About Jotform

The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.

Offline data collection. Whether you’re in the field, on a mountain, or flying over the sea, gather important information offline — with no internet connection.

Advanced form fields. Take advantage of advanced form fields, such as geolocation, voice recording, and e-signatures to get more complete data for your business.

Kiosk mode. Kiosk mode allows multiple people to fill out a form over and over again on a single device. Use kiosk mode at trade shows or conferences to collect important information.

Assign forms. Assign forms to your teammates so they can access, fill out, view, and manage their responses.

Customize Notifications. Enable or disable notifications on your forms so you can cut through the noise and stay on top of what matters most.

Share your forms and submissions. Easily share your forms and form submissions via email, text, or through other apps.

Be sure to download it on the App Store or Google Play Store.

Pricing starting from:

US$29.00/month

  • Free Version
  • Free Trial
  • Subscription
Pricing plans

Key benefits of Jotform

Digitize your forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.

Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs your data automatically.

No internet connection, Wi-Fi, or LTE data usage needed!

Advanced Form Fields
- GPS location capture
- QR code and barcode scanner
- Voice recorder
- Signature capture
- File upload
- Take photo

Run your forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Continue without locking to look at your other forms.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers

Surveys display full screen — no toolbars or menus will be available.

Take action quickly with notifications
- Receive instant push notifications for each response
- Enable or disable notifications for specific forms

Collaboration with your team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take an action according to your team responses.

With Jotform Mobile Forms, you can quickly access every Jotform feature from your mobile device. New to Jotform? Here’s what you can do with the world’s easiest form builder:

Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!

Automate Your Workflow
- Add conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data

Connect with Your Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration

Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees

Publish Your Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix

Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Brazil, Canada, China, France and 7 others

Supported Languages

Danish, Dutch, English, Finnish, French and 9 others

Pricing starting from:

US$29.00/month

  • Free Version
  • Free Trial
  • Subscription
Pricing plans

Images

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Features

Total features of Jotform: 237

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Annotations
  • Anonymous Feedback
  • Appointment Management
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Attendance Management
  • Attendance Tracking
  • Audit Management
  • Autofill
  • Automated Scheduling
  • Bereavement Management
  • Billing & Invoicing
  • Built-In Database
  • Buy Side (Suppliers)
  • CRM
  • Calendar Management
  • Campaign Management
  • Care Plan Management
  • Charting
  • Chat/Messaging
  • Claims Management
  • Class Scheduling
  • Classroom Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Content Publishing Options
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Convert to PDF
  • Credit Card Processing
  • Curriculum Management
  • Customer Experience Management
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Questions
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Dashboard Creation
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Retrieval
  • Data Security
  • Data Storage Management
  • Data Synchronisation
  • Data Verification
  • Data Visualisation
  • Digital Signature
  • Document Analytics
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Electronic Payments
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Recognition Software
  • Encryption
  • Engagement Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Feedback Management
  • File Sharing
  • File Storage
  • Financial Aid Management
  • For Healthcare
  • For Home Care Providers
  • For Nonprofits
  • For Nursing Homes
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Fundraising Management
  • Goal Management
  • Goal Setting/Tracking
  • Government Contracts
  • Grant Management
  • HIPAA Compliant
  • Higher Education
  • Home Health Care Management
  • Housing Management
  • Incident Management
  • Inventory Management
  • Invoice Management
  • K-12
  • Knowledge Management
  • Learning Management
  • Maintenance Scheduling
  • Media Library
  • Member Database
  • Membership Management
  • Merge/Append Files
  • Mobile Access
  • Mobile Signature Capture
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-Party Signing
  • Multiple Question Types
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Nursing Forms Tracking
  • Offline Access
  • Offline Response Collection
  • Online Payments
  • Online Polling
  • PCI Compliance
  • PDF Conversion
  • PDF Reader
  • Patient Intake
  • Patient Records Management
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Planning Tools
  • Pre-built Templates
  • Presentation Tools
  • Process/Workflow Automation
  • Progress Reports
  • Progress Tracking
  • Project Planning/Scheduling
  • Pulse Surveys
  • Question Branching
  • Quizzes
  • Quotes/Estimates
  • Ratings/Reviews
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Updates
  • Recognition Tracking
  • Records Management
  • Recurring/Subscription Billing
  • Registration Management
  • Rehabilitation Management
  • Reimbursement Management
  • Reminders
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Rewards Catalogue
  • Rewards Management
  • Rewards Points
  • Role-Based Permissions
  • SSL Security
  • Scheduling
  • Search/Filter
  • Secure Data Storage
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Service History
  • Single Sign On
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Specialty Contracts
  • Spend Management
  • Staff Scheduling
  • Status Tracking
  • Student Information/Records
  • Summary Reports
  • Support Audio/Images/Video
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Collaboration
  • Template Management
  • Text Editing
  • Text Fields
  • Third Party Integrations
  • Training Management
  • Transaction Management
  • Trend Analysis
  • User Management
  • Version Control
  • Visual Analytics
  • Volunteer Management
  • Watermarking
  • Web Forms
  • Website Integration
  • Widgets
  • Work Order Management
  • Workflow Management

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Reviews

Overall rating

4.6 /5
(1,448)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.4/5

Already have Jotform?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 1,448 Read all reviews
Showing 5 reviews of 1,448
YoYo
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

JotForm - Google Form on Steroids.

