About Indeni

Indeni uses SSH and APIs to access complex data within network devices and analyze it using knowledge crowd-sourced from the world. The knowledge is collected from online vendor knowledge bases, forums, user requests/recommendations and more. That knowledge is converted into signatures that are used by the software to identify misconfigurations before they happen.

Think of your most recent outage, the root-cause analysis that followed and the recommendations. Wouldn't you want a system to implement those recommendations for you so that you're never caught off guard again? That's essentially what Indeni does for you.

Key benefits of Indeni

  • True insight into configuration issues that can result in downtime in the future, together with clear, actionable instructions on how to fix them.
  • Preemptive maintenance of network devices.
  • Taking a proactive approach to network operations.
  • Complete visibility into assets - their models, add-on cards, software in use, etc.
  • Stay on top of support cycles, licensing and contracts - know when you need to take action long before you actually do.

  • Devices

    Business size

    S M L

    Markets

    United Kingdom, United States

    Supported Languages

    English

    Images

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    Indeni video
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    Features

    Total features of Indeni: 16

    • API
    • Activity Dashboard
    • Alerts / Escalation
    • Alerts/Notifications
    • Compliance Management
    • Dashboard
    • Inventory Management
    • Issue Auditing
    • Issue Tracking
    • Knowledge Management
    • License Management
    • Patch Management
    • Reporting/Analytics
    • Service Level Agreement (SLA) Management
    • Uptime Reporting
    • Web Traffic Reporting

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    Reviews

    Overall rating

    4.5 /5
    (12)
    Value for Money
    4.3/5
    Features
    4.4/5
    Ease of Use
    4.6/5
    Customer Support
    4.8/5

    Already have Indeni?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 12
    Arun david J.
    Overall rating
    • Company size: 51-200 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    It is a nice product. We could get the whole device info on a click. Management of devices is...

    Reviewed on 22/3/2018

    Pros

    Alert generation mechanism and the way to manage by setting our own rules for device management. Setting up the environment and the functionalities are user friendly.

    Cons

    The time to do the interrogation of devices. But I guess the mechanism behind it and the process it is doing at the background to hit the device, process the info and to bring it up on a click is so good and quicker than the time it should take on other systems.

    Jayathi R.
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 1,001-5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Identify and solve problems with monitoring capabilities.

    Reviewed on 14/9/2018

    Great device problem solving application.

    Great device problem solving application.

    Pros

    'Indeni' comes with great customer support and simple user-interface. very easy to setup because it doesn't require higher system requirements. It consist valuable features such as Dashboards, Ticketing systems, Performance benchmarks, Email & Phone notification facilities, Analysis Reports, Device summary reports.
    Currently i'm working with windows platform. But it works with Mac also. Price packaging are Quote based and affordable and compatible for any business type(large or medium).
    Also training materials are very good and they provide live support for users if they need any help.

    Cons

    I didn't catch any issues so far. Actually it helps to fix problems very fast. Love it.!

    Verified Reviewer
    Overall rating
    • Industry: Construction
    • Company size: 201-500 Employees
    • Used Other for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    Easy to use

    Reviewed on 29/6/2018

    Pros

    The app is easy to use and pretty intuitive. Custom support is good too, so that's another plus for the app.

    Cons

    I do not like the pricing. Perpetual licensing would be more appealing to us. Other than that no complaints.

    Peter L.
    Overall rating
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    A fantastic tool for reducing workload and increasing uptime

    Reviewed on 22/3/2018

    Pros

    Simple Graphical interface
    Customisable alerts
    Great support staff
    Easy to set up and use
    Customisation potential
    Great graphing utility of stored data - useful for analysis

    Cons

    False positives alerts need further work
    Device backups removed from product - will be re-introduced at some point

    Verified Reviewer
    Overall rating
    • Company size: 1,001-5,000 Employees
    • Used Weekly for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support

    This product will save yourself from unexpected outages for sure!

    Reviewed on 28/3/2018

    Pros

    This product is quite amazing in the information it can discover and alert on. It finds issues typical SNMP based solutions don't find. The best part is it doesn't over alert like some products. If you feel like it does, you can very easily eliminate that alert based on your preferences.

    Cons

    I would say what I least like about it is that it doesn't support LDAP based accounts and can be a little lacking in the breadth of products supported. To their credit it is a specialty product not a bunch of standard MIBS.

    Showing 5 reviews of 12 Read all reviews

    Indeni FAQs

    Below are some frequently asked questions for Indeni.

    Indeni offers the following pricing plans:

    • Pricing model: Free, Subscription
    • Free Trial: Available

    Indeni offer an annual or multi-year subscription based pricing model. The annual cost is based on the number devices covered (both physical and virtual assets are counted as devices). Contact Indeni directly for pricing information.

    We do not have any information about Indeni features

    Indeni has the following typical customers:

    201-500, 501-1,000, 1,001+

    Indeni supports the following languages:

    English

    Indeni supports the following devices:

    We do not have any information about what integrations Indeni has

    Indeni offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for Indeni.