About Workato

Workato is an award-winning cloud automation and integration platform with enterprise-grade capabilities that is trusted by over 21,000 businesses. The solution seamlessly integrates with over 1,000 business applications and enables workflow automation across all those apps.

Easily build customized integrations to suit your business need with no coding knowledge required!

Workato was recently named an Integration leader by the Forrester Report and a Cool Integration Vendor by Gartner with the #1 ranking in low cost and #1 in value for integration platform.

Workato supports all your integration needs:

Sales:
- 360° Customer Intelligence
- Automated Opportunity Data Population
- Quote-to-order
- Customer Onboarding
- Order-to-cash

Support:
- Smart customer onboarding
- Intelligent support response with AI
- Acting upon your NPS
- Customer-driven development
- Trial, upsell & renewal optimization

Marketing:
- Lead triage and enrichment
- Real-time event attendance sync
- Ecommerce 360° customer view
- Smart follow-ups
- Preemptive churn prediction and upsell

Create integration recipes between all your cloud and on-premise apps.

Learn More about Workato over here: https://www.workato.com/integrations/


Key benefits of Workato

- As a sales, marketing, HR or finance professional, you can create and run these recipes (pre-built integrations) yourself. No need for developers or custom integrations that involve long development cycles.

- Integrate Salesforce with over 1,000 popular apps including ADP 2, Apttus, BambooHR, Basecamp, Bill.com, Box, Capsule CRM, Chargify, Concur, Deputy, Docusign, Dropbox, Eventbrite, Evernote, Expensify, Facebook, Feedly, FinancialForce, Force.com, FreshBooks, Freshdesk, Github, Google apps (Gmail, Google Calendar, Google Contacts, Google Sheets), Goombal, GotoWebinar, HipChat, HubSpot, Infusionsoft, Insightly, Intacct, Intercom, JIRA, Jobvite, MailChimp, Mixpanel, Namely, Netsuite, Pipedrive, Prontoforms, QuickBooks, Revel Systems, Replicon, Sage Live, Salesforce, ServiceMax. ServiceNow, Shopify, Slack, Stripe, SurveyMonkey, TSheets, Trello, Twilio, Twitter, Vend, Woocommerce, Wordpress.com, Wufoo, Xero, Zendesk, ZohoCRM, Zuora and more.

- Choose from more than 100,000+ pre-built integrations

- Create integration recipes between all your cloud and on-premise apps.


Images

Workato Software - Automate your Integrations across 1,000 + Applications!
Workato Software - Workato Enterprise-Class Features
Workato Software - Browse and use pre-built integrations
Workato Software - Intuitive Drag and Drop interface for simple data transfer
Workato Software - Various Triggers to sync update Data / Custom Objects
Workato Software - Complex logic, Conditional filters, Multi-step, Multi-apps - all in a single workflow
Workato Software - Job History Section for Reviewing Processed Records
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Workato video
Workato Software - Automate your Integrations across 1,000 + Applications!
Workato Software - Workato Enterprise-Class Features
Workato Software - Browse and use pre-built integrations
Workato Software - Intuitive Drag and Drop interface for simple data transfer
Workato Software - Various Triggers to sync update Data / Custom Objects
Workato Software - Complex logic, Conditional filters, Multi-step, Multi-apps - all in a single workflow
Workato Software - Job History Section for Reviewing Processed Records

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Reviews

Overall rating

4.7 /5
(52)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support
4.6/5

Already have Workato?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 52
Brad
Brad
Overall rating
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An essential part of any business' systems

Reviewed on 3/1/2017

My company is a contracting business in the energy efficiency industry with 20+ employees and $2-3M...

My company is a contracting business in the energy efficiency industry with 20+ employees and $2-3M in annual revenue. Workato has transformed how our business operates by enabling us to automate what once was time-consuming, error-prone manual processes. Using the automation of Workato recipes has enabled us to save money by getting more production out of the staff we have and prevented us from having to hire new employees or contractors as the company has grown. Those costs savings have greatly exceeded the cost of Workato.

Pros

The feature set and robustness of Workato is second to none. The breadth of customization that Workato allows in such a simple UI is truly remarkable and let's business operators without coding experience create complex integrations that would have cost us tens of thousands of dollars in custom development work. Workato blows other out-of-the-box integrations out of the water.

Cons

Getting our Workato recipes running with the level of detail and granularity of our business processes required a steep learning curve. The basics of the software are easy to learn, but learning how to use formulas and other more complex features required a good amount of trial and error. When errors occur withing recipes, debugging them can be challenging, particularly given that errors are most often returned by the API of one of the software that Workato is connected to rather than Workato itself.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

No-code integration on the fly

Reviewed on 19/8/2022

One scenario I use is Microsoft Teams. After microsoft teams courses, it send summary of meeting...

