About Jotform

The company offers 10,000+ ready-made form templates, 100+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.

Offline data collection. Whether you’re in the field, on a mountain, or flying over the sea, gather important information offline — with no internet connection.

Advanced form fields. Take advantage of advanced form fields, such as geolocation, voice recording, and e-signatures to get more complete data for your business.

Kiosk mode. Kiosk mode allows multiple people to fill out a form over and over again on a single device. Use kiosk mode at trade shows or conferences to collect important information.

Assign forms. Assign forms to your teammates so they can access, fill out, view, and manage their responses.

Customize Notifications. Enable or disable notifications on your forms so you can cut through the noise and stay on top of what matters most.

Share your forms and submissions. Easily share your forms and form submissions via email, text, or through other apps.

Be sure to download it on the App Store or Google Play Store.

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Jotform

Digitize your forms and surveys
- Save time and money with paperless forms.
- Generate, view, and edit forms.
- Collect and manage data instantaneously.

Collect data anytime & anywhere, even offline
- Fill out your forms and review submissions on the go without having to wait until you
have access to a computer.
- Once you are back online, Jotform syncs your data automatically.

No internet connection, Wi-Fi, or LTE data usage needed!

Advanced Form Fields
- GPS location capture
- QR code and barcode scanner
- Voice recorder
- Signature capture
- File upload
- Take photo

Run your forms and surveys in kiosk mode
- Enter kiosk mode to collect multiple submissions from a public or personal device.
- Lock down your app and turn your device into an online or offline survey station.
- Continue without locking to look at your other forms.
- Go from a completed survey to the start page automatically and securely.
- Perfect for trade shows, conferences, and fundraisers

Surveys display full screen — no toolbars or menus will be available.

Take action quickly with notifications
- Receive instant push notifications for each response
- Enable or disable notifications for specific forms

Collaboration with your team
- Share forms via email, text, and other mobile apps (Facebook, Slack, LinkedIn, etc.)
- Assign forms to members of your team to send and view responses
- Team members can access their forms without a JotForm account
- Take an action according to your team responses.

With Jotform Mobile Forms, you can quickly access every Jotform feature from your mobile device. New to Jotform? Here’s what you can do with the world’s easiest form builder:

Build Any Form in Seconds
- No coding skills required
- Drag-and-drop Form Builder
- 5,000+ customizable form templates
- If you need, login or sign up with your Google account
- Create registration forms, application forms, order forms, contact forms, sign-up forms, offline surveys, and more!

Automate Your Workflow
- Customize your workflows with conditional logic, calculations, and widgets
- Set up autoresponders for confirmation emails and reminders
- Generate analytics reports for your data
- Assign tasks to your team members easily
- Use payment forms in your workflows

Connect with Your Favorite Apps
- Integrate with CRM software, email marketing lists, cloud storage, spreadsheets, and
payment processors
- Popular integrations: PayPal, Square, Google Calendar, Google Sheets, Airtable,
Dropbox, Mailchimp, Zoho, Salesforce
- Connect with thousands of more apps using JotForm’s Zapier integration

Collect Money Online
- Accept credit cards for one-time payments, recurring payments, and donations
- Integrate with 35 secure payment gateways, including PayPal, Square, Stripe, and
Authorize.Net
- No additional transaction fees

Publish Your Form Anywhere
- Copy and paste a short embed code into your web page HTML
- Embed on any web page, such as WordPress, Facebook, Blogger, Weebly, Squarespace,
and Wix

Protect Your Data
- 256-bit SSL encryption
- PCI DSS Level 1 compliance
- GDPR compliance

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Brazil, Canada, China, France and 12 others

Supported Languages

Danish, Dutch, English, Finnish, French and 9 others

Pricing starting from:

