About HubSpot Sales Hub

HubSpot Sales is an email tracking app that sends real-time notifications every time someone clicks on or opens your emails, or downloads associated attachments. The software shows when they viewed the email, how many times they viewed it, where they were when they opened it and from what device.

HubSpot Sales also includes recipient profiles directly within your inbox. These profiles show contacts' professional history, their address, mutual contacts, and email history, providing useful context for users. With the ability to schedule future emails, HubSpot Sales helps to ensure you don't forget to send emails or that your emails go out at a specific date and time.

You can make calls from within your browser with HubSpot Sales, as well as log or record calls directly to your CRM in just one click. HubSpot Sales integrates with HubSpot CRM, HubSpot Marketing, Salesforce, Gmail, G Suite, Microsoft Outlook, and Microsoft Office 365.

Pricing starting from:

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of HubSpot Sales Hub

  • Email profiles: Get useful context about contacts - including their company and contact information, social media profiles, CRM records, etc. - directly inside your inbox.

  • Email tracking: Get real-time notifications whenever your emails are clicked on, opened, or have attachments downloaded. See when, how many times, where and from what device.

  • Email scheduling: Schedule follow-up emails to be sent in the future and set up reminders to send emails.

  • Email sequences: Automate prospecting by scheduling a sequence of tailored follow-up emails.

  • Calling: Make calls from inside your browser with HubSpot Sales' VoIP functionality, before automatically logging calls to your CRM.

  • Integration: Integrate with Microsoft Outlook, Microsoft Office 365, Gmail, G Suite, as well as with HubSpot's products - HubSpot Marketing and HubSpot CRM.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    Australia, Belgium, Brazil, Canada, Denmark and 17 others

    Supported Languages

    English, French, German, Japanese, Portuguese and 1 others

    Pricing starting from:

    US$20.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    HubSpot Sales Hub Software - Manage your deal pipeline in HubSpot Sales
    HubSpot Sales Hub Software - Use personalization tokens and contact & company details from HubSpot CRM or Salesforce to tailor the emails in your sequence
    HubSpot Sales Hub Software - Automate follow-ups and send a series of timed, tailored emails to prospects
    HubSpot Sales Hub Software - Use email tracking data to identify which sequences are working best, then share these with team members to scale efficiency
    HubSpot Sales Hub Software - View prospect contact information, social media profiles, company information and more, right alongside emails
    HubSpot Sales Hub Software - View prospects' recent interactions with your emails
    HubSpot Sales Hub Software - Access contact and company records in HubSpot CRM or Salesforce right from inbox profiles
    HubSpot Sales Hub Software - Let prospects automatically book meetings on your calendar with HubSpot Sales' Meetings feature, which syncs with Google or Office 365 calendars
    HubSpot Sales Hub Software - Use notifications to follow up as soon as a lead opens an email, downloads an attachment, and more
    HubSpot Sales Hub Software - Schedule automated, tailored follow-up emails
    HubSpot Sales Hub Software - Get a real-time view of which companies are visiting your site
    HubSpot Sales Hub Software - Sort prospects using filtering criteria such as geography, company size, and more
    HubSpot Sales Hub Software - Set up daily email digests and notifications for the team
    HubSpot Sales Hub Software - Prioritise sales calls with data from CRM systems
    HubSpot Sales Hub Software - Place and record calls from within the browser window
    HubSpot Sales Hub Software - Automatically log calls in CRM systems
    View 18 more
    HubSpot Sales Hub video
    HubSpot Sales Hub video
    HubSpot Sales Hub Software - Manage your deal pipeline in HubSpot Sales
    HubSpot Sales Hub Software - Use personalization tokens and contact & company details from HubSpot CRM or Salesforce to tailor the emails in your sequence
    HubSpot Sales Hub Software - Automate follow-ups and send a series of timed, tailored emails to prospects
    HubSpot Sales Hub Software - Use email tracking data to identify which sequences are working best, then share these with team members to scale efficiency
    HubSpot Sales Hub Software - View prospect contact information, social media profiles, company information and more, right alongside emails
    HubSpot Sales Hub Software - View prospects' recent interactions with your emails
    HubSpot Sales Hub Software - Access contact and company records in HubSpot CRM or Salesforce right from inbox profiles
    HubSpot Sales Hub Software - Let prospects automatically book meetings on your calendar with HubSpot Sales' Meetings feature, which syncs with Google or Office 365 calendars
    HubSpot Sales Hub Software - Use notifications to follow up as soon as a lead opens an email, downloads an attachment, and more
    HubSpot Sales Hub Software - Schedule automated, tailored follow-up emails
    HubSpot Sales Hub Software - Get a real-time view of which companies are visiting your site
    HubSpot Sales Hub Software - Sort prospects using filtering criteria such as geography, company size, and more
    HubSpot Sales Hub Software - Set up daily email digests and notifications for the team
    HubSpot Sales Hub Software - Prioritise sales calls with data from CRM systems
    HubSpot Sales Hub Software - Place and record calls from within the browser window
    HubSpot Sales Hub Software - Automatically log calls in CRM systems

