About Copper

Copper is the easy-to-use CRM that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships. Copper serves more than 30,000 businesses in over 110 countries.


Key benefits of Copper

• Get everything done from your inbox. Stop switching tabs all the time thanks to Copper's Google Workspace integration (Gmail, Google Calendar, Docs, etc.).

• Track your deals. Know everything about every deal at all times—emails, phone calls, tasks get automatically recorded in each contact's profile.

• Focus your time. Never forget to do something again with Copper's convenient follow-up reminders.

• Send more emails in less time. Use email templates & bulk email and you won't have to write emails from scratch again.

• Multi-task while staying organized. Multiple pipelines to let you manage different product lines/services that have unique sales stages.

• Predict your revenue. Keep an eye on how you're doing and know if you'll make enough money with the reporting options.

• Set it up in minutes. You don't need to hire an IT consultant to get started with Copper.

• Work from anywhere. There's both an Android and iOS mobile app.

• Get more out of your tools. Copper integrates with thousands of other popular apps & platforms.


Images

Copper Software - Copper is the only CRM recommended by Google
Copper Software - Seamless integration with your Gmail inbox means no time spent on data entry
Copper Software - Easy drag-and-drop functionality helps you visualize and manage your opportunities
Copper Software - Copper Chrome extension means you never have to leave your inbox to CRM
Copper Software - Integration with your Google Calendar delivers important context before every meeting
View 6 more
Copper video
Copper Software - Copper is the only CRM recommended by Google
Copper Software - Seamless integration with your Gmail inbox means no time spent on data entry
Copper Software - Easy drag-and-drop functionality helps you visualize and manage your opportunities
Copper Software - Copper Chrome extension means you never have to leave your inbox to CRM
Copper Software - Integration with your Google Calendar delivers important context before every meeting

Not sure about Copper? Compare with a popular alternative

Copper

4.4 (582)
VS.

Starting Price

US$23.00
month
US$99.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

98
32

Integrations

45
3

Ease of Use

4.5 (582)
3.9 (80)

Value for Money

4.1 (582)
4.2 (80)

Customer Service

4.3 (582)
3.9 (80)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Redtail CRM

4.1
#1 Alternative to Copper
Redtail CRM is a cloud-based customer relationship management (CRM) solution designed for financial professionals,...

Buildertrend

4.5
#2 Alternative to Copper
Our mission is to bring order and efficiency to the construction process for all by empowering contractors with a...

Salesforce Starter

4.4
#3 Alternative to Copper
With Salesforce Starter, find more leads to fuel growth.

TOP PRODUCER

3.8
#4 Alternative to Copper
Real estate specific CRM software that contains lead generation, follow-up prompts, AI-powered farming, drip campaigns...

Reviews

Overall rating

4.4 /5
(582)
Value for Money
4.1/5
Features
4.1/5
Ease of Use
4.5/5
Customer Support
4.3/5

Already have Copper?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 582
Alirio Rubén
Alirio Rubén
Overall rating
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I work with hundreds of clients in LATAM. Prosperwork is a great support to manage my company.

Reviewed on 14/7/2018

I work in a service company that offers hardware and software solutions with hundreds of clients in...

I work in a service company that offers hardware and software solutions with hundreds of clients in LATAM. Prosperwork is a fundamental support for the management of our company, it allows us to follow up on the objectives set, measure deviations, marketing actions and contact with our customers.

Pros

Prosperwork is a CRM, which works in the cloud, which allows improving the sales management of any company. Among the most brilliant features is the complete merger with the Google Suite, but that articulation does not stop there, it also has the option of integrating with other web tools such as MailChimp, on cloud solution for handling email marketing campaigns, which makes an essential support tool for the work of our marketing department.

It also offers synchronization with Dropbox, which makes it easy to transfer information through the tool.

Due to being a solution on cloud, you can follow up, in real time, the work of the sales department. Contributing to the making of early decisions, avoiding the deviation from the goal proposed by our board.

Cons

We are very satisfied with the solution presented by this software, to the point of not having found ourselves before anything we want to do and can not do it in the tool.

Although it is intuitive, it can be a bit confusing to use in the first few changes. Then, everything flows with a lot of precision and speed. The main reason for this situation is the large number of options and configurations that can be made in Prosperwork.

Verified Reviewer
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Cool Copper

Reviewed on 20/10/2019

I set up all of my meetings and have all of my business and many of my personal contacts set up in...

I set up all of my meetings and have all of my business and many of my personal contacts set up in Copper.

Pros

Copper tracks activity well and ability to make it a custom application for my use is helpful. I also like that it integrates with Gmail our company's email platform.

Cons

A bit expensive. No ability to attach files to emails sent within the system. Files can be attached if using Gmail.

Alternatives Considered

Zoho CRM

Reasons for Switching to Copper

Its ability to integrate with Google products.

Response from Copper

Greatly appreciate the review! As for the con you've listed, we do have a feature on the horizon that will address that concern and positively impact Copper users in a big way.

bob
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Extremely Limited

Reviewed on 22/11/2016

Tried PW for my insurance biz. It was a total waste of time. It took 20+ hours to set up for my...

