Copper
About Copper
Copper is the easy-to-use CRM that’s designed for and recommended by Google. Get set up in minutes thanks to its seamless integration with Google Workspace (formerly G Suite) and beautiful user experience. Automate repetitive tasks, stay on top of projects and deadlines, and build more valuable, long-lasting relationships. Copper serves more than 30,000 businesses in over 110 countries.
Key benefits of Copper
• Get everything done from your inbox. Stop switching tabs all the time thanks to Copper's Google Workspace integration (Gmail, Google Calendar, Docs, etc.).
• Track your deals. Know everything about every deal at all times—emails, phone calls, tasks get automatically recorded in each contact's profile.
• Focus your time. Never forget to do something again with Copper's convenient follow-up reminders.
• Send more emails in less time. Use email templates & bulk email and you won't have to write emails from scratch again.
• Multi-task while staying organized. Multiple pipelines to let you manage different product lines/services that have unique sales stages.
• Predict your revenue. Keep an eye on how you're doing and know if you'll make enough money with the reporting options.
• Set it up in minutes. You don't need to hire an IT consultant to get started with Copper.
• Work from anywhere. There's both an Android and iOS mobile app.
• Get more out of your tools. Copper integrates with thousands of other popular apps & platforms.
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Reviews
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- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fabulous CRM product for Gmail users
Reviewed on 24/9/2020
Easy to trial product. Sales support team was very helpful. Not too pushy.
Software has exceed my...
Easy to trial product. Sales support team was very helpful. Not too pushy.
Software has exceed my expectations.
Pros
Easy to set up and use, great UI. The tight integration with Gmail is really the killer feature for us.
Cons
If you accidentally delete records they cannot be recovered. Not good if you accidentally delete all your contacts and have not done a manual back up ..
- Industry: Building Materials
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
I really like Copper
Reviewed on 12/8/2021
For us it all hinges on Opportunity tracking - which we modified into a "start-to-finish/inquiry-to-...
For us it all hinges on Opportunity tracking - which we modified into a "start-to-finish/inquiry-to-money-collected" tracker. We don't use the project management or task management.
Pros
The Google integration and drag and drop pipelines/stages are what sold me. It didn't take long to learn and start modifying it for our activity/information needs. The mobile version is more than adequate and the whole UI is well done.
Like all good software, I'm sure there are features and shortcuts we don't use enough, but basically, it is more than suited for what we use it for; Customer information and job process tracking.
Cons
These cost more money - via upgrade; Mailchimp integration, adding many custom fields, and better than limited reporting. We run the Basic version.
Reasons for Switching to Copper
It was the best UI, Google integrated, flexible one of what we looked at.- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Middle Child of the CRM World
Reviewed on 2/9/2023
Nothing to get excited about, if it wasn't for the client who insisted on using it, I wouldn't even...
Nothing to get excited about, if it wasn't for the client who insisted on using it, I wouldn't even have thought of it
Pros
It's inexpensive and the Google integration
Cons
Everything feels extremely limited with no flexibility or even room for movement
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The ONLY Fully-Integrated CRM Solution for Google Workspace
Reviewed on 2/2/2022
Our small business has been a Copper client for the last 2-3 years and we have been incredibly...
Our small business has been a Copper client for the last 2-3 years and we have been incredibly happy with the Copper CRM product and the team that supports it. As our business grows, so do our CRM needs.
Copper has been able to fulfill each of these needs as they arise, often from regular updates on their product roadmap. It's almost like Copper has been "inside our head" and developed exactly what we needed prior to us asking.
@TeamCopper - Great job listening to your clients in the community and actually developing your product to suit our needs. This is what encouraged us to sign a 5-year agreement with you!
Pros
Full functionality within Google Workspace plug-in (Gmail, Calendar). Ability to pull a list view of Opportunities, Leads, etc and update individual records without leaving the screen (HUGE time-saver).
Cons
Import function needs work in the area of duplicate management and add/ overwrite tags. Third-party integration with Zapier makes this seamless but can add unnecessary expenses.
Reasons for Choosing Copper
Eat your heart out, Salesforce. Copper just packed your lunch! If you are looking for a robust CRM/ lead management/ marketing suite that has all the lipstick but WITHOUT the Dev cost of Salesforce et al, then you need to try Copper. We did. And we couldn't be happier. Just try it. You won't regret it.Switched From
Salesforce Sales CloudReasons for Switching to Copper
Copper was the robust, affordable solution to our growing CRM needs. Without the Dev cost.- Industry: Human Resources
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
User experience
Reviewed on 11/8/2021
Pros
Ease of use and its strong and seamless integration with Google suite.
Cons
Personalized customer support when needed.
Copper FAQs
Below are some frequently asked questions for Copper.Q. What type of pricing plans does Copper offer?
Copper offers the following pricing plans:
- Starting from: US$9.00/month
- Pricing model: Subscription
- Free Trial: Available
14-day free trial, no credit card required. Basic: $23 per user per month (billed annually) Professional: $59 per user per month (billed annually) Business: $99 per user per month (billed annually)
Q. Who are the typical users of Copper?
Copper has the following typical customers:
2–10, 11–50, 51–200, 201–500
Q. What languages does Copper support?
Copper supports the following languages:
English
Q. Does Copper support mobile devices?
Copper supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Copper integrate with?
Copper integrates with the following applications:
AWeber, Adobe Commerce, Asana, Constant Contact, Docusign, Dropbox Business, Gmail, Google Calendar, Google Contacts, Google Docs, Google Drive, Google Forms, Google Voice, Google Workspace, Grow, HubSpot Marketing Hub, Intercom, JustCall, Keap, Mailchimp, MailerLite, Meta for Business, Operations Hub, Outfunnel, Outreach, PandaDoc, PersistIQ, Proposify, QuickBooks Online, Reply, SendPulse, Slack, Smartsheet, Surfe, TimeHero, Tray.io, Trello, Twitter/X, Typeform, VOGSY, Wufoo, Xero, Zapier, Zendesk Suite
Q. What level of support does Copper offer?
Copper offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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