--- description: Learn how Smile.io can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smile.io Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Smile.io](/software/100967/smile-io) # Smile.io Canonical: https://www.getapp.ie/software/100967/smile-io Page: 1 / 4\ Next: [Next page](https://www.getapp.ie/software/100967/smile-io?page=2) > The leading loyalty platform for ambitious Shopify brands. Join thousands of Shopify Plus businesses accelerating growth through modern loyalty programs. Optimized for Shopify at scale. > > Verdict: Rated **4.9/5** by 67 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Smile.io Create a powerful loyalty program in minutes — points, VIP, referrals \& more Customize every detail to match your brand's look and feel Embed loyalty on product pages, at checkout, with a modern loyalty page Loyalty Hub: Offer the ultimate home for rewards inside customer accounts Deeply integrated with Klaviyo, Judge.me, Gorgias and 30+ other tools you love ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 67 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Smile.io - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$199.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Free to install: Up to 200 monthly orders Essential ($15): Up to 500 monthly orders Standard ($79): Up to 1,000 monthly orders Growth ($199): Includes 2,500 monthly orders, then $20 per additional 100 orders Plus ($999): Includes 7,500 monthly orders, then $5 per additional 100 orders - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Norwegian, Polish, Romanian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 175 more ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Communication Management - Customer Activity Tracking - Customer Profiles - Customisable Branding - Customisable Templates - Customizable Fields - Dashboard - Discount Management - Email Marketing - For Customer Referrals - Gamification - Incentive Management - Loyalty Program - Membership Management - Multi-Channel Marketing - Performance Metrics ## Integrations (21 total) - Campaign Monitor by Marigold - Dotdigital - Glew - Gorgias - Hive.co - HubSpot CRM - Judge.me - Klaviyo - Loox - Mailchimp - Okendo - Omnisend - Privy - REVIEWS.io - Re:amaze ... and 6 more integrations ## Support Options - Email/Help Desk - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.getapp.ie/directory/204/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.getapp.ie/directory/204/customer-loyalty/software) - [Customer Experience Software](https://www.getapp.ie/directory/601/customer-experience/software) - [Referral Software](https://www.getapp.ie/directory/742/referral-marketing/software) ## Alternatives 1. [Guusto](https://www.getapp.ie/software/127547/guusto) — 4.9/5 (3742 reviews) 2. [Kangaroo](https://www.getapp.ie/software/109869/kangaroo) — 4.9/5 (254 reviews) 3. [RepeatMD](https://www.getapp.ie/software/2074767/repeatmd) — 4.4/5 (190 reviews) 4. [Tremendous](https://www.getapp.ie/software/2047288/tremendous-rewards) — 4.8/5 (501 reviews) 5. [Referrizer](https://www.getapp.ie/software/2049711/referral-marketing-automation) — 4.8/5 (197 reviews) ## Reviews ### "Great loyalty program app" — 4.0/5 > **Molly** | *22 June 2023* | Consumer Goods | Recommendation rating: 8.0/10 > > **Pros**: Smile.io was very easy to set up and use\! A lot of basic customizations at lower tiers making it more on-brand with our site. Customer support at Smile has been super friendly and helpful throughout the process of setting up and maintaining our loyalty and referral program. Reasonable price given the capabilities and features of the platform as well. > > **Cons**: Not necessarily the easiest for customers to use and wish they had a separate page - not just a widget - for the program. Wish there were more notification options as well to remind customers of points, etc ----- ### "Providing stellar Loyalty and Rewards to customers - one at a time\!" — 5.0/5 > **Dana** | *25 January 2026* | Events Services | Recommendation rating: 10.0/10 > > **Pros**: It’s easy to use and does exactly what I need. I love how it connects with Shopify and makes rewarding repeat customers simple. It’s helped keep people coming back to my shop without me having to do a ton of extra work. > > **Cons**: I just wish there were more design options without paying for the higher plan, but overall it’s been great for my business. > > It helps me build customer loyalty and bring people back to my store. I can easily reward repeat customers and referrals, which has helped increase engagement and sales without needing to constantly run discounts. And, my customers LOVE it\! It's a win/win\! ----- ### "Great option for bigger businesses" — 5.0/5 > **Verified Reviewer** | *19 February 2020* | Food & Beverages | Recommendation rating: 5.0/10 > > **Pros**: Smile offers some excellent features for VIP programs such as discounts, free gift with purchase, and contest entries you can offer customers. Another thing I like are the milestones they allow you to set so you can create tiers in your VIP program. > > **Cons**: Unfortunately, this service is not practical for smaller or starter businesses because they charge $50 per month and up. This is just too expensive for smaller businesses so a free application is a better option if you can't afford it, but the free ones won't provide you with as many features. > > Smile provided a great service and was really easy to customize and highly engaging for customers. I just wish they offered the service at a lower price point. ----- ### "Easy app to add value, engagement" — 5.0/5 > **Leila** | *3 March 2026* | Arts & Crafts | Recommendation rating: 9.0/10 > > **Pros**: It was very easy to set up and integrated well with my website. Customers were earning and redeeming rewards right away. The admin is easy to navigate and understand. > > **Cons**: There are several ways for customers to earn rewards, but I would like to add custom options specific to my website. Perhaps that is possible, but not on my plan. > > My experience with the Smile.io app has been smooth and seamless. It seems well-designed and intuitive. It's a great way to add value for customers and increase engagement with my business. ----- ### "Great app for Shopify store Owners" — 5.0/5 > **Francesco** | *17 December 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: I appreciated the clear onboarding, sensible defaults, and how easy it was to customize branding and rules. The range of rewards and earning options is genuinely strong (points for purchases, referrals, birthdays, social actions, and more), which makes it simple to keep customers engaged in different ways. A standout benefit for me is the Shopify POS integration: in-store customers can earn and redeem points at the counter with no awkward workarounds, so the online and offline experiences stay perfectly in sync. On top of that, customer support has been fast and helpful — quick replies, clear answers, and practical suggestions when I needed them. > > **Cons**: Pricing can feel a bit high for a small business. The value is there, but when you’re watching margins closely, the monthly cost is something you notice. I would love to see a slightly more accessible tier for smaller stores. > > Overall, my experience has been very positive. I use Smile.io every day to manage rewards, motivate repeat purchases, and recognize loyal customers, and it just works. The app is stable, the interface is intuitive, and the feature set covers everything I need to run a credible loyalty program across both my website and my physical shop. Even with the price consideration, the gains in customer retention, the time saved on setup and maintenance, and the responsive support make Smile.io worth it for my business. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ie/software/100967/smile-io?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/100967/smile-io) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data