US$39.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Jotform Software - Create gorgeous forms without needing to know how to design.
Jotform Software - Jotform offers the largest selection of free form templates available online.
Jotform Software - Jotform offers everything from CRMs and cloud storage solutions to payment processors and project management boards!
Jotform Software - With secure PCI compliance, a mobile-friendly interface, no additional transaction fees, and 40+ payment gateways available, Jotform makes it easier than ever to securely receive online payments.
Jotform Software - Being away from your computer shouldn’t stop you from getting the information you need. No matter where you work, Jotform Mobile App lets you collect data offline with powerful forms you can manage from your phone or tablet.
Jotform Software - Save time with powerful productivity tools
Jotform Software - Jotform basic information
Jotform Software - Jotform account settings
View 9 more
Jotform video
Jotform Software - Create gorgeous forms without needing to know how to design.
Jotform Software - Jotform offers the largest selection of free form templates available online.
Jotform Software - Jotform offers everything from CRMs and cloud storage solutions to payment processors and project management boards!
Jotform Software - With secure PCI compliance, a mobile-friendly interface, no additional transaction fees, and 40+ payment gateways available, Jotform makes it easier than ever to securely receive online payments.
Jotform Software - Being away from your computer shouldn’t stop you from getting the information you need. No matter where you work, Jotform Mobile App lets you collect data offline with powerful forms you can manage from your phone or tablet.
Jotform Software - Save time with powerful productivity tools
Jotform Software - Jotform basic information
Jotform Software - Jotform account settings

Features

Total features of Jotform: 305

  • 360 Degree Feedback
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Action Management
  • Activity Dashboard
  • Activity Planning
  • Activity Tracking
  • Admissions Management
  • Alerts/Notifications
  • Alumni Management
  • Annotations
  • Anonymous Feedback
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Archiving & Retention
  • Assessment Management
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Autofill
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Bereavement Management
  • Billing & Invoicing
  • Booking Management
  • Business Process Automation
  • Buy Side (Suppliers)
  • CRM
  • CSAT Survey Structure
  • Calendar Management
  • Campaign Management
  • Care Plan Management
  • Charting
  • Claims Management
  • Class Registration
  • Class Scheduling
  • Classroom Management
  • Client Database
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Completion Tracking
  • Compliance Management
  • Compliance Tracking
  • Conditional Logic
  • Configurable Workflow
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Management
  • Content Publishing Options
  • Continuous Feedback
  • Contract Drafting
  • Contract/License Management
  • Convert to PDF
  • Credit Card Processing
  • Curriculum Management
  • Customer Experience Management
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Questions
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Data Analysis Tools
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Retrieval
  • Data Security
  • Data Storage Management
  • Data Synchronisation
  • Data Verification
  • Data Visualisation
  • Digital Signature
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Imaging
  • Document Management
  • Document Review
  • Document Storage
  • Document Templates
  • Donor Management
  • Drag & Drop
  • Dues Management
  • EMR/EHR
  • Electronic Forms
  • Electronic Payments
  • Electronic Signature
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Employee Recognition Software
  • Encryption
  • Engagement Tracking
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Feedback Management
  • File Management
  • File Recovery
  • File Sharing
  • File Storage
  • Financial Aid Management
  • For Government
  • For Group Therapy
  • For Healthcare
  • For Higher Education
  • For Home Care Providers
  • For Legal Professionals
  • For Mental/Behavioral Health
  • For Municipal Offices
  • For Nonprofits
  • For Nursing Homes
  • For Substance Abuse Therapy
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Fundraising Management
  • Goal Management
  • Goal Setting/Tracking
  • Government Contracts
  • Grant Management
  • Group Registration
  • HIPAA Compliant
  • Home Health Care Management
  • Housing Management
  • Incident Management
  • Income/Expense Tracking
  • Initial Assessments
  • Inventory Management
  • Invoice Management
  • Job Management
  • K-12
  • Knowledge Management
  • Lab Integration
  • Learning Management
  • Live Results Sharing
  • Maintenance Scheduling
  • Media Library
  • Medication Alerts/Warnings
  • Medication Management
  • Member Database
  • Membership Management
  • Merge/Append Files
  • Mobile Access
  • Mobile Signature Capture
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Language
  • Multi-Location
  • Multi-Party Signing
  • Multi-Provider Practice
  • Multiple Question Types
  • Multiple User Accounts
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • No-Code
  • Notes Management
  • Nursing Forms Tracking
  • Offline Access
  • Offline Response Collection
  • Online Booking
  • Online Payments
  • Online Polling
  • Online Registration
  • Onsite Registration
  • Outcome Assessment Tools
  • PCI Compliance
  • PDF Conversion
  • PDF Reader
  • Patient Communications
  • Patient Database
  • Patient Intake
  • Patient Monitoring
  • Patient Portal
  • Patient Records Management
  • Payment Collection in the Field
  • Payment Processing
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Performance Review Management
  • Permit Issuance
  • Phone Polling
  • Practice Management
  • Pre-built Templates
  • Presentation Tools
  • Process/Workflow Automation
  • Progress Notes
  • Progress Reports
  • Progress Tracking
  • Project Planning/Scheduling
  • Project Workflow
  • Proposal Generation
  • Pulse Surveys
  • Question Branching
  • Question Piping
  • Quizzes
  • Quotes/Estimates
  • RFP Management
  • Randomisation
  • Rater Selection
  • Ratings/Reviews
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recognition Tracking
  • Records Management
  • Recurring/Subscription Billing
  • Registration Management
  • Rehabilitation Management
  • Reimbursement Management
  • Reminders
  • Remote Data Capture
  • Renewal Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Response Quotas
  • Response Validation
  • Rewards Catalogue
  • Role-Based Permissions
  • Rules-Based Workflow
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Messaging
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Service History
  • Session Notes
  • Single Sign On
  • Site Intercept Survey
  • Skills Assessment
  • Skip Logic
  • Social Media Integration
  • Specialty Contracts
  • Spend Management
  • Staff Management
  • Staff Scheduling
  • Statistical Analysis
  • Status Tracking
  • Student Information/Records
  • Student Management
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Team Collaboration
  • Telemedicine Software
  • Teletherapy
  • Template Management
  • Templates
  • Text Editing
  • Text Fields
  • Therapy Notes
  • Third-Party Integrations
  • To-Do List
  • Training Management
  • Transaction Management
  • Treatment Planning
  • Trend Analysis
  • URL Customisation
  • User Management
  • Version Control
  • Video Support
  • Visual Analytics
  • Volunteer Management
  • Watermarking
  • Web Forms
  • Website Integration
  • Widgets
  • Word Clouds
  • Work Order Creation
  • Workflow Configuration
  • Workflow Management

