Lessonly

Pros

We use this mostly for Knowledge Management System but we also use Lessonly to onboard new employees. The interface is engaging and extremely user friendly. Support is extremely fast and responsive. Superb customer service.

Cons

The quizzes and practice on demand are a bit clunky. There are no options to roll out the same quizzes to the same user, only limited to scoring system where they can re-take if failed. Practice on demand is only in a narrative scenario so it's only useful for written scenario which is not useful for us. Integration was a bit hard to do with Salesforce.

Pros

-From the pitch to implementation, their support was fantastic. They really helped to make sure this would suit our needs and after signing the contract, they followed up to set up a few meetings to make sure we fully understood how to use it to its full capacity.

-It's extremely straightforward and easy to use for both administrators and learners. It was so simple I felt like I was missing something, but they assured me that wasn't the case :)

-It offers a lot of information and lessons on how to actually train and improve your training process at no additional cost. This has proven to be a really invaluable resource and has improved our training program and saved time in developing it.

-I love that it integrates with Zendesk.

Cons

-I wish it allowed for some more customization or formatting variation.

-Though you can easily embed videos, you can't host them through Lessonly. We knew this going in so it obviously wasn't a dealbreaker, but it would be nice.

-As an administrator, I really wish it was possible to create a grading key. I find I create a lot more multiple choice quizzes because it's just too hard to grade written answers.

Pros

The interface is clean, and lessons are relatively easy to create. Because it has such a minimalist design, there were very little extra work needed to make it look nice and enticing for our team to use.

Cons

They've only just now begun to add support for SCORM, relying solely on their built in editor for awhile. The customer support team is responsive, but very few changes or updates seem to be made from user feedback. It also felt as though substantial updates to the app were few and far between. This was disappointing, to say the least.

Pros

-Ability to make lessons to review best practices
-Video recording for sales pitches
-Quizzes and test over sales training
-Continued training

Cons

Needs to fix a couple of bugs with copy and paste feature, but other than that it is great!

Pros

I use this product for all my new hires and sometimes tenured employees for additional training. The ability to built lessons within different paths is perfect for staying organized and making many different trainings to use continuously. I love that I am able to track my employee's progress within each path too, as well as the ability to test them on their knowledge.

Cons

The technical aspects of moving lessons from path to path is a bit long and could be made easier, maybe a couple of shortcuts could be made to make it a quicker process.