About Bench

Let Bench take bookkeeping off your hands—so you can focus on what matters most. Each month Bench gives you a clear, accurate financials. You can monitor your business's financial health, download your financial statements, and chat with your bookkeeping team any time.

Devices

Business size

S M L

Markets

United States

Supported Languages

English

Images

Always know where you stand.
Enjoy true peace of mind.
Make smarter business decisions.
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Bench screenshot: Bench screenshot: Always know where you stand. Bench screenshot: Enjoy true peace of mind. Bench screenshot: Make smarter business decisions.

Features

Total features of Bench: 30

  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Bank Reconciliation
  • Bookkeeping Services Integration
  • CPA Firms
  • Cash Management
  • Chat/Messaging
  • Data Connectors
  • Data Import/Export
  • Data Visualisation
  • Expense Tracking
  • Financial Reporting
  • General Ledger
  • Income & Balance Sheet
  • Monitoring
  • Multi-Currency
  • Nonprofits
  • Profit/Loss Statement
  • Project Accounting
  • Real Time Analytics
  • Real Time Data
  • Sales Tax Management
  • Spend Management
  • Summary Reports
  • Tax Management
  • Transaction History
  • Transaction Monitoring
  • Visual Analytics

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NetSuite

4.1
#3 Alternative to Bench
NetSuite is the world's #1 cloud ERP solution trusted by more than 24,000 high-growth customers worldwide to run all of...

Odoo

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Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business...

Reviews

Overall rating

4.8 /5
(233)
Value for Money
4.6/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.8/5

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Showing 5 reviews of 233
Samantha G.
Overall rating
  • Industry: Individual & Family Services
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Huge help for an entrepreneur

Reviewed on 15/12/2020

Pros

Bench was critical in helping me with catch up books for tax time. Being able to upload reports easily from my bank and various credit card processors made things so much easier, and the bookkeepers learned quickly how to categorize the transactions. I'm not sure when I would have caught up on my historical books without Bench.

Going forward from there has been very easy as well. I've been able to link the reports to my card processing software and bank, and get updates as they have questions. So simple!

I find the monthly reports easy to understand and its given me a much clearer picture of my numbers.

Cons

The only challenging initial integration was with Paypal- myself and the Bench team member had a hard time linking everything. We resolved it and I didn't have that issue with other accounts.

I do wish that this software integrated with my invoicing system, so I could easily see where the profits were coming from. However, I use that system's reports to get a good idea of what's bringing in income.

Response from Bench Accounting

Hi Samantha, Thank you so much for taking the time to share this review! We're happy to hear that we were able to help get your bookkeeping up to date. We're excited to keep providing a simple and easy bookkeeping experience moving forwards!

Dez E.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Clean

Reviewed on 27/10/2020

Our overall experience has been that Bench is personable, intuitative, and user-friendly.

Our overall experience has been that Bench is personable, intuitative, and user-friendly.

Pros

What we like most about Bench is their level of customer service. From setup to now, the team has been here with us and is extremely easy to reach out to. Beyond this, the interface is very clean, quick to load.

Cons

There are some accounts that can't be automated, but we understand this. That aside, we would like to see Bench expand and offer more all-in-one service beyond book-keeping and tax returns or make any partners more accessible (virtual CFO, CPAs would be great).

Response from Bench Accounting

Hi Dez! Thank you so much for your kind review. We also appreciate the feedback! Wishing you all the best.

Joshua G.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Bench is Amazing

Reviewed on 14/3/2021

Bench is amazing. As a small business owner I was spending too much time categorizing expenses and...

Bench is amazing. As a small business owner I was spending too much time categorizing expenses and correctly documenting items for the P&L or balance statement. Bench offers such an amazing service and any time I had a question or issue my Bench specialist was right there. I would highly recommend Bench to anyone who needs bookkeeping services (and their tax team is amazing as well). Couple all of that with their service team's (big shout out to [SENSITIVE CONTENT HIDDEN]) genuine care for you and your company and you have kind of a no brainer.

