Workato

4.7 (58)
Write a Review!
Better Integrations through Intelligent Automations

About Workato

Workato is an award-winning cloud automation and integration platform with enterprise-grade capabilities that is trusted by over 21,000 businesses. The solution seamlessly integrates with over 1,000 business applications and enables workflow automation across all those apps.

Easily build customized integrations to suit your business need with no coding knowledge required!

Workato was recently named an Integration leader by the Forrester Report and a Cool Integration Vendor by Gartner with the #1 ranking in low cost and #1 in value for integration platform.

Workato supports all your integration needs:

Sales:
- 360° Customer Intelligence
- Automated Opportunity Data Population
- Quote-to-order
- Customer Onboarding
- Order-to-cash

Support:
- Smart customer onboarding
- Intelligent support response with AI
- Acting upon your NPS
- Customer-driven development
- Trial, upsell & renewal optimization

Marketing:
- Lead triage and enrichment
- Real-time event attendance sync
- Ecommerce 360° customer view
- Smart follow-ups
- Preemptive churn prediction and upsell

Create integration recipes between all your cloud and on-premise apps.

Learn More about Workato over here: https://www.workato.com/integrations/


Key benefits of Workato

- As a sales, marketing, HR or finance professional, you can create and run these recipes (pre-built integrations) yourself. No need for developers or custom integrations that involve long development cycles.

- Integrate Salesforce with over 1,000 popular apps including ADP 2, Apttus, BambooHR, Basecamp, Bill.com, Box, Capsule CRM, Chargify, Concur, Deputy, Docusign, Dropbox, Eventbrite, Evernote, Expensify, Facebook, Feedly, FinancialForce, Force.com, FreshBooks, Freshdesk, Github, Google apps (Gmail, Google Calendar, Google Contacts, Google Sheets), Goombal, GotoWebinar, HipChat, HubSpot, Infusionsoft, Insightly, Intacct, Intercom, JIRA, Jobvite, MailChimp, Mixpanel, Namely, Netsuite, Pipedrive, Prontoforms, QuickBooks, Revel Systems, Replicon, Sage Live, Salesforce, ServiceMax. ServiceNow, Shopify, Slack, Stripe, SurveyMonkey, TSheets, Trello, Twilio, Twitter, Vend, Woocommerce, Wordpress.com, Wufoo, Xero, Zendesk, ZohoCRM, Zuora and more.

- Choose from more than 100,000+ pre-built integrations

- Create integration recipes between all your cloud and on-premise apps.


Images

Workato Software - Automate your Integrations across 1,000 + Applications!
Workato Software - Browse and use pre-built integrations
Workato Software - Intuitive Drag and Drop interface for simple data transfer
Workato Software - Various Triggers to sync update Data / Custom Objects
Workato Software - Complex logic, Conditional filters, Multi-step, Multi-apps - all in a single workflow
Workato Software - Job History Section for Reviewing Processed Records
View 7 more
Workato video
Workato Software - Automate your Integrations across 1,000 + Applications!
Workato Software - Browse and use pre-built integrations
Workato Software - Intuitive Drag and Drop interface for simple data transfer
Workato Software - Various Triggers to sync update Data / Custom Objects
Workato Software - Complex logic, Conditional filters, Multi-step, Multi-apps - all in a single workflow
Workato Software - Job History Section for Reviewing Processed Records

Not sure about Workato? Compare with a popular alternative

Workato

4.7 (58)
VS.
Highly reviewed

Starting Price

US$10,000.00
year
US$29.99
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

83
46

Integrations

218
115

Ease of Use

4.3 (58)
4.3 (2,945)

Value for Money

4.4 (58)
4.4 (2,945)

Customer Service

4.6 (58)
4.3 (2,945)
Green rating bars show the winning product based on the average rating and number of reviews.

Alternatives

Zapier

4.7
#1 Alternative to Workato
Zapier connects the web apps SMBs use every day so you can save time, automate tedious tasks, and focus on what matters...

Tray.io

4.9
#2 Alternative to Workato
Tray.io is an enterprise-scale integration platform that enables business professionals to connect their whole cloud...

