Namely
Engage your Company with Namely's All-in-one HR Solution
4.1 /5 (387 reviews) Write a Review!Namely Overview
What is Namely?
Namely is a HRIS (Human Resource Information System) which consolidates all HR and employee needs onto one platform.
Ideally suited to mid-sized and growing organizations, Namely's highly configurable HR platform can be adapted as the needs of your organization change and evolve. Namely’s scalable platform supports anything from local organizations right through to global scale operations. Namely incorporates an employee database, benefits delivery, full-service payroll provision and talent management system.
Namely organizes and delivers your company offerings by taking complete care of employee healthcare provision and insurance. Manage onboarding, monitor existing employees and align goals. The social news feed feature serves as a motivational and collaborative communication tool for your team.
In addition to a full payroll system, benefits administration and talent management features, Namely offers a core HR system comprising employee profiles, organizational charts, time off tracking and approvals, task and document management, along with custom reporting capabilities.
A strong support network, accessible 24/7 is enhanced by a comprehensive learning center. Namely promises easy implementation and a user-friendly interface. In addition to having passed the Standard Grey Box Security Assessment, Namely is in compliance with the TRUSTe’s U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework, storing and protecting your company data.
Namely currently supports clients of varying sizes across the professional services, technology and commerce sectors. The adaptability of the Namely platform however, makes it a suitable choice for any growing organization.
Namely Overview
Pricing
Pricing options
Contact Namely for pricing details.
Namely Features
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Namely Reviews
Namely Reviews
Namely keeps us connected and focused at work.
Namely has helped us to manage the workforce, employee retention, understand data and insights within our organization, and keeping us connected in a single package, and we are able to benchmark our productivity, accountability, and credibility in terms of HR. We are able to set time cards, clock-in features at work, as a result, we are able to get optimum results. Managing time-off requests, sick leave(vacation) for employees has been a lot easier, and also the reporting and analytic feature of Namely has helped to keep track of every record at work. Overall, Namely has helped our organization in managing the workforce, employee engagement along with payroll, benefits, and talent management.
Great HRIS and Payroll system with many customizable features
I and a Namely advocate, I was instrumental in recommending and seeting them up for my business. I just think their customer service format changes frequently and it is confusing sometimes to keep up with their preferred communication etiquette.
Avoid at all costs
Terrible - service reps do not know the system, standard payroll practice, let alone any questions. Service tickets get lost, takes months for resolution of more complex tasks and extreme micromanagement
Great Service
In the beginning, there were a few bumps in the road. But once we were assigned a team like [SENSITIVE CONTENT HIDDEN] we were all set. These three are the dream team as I call them. They have the answers and if not they will ensure they get you the answers. We have been extremely pleased with how they continue to provide us with the best customer service a client can ask for. They have enabled us to utilize the system to the fullest.
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Namely keeps us connected and focused at work.
Pros
Namely is simply a great platform for HR, Payroll, and benefits management within the organizational framework, as it helps to create better workplaces with varying functionality to adapt in small to mid-size businesses and comply with different regulations at work.
Cons
No particular downsides of the software. Sometimes, I got a problem syncing employee's data to Namely. The API call is not worth handled by the application and keeps me disconnected. Hope this would be solved in the next update.
Response from Namely
Thank you for your review! We really appreciate your feedback and are happy to hear that Namely helps you manage your workforce, keep employees engaged, and build a better workplace.
Great HRIS and Payroll system with many customizable features
I and a Namely advocate, I was instrumental in recommending and seeting them up for my business. I just think their customer service format changes frequently and it is confusing sometimes to keep up with their preferred communication etiquette.
Pros
We have a ver detailed and multi step performance review process, Namely allowe dus to build the ratings and concepts for our processes. The abilit ti assign multiplie review writers, the steps of approval and the reminders are all key in our operations.
Cons
Our account contacts and the way we communicate has changed at least 3 times in the past year. Sometimes i feel like there is a push to work with customer service only in their prefered way, if you send an e-mail instead of a case or if you mark something urgent that they don't think is urgent.
Response from Namely
Thank you for your review! We really appreciate your feedback and are happy to hear that you find our platform to be super customizable, especially when it comes to performance reviews.
As for customer support, we truly apologize for your experience. We are confident that our new Pod Service Model and the Namely Help Community will enhance clients' overall experiences going forward.
Avoid at all costs
Terrible - service reps do not know the system, standard payroll practice, let alone any questions. Service tickets get lost, takes months for resolution of more complex tasks and extreme micromanagement
Pros
It's pretty. There is really no other pro.
