Forte

Complete payment platform

4.6 /5 (70 reviews) Write a Review!

Forte Overview

What is Forte?

Forte offers a complete payment solution to accept online payments in a variety of formats, including credit cards and eChecks, accepting all major credit cards and debit cards and verifying checks. Forte can also be used to manage recurring billing, integrate secure checkout to your website, take mobile payments on the go, and track and report on all payment activity from a single interface.

Forte offers advanced features to simplify and secure payment processing, these include ACH processing which lets you automatically collect payments from recurring subscriptions, memberships, as well as one-time payments. The ACH feature includes Sunday processing, late cut-off times, automatic recollect of returned checks, and automatic account correction.

Forte also includes point-to-point encryption and tokenization to protect and hide sensitive payment, check and credit card data as it moves through the payment process. Other features include real-time reporting, notifications & alerts, APIs for integration with other systems, and support for customers to pay over the phone and from their mobile phones.

Forte Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Forte Features

Devices
Business size
S M L
Markets
United States, Canada
Supported Languages
English

Media

Forte app for mobile payments
Forte merchant payments
Forte screenshot: Forte app for mobile payments Forte screenshot: Forte merchant payments

Forte Reviews

Forte Reviews

Overall rating
4.6
/
5
Excellent
49

Very good
15

Average
4

Poor
1

Terrible
1

Value for Money
4.4
Features
4.4
Ease of Use
4.5
Customer Support
4.5
91% recommended this app
Ken T.

Excellent Pricing-A Little Lacking on Features

We started out with PayPal online payments but quickly wanted a more robust and professional way to accept payments at a lower cost. Forte was a great solution for us overall.


Eoin G.

Integration with Invoicing Systems with some what rates competitive with Square, Stripe and...

We had a generally positive experience with Forte. Our main use of Forte was ACH processing, but the turn around time on ACH transactions was upwards of 10 days before funds were deposited in our account. Our new processor linked with our bank has a much faster turnaround time, usually 3 days.


Horacio P.

Great developer-oriented company


Stevie R.

We only use it because we have to


Janine L.

Best Decision Ever

A++++ In the years we have been with Forte, will did some shopping around. Not only are Forte rates competitive but their customer service is top notch. We do not plan on moving, ever.


Ken T.
Industry: Nonprofit Organisation Management
Company size: 51-200 Employees

Excellent Pricing-A Little Lacking on Features

Used Daily for 2+ years
Reviewed on 19/7/2019
Review Source: Capterra

We started out with PayPal online payments but quickly wanted a more robust and professional way to accept payments at a lower cost. Forte was a great solution for us overall.

Pros

The system handles all the PCI requirements and offers very, very competitive one-time eCheck entries. VERY few companies I found will offer this so it is a GREAT benefit our church deeply appreciates.

Cons

Setup was a little involved, since we are not a typical storefront selling some kind of product. Our payments are all donations. As such, setting up to allow people to donate to various of our income stream was a little involved--regular donations, international fund, youth camp fund, assistance to the needy, etc. But we've been able to make it work for us.

Response from Forte Payment Systems

Hi Ken. Thanks so much for providing feedback based on your experience using Forte. We appreciate your time and value you as a customer. Our support teams are available to help you with whatever you need.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Eoin G.
Industry: Health, Wellness & Fitness
Company size: 2-10 Employees

Integration with Invoicing Systems with some what rates competitive with Square, Stripe and Paypal

Used Other for 6-12 months
Reviewed on 27/7/2020
Review Source: Capterra

We had a generally positive experience with Forte. Our main use of Forte was ACH processing, but the turn around time on ACH transactions was upwards of 10 days before funds were deposited in our account. Our new processor linked with our bank has a much faster turnaround time, usually 3 days.

Pros

Setting up the account was a pretty smooth process. We were assigned a merchant ID and given access to a virtual client to manually charge credit cards. They offer ACH processing with our invoicing software. When we decided to move to a different ACH process we left Forte. I was expecting a hassle cancelling our account, but it was straightforward and easy.

Cons

The virtual credit card processing client is very dated as is the navigation for reporting. Unlike Square, Forte charges a different percentage for American Express credit cards (and many of our clients use their business AmEx which created a functionally higher credit card processing rate.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Horacio P.
Industry: Computer Software
Company size: 2-10 Employees

Great developer-oriented company

Used Daily for 1+ year
Reviewed on 21/11/2020
Review Source: Capterra

Pros

API is very easy to understand and there is always. I mean always a customer service representative that knows VERY well the API and the business who can REALLY talk to a developer , not making me waste time and going always to the point. Much better that other competitors who usually to accomplish the same takes way longer. As a developer is is great to talk to someone who understands what is needed and always gives the right answer.

Cons

I have not found any issues with this implementation.