One scenario I use is Microsoft Teams. After microsoft teams courses, it send summary of meeting and materials shared in session to participants.

Pros

There is no need to knowlodge of coding. It is no-code integration platform.
There are lots of education material and videos. So it is easy to learn and use Workato. Microsoft Teams and excel and email integration really useful.

Cons

It would be really nice and useful if it has an IOS app. Subscription prices can be more flexible for small businessed and personals.

Paul
Paul
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Has Potential to be Amazing!

Reviewed on 4/11/2018

I think Workato has great potential. It seems like their needs to be better guides and walkthroughs...

I think Workato has great potential. It seems like their needs to be better guides and walkthroughs for each App integration.

Pros

The recipes allowed a huge assortment of customizations to the automated "bots". Workato also supports most of the popular apps like sheets, slack, smartsheet, jira, etc... It is great for us that have a developer background as we can make changes to the code to update recipes.

Cons

I had many issues getting the apps to connect properly so they could be used. It was not intuitive to figure out how to make a recipe as well.

Rob
Overall rating
  • Industry: Information Technology & Services
  • Company size: 5,001–10,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Recently purchased Platfrom automation tool

Reviewed on 7/11/2023

Pros

Recently started using this for cross-platform automation and robotic process fulfillment.
Great time saver for those repetitive jobs that need you to access multiple systems or platforms to achieve. Earned its value back in time saved

Cons

Feature rich tool that takes time to learn.
Currently using experts to deliver business reuqirements, but have a long term goal of end users being able to create and administer their own automation.

Blake
Blake
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great Product If You Know What You're Doing

Reviewed on 7/3/2017

As a consultant, I use Workato both in my own business and in multiple clients' accounts. I began...

As a consultant, I use Workato both in my own business and in multiple clients' accounts. I began using Workato because QuickBase promoted them as the preferred integrator when Intuit announced the sale of QuickBase. While they have a large number of pre-built connectors as well as the ability to setup HTTP calls, the process of building Recipes has an extreme learning curve, especially coming from a service like ItDuzzit. Additionally, the team often releases new or beta connectors without first having any supporting documentation, other than the connector's marketing page. Overall, they have a good product, but they seriously need to review their release process and the setup of their support portal.

Pros

Lots of pre-built connectors. Chat agents are generally very quick to respond.

Cons

Extreme learning curve - especially difficult if a user does not have any programming background.
Support documentation is often lacking - especially for new connectors. When documentation is provided, the content is often very thin and is typically mostly text, with few reference images.
Support portal provides no way to go back to your Recipe interface.
Support Tickets can sometimes take 2 - 3 days for a response.
Support Tickets have an internal "Priority", but no way for users to identify their own level of Urgency. From what I can tell, ALL tickets are given an initial Priority of "Low".
Pricing / Plans lack any real sense of transparency. While the main pages tell users that Integrations are divided up into "Base" and "Professional" apps, you have to search through the Support Portal documents in order to find any comprehensive list of "Base" and "Professional" and there is no document that does a side-by-side comparison of the various Plans. And, if you look at the QuickBase plans, the apps are referred to as "Tier 1" and "Tier 2" vs "Base" or "Professional".
Recipe logs only show information related to the last row of data processed.
No way to see a "schedule" of active Recipe's.

Showing 5 reviews of 52 Read all reviews

Workato FAQs

Below are some frequently asked questions for Workato.

Workato offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

BASE WORKSPACE (REQUIRED): - $10,000 per year - Unlimited apps - Unlimited tasks & jobs - Unlimited connections - Unlimited users RECIPE PACK ADD-ONS: - Pricing based on volume - Buy recipes individually or in packs - Packs come in sizes of 10, 25, 50, and 100 - Access 400,000+ pre-built recipes For the complete list of plans, visit https://www.workato.com/pricing

Workato has the following typical customers:

11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Workato supports the following languages:

English

Workato supports the following devices:

iPhone (Mobile), iPad (Mobile)

Workato integrates with the following applications:

ACCOUNTS, ADP GlobalView Payroll, ADP Resource, ADP SmartCompliance, ASAP Systems, AWeber, Act!, ActiveCollab, ActiveDEMAND, Acuity Scheduling, Adobe Acrobat Sign, Adobe Campaign, Adobe Commerce, Agendize, Agile CRM, Agilezen, Airbrake, Airtable, Alchemer, Amazon Cloud Search, Amazon EC2, Ambassador, Amplitude, AnyMeeting, AppDynamics, Appointy, Apttus Contract Management, Asana, AskNicely, Avaza, Axon Trucking Software, Azendoo, Azuqua, AzureDesk, BILL, BambooHR, Basecamp, Batchbook, Beanstalk, BigCommerce, Bitbucket, Bitium, Blackbaud Raiser's Edge NXT, Blackbaud eTapestry, Box, Braintree, BrightRoll, Buffer, Bullhorn Jobscience, Calendly, Campaign Monitor, Campfire, Capsule, Chargify, Chatwork, Close, Commerce Cloud, Confluence, Conga CPQ, Conga Revenue Management, Constant Contact, Copper, Datadog, Deputy, DocuSign, Dropbox Business, ERP Cloud, EZasset Business Asset Management, Emburse Abacus, Eventbrite, Evernote Teams, Expensify, FinancialForce Billing, FinancialForce CPQ Advanced Quoting, FinancialForce ERP, FinancialForce HCM, FinancialForce Revenue Management, FinancialForce SCM, Flowdock, FreeAgent, FreshBooks, FreshMail, Freshchat, Freshdesk, Freshsales, Freshservice, FullContact, Get Satisfaction, GetResponse, GitHub, Gmail, GoTo Webinar, Google Ads, Google Analytics 360, Google Calendar, Google Cloud Monitoring API, Google Contacts, Google Docs, Google Drive, Gusto, HipChat, Hippo Manager, HubSpot CRM, HubSpot Marketing Hub, IBM Customer Experience, Insightly, Intercom, Intuit Data Protect, JIRA Service Management, Jira, Jobvite, Keap, Kenandy Cloud ERP, Kissmetrics, Knack, Kommo, Librato, LinkedIn for Business, Mailchimp, Marketing 360, Marketo Engage, Meta for Business, Microsoft 365, Microsoft Azure, Microsoft OneNote, Microsoft Outlook, Microsoft To Do, Mixpanel, Namely, NationBuilder, NetSuite, NetSuite CRM, New Relic, Nitro, OneDrive, OpsGenie, Oracle Service, Ortto, PagerDuty, PayPal, Pingdom, Pipedrive, Pivotal CRM, Pivotal Tracker, Podio, ProWorkflow, Professional Services Cloud, QuickBooks Online Advanced, QuickBooks Time, QuickFill, Quickbase, Quickbooks Online, Quip, RegOnline, Replicon, Revel Systems, RingCentral Contact Center, RingCentral MVP, Rollbar, SAP Analytics Cloud, SAP CPQ, SAP Concur, Sage Accounting, Sage Business Cloud, Sage Intacct, Salesforce CPQ & Billing, Salesforce Marketing Cloud, Salesforce Platform, Salesforce Sales Cloud, Salesforce Work.com, Salesforce for Quickbooks, SalesforceIQ, SalesforceIQ Inbox, SendGrid, ServiceM8, ServiceMax, ServiceNow, ServiceNow Express, Shift4Shop, ShipTrack, Shipwire, Shopify, Showpad, Slack, Smartsheet, Splunk Cloud, Splunk On-Call, Stripe, SurveyMonkey, TaskRay, Tradeshift, Trello, TrueContext (formerly ProntoForms), Twilio, Twitter Archiving, Twitter/X, Unbounce, Veeva CRM, Velocity, Vend, Watershed, Wave Accounting, WebMerge, Webflow, Wishpond, Wistia, WooCommerce, WordPress, Workable, Workboard, Workday Adaptive Planning, Workday Financial Management, Workday HCM, Workplace from Meta, Wrike, Wufoo, Xero, Yammer, ZenDesk Chat, Zendesk Sell, Zendesk Suite, Zengine, Zoho Analytics, Zoho AppCreator, Zoho Billing, Zoho Books, Zoho BugTracker, Zoho CRM, Zoho Campaigns, Zoho Connect, Zoho ContactManager, Zoho Creator, Zoho Desk, Zoho Docs, Zoho Expense, Zoho Forms, Zoho Inventory, Zoho Invoice, Zoho Mail, Zoho Meeting, Zoho Motivator, Zoho Notebook, Zoho Online Office Suite, Zoho People, Zoho Projects, Zoho Recruit, Zoho SalesIQ, Zoho SalesInbox, Zoho Show, Zoho ShowTime, Zoho Sites, Zoho Social, Zoho Survey, Zoho Vault, Zoho Writer, ZoomShift, Zuora, authorize.net, eSales Enterprise, iVend Retail, xMatters

Workato offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

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