Cons
HRIS:
No proper Leave tracking for maternity/paternity, jury duty, bereavement leave ETC
There's no way to see a PTO accrual history
Employees are not alerted when their address format is invalid
Only one set of holidays - UK sees all US Holidays
When reporting structure changes you have to make MANUAL changes in Namely Payroll IN ADDITION to doing a mass upload in the HRIS
Doesn't auto track history of Job titles
Need to manually assign PTO to employees not automatic
Leave approval amends, not sent
Lack of point in time reporting
Does not auto assign pay group based on the type of pay entered
Payroll:
You can't retract partial payments
Had to print W2s and sort through employees that electronically consented and send out those that did not
"We have to do all of the calculations manually when there is a comp change in the middle of a pay period "
Invalid addresses prevent us from proceeding with payroll
We are unable to easily add "time and a half" for employees who work on holidays
Takes weeks to add a new department code
Tax withholdings do not flow seamlessly from HRIS to Payroll
If we need to Mark an employee as FICA tax exempt we need have to reach out to Namely as only they can do this
Employee ID do not flow over to HRIS
Manually have to add holiday pay for employees does not flow into payroll
You have to manually exclude employees from payroll once terminated
Time and attendance:
Time card entry is tedious
PTO doesn't communicate to Payroll
You have to man
Great Service
In the beginning, there were a few bumps in the road. But once we were assigned a team like [SENSITIVE CONTENT HIDDEN] we were all set. These three are the dream team as I call them. They have the answers and if not they will ensure they get you the answers. We have been extremely pleased with how they continue to provide us with the best customer service a client can ask for. They have enabled us to utilize the system to the fullest.
Pros
I find the Help Community to be a great asset and feature when you are looking for. quick response. I have to say with all that is happening with COVID-19 Namely has been on top of every new law.
Cons
The ability to run reports and headcount.
Response from Namely
Thank you for your review! We really appreciate your feedback and are happy to hear that you have found your service team and the Namely Help Community to be helpful - especially during this difficult time.
Namely HRIS
Excellent
Pros
I love the viewability of the site for our staff.
Cons
Back end functionality and learning. Lots of e-learning but we have admin users who need to be able to have a walk through while they are on their machine to understand. Namely does however, do a good job of having plenty of YouTube videos that show you the walk through.
Response from Namely
Thank you for your review! We really appreciate your feedback and have been releasing more intuitive training courses to make you and your HR team's e-learning experience as seamless as possible.
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Namely Pricing
Namely Pricing
Contact Namely for pricing details.
Contact Namely for pricing details.
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Namely Features
Namely Features
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Categories
Categories
Additional information for Namely
Additional information for Namely
Key features of Namely
- 3rd party integrations
- Benefits provision, management & administration
- Custom, real-time report generation
- Employee feedback surveys
- Employee onboarding
- Employee profiles
- Goal setting & tracking
- Payroll reporting
- Social news feed
- Time-off & attendance tracking
Benefits
Namely FAQs
Namely FAQs
Below are some frequently asked questions for Namely.
Q. What type of pricing plans does Namely offer?
Namely offers the following pricing plans:
Pricing model: Subscription
Free Trial: Not Available
Contact Namely for pricing details.
Q. What are the main features of Namely?
Namely offers the following features:
- 3rd party integrations
- Benefits provision, management & administration
- Custom, real-time report generation
- Employee feedback surveys
- Employee onboarding
- Employee profiles
- Goal setting & tracking
- Payroll reporting
- Social news feed
- Time-off & attendance tracking
Q. Who are the typical users of Namely?
Namely has the following typical customers:
Small Business, Mid Size Business
Q. What languages does Namely support?
Namely supports the following languages:
English
Q. Does Namely support mobile devices?
Namely supports the following devices:
Android, iPhone
Q. What other apps does Namely integrate with?
Namely integrates with the following applications:
Breezy, Greenhouse, JazzHR, Jobvite, Lever, Recruiterbox, SAP Litmos, The Applicant Manager, Workable, Workato
Q. What level of support does Namely offer?
Namely offers the following support options:
Online Support, Video Tutorials, Knowledge Base, Phone Support
Namely has helped us to manage the workforce, employee retention, understand data and insights within our organization, and keeping us connected in a single package, and we are able to benchmark our productivity, accountability, and credibility in terms of HR. We are able to set time cards, clock-in features at work, as a result, we are able to get optimum results. Managing time-off requests, sick leave(vacation) for employees has been a lot easier, and also the reporting and analytic feature of Namely has helped to keep track of every record at work. Overall, Namely has helped our organization in managing the workforce, employee engagement along with payroll, benefits, and talent management.