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Stripe

4.6
#3 Alternative to Jotform
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Venmo

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Reviews

Overall rating

4.7 /5
(2,385)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.7/5
Customer Support
4.4/5

Already have Jotform?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 2,385
Parth
Parth
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

JotForm : A User-friendly Form Builder

Reviewed on 7/1/2025

Overall, I Love using the Jotform to create the forms for different purposes. The drag-and-drop...

Overall, I Love using the Jotform to create the forms for different purposes. The drag-and-drop feature and pre-designed templates are the key reason to use the Jotform

Pros

There are so many ready templates available for the user to use to create the forms for the different applications such as hotel booking, Feedback form and Customer service surveys.

Cons

The paid plans are more expensive and sometimes when your requirement and the number of users using the forms grows, it is difficult to manage the expense.

Response from Jotform

Hi Parth,
Thanks for your positive review. We're happy to hear that you find our form templates helpful for creating your forms quickly. We understand your concern about our pricing, and we continually strive to provide a balance between high-quality service and affordability. Your input is valuable, and we'll keep working to ensure that Jotform remains a valuable tool for everyone.
Let us know if you have questions or suggestions through our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Ivy
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to use form set up

Reviewed on 12/12/2024

Pros

The pre-made templates are a huge time saver. It has allowed me to have a starting place and make adjustments as needed

Cons

Not necessarily a con but there are many templates to choose from.

Alternatives Considered

Google Forms

Reasons for Switching to Jotform

I wanted to tey something new to see if it would give me better results

Response from Jotform

Hi Ivy,
Thanks for your positive review. We're happy to hear that the pre-made form templates have been helpful and saved you time. It's great that they provide a solid starting point for your customization.
Let us know if you have questions from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Benjamin
Benjamin
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Free version is bad

Reviewed on 20/12/2024

Thought it would work but the free version is bad

Thought it would work but the free version is bad

Pros

Free, easy to use. There are no other pros

Cons

Charges for more than like 10 submissions

Response from Jotform

Hi Benjamin,
Thanks for your feedback. Regarding on the limits you mentioned, free plan includes 10 payment submissions per month and 100 regular submissions per month. When you add a payment tool into your form, each successful payment will be counted as a payment submission. To understand more about these limits, check out our guide here: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits/.
If you have any questions or if there's anything we can do to get your 5-star rating, let us know from our Contact Us page at https://www.jotform.com/contact/. We'll be happy to help.

Brian
Overall rating
  • Industry: Nonprofit Organisation Management
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Form Creation and Management Platform for Nonprofits

Reviewed on 21/10/2024

Jotform takes form creation to the next level above my experience with competitors like Google...

