Agile CRM

4.1 (520)
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Sales and marketing CRM for growing businesses

About Agile CRM

Agile CRM is an all-in-one platform with dedicated sales, marketing and service features.

All-in-one: automates sales, marketing, and service into a single, unified platform to avoid data leaks and enable consistent messaging.
Affordable: Modern features and integrations, easy implementation, and great support at an affordable price for small and growing businesses.
Cloud-based SaaS service that is mobile-ready, fast, and simple to use.

Agile delivers a turnkey, easy-to-use solution to overcome the inefficiencies and technical challenges in seamlessly integrating sales, marketing, and service efforts, and includes integrations with over 60 leading third-party applications.
Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams.
Full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, popups, offers, surveys and signup forms.

Agile CRM has rich analytics and reporting features for monitoring business performance.


Key benefits of Agile CRM

  • Online appointment scheduling and single-page contact management keeps customer data accurate and up-to-date.

  • Track sales deals milestones and project tasks within Agile’s drag-and-drop workflow editor.

  • Automate communications including telephony and follow-up emails, logging interactions with customer contacts.

  • Gamification features encourage competition and collaboration within sales teams via leader boards, alerts and metrics.

  • Create targeted drip marketing campaigns, sending emails and coupons at the right time based on customer behavior.

  • Trigger popups, messages and signup forms to automate engagement with your website visitors.

  • Monitor brand activity on social media feeds and send personalized SMS marketing to mobiles.

  • Images

    Agile CRM Software - Agile CRM's drag&drop dashboard
    Agile CRM Software - Drill-down reporting in Agile CRM
    Agile CRM Software - Agile CRM's contact management timeline
    Agile CRM Software - Agile CRM's project management timeline
    Agile CRM Software - Create periodic triggers with Agile CRM. These can be customized to fit specific goals
    Agile CRM Software - Generate reports in Agile CRM
    Agile CRM Software - Track deals, move milestones, and check ongoing deals from Agile CRM's mobile app
    Agile CRM Software - Create and manage tasks and events in the Agile CRM mobile app
    Agile CRM Software - Integrate the Agile CRM mobile app with Google Calendar
    View 12 more
    Agile CRM video
    Agile CRM video
    Agile CRM video
    Agile CRM Software - Agile CRM's drag&drop dashboard
    Agile CRM Software - Drill-down reporting in Agile CRM
    Agile CRM Software - Agile CRM's contact management timeline
    Agile CRM Software - Agile CRM's project management timeline
    Agile CRM Software - Create periodic triggers with Agile CRM. These can be customized to fit specific goals
    Agile CRM Software - Generate reports in Agile CRM
    Agile CRM Software - Track deals, move milestones, and check ongoing deals from Agile CRM's mobile app
    Agile CRM Software - Create and manage tasks and events in the Agile CRM mobile app
    Agile CRM Software - Integrate the Agile CRM mobile app with Google Calendar

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    Reviews

    Overall rating

    4.1 /5
    (520)
    Value for Money
    4.1/5
    Features
    4.1/5
    Ease of Use
    4.0/5
    Customer Support
    4.0/5

    Already have Agile CRM?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 520
    Sunitha
    Sunitha
    Overall rating
    • Industry: Program Development
    • Company size: 51–200 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 10.0 /10

    Easy to use and integrate

    Reviewed on 26/2/2023

    I have found it to be a great tool for managing customer relationships, automating marketing tasks...

    I have found it to be a great tool for managing customer relationships, automating marketing tasks and tracking leads. It is easy to use and has a lot of features that make it a great choice for small businesses.

    Pros

    Agile CRM is an ideal CRM for small business owners and professionals looking for an easy-to-use tool to help manage their customer relationships. Its user-friendly design and array of features, such as email marketing, sales automation, customer service, and a mobile app, make it an ideal choice for streamlining workflow and maximizing customer interactions. Additionally, its reporting feature allows me to track customer relationships and sales performances, which is invaluable to any business.

    Cons

    One of the main drawbacks of Agile CRM is its limited customization options. The software is designed to be used in a specific way, and customizing it to fit your business requirements can be a challenge.

    Javier
    Overall rating
    • Industry: Entertainment
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Great Customer Support and Features

    Reviewed on 29/1/2020

    Pros

    Their customer support is great as the hability to send personalized bulk emails.

    Cons

    User interface and report customization.

    Alternatives Considered

    Zoho CRM, Insightly and Pipedrive

    Reasons for Choosing Agile CRM

    The relationship beetween price and features

    Switched From

    OnePageCRM

    Reasons for Switching to Agile CRM

    It's a platform full of great features with no surprises in the fee.
    David
    Overall rating
    • Industry: Arts & Crafts
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    A jumbled mess of features that don't work.

    Reviewed on 9/8/2019

    I wasn't able to solve any business problems with Agile, as every feature I tried to use was broken...

    I wasn't able to solve any business problems with Agile, as every feature I tried to use was broken or flawed in some way. From importing contacts from a CSV, to Facebook, to any other feature like newsletters and html templates.