Reviewed on 14/2/2021

Decent experience. Overall, a mid-tier product at a mid-tier price. Worth it. And has a decent free...

Decent experience. Overall, a mid-tier product at a mid-tier price. Worth it. And has a decent free pricing.

Pros

JotForm had a lot of options that Google Form and Typeform and other form software don't have. Such as accepting payment, accepting signatures, etc.

Cons

JotForm limits what its users can and cannot do with the forms unnecessarily even if you are just making a form for testing purposes. Unlike Google Forms where you can essentially do whatever you want.

Alternatives Considered

Google Forms

Reasons for Switching to Jotform

JotForm had some security and payment processing features that these other forms did not have. And also has HIPAA compliance for the forms.

Response from Jotform

Thanks for the positive review and glad that you had a decent experience using JotForm. I'd like to clarify that with our free plan, you can already access all the JotForm core features. However, there are limits including the number of forms. For the free plan, you can only keep 5 active forms in your account. If you have created a test form, you can archive it later so it won't be counted towards your limit.
Hope this information helps. Regards!

Asmit
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome App ( Must use by everyone)

Reviewed on 11/4/2023

Overall, Jotform is a highly versatile and user-friendly platform that offers a wide range of...

Overall, Jotform is a highly versatile and user-friendly platform that offers a wide range of features and customization options. Whether you're looking to create a simple contact form or a complex order form with payment integration, Jotform is a great choice that can help you get the job done quickly and easily.

Pros

One of the key things that many users appreciate about Jotform is its ease of use. The platform has a very intuitive and user-friendly interface that makes it easy for users to create and customize their forms, even if they don't have any coding or technical expertise. The drag-and-drop form builder is especially popular, as it allows users to easily add and arrange form fields, as well as customize the look and feel of their forms.Another great feature of Jotform is its extensive library of form templates. This makes it easy for users to get started with a pre-designed form that they can customize to their needs, rather than starting from scratch. Jotform also offers a wide range of form fields and customization options, allowing users to create forms that are tailored to their specific needs.In addition to its ease of use, Jotform is also known for its robust set of features. The platform offers a variety of advanced form-building features, such as conditional logic, form calculations, and payment integrations. This makes it a great choice for businesses and organizations that need to create complex forms that can handle a variety of tasks and transactions.

Cons

One potential drawback of Jotform is that its free plan has some limitations, such as the number of forms you can create and the amount of submissions you can receive per month. While these limitations may not be an issue for small businesses or personal use, they could be a hindrance for larger organizations or those with higher traffic needs.Another potential downside of Jotform is that some users may find the platform to be overwhelming due to the wide range of features and customization options available. While the drag-and-drop interface and form templates make it easy to get started, some users may struggle with more advanced features, such as conditional logic and payment integrations. However, Jotform does offer extensive documentation and customer support to help users navigate these features.Finally, some users may wish that Jotform offered more integrations with other third-party applications. While Jotform does offer integrations with many popular platforms, such as Google Sheets, PayPal, and Dropbox, some users may need more specialized integrations that are not currently available.Overall, while Jotform is a highly versatile and user-friendly platform, there may be some limitations or challenges that users could face. However, Jotform does offer extensive documentation and customer support to help users overcome these challenges and make the most of the platform's features.

Christi
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Worst Experience Ever - Our Form Was Disabled and Access Blocked without notice

Reviewed on 14/4/2023

It's the worst, most unprofessional experience Ive ever had with a platform. Zero customer service...

It's the worst, most unprofessional experience Ive ever had with a platform. Zero customer service to even determine why our account was suspended.

Pros

It was free. What else do you want me to say?

Cons

The Google doc form that Jot Form eventually produced could have been produced through Google docs tools or templates. I wasn't impressed. What was worse, after spending an hour sending out our Jot Form sponsorship form to old and potentially new sponsors, I received an email from a potential sponsor saying that the Jot Form link didn't work. To my disbelief, Jot Form not only disabled our non-profit form but suspended our account - all without notice or explanation. We have never knowingly violated any terms of use on any site and even if done inadvertently, at least a warning or notice before or after the fact would be the professional response. If we exceeded our free usage, which is not likely, at least a pop up could give us an opportunity to upgrade. There was none. And then there was the Contact Form. After taking time to change our password and complete the contact form, you can only contact them if logged in. The login was blocked.Adding to the false claim of having 40 million users while having such basic issues, this platform is one I will avoid at all cost. Appearing to be completely unprofessional, we probably lost thousands in potential sponsorships.

