
About Extensiv Order Manager
Seamlessly integrate all your products, fulfillment centers, and sales channels in one platform. So whether you’re selling DTC, through wholesale, marketplaces, or all of that and more, you can always be exactly where your customer is.
Our powerful automation tools proactively generate POs and forecasts, identify the best shipping deals, and find new opportunities for cost cutting and profitability - all by themselves! Beyond eliminating human error, they also save you valuable human time.
Boost your margins, bottom line, and organizational efficiency with obsessively detailed data on every individual SKU and operation. Combined with our predictive analytics, you can forecast your growth with total clarity and confidence.
With one-click integrations with all of your sales channels and shipping carriers including Shopify, BigCommerce, Magento, Amazon (all international properties and FBA), eBay, Newegg, Sears, Rakuten, USPS, UPS, DHL e-Commerce, UPS Mail Innovations, Fedex, Express1 and more, Skubana is revolutionizing multi-channel fulfillment by easing the process of coordinating your warehouses, dropshipper vendors, and 3PL warehouses.
Key benefits of Extensiv Order Manager
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Reviews
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- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Skubana makes running a business fun again
Reviewed on 20/7/2016
Our goal at the beginning of 2014 was to find and implement an inventory system across all of our...
Our goal at the beginning of 2014 was to find and implement an inventory system across all of our selling channels. It took us over 2 years and many failed attempts. Luckily we found Skubana this year. Finally, I have an accurate view of my sales, inventory and many other perks that make running this business fun again.
Pros
I like the customer support and the reporting most. Not only can I tell where my inventory is and my total valuation but I can also see my exact profit on each item I sell on any selling platform. If there is ever an issue we have a great rep who handles this with us immediately.
Cons
There's not much to not like about this software. They are in the process of integrating with QuickBooks which will be great. I do not use all of their features at this time because my 3PL handles my shipping, but it's nice knowing it's there.
- Industry: Textiles
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great platform, good support, easy to use.
Reviewed on 12/6/2020
I am glad we gave Skubana a shot it helped us automate more of our business, saved us a considerable...
I am glad we gave Skubana a shot it helped us automate more of our business, saved us a considerable amount of $$ on payroll and overall just helped us grow our business over the last year plus we have been using them.
I do not usually write reviews, but felt the need to do so in this case with the hope it will help others that find themselves in the same situation i was in.
Pros
We are a high volume e-commerce company selling across many sales channels for 10 years now.
During those years we have tried many different platforms and none of them really worked out for us, they all always did some things right and many things wrong.
Skubana was our last try before trying to build our own platform (which could be costly and come with a lot of headaches).
Fortunately for us and kind of surprisingly, Skubana turned out to fill 99% of our needs.
They have direct integrations with all the majors sales channels and other e-commerce tools/softwares and they also have indirect (via third party) integrations with the rest of the lesser known tools and software one may need to run their ecom business.
They priced out much better than the previous platforms we used in the past and they offer support via chat at all times on top of having your account manager to help you out.
Cons
The native shipping labels creation, but you can connect to other tools that can get the job done.
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 0.0 /10
Great capabilities if willing to pay big bucks
Reviewed on 30/11/2018
After five months we decided that Skubana has a lot to offer its end user, but it was not a good...
After five months we decided that Skubana has a lot to offer its end user, but it was not a good fit for us as a pure Amazon FBA seller. PO's were auto-generated; however, we had to review each one to ensure it was profitable and a proper order to place at the time (projections were off even after 90 days of data collection). Furthermore, we had a very poor experience communicating with the the support team. It seems we had an account coordinator, who was always available and very helpful, but beyond that - the entire organization felt like a sales team. When it came time to communicate, they were mum and quite difficult to get a hold of. Business development is key to small business (we understand that as a small business) but client relations is even more important. "Disappointed" is the understatement of the year for us in describing our experience.
Pros
The automated PO generator is a great feature if ...
You do not have competitors selling the same product, which could impact your velocity/profitability. We also saw issues with the forecasting projections. Not a couple units, but hundreds of units off.
