About Workato
Workato is an award-winning cloud automation and integration platform with enterprise-grade capabilities that is trusted by over 21,000 businesses. The solution seamlessly integrates with over 1,000 business applications and enables workflow automation across all those apps.
Easily build customized integrations to suit your business need with no coding knowledge required!
Workato was recently named an Integration leader by the Forrester Report and a Cool Integration Vendor by Gartner with the #1 ranking in low cost and #1 in value for integration platform.
Workato supports all your integration needs:
Sales:
- 360° Customer Intelligence
- Automated Opportunity Data Population
- Quote-to-order
- Customer Onboarding
- Order-to-cash
Support:
- Smart customer onboarding
- Intelligent support response with AI
- Acting upon your NPS
- Customer-driven development
- Trial, upsell & renewal optimization
Marketing:
- Lead triage and enrichment
- Real-time event attendance sync
- Ecommerce 360° customer view
- Smart follow-ups
- Preemptive churn prediction and upsell
Create integration recipes between all your cloud and on-premise apps.
Learn More about Workato over here: https://www.workato.com/integrations/
Key benefits of Workato
- As a sales, marketing, HR or finance professional, you can create and run these recipes (pre-built integrations) yourself. No need for developers or custom integrations that involve long development cycles.
- Integrate Salesforce with over 1,000 popular apps including ADP 2, Apttus, BambooHR, Basecamp, Bill.com, Box, Capsule CRM, Chargify, Concur, Deputy, Docusign, Dropbox, Eventbrite, Evernote, Expensify, Facebook, Feedly, FinancialForce, Force.com, FreshBooks, Freshdesk, Github, Google apps (Gmail, Google Calendar, Google Contacts, Google Sheets), Goombal, GotoWebinar, HipChat, HubSpot, Infusionsoft, Insightly, Intacct, Intercom, JIRA, Jobvite, MailChimp, Mixpanel, Namely, Netsuite, Pipedrive, Prontoforms, QuickBooks, Revel Systems, Replicon, Sage Live, Salesforce, ServiceMax. ServiceNow, Shopify, Slack, Stripe, SurveyMonkey, TSheets, Trello, Twilio, Twitter, Vend, Woocommerce, Wordpress.com, Wufoo, Xero, Zendesk, ZohoCRM, Zuora and more.
- Choose from more than 100,000+ pre-built integrations
- Create integration recipes between all your cloud and on-premise apps.
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An essential part of any business' systems
Reviewed on 3/1/2017
My company is a contracting business in the energy efficiency industry with 20+ employees and $2-3M...
My company is a contracting business in the energy efficiency industry with 20+ employees and $2-3M in annual revenue. Workato has transformed how our business operates by enabling us to automate what once was time-consuming, error-prone manual processes. Using the automation of Workato recipes has enabled us to save money by getting more production out of the staff we have and prevented us from having to hire new employees or contractors as the company has grown. Those costs savings have greatly exceeded the cost of Workato.
Pros
The feature set and robustness of Workato is second to none. The breadth of customization that Workato allows in such a simple UI is truly remarkable and let's business operators without coding experience create complex integrations that would have cost us tens of thousands of dollars in custom development work. Workato blows other out-of-the-box integrations out of the water.
Cons
Getting our Workato recipes running with the level of detail and granularity of our business processes required a steep learning curve. The basics of the software are easy to learn, but learning how to use formulas and other more complex features required a good amount of trial and error. When errors occur withing recipes, debugging them can be challenging, particularly given that errors are most often returned by the API of one of the software that Workato is connected to rather than Workato itself.
- Industry: Education Management
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
No-code integration on the fly
Reviewed on 19/8/2022
One scenario I use is Microsoft Teams. After microsoft teams courses, it send summary of meeting...
One scenario I use is Microsoft Teams. After microsoft teams courses, it send summary of meeting and materials shared in session to participants.
Pros
There is no need to knowlodge of coding. It is no-code integration platform.
There are lots of education material and videos. So it is easy to learn and use Workato. Microsoft Teams and excel and email integration really useful.
