce Now FAQs
Below are some frequently asked questions for ADP Workforce Now.Q. What type of pricing plans does ADP Workforce Now offer?
ADP Workforce Now offers the following pricing plans:
- Starting from:
- Free Trial: Not Available
ADP Workforce Now offers multiple pricing packages depending on business size: 1-49 employees: Essential, Enhanced, Complete, HR Pro 50+ employees: Payroll Essentials, HR Plus, Hiring Advantage, Performance Plus Please contact ADP for full pricing information.
Q. Who are the typical users of ADP Workforce Now?
ADP Workforce Now has the following typical customers:
2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does ADP Workforce Now support?
ADP Workforce Now supports the following languages:
English, French, Spanish
Q. Does ADP Workforce Now support mobile devices?
ADP Workforce Now supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does ADP Workforce Now integrate with?
ADP Workforce Now integrates with the following applications:
Microsoft Outlook, Oracle Cloud HCM, QuickBooks Desktop Enterprise, QuickBooks Online Advanced, SAP Concur, Sage Intacct
Q. What level of support does ADP Workforce Now offer?
ADP Workforce Now offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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