Verified Reviewer
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product For a Small Company

Reviewed on 6/2/2023

Our experience with Jot Form has been amazing and has changed the way that we are able to operate...

Our experience with Jot Form has been amazing and has changed the way that we are able to operate as a company. We no longer need to rely on pen and paper to help manage our team out in the field. With the help of the forms, we are able to accurately track times and gather information from our caregivers as well as our clients.

Pros

We really like to use the forms to keep track of our caregivers times. We mostly don't use paper timesheets anymore, and we now have a hard paper trail not subject to the potential loss of any physical sheets of paper.

Cons

Occasionally can't download PDF submissions. We depend on these to keep good records of our team mates times on particular shifts.

Alternatives Considered

DocuSign

Reasons for Choosing Jotform

Just looking for a better option that was intuitive and easy to use.

Switched From

Adobe Acrobat Sign

Reasons for Switching to Jotform

The price is more set in stone and the overall usability is just much simpler on Jotform.

Response from Jotform

Thanks for sharing your positive review of our product. We are glad that you are able to utilize our platform for your transition to paperless. If you have encountered any issues, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Rob
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best in online form builder

Reviewed on 15/5/2023

Please note that while JotForm offers many powerful features, specific functionalities and...

Please note that while JotForm offers many powerful features, specific functionalities and capabilities may vary and evolve over time. It's always a good idea to refer to JotForm's official documentation or website for the most up-to-date information.

Pros

Easy form creation: JotForm's intuitive drag-and-drop interface and pre-designed templates make it easy to create professional-looking forms without any coding knowledge or technical skills. This saves time and effort in form development.Versatility: JotForm can be used for a wide range of purposes, including surveys, registrations, applications, order forms, feedback collection, event sign-ups, and more. Its flexibility makes it suitable for various industries and use cases.

Cons

Dependency on internet connectivity: JotForm is an online platform, which means it requires a stable internet connection to access and use its features. If there is limited or no internet connectivity, it may hinder form creation, data collection, and submission management.Learning curve: While JotForm provides an intuitive interface, some users may still require time to familiarize themselves with the platform and its features, especially if they are new to form builders or have complex form requirements. Learning and adapting to new tools can pose a temporary challenge for some users.

Response from Jotform

Hello Rob, Thank you for sharing a detailed review of our platform. We do have the Jotform mobile form in which you can collect form submissions offline. For more information, you can check this guide: https://www.jotform.com/help/589-how-can-i-use-jotform-mobile-forms-without-internet-access/. If you have questions or suggestions, please contact us through our support contact form at https://www.jotform.com/contact/. We'll be happy to help.

Showing 5 reviews of 1,448 Read all reviews

Jotform FAQs

Below are some frequently asked questions for Jotform.

Jotform offers the following pricing plans:

  • Starting from: US$29.00/month View Pricing Plans
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

The starter plan is free with 100 form submissions per month that can be stretched to 200 on the free plan. If you need more submissions the price starts from $24/month, with a discount for yearly payments. Bronze - $24/month Silver - $29/month Gold - $79/month

Jotform has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Jotform supports the following languages:

Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

Jotform supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Jotform integrates with the following applications:

2Checkout, AWeber, ActiveCampaign, Airtable, Akita, Apache Hive, Asana, Authorize.Net, Automate.io, Basecamp, BluePay, BlueSnap, Box, Braintree, Brevo, Callingly, Campaign Monitor, CardConnect, Chargify, ClickUp, ClinchPad, Clover by First Data, Constant Contact, ConvertKit, CyberSource, Dropbox Business, Egnyte, EngageBay CRM, Evernote Teams, FTP Today, Freshdesk, GetResponse, GoCardless, GoToWebinar, Google Analytics 360, Google Calendar, Google Contacts, Google Drive, Highrise, HubSpot CRM, IFTTT, Insightly, Joomla, Keap, Klaviyo, Knack, Mad Mimi, Mailchimp, MailerLite, Make, MariaDB, Meta for Business, Microsoft Excel, Microsoft SQL Server, Mollie, MongoDB, OneDrive, OpenCRM, Oracle Aconex, PayJunction, PayPal, PayPal Invoicing, PayU, Paymo, Paysafe, Pipedrive, Podio, Salesforce Platform, SendGrid, Skrill, Smartsheet, Solve CRM, Square Point of Sale, Stripe, Tray.io, Trello, Typeform, VerticalResponse, Weebly, WordPress, Worldpay, Wrike, Zapier, Zendesk Suite, Zoho CRM, Zoom Meetings, iContact, monday.com

Jotform offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Jotform.