Time Tracker

TimeTracker was one of the few products on the market that actually fit our needs as a software consulting firm. Most importantly, it allowed tracking time entries against a two-tiered hierarchy of clients and projects and allowed free-text descriptions of time entries. We had been using spreadsheets previously and this was a substantial upgrade for us.

Other nice features:
* Ability to mark entries as billable and not billable
* Ability for at least some users to be able to view and edit other users timesheets
* Ability to mark projects as done, thus preventing people from billing more to them

Ultimately, we decided to move away from TimeTracker after using it for a year because of three big faults:

1. Incomplete API coverage. The TimeTracker API only exposed some of the data available in the system, and didn't allow for all types of modification. For example, you cannot retrieve a client's billing details via API nor can you edit a time entry. This is severely limiting in the addons that can be built to work with the product.

2. Inability to track/lock billed time entries. While this functionality is technically available as part of the invoicing features, the only way to use it is by generating an invoice. TimeTracker's invoice functionality did not meet our needs and the inability to track which time entries were and were not billed was a massive administrative headache for us.

3. Slow and occasionally buggy interface. A number of pages on the website load slowly. It can take a lot of clicks to do time entry or edit time entries. And there are obnoxious bugs in primary workflows. For example, when changing the project of a time entry, the activity filed gets cleared as well and a popup box must be cleared before you can proceed. As another example, when removing time entries from particular days, deleting the number of hours is not sufficient to clear the time entry.

Pros:Time tracking: Time Tracker allows users to track time spent on projects, tasks, and clients, which can be useful for billing clients accurately and for analyzing productivity.Easy invoicing: Time Tracker provides invoicing features that allow users to create and send invoices to clients, making it easier to get paid for work completed.Customizable reports: Time Tracker provides customizable reports that allow users to analyze their time data and invoicing data, providing insights into productivity, profitability, and other metrics.Mobile app: Time Tracker has a mobile app that allows users to track time and expenses on the go, making it convenient for remote or mobile workers.Integrations: Time Tracker integrates with other tools such as QuickBooks, Xero, and Dropbox, making it easier to manage invoicing and accounting.

Cons:Learning curve: Time Tracker can have a bit of a learning curve, especially for users who are not familiar with time tracking and invoicing software.Limited invoicing features: While Time Tracker provides basic invoicing features, it may not have as many customization options or advanced invoicing features as other invoicing tools.Limited project management features: Time Tracker is primarily focused on time tracking and invoicing and may not have as many project management features as other project management tools.Limited customer support: Some users have reported that customer support can be slow or unresponsive.Price: While Time Tracker offers a free trial, it can be expensive for small businesses or individuals, especially if they require additional features such as invoicing and project management.