Pros

The platform is intuitive and easy to use. You speak directly with the individual managing your account, which is nice for continuity. Any discrepancies are easily adjusted or annotated. It exports to multiple file types for integration with other platforms. It links with your accounts so you don't have to manually input everything. AND THEIR TEAM ACTUALLY CARES ABOUT YOU, which is a breath of fresh air.

Cons

Sometimes there are functionality issues with linked accounts, but usually it is because of the security protocols of the bank or account.

Response from Bench Accounting

Wow! Thank you so much, Joshua. We are absolutely thrilled to hear about your experience. We're excited to keep providing the support you need so you can continue to grow your business!

Marie M.
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Other for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Bench dropped the ball & gave me a partial refund.

Reviewed on 23/7/2020

I tested Bench out at the end of 2019 and then hired them for my entire 2020 books. In the...

I tested Bench out at the end of 2019 and then hired them for my entire 2020 books. In the beginning, they were on top of things. Then, mid-summer they dropped the ball. My account got passed to another team, and they didn't even touch my books for months. It was a mess. I reached out to customer service and they did give me 2 months of a refund, because the customer service rep (who was very kind & courteous) saw what I saw. In December, I requested for my bookkeeper to fix some miscategorized transactions and later asked, "Hey were those fixed?" She said she fixed them, which was a blatant lie!

On top of all of that, it took them about TWO MONTHS to do my final end of year books that I could pass onto my CPA. I was told they were uploaded, but then they weren't there when I looked for them. I had to request, "Please upload them again." They apologized and did so right away, but by the time I saw them, thank goodness for the COVID extension, because I literally didn't have my deliverables from Bench until April 2020. My filings would have been late.

Pros

Bench is easy to use and navigate. In the beginning, they were fantastic at answering questions I had to help understand how my bookkeeping was being handled. That's about the only good thing I have to say.

Cons

I spent more time dealing with Bench all year long than when I was doing my own bookkeeping on a simple spreadsheet. I expected a learning curve in the beginning. They promised it would get easier "as we learn about your business and transactions," but I found month after month that the same transactions got flagged needing my input. Then, when I did thorough checks on my books, I found several transactions not in the right category. The other thing I didn't like was that my bank constantly needed to be reconnected. I truly felt like I spent more time handling Bench than I would've spend just doing my own bookkeeping.

Nick L.
Overall rating
  • Industry: Design
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Only Do What Only You Can Do

Reviewed on 6/2/2021

Pleasant interactions with all personnel I’ve spoken with over the phone or via email. Onboarding...

Pleasant interactions with all personnel I’ve spoken with over the phone or via email. Onboarding was easy and comprehensive. The financials dashboard -+ the app is well designed and easy to access.

Pros

Offloading expense tracking was a massive weight off of my shoulders. I now have more time to lead my small team and know that my accounting is in good hands - if there is ever a question or discrepancy they reach out immediately.

Cons

Honestly the price. I wish it were significantly cheaper. Much of the expense tracking is already done through freshbooks, other financial input apps have APIs for the Bench team to use as well - so I don’t think the limited personal interactions (which is not a detriment-the less I can talk to accountants the better) warrants the steep price tag.

Response from Bench Accounting

Thank you so much for sharing, Nick! We're thrilled to hear that we have been able to help take a massive weight off of your shoulders!

Showing 5 reviews of 233 Read all reviews

Bench FAQs

Below are some frequently asked questions for Bench.

Bench offers the following pricing plans:

  • Starting from: US$159.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Every plan comes with unlimited support from a dedicated bookkeeping team and intuitive software to track your financials.

We do not have any information about Bench features

Bench has the following typical customers:

Self Employed, 2-10, 11-50, 51-200

Bench supports the following languages:

English

Bench supports the following devices:

iPhone (Mobile), iPad (Mobile)

Bench integrates with the following applications:

Shoeboxed, Shopify, Square Point of Sale, Stripe

Bench offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, Chat

Related categories

See all software categories found for Bench.