Cons
Software required a massive amount of dedicated time and effort to set up with Amazon FBA. We had an on-boarding period that was long and painful. It was long because there was endless customization required. It was painful because after all was done, we found out through another Skubana employee that we did not set up our products/inventory properly during our on-boarding.
This was quite troubling.
Lastly, in full-disclose, I spent the first decade of my career as a software validation engineer, and I can say - navigating the software was very clunky. It has massive capabilities, but a software application is only as good as the user - in other words - the UI should not take 12 months to become familiar to the user. At some point, training on the application needs to end and the user needs to be able to fully perform duties on their own.
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Omni Channel made easier and better visibility into marketplace profitability
Reviewed on 14/10/2017
Pros
1. Ties all marketplaces and websites under one roof! Enough said.
2. Allows you to see profitability and sales in various forms including: per sku, by marketplace, top grossing items, overall profitability, desired dates. All of this allows a business to make better decisions on which products are winners and losers. And it enhances your ability to know which products are doing better on the different marketplaces.
3. View inventory levels at all your warehouses as well as customizing how you see the inventory.
4. Auto generated PO's based on historical sales. This feature takes the guess work out of knowing which items need to be in-stock especially if you are selling through FBA. You can configure this feature in various ways to allow customization based on your inventory and PO needs.
5. Open API - This is important if you are a more advanced seller and need to integrate Skubana into other apps or platforms.
6. The support team at Skubana has been wonderful to work with and very responsive. They do a much better job that other software companies. Support is included with your package. You can email or talk with a live person in the U.S! And you are never rushed or pressured to get off the phone.
7. They are focused on building features that help you sell more. And in the 2 years we have been using the Skubana software it has gotten better with the new features they have released.
Cons
1. This platform is jammed packed with so many features that you can get a bit overwhelmed. On the filp side, when you do get overwhelmed just email your account manager. Our account manager has been a pleasure to work with.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 2+ years
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- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The essential tool for Multi-Channel businesses
Reviewed on 20/1/2021
Overall Skubana is an essential part of our business to integrate between all our sales channels...
Overall Skubana is an essential part of our business to integrate between all our sales channels and warehouses.
It also allows for switching from FBA to FBM with a simple toggle switched on or off, in a situation where Amazon inventory is stocked out.
Pros
Skubana makes it very easy to manage multi-channel orders and fulfillment. It's an essential tool for our E-Commerce business with several different sales channels and fulfillment partners. Skubana allows us to have everything tied together under 1 platform, giving us a lot of flexibility in directing volume to specific Warehouses. The order bot tools are also very important as it automates a lot of the order management process, saving time and money.
Additionally, due to Skubana's ability to integrate with all our sales channels and warehouses, it allowed for a quick and seamless switch from FBA to FBM during the early pandemic days in March 2020 when FBA fulfillment times with Amazon reach upwards of 3-4 weeks delayed.
Cons
The configuration process to set up certain account settings or actions isn't always easy or streamlined and can require contacting support for several days as they walk you through the setup process.
Extensiv Order Manager FAQs
Below are some frequently asked questions for Extensiv Order Manager.Q. What type of pricing plans does Extensiv Order Manager offer?
Extensiv Order Manager offers the following pricing plans:
- Starting from:
- Pricing model: Subscription
- Free Trial: Not Available
Free Trial: 14 Day Free Trial Subscription: Custom pricing tailored specifically for you
Q. Who are the typical users of Extensiv Order Manager?
Extensiv Order Manager has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Extensiv Order Manager support?
Extensiv Order Manager supports the following languages:
English
Q. Does Extensiv Order Manager support mobile devices?
Extensiv Order Manager supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Extensiv Order Manager integrate with?
Extensiv Order Manager integrates with the following applications:
1ShoppingCart, Adobe Commerce, BigCommerce, PrestaShop, QuickBooks Online Advanced, Shift4Shop, Shopify, Shopify POS, Shopify Plus, Volusion, Weebly, WooCommerce, Xero
Q. What level of support does Extensiv Order Manager offer?
Extensiv Order Manager offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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