Lucy

4.5
#3 Alternative to Workato
Lucy is a web-based order processing software designed to help businesses automatically handle orders in PDF format...

Delivery Trust

4.8
#4 Alternative to Workato
Delivery Trust is a user-friendly secure email solution to protect critical information.

Reviews

Overall rating

4.7 /5
(58)
Value for Money
4.4/5
Features
4.5/5
Ease of Use
4.3/5
Customer Support
4.6/5

Already have Workato?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 58
Estela
Estela
Overall rating
  • Industry: Financial Services
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Workato enhances simple integrations for each project

Reviewed on 5/10/2023

We have been using Workato for over five years to incorporate some of the tools and Platforms we...

We have been using Workato for over five years to incorporate some of the tools and Platforms we use in the Marketing, Sales and Engineering departments. The simple work path designer with many integration endpoints/functions has been a great help to us. The tool has saved us a lot of engineering time because we were able to link different systems by drag and drop. Very extensive variety of product integration possibilities, we can find examples of this with Google, Dropbox, Microsoft 365 and others. I also appreciate the intuitive interface and the notifications the moment one of the Zaps breaks down for some reason.

Pros

The producer of easy-to-use workflows, preloaded integrations and finalizations, and automations, enables a vast array of uses. They needed a solution to automate the management of emails and attachments that were received in large quantities, using Workato and certain email analysis tools, it was possible to automate the management of thousands of emails, this additionally increased our productivity to a great extent.

Cons

The cost mutated over the years and grew significantly (but, it is still achievable compared to the work done), the addition of a new add-on sometimes takes time, the new transfer function is still in the testing stage. At the time of our procedures, the email analysis was not powerful enough for our needs, we needed to examine PDF attachments that were received in Zip archive format, however it coupled very well with a third party tool that specialized in that specific task.

Maria
Overall rating
  • Industry: Management Consulting
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Great Cloud Management Software

Reviewed on 16/12/2024

Pros

From process automation to cloud management, Workato offers great features and has always delivered.
I also like it is secure, scalable, and management and customization is easy too.

Cons

Workato is the best I have used. No complaints.

Paul
Paul
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Has Potential to be Amazing!

Reviewed on 4/11/2018

I think Workato has great potential. It seems like their needs to be better guides and walkthroughs...

I think Workato has great potential. It seems like their needs to be better guides and walkthroughs for each App integration.

Pros

The recipes allowed a huge assortment of customizations to the automated "bots". Workato also supports most of the popular apps like sheets, slack, smartsheet, jira, etc... It is great for us that have a developer background as we can make changes to the code to update recipes.

Cons

I had many issues getting the apps to connect properly so they could be used. It was not intuitive to figure out how to make a recipe as well.

Mwangi
Overall rating
  • Industry: Education Management
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Streamlining workflow management with Workato

Reviewed on 1/5/2024

Pros

I like that the tool offers real-time syncing and also is easy to use even to non-technical members.

Cons

The downside is that the pricing cost is quite expensive and is limited in terms of customization.

Oluchi
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A one stop solution for integration

Reviewed on 6/5/2024

Pros

It enables seamless integration of applications, data, and experiences.
Has made it easy to move records from one SaaS application to another.
It’s technical support is amazing.

Cons

It works extremely well nothing to dislike.

Showing 5 reviews of 58 Read all reviews

Workato FAQs

Below are some frequently asked questions for Workato.

Workato offers the following pricing plans:

  • Starting from: US$10,000.00/year
  • Pricing model: Subscription
  • Free Trial: Available

Base Workspace (Required): - $10,000 per year - Unlimited apps - Unlimited tasks & jobs - Unlimited connections - Unlimited users Recipe pack as add on: - Pricing based on volume - Buy recipes individually or in packs - Packs come in sizes of 10, 25, 50, and 100 - Access 400,000+ pre-built recipes

Workato has the following typical customers:

11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Workato supports the following languages:

English

Workato supports the following devices:

iPhone (Mobile), iPad (Mobile)

Workato integrates with the following applications:

ACCOUNTS, ADP GlobalView Payroll, ADP SmartCompliance, ASAP Systems, AWeber, Act!, ActiveCollab, ActiveDEMAND, Acuity Scheduling, Adobe Campaign, Adobe Commerce, Agendize, Agile CRM, Airbrake, Airtable, Alchemer, Amazon Cloud Search, Amazon EC2, Amplitude, AnyMeeting, AppDynamics, Appointy, Asana, AskNicely, Avaza, Axon Trucking Software, Azuqua, AzureDesk, BILL Accounts Payable & Receivable, BambooHR, Basecamp, Batchbook, Beanstalk, BigCommerce, Bitbucket, Bitium, Blackbaud Raiser's Edge NXT, Blackbaud eTapestry, Box, Braintree, Buffer, Calendly, Campaign Monitor by Marigold, Capsule, Chatwork, Close, Confluence, Conga CPQ, Conga Revenue Management, Constant Contact, Copper, Datadog, Deputy, Docusign, Dropbox Business, ERP Cloud, Eventbrite, Evernote Teams, Expensify, FreeAgent, FreshBooks, FreshMail, Freshchat, Freshdesk, Freshsales, Freshservice, FullContact, Get Satisfaction, GetResponse, GitHub, Gmail, GoTo Webinar, Google Ads, Google Analytics 360, Google Calendar, Google Contacts, Google Docs, Google Drive, Gusto, Hippo Manager, HubSpot CRM, HubSpot Marketing Hub, Insightly, Intercom, Intuit Data Protect, JIRA Service Management, Jira, Jobvite, Keap, Kenandy Cloud ERP, Kissmetrics, Knack, Kommo, Librato, LinkedIn for Business, Mailchimp, Marketing 360, Marketo Engage, Meta for Business, Microsoft 365, Microsoft Azure, Microsoft OneNote, Microsoft Outlook, Microsoft To Do, Microsoft Viva Engage, Mixpanel, Namely, NationBuilder, NetSuite, New Relic, Nitro Pro, OneDrive, OpsGenie, Oracle Service, Ortto, PagerDuty, PayPal, Pingdom, Pipedrive, Pivotal Tracker, Podio, ProWorkflow, Professional Services Cloud, QuickBooks Online, QuickBooks Online Advanced, QuickBooks Time, QuickFill, Quickbase, Quip, Replicon, Revel Systems, RingCentral Contact Center, RingEX, Rollbar, SAP Analytics Cloud, SAP CPQ, SAP Concur, Sage Accounting, Sage Intacct, Salesforce CPQ & Billing, Salesforce Marketing Cloud, Salesforce Platform, Salesforce Sales Cloud, Salesforce Work.com, SendGrid, ServiceM8, ServiceMax, ServiceNow, Shift4Shop, ShipTrack, Shipwire, Shopify, Showpad, Slack, Smartsheet, Splunk On-Call, Stripe, SurveyMonkey, TaskRay, Tradeshift, Trello, TrueContext, Twilio, Twitter/X, Unbounce, ValueOps, Veeva CRM, Velocity, Wave, Webflow, Wishpond, Wistia, WooCommerce, WordPress, Workable, Workboard, Workday Adaptive Planning, Workday Financial Management, Workday HCM, Workplace from Meta, Wrike, Wufoo, Xero, Zendesk Sell, Zendesk Suite, Zoho Analytics, Zoho Billing, Zoho Books, Zoho BugTracker, Zoho CRM, Zoho Campaigns, Zoho Connect, Zoho Creator, Zoho Desk, Zoho Expense, Zoho Forms, Zoho Inventory, Zoho Invoice, Zoho Mail, Zoho Meeting, Zoho Notebook, Zoho People, Zoho Projects, Zoho Recruit, Zoho SalesIQ, Zoho SalesInbox, Zoho Show, Zoho Sites, Zoho Social, Zoho Survey, Zoho Vault, Zoho Writer, ZoomShift, Zuora, authorize.net, eSales Enterprise, iVend Retail, xMatters

Workato offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Workato.