Cons
It would be really nice and useful if it has an IOS app. Subscription prices can be more flexible for small businessed and personals.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Workato
Reviewed on 21/4/2023
Pros
Workato is the best cost-effective tool with user-friendly customer support. The fantastic feature is we can share our recipe to even other users and they can make use of it. There are more than five hundred pre-built app connectors that we can connect to our recipe and testing the workflow is much easier in the workato tool. There are three types of connectors such as Http connectors, Community connectors, and Connectors SDK which help in creating custom connectors with low code in the recipe. Training materials and documentation are easily available which helps new learners to grasp the tool knowledge quickly.
Cons
The only con is it will keep on sending the emails if the flow has errors, which might disturb the users.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
Has Potential to be Amazing!
Reviewed on 4/11/2018
I think Workato has great potential. It seems like their needs to be better guides and walkthroughs...
I think Workato has great potential. It seems like their needs to be better guides and walkthroughs for each App integration.
Pros
The recipes allowed a huge assortment of customizations to the automated "bots". Workato also supports most of the popular apps like sheets, slack, smartsheet, jira, etc... It is great for us that have a developer background as we can make changes to the code to update recipes.
Cons
I had many issues getting the apps to connect properly so they could be used. It was not intuitive to figure out how to make a recipe as well.
- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Workato Review
Reviewed on 20/3/2023
Overall, Workato is a powerful automation platform that offers wide range of pre-built features and...
Overall, Workato is a powerful automation platform that offers wide range of pre-built features and benefits for businesses with cost-effective feature. It helps in automating repetitive tasks and connect with different applications and services. Workato helps user's to achieve our goals efficiently and effectively.
Pros
Workato is a fantastic integration and automation platform that offers users to connect different applications and automate the repetitive tasks and workflows, saves our time and reduces the risk of errors. As a versatile automation tool it supports various applications including cloud-based and on-premise applications. It also enables integration between different applications and systems which reduces manual work and allows organizations to streamline their business processes. Even it has over 500 connectors, including business applications like Salesforce, Slack, Google sheets and more which helps us to connect different data sources to create powerful integrations. Moreover, Scalability in Workato helps users to handle automation for small to large enterprises. The best feature in Workato is Data Mapping where it allows users to map the data between connected applications, ensures whether data is up-to-date and consistent across our systems. In addition, user's can create workflows that are triggered in real-time and even users can respond to events as they happen. And it also imparts security features, including encryption, user authentication, and role based access control. Documentation and training resources are tremendous as new user's can learn the tool quickly. Workato tool is cost effective where it offers affordable pricing plans, and provides the cost-effective solution.
Cons
Workato's interface might be overwhelming for new users and requires a bit of learning curve to understand how to use the tool effectively.
Workato FAQs
Below are some frequently asked questions for Workato.Q. What type of pricing plans does Workato offer?
Workato offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Available
BASE WORKSPACE (REQUIRED): - $10,000 per year - Unlimited apps - Unlimited tasks & jobs - Unlimited connections - Unlimited users RECIPE PACK ADD-ONS: - Pricing based on volume - Buy recipes individually or in packs - Packs come in sizes of 10, 25, 50, and 100 - Access 400,000+ pre-built recipes For the complete list of plans, visit https://www.workato.com/pricing
Q. Who are the typical users of Workato?
Workato has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Workato support?
Workato supports the following languages:
English
Q. Does Workato support mobile devices?
Workato supports the following devices:
iPhone (Mobile), iPad (Mobile)