    Features

    Total features of HubSpot Sales Hub: 73

    • AI/Machine Learning
    • API
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Scheduling
    • CRM
    • Calendar Management
    • Calendar Sync
    • Call Management
    • Campaign Analytics
    • Campaign Management
    • Channel Management
    • Chat/Messaging
    • Client Management
    • Commission Management
    • Contact Database
    • Contact Management
    • Content Delivery
    • Content Management
    • Customer Database
    • Customer Segmentation
    • Customisable Reports
    • Customisable Templates
    • Customizable Fields
    • Data Import/Export
    • Deal Management
    • Document Management
    • Document Storage
    • Drag & Drop
    • Email Management
    • Email Marketing
    • Email Templates
    • Email Tracking
    • Field Sales Management
    • For Sales Teams/Organizations
    • For Small Businesses
    • For Startups
    • Forecasting
    • Inbox Management
    • Interaction Tracking
    • Lead Capture
    • Lead Generation
    • Lead Management
    • Lead Qualification
    • Lead Scoring
    • Live Chat
    • Meeting Management
    • Opportunity Management
    • Performance Metrics
    • Pipeline Management
    • Pipeline Reports
    • Prioritisation
    • Proposal Generation
    • Prospecting Tools
    • Real-Time Data
    • Real-Time Notifications
    • Real-Time Reporting
    • Referral Tracking
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Response Management
    • Sales Activity Management
    • Sales Automation
    • Sales Forecasting
    • Sales Pipeline Management
    • Sales Reports
    • Search/Filter
    • Task Management
    • Territory Management
    • Third-Party Integrations
    • Workflow Management

    Alternatives

    Salesforce Service Cloud

    4.4
    #1 Alternative to HubSpot Sales Hub
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    Customer.io

    4.7
    #2 Alternative to HubSpot Sales Hub
    Customer.io is a customer engagement platform for sending automated emails, push notifications, SMS, in-app messages,...

    Pipeline CRM

    4.3
    #3 Alternative to HubSpot Sales Hub
    PipelineDeals automatically routes new leads to sales reps and provides analytics on how quickly sales reps follow up...

    Salesforce Marketing Cloud

    4.2
    #4 Alternative to HubSpot Sales Hub
    Use real-time data on customer preferences, lifestyle, and purchase habits to predict and automate marketing messages...

    Reviews

    Overall rating

    4.5 /5
    (457)
    Value for Money
    4.2/5
    Features
    4.4/5
    Ease of Use
    4.4/5
    Customer Support
    4.4/5

    Already have HubSpot Sales Hub?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 457
    Bart
    Bart
    Overall rating
    • Industry: Market Research
    • Company size: 2–10 Employees
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Wish we had started using Hubspot earlier

    Reviewed on 25/9/2020

    I wish I had moved from our previous tool (Streak) before. Hubspot is intuitive, just works and it...

    I wish I had moved from our previous tool (Streak) before. Hubspot is intuitive, just works and it generates good results.

    Pros

    1) Grows with you
    Although it offers a gazillion features and possibilities, just like Facebook, it just grows with you and how you use it. I tend to discover some additional possibilities along the way, even after +6 months of using it, but it always gets better for my use cases.

    2) Easy sequences & follow-up
    The sequences in Hubspot just work. Once set up - which is easy - I can add users one by one, tailor the message a bit and send out. Every mail sent is a mail I otherwise would have not gotten the time for to send it and just gives back results. It's more a sequence praise than Hubspot per se, but Hubspot's approach just works for me.

    3) All-in-one
    The fact that the landing pages can be created very easily, that you can send marketing emails, have chat on your website etc is a major plus.

    4) Community
    The fact they are big makes for a slew of Fiverr guys ready to help me out when in need.

    Cons

    1) Only community
    Although I consider the fact they have a large community as a plus, the fact that you sometimes have to rely on the community to upvote features makes that my 'personal' impact on the roadmap is low. Even with a lot of upvotes there is no guarantee that Hubspot will alter the product.

    2) Constant changes in pricing & feature lists
    I have recommended others to use Hubspot for their features in a specific pack I use. However, pricing & features change so I sometimes mistakenly try to get people on board whilst pricing has gone up or features are missing for the acceptable pricing.

    3) The neverending upsell
    It makes sense that with more needs, more tools can be of assitance. But in Hubspot's case, there is a lot where we can still grow and where they can still charge me more. An acceptable all-in-one pricing would be welcome, because for now I do not use some features because of the big pricing gap.