Response from Forte Payment Systems

Thanks for your review, Horacio. At Forte, we're proud of our developer friendly web services, including easy to read documentation, sample code, and workbench. On top of that, as you've mentioned, Forte has a dedicated team to work with you through the details and answer questions you may have as you are integrating with our products.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Stevie R.
Industry: Music
Company size: 11-50 Employees

We only use it because we have to

Used Daily for 2+ years
Reviewed on 5/9/2019
Review Source: Capterra

Pros

The only pro about your product is that it allows for our developers to write their own code to reconcile the transactions processed in Forte with our Quickbooks software. We have had to spent an absurd amount of resources to get it to work, but at least you allow us the option and a sandbox as other companies require a 3rd party software or close this information off completely.

Cons

Pretty much everything else. The Dex platform is a slight improvement, however, everything needs to be initially set up in the Virtual Terminal prior to being available in Dex (example, email addresses). The Virtual Terminal is horribly designed (literally painful to look at) the amount of clicks it takes in order to complete a function is excessive, the character max for email addresses is unnecessary. If we could switch off of this platform we would, but unfortunately many of the other processors out there do not play well with Quickbooks Enterprise.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 1.0/10

Janine L.
Industry: Financial Services
Company size: 11-50 Employees

Best Decision Ever

Used Daily for 2+ years
Reviewed on 29/10/2020
Review Source: Capterra

A++++ In the years we have been with Forte, will did some shopping around. Not only are Forte rates competitive but their customer service is top notch. We do not plan on moving, ever.

Pros

I LOVE the customer service and ease of the online terminal at Forte! Its easy to use (especially the newly released DEX platform). If I ever need assistance, I get it lighting fast. They are willing to hear suggestions and quick to find resolution with my issues (which are rare).

Cons

DEX is great but still needs to be developed. I am looking forward to custom reporting features.

Response from Forte Payment Systems

Thanks for your review, Janine. At Forte, we pride ourselves in providing outstanding customer service and support. Your success is our success. We're glad you like our new merchant portal that is designed to simplify your payment operations and management. We'll definitely continue to build new enhancements and we appreciate your feedback.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
8.6/10
Based on 70 user ratings
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Forte Pricing

Forte Pricing

Starting from
N/A
Free Trial
Subscription
Value for money
Value for Money
4.4/5
Based on 70 user ratings
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Forte Features

Forte Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customisable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Financial Analysis
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.4/5
Based on 70 user ratings
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Categories

Additional information for Forte

Additional information for Forte

Key features of Forte

  • ACH processing
  • Auto-collect returned checks
  • Check verification & recovery
  • Checkout
  • Credit card processing
  • Fraud prevention
  • Full stack APIs
  • IVR/ phone payments
  • Mobile payments
  • Multi-channel bill paying
  • Notifications & alerts
  • POS solutions
  • Payment gateway
  • Print & email payment receipts
  • Real-time validation
  • Recurring payments
  • Search, void, & refund payments
  • Suite of reports
  • Virtual terminal
  • eCheck processing

Benefits

  • The Payment Tokenization feature "tokenizes" and encrypts sensitive payment data, protecting card holder and eCheck data and helping with PCI compliance.

  • Process real-time payment transactions on the move with the Mobile Payments feature, accepting eChecks, and credit cards with the mobile card swiper.

  • Get the Virtual Terminal with every Forte account to accept credit card payments, debit cards and electronic checks; to set up payment scheduling; and to access complete payment management & reporting.

  • Use ACH processing to automatically collect or disburse funds for one-time or recurring payments, payroll, subscriptions, memberships and more.

  • You can partner with Forte in order to incorporate payment handling into your applications or services, with free PCI Compliance and support for all payment methods.

  • Forte FAQs

    Forte FAQs

    Below are some frequently asked questions for Forte.

    Q. What type of pricing plans does Forte offer?

    Forte offers the following pricing plans:

    Pricing model: Subscription

    Free Trial: Not Available

    Q. What are the main features of Forte?

    Forte offers the following features:

    • ACH processing
    • Auto-collect returned checks
    • Check verification & recovery
    • Checkout
    • Credit card processing
    • Fraud prevention
    • Full stack APIs
    • IVR/ phone payments
    • Mobile payments
    • Multi-channel bill paying
    • Notifications & alerts
    • POS solutions
    • Payment gateway
    • Print & email payment receipts
    • Real-time validation
    • Recurring payments
    • Search, void, & refund payments
    • Suite of reports
    • Virtual terminal
    • eCheck processing

    Q. Who are the typical users of Forte?

    Forte has the following typical customers:

    Small Business, Large Enterprises, Mid Size Business

    Q. What languages does Forte support?

    Forte supports the following languages:

    English

    Q. Does Forte support mobile devices?

    We do not have any information about what devices Forte supports

    Q. What other apps does Forte integrate with?

    Forte integrates with the following applications:

    ChargeOver, Chargent, Citizenserve, CounSol.com, Zoho Books, Zoho Checkout, Zoho Commerce, Zoho Expense, Zoho Inventory, Zoho Subscriptions

    Q. What level of support does Forte offer?

    Forte offers the following support options:

    Forum, Online Support, Phone Support