Scheduling, Communication, and Engagement for Restaurants
4.6/5 (160 reviews)7shifts empowers restaurants of all sizes to trim labor costs, retain staff, and stay labor compliant with robust employee scheduling, communication, labor compliance, and engagement tools. 7shifts makes it easy for restaurant owners and operations to manage employee schedules, communication, and labor costs with one simple platform.
Here’s how your restaurant can benefit from 7shifts:
Save 80% of your time spent scheduling and get 5 hours back in your week with 7shifts’ intuitive drag-and-drop schedule builder.
Cut staff calls and texts by 70% with built-in communication tools like chat and Announcements
Trim labor costs by 3% by integrating your POS + Payroll systems to sync sales and labor data and build more efficient schedules
Reduce employee turnover with proactive employee engagement statistics for each location, plus a leaderboard to highlight most- and least-engaged employees
Stay compliant everywhere with compliance features for California, Oregon, Seattle, New York, and more
Take 7shifts ‘to-go’ with free mobile apps for managers and employees to manage availability and time-off requests, chat with your team, track restaurant performance, and more
Trusted by over 300,000 restaurant professionals, 7shifts can be found in restaurants of all sizes—from mom-and-pop shops to national chains like Bareburger, Jamba Juice, and Five Guys. Start your free trial today to start scheduling for success.
Pros
It is easy to understand, set up and the customer service is extraordinary!
Cons
I wish there were more manager capabilities in the mobile app, but the app has improved already since it was first launched, so I imagine it will only get better.
I used to make schedules through Excel, and would have employees email time off requests and availability changes. This software makes everything so much easier. It is so easy to use - copy schedules from week to week, move around shifts, copy shifts, etc. This app made me like making the schedule!
It's also employee-friendly - they can give up and pick up shifts, and manager can approve them. They can communicate with each other through chat. Phone numbers and emails are available, so employees can easily contact each other.
Pros
No glitches ever (previous app we used glitched and made errors to employees' schedules)
Budgeting tool
Ability to put in events
Color coding departments and jobs
Ability to print PDF schedule
Communication (chat and message options)
Employees can trade shifts
Availability and time off request features are perfect
Multiple locations allows you to use employees at different sites, but you can see in lighter color where they are already scheduled to work
Great value for the price
They keep making it better and will let you know when an update has been made
Cons
There's a minimal international fee charged monthly for 7Shifts. But that's all!
Wow, wow, wow. Thanks for the kind words Arpita. We love hearing that you and your team are using every feature available in 7shifts to help Reggae Shack Cafe make scheduling less of a chore. Rock on!
Overall, it's easy and convenient to use and cheaper than some of the similar apps.
Pros
You can work from the website or from the app which is convenient if you're bouncing between locations. On the website, I can preset shift times for faster scheduling. You can set multiple roles which is beneficial for staff that do multiple things. You can assign an hourly to each role as well, so you can see an approximation of your labor for the week.
Cons
Unfortunately, the preset shift times do not translate over to the app so you do have to manually do it which takes a little more time. Although I have my preference set to get push notifications for almost all the app features, they don't always come through.
Thanks for the review Jayelynn! We appreciate your feedback and love hearing that 7shifts can help you keep your schedules straight from anywhere. I've passed along your request regarding preset shifts on the app to our mobile development team for further consideration. Thank you!
I have found that using 7shifts significantly decreases the number of errors surrounding scheduling and requested time off which is priceless in a labor market like this. furthermore, the time and energy spent on writing the schedule is much lower than when we used a homemade spreadsheet.
Pros
7shifts makes scheduling easy with a copy to next week feature that allows scheduler to mimic previous weeks schedules.
the repeating schedule feature makes scheduling kinder - allowing staff to set a weekly schedule of availability.
the chat and announcements feature lets communication flow without messier emails and texts.
the app-based time off submissions really simplify and streamline a formerly archaic system that was easy to screw up with paper notes, emails, calendars, notebooks.
the shift pool empowers staff to make last minute changes to their schedules or pick up extra work.