    Alternatives Considered

    Customer.io and Intercom

    Reasons for Choosing HubSpot Sales Hub

    Streak was perfect as a Gmail add-on. But it missed some features such as sequences (repeat emails).

    Switched From

    Streak

    Reasons for Switching to HubSpot Sales Hub

    We had a startup pricing benefit via our collaboration with an accelerator which lured us in. Knowing what I know, even the full pricing would have been well worth it.
    Audrey
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A powerful CRM

    Reviewed on 19/12/2022

    Overall I am very satisfied with the use of dirty hubspot. It allows our sales team to be much more...

    Overall I am very satisfied with the use of dirty hubspot. It allows our sales team to be much more efficient and above all to do the appropriate follow-ups. If a member of the sales team has to be absent for X reasons, we know that other salespeople will have no difficulty in taking over with customers since all activity, emails and calls are logged in hubspot by our salespeople.

    Pros

    What I like about this CRM is the ease of use. You enter your information in the company and in contact and then everything is connected. You can create quotes from the information created in the company and contact very quickly. Navigation in the application is also very good. Several pieces of information are pre-filled by hubspot and you have all the information you want about your contacts in one place. The sales pipeline is also very clear and provides a good idea of future cash inflows and income related to different prospects.

    Cons

    Currently, the only negative point that I have found of hubspot in general is the price. If you want to have all the hubspot modules (sales, marketing, etc.) it is quite expensive. Our company being a startup cannot afford to buy all the modules.

    Alternatives Considered

    Mailchimp

    Reasons for Switching to HubSpot Sales Hub

    Overall I am very satisfied with the use of HubSpot Sales. It allows our sales team to be much more efficient and above all to do the appropriate follow-ups. If a member of the sales team has to be absent for X reasons, we know that other salespeople will have no difficulty in taking over with customers since all activity, emails and calls are logged in hubspot by our salespeople.
    Mandy
    Overall rating
    • Industry: Wine & Spirits
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    New User

    Reviewed on 3/12/2020

    So far its been ok. Still just learning the ins and outs.

    So far its been ok. Still just learning the ins and outs.

    Pros

    The online help has been wonderful. Lots of options to make your business organized once you learn it.

    Cons

    The set up is very complicated. Confusing to navigate. A lot of self teach with the provided demo videos.

    Alternatives Considered

    Salesforce Marketing Cloud and Pipeline CRM

    Reasons for Choosing HubSpot Sales Hub

    Different company

    Reasons for Switching to HubSpot Sales Hub

    free to start for a small business, comparable prices to other companies.
    Miodrag
    Miodrag
    Overall rating
    • Industry: Computer Software
    • Company size: 51–200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    It is very easy to use!

    Reviewed on 23/2/2024

    Overal very positive experience! The support and articles you can find online for guidance are...

    Overal very positive experience! The support and articles you can find online for guidance are limitless!

    Pros

    It is user friendly, has its flow and very low learning curve for those who are using it for the first time

    Cons

    Sometimes it is not that easy to catch if it fails to associate an owner for example, sometimes you simply have to dig through the data

    Trevor
    Overall rating
    • Industry: Logistics & Supply Chain
    • Company size: 11–50 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Good CRM, Good support team

    Reviewed on 6/6/2023

    Overall, happy with Hubspot. We can interact with each other within the CRM as to not step on each...

    Overall, happy with Hubspot. We can interact with each other within the CRM as to not step on each others toes. We came from a different CRM and it turned out to be a great choice.

    Pros

    I like the ease of the program. It helps me stay on track, I love the daily sales task reminders. The email integration is nice so that I can track emails outside of the CRM as 90%^ of my day-to-day is done through my business email. Lots of good attributes to keep a sales person on task.

    Cons

    It can be a little confusing at times when setting a sales flow. There are a lot of steps not required in my industry so they can kind of get jumbled, and dont always relate to the steps that I need to take for freight allocation with new customers.

    Showing 5 reviews of 457 Read all reviews

    HubSpot Sales Hub FAQs

    Below are some frequently asked questions for HubSpot Sales Hub.

    HubSpot Sales Hub offers the following pricing plans:

    • Starting from: US$20.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    HubSpot Sales Hub is free to get started and will grow with you. Sales Hub Starter starts at $20 per user / per month. Sales Hub Professional starts at $100 per user / per month. Sales Hub Enterprise starts at $150 per user / per month.

    HubSpot Sales Hub has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    HubSpot Sales Hub supports the following languages:

    English, French, German, Japanese, Portuguese, Spanish

    HubSpot Sales Hub supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    HubSpot Sales Hub integrates with the following applications:

    Gmail, Google Workspace, HubSpot CRM, HubSpot Marketing Hub, Microsoft 365, Microsoft Outlook, SalesforceIQ

    HubSpot Sales Hub offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for HubSpot Sales Hub.