Q. What other apps does Workato integrate with?
Workato integrates with the following applications:
ACCOUNTS, ADP Globalview Payroll, ADP Resource, ADP SmartCompliance, ASAP Systems, AWeber, Act!, ActiveCollab, ActiveDEMAND, Acuity Scheduling, Adobe Acrobat Sign, Adobe Campaign, Adobe Commerce, Agendize, Agile CRM, Agilezen, Airbrake, Airtable, Alchemer, Amazon Cloud Search, Amazon EC2, Ambassador, Amplitude, AnyMeeting, AppDynamics, Appointy, Apttus Contract Management, Asana, AskNicely, Authorize.Net, Avaza, Axon Trucking Software, Azendoo, Azuqua, AzureDesk, BILL, BambooHR, Basecamp, Batchbook, Beanstalk, BigCommerce, Bitbucket, Bitium, Blackbaud Raiser's Edge NXT, Blackbaud eTapestry, Box, Braintree, BrightRoll, Buffer, Bullhorn Jobscience, Calendly, Campaign Monitor, Campfire, Capsule, Chargify, Chatwork, Close, Commerce Cloud, Confluence, Conga CPQ, Conga Revenue Management, Constant Contact, Copper, Datadog, Deputy, DocuSign, Dropbox Business, ERP Cloud, EZasset Business Asset Management, Emburse Abacus, Eventbrite, Evernote Teams, Expensify, FinancialForce Billing, FinancialForce CPQ Advanced Quoting, FinancialForce ERP, FinancialForce HCM, FinancialForce Revenue Management, FinancialForce SCM, Flowdock, FreeAgent, FreshBooks, FreshMail, Freshchat, Freshdesk, Freshsales, Freshservice, FullContact, Get Satisfaction, GetResponse, GitHub, Gmail, GoTo Webinar, Google Ads, Google Analytics 360, Google Calendar, Google Cloud Monitoring API, Google Contacts, Google Docs, Google Drive, Gusto, HipChat, Hippo Manager, HubSpot CRM, HubSpot Marketing Hub, IBM Customer Experience, Insightly, Intercom, Intuit Data Protect, JIRA Service Management, Jira, Jobvite, Keap, Kenandy Cloud ERP, Kissmetrics, Knack, Kommo, Librato, LinkedIn for Business, Mailchimp, Marketing 360, Marketo Engage, Meta for Business, Microsoft 365, Microsoft Azure, Microsoft OneNote, Microsoft Outlook, Microsoft To Do, Mixpanel, Namely, NationBuilder, NetSuite, NetSuite CRM, New Relic, Nitro, OneDrive, OpsGenie, Oracle Service, Ortto, PagerDuty, PayPal, Pingdom, Pipedrive, Pivotal CRM, Pivotal Tracker, Podio, ProWorkflow, Professional Services Cloud, ProntoForms, QuickBooks Online Advanced, QuickBooks Time, QuickFill, Quickbase, Quickbooks Online, Quip, RegOnline, Replicon, Revel Systems, RingCentral Contact Center, RingCentral MVP, Rollbar, SAP Analytics Cloud, SAP CPQ, SAP Concur, Sage Business Cloud, Sage Business Cloud Accounting, Sage Intacct, Salesforce CPQ & Billing, Salesforce Marketing Cloud, Salesforce Platform, Salesforce Sales Cloud, Salesforce Work.com, Salesforce for Quickbooks, SalesforceIQ, SalesforceIQ Inbox, SendGrid, ServiceM8, ServiceMax, ServiceNow, ServiceNow Express, Shift4Shop, ShipTrack, Shipwire, Shopify, Showpad, Slack, Smartsheet, Splunk Cloud, Splunk On-Call, Stripe, SurveyMonkey, TaskRay, Tradeshift, Trello, Twilio, Twitter, Twitter Archiving, Unbounce, Veeva CRM, Velocity, Vend, Watershed, Wave Accounting, WebMerge, Webflow, Wishpond, Wistia, WooCommerce, WordPress, Workable, Workboard, Workday Adaptive Planning, Workday Financial Management, Workday HCM, Workplace from Meta, Wrike, Wufoo, Xero, Yammer, ZenDesk Chat, Zendesk Sell, Zendesk Suite, Zengine, Zoho Analytics, Zoho AppCreator, Zoho Books, Zoho BugTracker, Zoho CRM, Zoho Campaigns, Zoho Connect, Zoho ContactManager, Zoho Creator, Zoho Desk, Zoho Docs, Zoho Expense, Zoho Forms, Zoho Inventory, Zoho Invoice, Zoho Mail, Zoho Meeting, Zoho Motivator, Zoho Notebook, Zoho Online Office Suite, Zoho People, Zoho Projects, Zoho Recruit, Zoho SalesIQ, Zoho SalesInbox, Zoho Show, Zoho ShowTime, Zoho Sites, Zoho Social, Zoho Subscriptions, Zoho Survey, Zoho Vault, Zoho Writer, ZoomShift, Zuora, eSales Enterprise, iVend Retail, xMatters
Q. What level of support does Workato offer?
Workato offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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