Agile CRM
About Agile CRM
Agile CRM is an all-in-one platform with dedicated sales, marketing and service features.
All-in-one: automates sales, marketing, and service into a single, unified platform to avoid data leaks and enable consistent messaging.
Affordable: Modern features and integrations, easy implementation, and great support at an affordable price for small and growing businesses.
Cloud-based SaaS service that is mobile-ready, fast, and simple to use.
Agile delivers a turnkey, easy-to-use solution to overcome the inefficiencies and technical challenges in seamlessly integrating sales, marketing, and service efforts, and includes integrations with over 60 leading third-party applications.
Agile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams.
Full telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, popups, offers, surveys and signup forms.
Agile CRM has rich analytics and reporting features for monitoring business performance.
Key benefits of Agile CRM
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- Industry: Food Production
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cost-efficient and top-performing CRM software
Reviewed on 9/5/2023
I had a good time working with agile crm For my email marketing and tracking and helped me in my...
I had a good time working with agile crm For my email marketing and tracking and helped me in my business
Pros
A powerful and all-encompassing CRM tool, Agile CRM assists businesses of all sizes in streamlining their operations and augmenting customer satisfaction. With a broad array of features and functionalities, it simplifies contact management, lead tracking, marketing automation, and customer data analysis. Furthermore, it's user-friendly and offers excellent customer service
Cons
Agile CRM currently offers support for six languages, but expanding the tool to include more languages would be a valuable addition
Alternatives Considered
EngageBay CRMReasons for Choosing Agile CRM
Expensive and not a all in one softwareSwitched From
HubSpot CRMReasons for Switching to Agile CRM
I found agile more suitable for my business- Industry: Management Consulting
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good little CRM for a great price
Reviewed on 4/4/2021
Great system for tracking and following up with clients through the sales, marketing and implementat...
Great system for tracking and following up with clients through the sales, marketing and implementation phases of the customer relationship.
Pros
Agile has a very expansive set of features that I could not find on other similarly priced products. It is reasonably priced for solopreneurs and offers a grown-up set of features for even small companies. The system is very configurable and offers user-defined fields for contact, company, and deal records - most other CRM solutions don't.
Cons
It looks like it needs a facelift - the UI could be improved as it doesn't look like there has been an update in many years. I would like to see a view that combines the information from contact, company, and deal records on one screen.
Reasons for Choosing Agile CRM
Hubspot was much more money for similar features- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Do not use Agile if you want a service that you can trust
Reviewed on 7/6/2022
My overall experience with them was awful. They refused to give me any compensation for all the...
My overall experience with them was awful. They refused to give me any compensation for all the months of their product not working. trying to extract my data was a living nightmare and they wont give refunds even when their product fails.
Pros
when i first signed up for agile it was quite good. it had a few bugs that i overlooked and decided not to use like webhooks and scheduling.
Cons
I used only the campaigns and tags. Over the last year the campaigns stopped sending emails and the last 6 months they stopped sending altogether. I was told this would be fixed time and time again for over 6 months and it got to the point where the guy on the chat told me to make an appointment call. I never received that call or any of the othersi tried to book in. They never sent me correspondence as they promised and if you try to call their customer care number it is cancelled.
They did finally get my emails working and all of the email that had been in a cue for the past year got email that had thousands of dollars worth of updates that they werent entitled to in them.
Then when i wanted to cancel they wouldn't call me to cancel (they require a phone call to cancel) and charged me ANOTHER month.
you also cannot download your campaigns and have to apistakingly go through and either have a replacement app ready or post everything into a word document so you dont lose your data.
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 2+ years
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Fantastic CRM system
Reviewed on 11/1/2023
I had integrated the agile CRM with facebook and since we had ads running to capture leads, it was...
I had integrated the agile CRM with facebook and since we had ads running to capture leads, it was spectacular, because the automation was ready, there was a lot of engagement with customers and they felt special.
Pros
Agile CRM was one of the most important tools for managing my business, excellent for capturing leads, automating and controlling all activities. What I loved most was email automation.
Cons
Recently they launched another tool and they stopped paying so much attention to this tool, also over the years I tirelessly requested the addition of more currencies which was not done.
- Industry: Executive Office
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to Use, Configure, and Implement
Reviewed on 5/5/2022
I have used and recommended Agile CRM for many years. It is very easy to use and configure and the...
I have used and recommended Agile CRM for many years. It is very easy to use and configure and the cost is low compared to other CRM systems.
Pros
It is very user friendly. You can add custom fields and setup pipelines without the need of a developer.
Cons
Having to add DNS records to synch email makes it difficult to setup email with agile.
Alternatives Considered
Zoho CRMReasons for Switching to Agile CRM
The UI and functionality is just better than ZohoAgile CRM FAQs
Below are some frequently asked questions for Agile CRM.Q. What type of pricing plans does Agile CRM offer?
Agile CRM offers the following pricing plans:
- Starting from: US$8.99
- Pricing model: Free Version
- Free Trial: Available
FREE (10 Users) Starter: $14.99/month ($.99/month paid annually or $8.99/month paid each 2 years) Regular: $49.99/month ($39.99/month paid annually or $29.99/month paid each 2 years) Enterprise: $79.99/month ($64.99/month paid annually or $47.99/month paid each 2 years)
Q. Who are the typical users of Agile CRM?
Agile CRM has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Agile CRM support?
Agile CRM supports the following languages:
English, French, Italian, Portuguese, Russian, Spanish
Q. Does Agile CRM support mobile devices?
Agile CRM supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Agile CRM integrate with?
Agile CRM integrates with the following applications:
Adobe Commerce, Braintree, ClickDesk, CreateForm, Drupal, Drupal Commerce, FreshBooks, FullContact, Gravity Forms, Help Scout, Joomla, JoomlaLMS, Leadpages, LinkedIn for Business, LiveHelpNow, Meta for Business, Plivo, QuickBooks Online Advanced, RingCentral Contact Center, SendGrid, Shopify, Stripe, Stripe Billing, Tidio, Twilio, Twitter/X, Unbounce, UserVoice, WooCommerce, WordPress, Wufoo, Xero, Zapier, Zendesk Suite
Q. What level of support does Agile CRM offer?
Agile CRM offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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