Cons
there's a lot of neat features that you have to pay extra for like an events calendar and labor to sales based scheduling.
Amazing! Thanks so much for the review Heather. We are happy to hear that 7shifts is proving beneficial to your team at State Park, especially in a tight labor market. Please do not hesitate to reach out if there is ever anything we can do to help support you or your team.
I get updates/push notifications from 7 shifts every week when my schedule is published, as well as updates from my managers and corporate offices. I also sometimes use it to make work life easier. Really glad to have this piece of software I thought I'd never use. Very good for the restaurant industry and hourly positions.
Pros
It's a really nice layout, it has thought of just about everything you could possibly need to use the software for. I have personally found it very useful for looking up the contact information of my coworkers and keeping track of request off time. For people like servers who constantly drop/add/trade shifts with other people, there is a useful feature to do that as well.
Cons
It logged me out when I changed phones, don't think that's necessary to protect information on this kind of app, but was easy to recover password. Overall a very minor con.
Thanks for the review Sara! We're happy to hear that 7shifts has everything you need to make your work life easier. We really appreciate your detailed feedback and if there is every anything we can improve upon in the future, please just reach out to our team any time. Cheers!
14-day free trial, no credit card required.
<li> Comp: free for up to 10 employees and 1 location max.
<li> Appetizer: from $17.99/month/location (billed annually) or $19.99/month/location (billed monthly)
<li> Entrée: from $39.99/month/location (billed annually) or $43.99/month/location (billed monthly).
<li> The Works: from $69.99/month/location (billed annually) or $76.99/month/location (billed monthly).
<li> Gourmet: contact 7Shifts for a custom pricing quote for enterprise restaurants and chains.
7shifts also offers volume discounts for franchises, restaurant groups and chains.
Below are some frequently asked questions for 7Shifts.
7Shifts offers the following pricing plans:
Starting from: US$18.00/month
Pricing model: Free, Subscription
Free Trial: Available
14-day free trial, no credit card required.
<li> Comp: free for up to 10 employees and 1 location max.
<li> Appetizer: from $17.99/month/location (billed annually) or $19.99/month/location (billed monthly)
<li> Entrée: from $39.99/month/location (billed annually) or $43.99/month/location (billed monthly).
<li> The Works: from $69.99/month/location (billed annually) or $76.99/month/location (billed monthly).
<li> Gourmet: contact 7Shifts for a custom pricing quote for enterprise restaurants and chains.
7shifts also offers volume discounts for franchises, restaurant groups and chains.
7Shifts offers the following features:
7Shifts has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
7Shifts supports the following languages:
English, French, Spanish
7Shifts has the following pricing plans:
Free, Subscription
7Shifts supports the following devices:
Android, iPhone, iPad
7Shifts integrates with the following applications:
CAKE, CAKE Guest Manager, Koomi POS, Lightspeed POS, QuickBooks, Square Point of Sale, Square for Restaurants, TouchBistro, Upserve POS, Wagepoint
7Shifts offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
I used to schedule my staff with an excel spreadsheet, screenshot and posted to a Facebook Forum. It was a madhouse trying to deal with shift swaps and reading the staff clockin/out cards to match their shifts. With a growing company this just wasn't gonna cut it anymore. 7shifts popped up in my personal Facebook feed and the rest is Kismet. The software has helped clean up so many of my payroll processes, allows my staff to switch shifts with only others of the same experience level or higher (so I ALWAYS have a manager on shift and not a hoard of brand new employees), helps my managers reach staff more easily, is so easy to understand that I haven't had to train the new staff on it and combined with the 7punches Clock-in/out software- I can relax knowing my staff can't clock in if they aren't on the schedule and my staff can breathe easily with the ability to calculate their paycheck in advance! The staff at 7shifts has always been extremely helpful and always welcoming for suggestions and updates. I can't imagine moving to any other system and am so glad I found it!