--- description: Learn how Smile.io can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Smile.io Price, Reviews & Ratings | GetApp Ireland 2026 --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/204/customer-loyalty/software) > [Smile.io](/software/100967/smile-io) # Smile.io Canonical: https://www.getapp.ie/software/100967/smile-io Page: 1 / 4\ Next: [Next page](https://www.getapp.ie/software/100967/smile-io?page=2) > The leading loyalty platform for ambitious Shopify brands. Join thousands of Shopify Plus businesses accelerating growth through modern loyalty programs. Optimized for Shopify at scale. > > Verdict: Rated **4.9/5** by 67 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Smile.io Create a powerful loyalty program in minutes — points, VIP, referrals \& more Customize every detail to match your brand's look and feel Embed loyalty on product pages, at checkout, with a modern loyalty page Loyalty Hub: Offer the ultimate home for rewards inside customer accounts Deeply integrated with Klaviyo, Judge.me, Gorgias and 30+ other tools you love ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 67 Reviews | | Ease of Use | 4.9/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Smile.io - **Founded**: 2012 ## Commercial Context - **Starting Price**: US$199.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Free to install: Up to 200 monthly orders Essential ($15): Up to 500 monthly orders Standard ($79): Up to 1,000 monthly orders Growth ($199): Includes 2,500 monthly orders, then $20 per additional 100 orders Plus ($999): Includes 7,500 monthly orders, then $5 per additional 100 orders - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Brazilian Portuguese, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Norwegian, Polish, Romanian, Spanish, Swedish, Traditional Chinese, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 175 more ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Communication Management - Customer Activity Tracking - Customer Profiles - Customisable Branding - Customisable Templates - Customizable Fields - Dashboard - Discount Management - Email Marketing - For Customer Referrals - Gamification - Incentive Management - Loyalty Program - Membership Management - Multi-Channel Marketing - Performance Metrics ## Integrations (21 total) - Campaign Monitor by Marigold - Dotdigital - Glew - Gorgias - Hive.co - HubSpot CRM - Judge.me - Klaviyo - Loox - Mailchimp - Okendo - Omnisend - Privy - REVIEWS.io - Re:amaze ... and 6 more integrations ## Support Options - Email/Help Desk - Knowledge Base - 24/7 (Live rep) - Chat ## Category - [Customer Loyalty Software](https://www.getapp.ie/directory/204/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.getapp.ie/directory/204/customer-loyalty/software) - [Customer Experience Software](https://www.getapp.ie/directory/601/customer-experience/software) - [Referral Software](https://www.getapp.ie/directory/742/referral-marketing/software) ## Alternatives 1. [Guusto](https://www.getapp.ie/software/127547/guusto) — 4.9/5 (3809 reviews) 2. [Kangaroo](https://www.getapp.ie/software/109869/kangaroo) — 4.9/5 (256 reviews) 3. [RepeatMD](https://www.getapp.ie/software/2074767/repeatmd) — 4.4/5 (191 reviews) 4. [Tremendous](https://www.getapp.ie/software/2047288/tremendous-rewards) — 4.8/5 (528 reviews) 5. [Referrizer](https://www.getapp.ie/software/2049711/referral-marketing-automation) — 4.8/5 (197 reviews) ## Reviews ### "A must-have for building customer loyalty." — 5.0/5 > **Jon** | *17 December 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The Shopify integration is seamless. We literally set it up and launched it same day. It has and continues to be a pillar among our tech stack. > > **Cons**: I used to say the reporting and analytics but now they have an all new Analytics and Insights section with everything I need. > > Excellent tool for scaling. It provides a professional-looking rewards program that makes us look like a much larger brand than we are. ----- ### "Makes Rewards Easy" — 4.0/5 > **Jenna** | *2 March 2026* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: Everything feels so easy to make updates, which I am so grateful for\! It's user-friendly so our team can go in and make changes as needed. > > **Cons**: I've found that Smile will make changes to their program often without warning. We've experienced issues when updates were made to our POS system, and it took us off guard. > > Overall, they've been great\! I'm grateful for the customer service team as well because they have been quick to respond. ----- ### "Great option for bigger businesses" — 5.0/5 > **Verified Reviewer** | *19 February 2020* | Food & Beverages | Recommendation rating: 5.0/10 > > **Pros**: Smile offers some excellent features for VIP programs such as discounts, free gift with purchase, and contest entries you can offer customers. Another thing I like are the milestones they allow you to set so you can create tiers in your VIP program. > > **Cons**: Unfortunately, this service is not practical for smaller or starter businesses because they charge $50 per month and up. This is just too expensive for smaller businesses so a free application is a better option if you can't afford it, but the free ones won't provide you with as many features. > > Smile provided a great service and was really easy to customize and highly engaging for customers. I just wish they offered the service at a lower price point. ----- ### "A Simple, Effective Loyalty Tool for Shopify Stores" — 5.0/5 > **Dave** | *17 December 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: It’s easy to set up and integrates cleanly with Shopify, so you can launch a loyalty programme quickly without custom development. The system is simple for customers to understand and actually encourages repeat purchases. > > **Cons**: Some useful features and deeper customisation are locked behind higher-priced plans. The customer-facing widget is functional but limited in terms of design control. > > Overall, it’s been a reliable and effective loyalty platform that does what it promises without unnecessary complexity. It’s easy to manage, works well with Shopify, and delivers clear value for customer retention. ----- ### "Simple, Effective Loyalty Rewards" — 5.0/5 > **Beverley** | *6 January 2026* | Retail | Recommendation rating: 8.0/10 > > **Pros**: It plugs straight into Shopify, works out of the box, and lets us reward customers for the actions that actually matter—sign-ups, orders, repeat purchases—without needing custom development or constant tweaking. The dashboard is clear, the logic makes sense, and once it’s live, it just runs in the background doing its job. From a business point of view, it’s practical. It helps encourage repeat purchases and customer engagement without adding friction at checkout or complicating the customer experience. > > **Cons**: The main downside is that some of the more advanced features are behind higher-tier plans, which can feel limiting if you want full flexibility without paying extra. The free or lower-tier plan still gives a lot of value, so it’s more about deciding what features are worth paying for rather than a dealbreaker. > > Overall, our experience with Smile.io has been very positive. It’s reliable, straightforward, and integrates seamlessly with Shopify, so once it’s set up, it mostly runs itself. It’s helped us encourage repeat purchases and engage customers in a way that feels natural rather than pushy. From a merchant perspective, it saves time compared to building a rewards system from scratch, and the support is responsive if you ever need help. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.ie/software/100967/smile-io?page=2) ## Links - [View on GetApp](https://www.getapp.ie/software/100967/smile-io) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data