Jotform takes form creation to the next level above my experience with competitors like Google Forms. Jotform allows for much more customized forms, and has a host of very helpful add ons and widgets like signatures, payment portals, and more. We have made Jotform a "one stop shop" to manage almost every form for our nonprofit, from volunteer onboarding, to client intake and registration, to permission forms and waivers, to feedback, and more.

Pros

Jotform is a very robust and easy to use form management software platform that is particularly helpful for small nonprofits that handle a variety of form needs like registrations, waivers, surveys, and more. I like the seemingly endless customizability of the platform and the forms created.

Cons

At times, the forms are prone to error and will display error messages to end users. The offline form mode could use some additional work to ensure data/submissions are not lost, as this is important for our work where forms often have to be used with no connectivity.

Alternatives Considered

Google Forms and Docusign

Reasons for Choosing Jotform

Google Forms did not have all the features we needed in one place, mainly document sending and e-signatures. Jotform also has a better end user feel and layout, especially the Card style.

Switched From

Google Forms

Reasons for Switching to Jotform

For a nonprofit like ours, having features that include e-signatures for waivers and permission forms, and the ability to send documents like volunteer descriptions and paperwork was vital. With little time to spare as a small team, we needed a solution with everything in one place.

Response from Jotform

Hi Brian,
Thanks for your wonderful review. We're happy to hear that our platform meets the diverse needs of your nonprofits and that you appreciate the robust features and customizability. Your support means a lot to us.
Let us know if you have questions or if you encounter issues with our platform like the offline form you've mentioned through our Contact Us page at https://www.jotform.com/contact/. We'll investigate these issues and help you get them resolved.

Davide
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Functional and quick

Reviewed on 27/1/2025

My experience was very positive, I used it both to collect data from my customers and in projects...

My experience was very positive, I used it both to collect data from my customers and in projects where speed of implementation was crucial. Through Jotform, I was able to easily collect data and thanks to the various possible data exports, it was very easy to integrate it into other systems.

Pros

Jotform is great for all my needs. It allows me to have all my customer data easily and to have them sign acknowledgement and acceptance documents directly online.

Cons

What I like least is the lack of flexibility in customising graphic themes, I would like to have more freedom and at the same time a better assistant for style management

Response from Jotform

Hi Davide,

Thanks for your 5-star review. We're so glad to hear that Jotform is meeting all your needs and helping you manage customer data and documents easily. It's great to know the platform is making things more convenient for you. You can use custom CSS for the classic form layout. You can check out this guide on how to style your form using CSS: https://www.jotform.com/features/custom-css/.

If you have any questions, reach out to us through our Support Contact Form at https://www.jotform.com/contact/. We’ll be happy to help.

Showing 5 reviews of 2,385 Read all reviews

Jotform FAQs

Below are some frequently asked questions for Jotform.

Jotform offers the following pricing plans:

  • Starting from: US$39.00/month View Pricing Plans
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Jotform has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Jotform supports the following languages:

Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish

Jotform supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Jotform integrates with the following applications:

2Checkout, AWeber, ActiveCampaign, Airtable, Akita, Apache Hive, Asana, Basecamp, BlueSnap, Box, Braintree, Brevo, Callingly, Campaign Monitor by Marigold, CardConnect, ClickUp, ClinchPad, Constant Contact, Dropbox Backup, Dropbox Business, Egnyte, EngageBay CRM, Evernote Teams, FTP Today, Freshdesk, GetResponse, GoCardless, Google Analytics 360, Google Calendar, Google Contacts, Google Drive, Google Sheets, Highrise, HubSpot CRM, IFTTT, Insightly, Joomla, Keap, Kit, Klaviyo, Knack, Mad Mimi, Mailchimp, MailerLite, Make, MariaDB, Meta for Business, Microsoft Excel, Microsoft SQL Server, Microsoft Teams, Mollie, MongoDB, OneDrive, OpenCRM, Oracle Aconex, PayJunction, PayPal, PayPal Invoicing, PayU, Paymo, Paysafe, Pipedrive, Podio, Salesforce Platform, SendGrid, Slack, Smartsheet, Solve CRM, Square Point of Sale, Stripe, Tray.io, Trello, Typeform, Unito, VerticalResponse, Weebly, WordPress, Worldpay for Enterprise, Wrike, Zapier, Zendesk Suite, Zoho CRM, Zoom Workplace, authorize.net, cybersource, iContact, monday.com

Jotform offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat

Related categories

See all software categories found for Jotform.