About CrashPlan

CrashPlan® for Small Business provides peace of mind through easy-to-use, unlimited automatic data backup and recovery. We help small businesses and organizations recover and bounce back faster from any worst-case scenario, whether it is a disaster, simple human error, a stolen laptop, ransomware and more. Our data security solution is a product of Code42, an industry leader protecting the critical data of more than 50,000 world-class organizations, including the largest global brands. Founded in 2001, the company is headquartered in Minneapolis, Minnesota, and backed by Accel Partners, JMI Equity, NEA and Split Rock Partners. For more information, visit crashplanforsmallbusiness.com.

Key benefits of CrashPlan

- Continuous cloud backup that won’t slow you down.
- No storage size limits, bandwidth caps or file-type restrictions.
- Advanced encryption for your data.
- Backup your business devices and hard drives.
- Easily manage all of your account and backup device settings online. For IT professionals, remotely manage most of the CrashPlan for Small Business functions from anywhere. Our simple-to-use desktop tools means anyone can restore lost files without assistance.

Devices

Business size

S M L

Markets

Australia, Canada, Germany, United Kingdom, United States

Supported Languages

English

Images

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CrashPlan video
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Features

Total features of CrashPlan: 28

  • Access Controls/Permissions
  • Activity Tracking
  • Application Security
  • Automatic Backup
  • Backup Log
  • Backup Scheduling
  • Cloud Backup
  • Compliance Management
  • Compression
  • Continuous Backup
  • Device Management
  • Disaster Recovery
  • Encryption
  • Incremental Backup
  • Intrusion Detection System
  • Knowledge Management
  • Multiple Format Support
  • Multiple System Support
  • Patch Management
  • Real Time Reporting
  • Remote Access/Control
  • Retention Policy
  • SSL Security
  • Secure Data Storage
  • Self Service Portal
  • Threat Response
  • Vulnerability Scanning
  • Web Access / Restoration

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Reviews

Overall rating

4.6 /5
(226)
Value for Money
4.4/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.5/5

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Showing 5 reviews of 226
Ray A.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I relied on Crashplan for document backup while completing my PhD abroad.

Reviewed on 15/12/2017

Outstanding performance over the 3 year period that I used it. Once my data was uploaded (it took...

Outstanding performance over the 3 year period that I used it. Once my data was uploaded (it took nearly a year), I was assured that my PhD research was safe.

I stopped using it because the internet in China was simply too restricted and curtailed to make it useful.

Pros

It runs continuously in the background to ensure that the files selected are backed up.
The Crashplan client automatically backs up to ensure that customers are using the very latest client and are not in danger of security leaks.

The Crashplan client is cross-platform and will run on Linux and Mac

Cons

Code42 appears to have removed their plan for standard household users and now only has plans for small and large businesses. Unfortunate for the average household computer user.

When I used Crashplan for backup in Beijing, China, the upload speeds were horrendously slow. I assume this was not the fault of Crashplan, but the result of serious Internet throttling by the internet provider or by state security apparatus in China where all connections to the outside world are severely curtailed. Backing up 200gb of data took nearly half a year. But my experience was likely unusual.

Based on other user reports of Crashplan, the upload and download speeds are quite good.

Paul B.
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Capable flexible backup solution

Reviewed on 28/10/2020

I used Crashplan for several years and found it to be an excellent reliable product. I no longer...

I used Crashplan for several years and found it to be an excellent reliable product. I no longer used it because the home user option was withdrawn and the small business pricing was prohibitive for a home user. If the option is ever reinstated I would not hesitate in returning to use the product.

Pros

Flexibility, reliability, ease of use, configuration options. Unlimited storage, file modification history. Local backup and peer to peer options.

Cons

Withdrawal of home user option, which I understand given the economics of providing unlimited storage.

Lisa W.
Overall rating
  • Industry: Banking
  • Company size: 51-200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Reliable backup software that is easy to set up and use

Reviewed on 18/2/2021

CrashPlan was a very affordable online backup solution for our small business. We only have one...

CrashPlan was a very affordable online backup solution for our small business. We only have one server, and even though you can set up multiple servers and computers to use CrashPlan, we only needed one. We also set up continuous backup, but set the hours for the evening so it would not interfere with our daily work (such as Quickbooks). Our SQL data is also backed up.

Pros

We needed to find a replacement for an online backup software package that was no longer working reliably for our company. CrashPlan was easy to install and was up and running within an hour. The initial load of our data took many hours, but that is to be expected.

Cons

The reporting options are actually a bit more complex than what I need. Reports can be set up for several users, but we only have one user.

Benjamin J.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Has so much potential but is being held back

Reviewed on 12/7/2018

Unlimited backup storage of my computer system with revision history

Unlimited backup storage of my computer system with revision history

Pros

The fact that the cost vs amount of storage you receive is incredible with Crash Plan. I have looked through so many providers for online backups and I don't believe anyone comes close to what is offered by this software.

The fact that once you you install the program and sign in, the interface is very straight forward allowing you to select what on your computer you want to back up, all the way down to the entire contents of your C: drive is great and makes the product easy to use.

Notifications are also a great feature to notify you if there was a problem during a backup.

Cons

My major issues come down to resource usage and customer support. This software, even though it does fantastic things, is an absolute resource hog.

In the past I have been able to run constant backups incrementally at 15 minute intervals without much slow down of my systems. Within the past year however, on a 16GB memory system, as soon as crash plan begins to backup my memory usage jumps from about 15% to over 50% until I stop the program completely. On windows server 2012, the same issue happens, whether Crash Plan is installed for every user, or just my admin account, the instantaneous system slow down is there to where everyone on the system is effected.

My two attempts at contacting support about the issue resulted in almost a 1 week wait time between calls/emails and the answer I ended up receiving was that they would no longer be supporting servers with the Crash Plan application. However present day their website still says it supports windows servers.

The idea behind the program is amazing, I just wish the execution and support was more clear and helpful.

Bob J.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

CrashPlan Pro (Code42)

Reviewed on 9/2/2021

I've been using CrashPlan Pro, and now called Code42 for over 10 years and overall I really like...

I've been using CrashPlan Pro, and now called Code42 for over 10 years and overall I really like how it works. I started with the On-Prem solution, and moved to the Code42 Cloud a few years ago. The Cloud product allowed me to do away with our in-house CrashPlan Pro servers and huge storage arrays.

Pros

Over 10 years ago, CrashPlan Pro came recommended by an IT friend. I've been using since then.

Cons

Overall, the ease of use for the end user is nice. However, the admin portal and all the intricate settings takes some time to get used to as well as tweaking of the settings.

Showing 5 reviews of 226 Read all reviews

CrashPlan FAQs

Below are some frequently asked questions for CrashPlan.

CrashPlan offers the following pricing plans:

  • Starting from:
  • Pricing model: Subscription
  • Free Trial: Available

$10 per month, per device

We do not have any information about CrashPlan features

CrashPlan has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500

CrashPlan supports the following languages:

English

CrashPlan supports the following devices:

We do not have any information about what integrations CrashPlan has

CrashPlan offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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