ADP Workforce Now

4.4 (6,436)
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Cloud based Human capital management (HCM) suite

About ADP Workforce Now

ADP Workforce Now is a complete, cloud-based human capital management and talent management solution for companies with more than 50 employees. Built from the ground up with a single database, the fully integrated ADP Workforce Now suite features Human Resources, Payroll, Benefits, Talent Management, Time & Labor Management and HR Analytics capabilities. From payroll to proactive compliance to managing employees across borders, ADP Workforce Now frees HR teams from mundane tasks so they can focus on their people and drive business results. Plus, Workforce Now integrates simply and securely with other best-of-breed HR and business applications through convenient APIs and the ADP Marketplace.

ADP Workforce Now includes a native ADP mobile app (available on iOS and Android) for employee and manager self-service.

ADP Workforce Now equips users with the tools not just to track HR information, but to help manage the workforce and make data-driven decisions. Functionality can be added as needed, as businesses grow.


Key benefits of ADP Workforce Now

  • Fewer employee questions – easy self-service tools like our top-rated mobile app provide access to W2s, timecards, paychecks, onboarding, benefits enrollment, and more.

  • Less manual data entry – your updates sync automatically to payroll, benefits and dozens of other systems.

  • Competitive pricing – options designed to meet your specific needs.

  • Unmatched expertise – with over 70 years of experience, ADP has served organizations across nearly every industry.

  • Automated alerts – to help prevent costly errors.

  • Compliance with confidence – over 2,500 specialists actively monitor regulatory changes and focus on helping you meet your compliance needs.

  • Trusted – more than 70,000 businesses rely on ADP Workforce Now to get their payroll, HR, benefits, talent management, time & labor management, and compliance done right.

  • Images

    ADP Workforce Now Software - Talent Profile: HR
    ADP Workforce Now Software - Reports Example: Compliance
    ADP Workforce Now Software - HR: Personal Profile
    ADP Workforce Now Software - HR: Statutory Compliance
    ADP Workforce Now Software - Analytics Example - dashboard
    ADP Workforce Now Software - Benchmarking: sample (compensation explorer)
    ADP Workforce Now Software - ADP Mobile App sample
    ADP Workforce Now Software - Branded Career Center: Recruitment
    ADP Workforce Now Software - Payroll example
    View 10 more
    ADP Workforce Now video
    ADP Workforce Now Software - Talent Profile: HR
    ADP Workforce Now Software - Reports Example: Compliance
    ADP Workforce Now Software - HR: Personal Profile
    ADP Workforce Now Software - HR: Statutory Compliance
    ADP Workforce Now Software - Analytics Example - dashboard
    ADP Workforce Now Software - Benchmarking: sample (compensation explorer)
    ADP Workforce Now Software - ADP Mobile App sample
    ADP Workforce Now Software - Branded Career Center: Recruitment
    ADP Workforce Now Software - Payroll example

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    Reviews

    Overall rating

    4.4 /5
    (6,436)
    Value for Money
    4.2/5
    Features
    4.3/5
    Ease of Use
    4.3/5
    Customer Support
    4.2/5

    Already have ADP Workforce Now?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 6,436
    Jessica
    Jessica
    Overall rating
    • Industry: Consumer Services
    • Company size: 201–500 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Simple features

    Reviewed on 30/8/2020

    overall a good program and super user friendly. I've had people tell me they enjoy this more then...

    overall a good program and super user friendly. I've had people tell me they enjoy this more then the previous program we used.

    Pros

    easy to use features, end user friendly, creates easy recruitment, great outsourcing amazing appearance

    Cons

    customer service is a little lag and needs more features that's all the negative I've got on this one

    sam
    Overall rating
    • Industry: Automotive
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    ADP Timeclock

    Reviewed on 22/4/2024

    Very good system for bigger companies with the need to communicate and schedule with employees,...

    Very good system for bigger companies with the need to communicate and schedule with employees, management & ownership.

    Pros

    The ability to communicate with people company wide and the scheduling of days off and vacation's is simple

    Cons

    Sometimes the app will freeze up and you are not able to access the timeclock.

    Marion
    Overall rating
    • Industry: Construction
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 3.0 /10

    Issues with Reporting and Customer Support

    Reviewed on 20/11/2018

    I would strongly urge any user to make sure they are OK with the reports available. Don't take for...

    I would strongly urge any user to make sure they are OK with the reports available. Don't take for granted that they can develop any report you may need. Also, If you are use to a personal support experience and find that necessary for your company this is not the right move for you.

    Pros

    I like the employee experience through workforce now. I love that my employees can manage their employee files on their own. Adding benefits, changing tax forms, changing contact info. Signing off on policy documents. this is all great and the reason I picked ADP.

    Cons

    My biggest issues are items that didn't even occur to me to check into. Customer reporting is a waste. I have yet to create a report that meets my expectations. Something as common as 401K audit reporting (which should be standard) has fallen below our expectations. And something as simple as a scheduled monthly birth date and anniversary date report has been difficult. After investing several hours of my own time I've just given up. Most recently I've tried to create a summary report from time cards and something as simple as wrapping notes is not possible. I expected more from a company as widely used as ADP. Even our CPA commented on issues with EOY reports from other clients.

    Second issue is support. I was told I would have a dedicated support person to assist me if found I was not getting the needed attention from the support line. I emailed my dedicated support person within a few weeks because I was having a hard time resolving an issue. She promptly wrote me back stating she was no longer in that position, when I asked who was I received no response. I went back to my implementation specialist and she informed me that they no longer have that resource available to their clients. I was speaking to a third party and was told she had heard that about ADP from other clients. It sounded like they do this with all new clients. If that is true it's not cool at all! I've found support to be hit or miss. Making appointments has worked best for us, but not always.

    Abe
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 1,001–5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    ADP keep doing great things

    Reviewed on 7/2/2024

    Pros

    the ease of use and the no worries with compliance

    Cons

    I don't have any cons yet. The product is well thought through

    samuel
    Overall rating
    • Industry: Hospitality
    • Company size: 51–200 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    pros and cons

    Reviewed on 18/4/2024

    has been positive. It's efficient, reliable, and streamlines many HR tasks, making managing...

    has been positive. It's efficient, reliable, and streamlines many HR tasks, making managing employees easier.

    Pros

    What I liked most about ADP Workforce Now is its comprehensive suite of HR tools. It simplifies tasks like payroll, benefits administration, and employee management into one easy-to-use

    Cons

    Not that users friendly but you will get the hang of it as you use it.

    Showing 5 reviews of 6,436 Read all reviews

    ADP Workforce Now FAQs

    Below are some frequently asked questions for ADP Workforce Now.

    ADP Workforce Now offers the following pricing plans:

    • Free Trial: Not Available

    Please contact ADP for pricing information Please contact ADP for full pricing information.

    ADP Workforce Now has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    ADP Workforce Now supports the following languages:

    Brazilian Portuguese, English, European Portuguese, French, Italian, Portuguese, Spanish

    ADP Workforce Now supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    ADP Workforce Now integrates with the following applications:

    Microsoft Outlook, Oracle Cloud HCM, QuickBooks Desktop Enterprise, QuickBooks Online Advanced, SAP Concur, Sage Intacct

    ADP Workforce Now offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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