Tried PW for my insurance biz. It was a total waste of time. It took 20+ hours to set up for my business and did very little to help organize contacts/meetings/notes as I required. Also needed to be able to filter/search for data.

Overall, it lacked customization.

Wanted to add custom fields like birthdates. This proved impossible, as the date field required input via pop up calendar, so you'd have to click through every month to get back to January 1 1965. I talked to their support people for a total of 3 hours and the conclusion of it all was "the software can't do that and we're not going to implement that unless a ton of people ask for it." That should have been a red flag because it just got worse.

Importing data is super annoying. If you have a google sheet you want to import, you have to download it as a CSV then re-upload it, and hope the fields match up. It also adds a bunch of tags to crap that makes a huge data mess you end up wasting hours to fix.

The dashboard is a total waste of space. There is no useful information. The People section is basically a glorified Excel spread sheet. When you export your data it grabs the fields, but leaves all of the activity notes behind, so you cannot back those

Custom filters are another massive failure. If you want to filter by X but exclude everyone who already has Y, it's impossible. I think an undergrad designed this system because it lacks advanced features severely.

If you want to set up a daily to-do queue, forget it. You might as well use paper checklist or a spreadsheet.

Another major problem is that it will pull info out of your google contacts and if you check the box for Sync with Contacts, it will completely destroy your hardwork in contacts. It deletes data out of fields, such as addresses and phone numbers. You have to pay for another software called Pieworks to fix that, but it's also terrible. A simple basic feature that should be included is not, and you have to pay yet another monthly sub for something really stupid that should be there.

It has an app for android, and it was convenient when out of the office. You can pull up the contact and if you just had a meeting with them, dictate the notes into logging a meeting. If you need to call them, just tap their phone number, and at the end of the call PW is already logging your call, just enter the notes about topics of discussion. However, the app needs improvement in terms of the dashboard, such as calendar and to do list like a call queue or other service tasks.

You have to submit tickets for every little thing. It's extremely annoying and waste of your time.

I decided to cancel this, pulled all of my data out of PW and set it up in a spreadsheet. PW is barely more than a spreadsheet with a pretty interface. It's not worth the money. You might as well use something free -- or spend the money and get a real CRM with all the features you really need.
They will not let you cancel. There is no place to remove your billing information or cancel your plan. You have to submit a ticket and hope they answer it, but more likely, they'll ignore it because they are a greedy company that ignores the requests users make on their website for changes.

They claim they are the CRM google uses, but that's not true. This is a very immature piece of software that cannot handle a serious business with specialized needs. They may have partnered with

Pros

Interface is OK but needs improvement. The app was convenient, but needs a better dashboard.

Cons

High cost, lack of customization and features. Have to submit tickets for any help. Lack of training videos.

Kamatara
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Daily Use = Time Saved

Reviewed on 20/2/2020

Time management, task management, contact information, opportunity pipelines, email logs, project...

Time management, task management, contact information, opportunity pipelines, email logs, project logs, contracts and calling management.

Pros

I love being able to read my teammates emails to our clients so when I speak to that client, I can see what was said or offered or attached. Then we are a united front in communication with no extra time spent.

Cons

I haven't experienced anything yet that I don't like.

Response from Copper

Love that you're saving a ton of time with Copper, Kamatara!

Alexis
Overall rating
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

A simple but efficient CRM

Reviewed on 2/2/2022

The customer experience is great, you can see that it is a priority for that vendor. They do...

The customer experience is great, you can see that it is a priority for that vendor. They do follow-up regularly, but it is not annoying, they have real questions and real answers, and the support is top notch.

Pros

I was sold by the "built for Google" tagline, and it delivers. Copper is deeply integrated with Google Workspace and it makes several workflows so efficient, especially the integrations with email, calendar and drive.

Cons

There are no important downsides, really. The CRM is just effective. Some other products integrates nice bells and whistles, you won't find many in Copper... but do you need them?

Showing 5 reviews of 582 Read all reviews

Copper FAQs

Below are some frequently asked questions for Copper.

Copper offers the following pricing plans:

  • Starting from: US$23.00/month
  • Pricing model: Subscription
  • Free Trial: Available

14-day free trial, no credit card required. Basic: $23 per user per month (billed annually) or $29/user/month billed monthly. Professional: $59 per user per month (billed annually) or $69/user/month billed monthly. Business: $99 per user per month (billed annually) or $134/user/month billed monthly.

Copper has the following typical customers:

2–10, 11–50, 51–200, 201–500

Copper supports the following languages:

English

Copper supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Copper integrates with the following applications:

AWeber, Adobe Commerce, Asana, Constant Contact, DocuSign, Dropbox Business, Gmail, Google Calendar, Google Contacts, Google Docs, Google Drive, Google Forms, Google Voice, Google Workspace, Grow, HubSpot Marketing Hub, Intercom, JustCall, Keap, Mailchimp, MailerLite, Meta for Business, Operations Hub, Outfunnel, Outreach, PandaDoc, PersistIQ, Proposify, Quickbooks Online, Reply, SendPulse, Slack, Smartsheet, Surfe, TimeHero, Tray.io, Trello, Twitter/X, Typeform, VOGSY, WebMerge, Wufoo, Xero, Zapier, Zendesk Suite

Copper offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Copper.