    Pros

    The automated features, when they did work, were nice.

    Cons

    Pretty much every feature had some sort of flaw. From doing absolutely nothing when I clicked on it, to having some requirement that I had to call customer service for to find out. Their customer support is also a joke. After choosing your selection on the phone it will ring and ring then send you to voicemail without notification of doing so. Once you receive a call back, IF you do, you speak with someone you can barely understand, who basically told me that there is nothing they can do for me, their "teams" are working on fixes for my miscellaneous problems, and suggested I try other integrations as a work around. They couldn't give me an expected time they issues will be resolved. Upon trying their work around it wasn't what I needed at all. I was basically told "too bad" and to just sit and wait for a fix. Also, when you try to cancel your subscription it tells you that someone will have to call you to do so, and it could be over 48 hours until they do.

    Response from Agile CRM

    Hello David!
    Thank you for taking the time to review us. We see that you have canceled your account due to some issues with Agile CRM and really sorry to hear about the cancellation. However, we have not are just limited to Call support, rather, we also have Chat and email support for immediate help. With Recent Implementation of Privacy norms, we are restricting on API's but our team is continuously working on Tickets. We have found many customers coming back to us to undo this cancellation request and thus, our team tries to explain the outcomes of the cancellation process and more importantly helps you to meet your business requirements by exploring the various features of our tool. Once the account is canceled, your data gets erased automatically and hence is an irreversible process. Also, we would like to you let you know that we are coming up with 500apps.com which is an ALL-IN-ONE Suite of apps including Social Suite and many useful apps. Write to us at [email protected].

    Ben
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: Self Employed
    • Used Weekly for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 9.0 /10

    The most cost-effective marketing automation and CRM solution I can find

    Reviewed on 11/5/2020

    I was originally looking for a marketing automation system for myself, but most are incredibly...

    I was originally looking for a marketing automation system for myself, but most are incredibly expensive. I decided to try it and, after a brief learning period, have really fallen in love with it.

    I've ended up recommending it many of my B2B clients and startup clients, who similarly are limited in budget. They are sceptical at first but then realise just how much it can do and how it can replace lots of existing disjointed (and expensive) tools.

    Look, I'm sure Hubspot and the likes have benefits in some areas - but when you account for the cost difference it really is difficult to justify spending so much more!

    Pros

    - it's almost an all-in-one product, but at a much more accessible price
    - for the most part, the product is easy to use and I like how you can setup automations in an intuitive way
    - when used correctly, the power of the product is so insightful
    - PRICE!

    Cons

    - I think the platform overall could do with a cleaner design
    - Sometimes it can be a bit tricky to find the thing you need (but customer service have always been quick to help)
    - Would love some newer and more modern templates in emails etc.
    - LinkedIn integration would make a huge difference

    Alternatives Considered

    HubSpot Marketing Hub, Zoho CRM, Mailchimp and Marketo Engage

    Reasons for Switching to Agile CRM

    Mainly price, the free trial, and the breadth of features
    Michael
    Overall rating
    • Industry: Graphic Design
    • Company size: Self Employed
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    My Review Of AgileCRM

    Reviewed on 14/4/2020

    I love it, and have also installed the free version for my own brand

    I love it, and have also installed the free version for my own brand

    Pros

    I like the ease of integration this product has and its functionality

    Cons

    Getting it set up, I feel it would benefit to have a way of installing key features for a number of real life business models for example - a walk through of installing key modules that would aid someone that was using it for example a "Real Estate", "Insurance" or "Car Salesman" business, so the user could follow a custom integration following a set of parameters that best meet the style of business that they are using it for.

    Alternatives Considered

    Salesforce Sales Cloud

    Reasons for Switching to Agile CRM

    the non intrusive way they kept in touch, the other used very hard sales techniques, which I don't like.
    Showing 5 reviews of 520 Read all reviews

    Agile CRM FAQs

    Below are some frequently asked questions for Agile CRM.

    Agile CRM offers the following pricing plans:

    • Starting from: US$8.99
    • Pricing model: Free Version
    • Free Trial: Available

    FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)

    Agile CRM has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    Agile CRM supports the following languages:

    English, French, Italian, Portuguese, Russian, Spanish

    Agile CRM supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Agile CRM integrates with the following applications:

    Adobe Commerce, Braintree, ClickDesk, CreateForm, Drupal, Drupal Commerce, FreshBooks, FullContact, Gravity Forms, Help Scout, Joomla, JoomlaLMS, Leadpages, LinkedIn for Business, LiveHelpNow, Mailchimp Transactional Email, Meta for Business, Plivo, QuickBooks, QuickBooks Online Advanced, RingCentral Contact Center, SendGrid, SendGrid, Shopify, Stripe, Stripe Billing, Tidio, Twilio, Twitter/X, Unbounce, UserVoice, WebMerge, WooCommerce, WordPress, Wufoo, Xero, Zapier, Zendesk Suite

    Agile CRM offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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