MyTime

Appointment scheduling, POS & customer engagement platform

About MyTime

MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location chains and franchises, designed to help businesses grow, schedule, and retain clients.

MyTime has all the tools businesses need under one roof: a comprehensive appointment scheduler, client relationship manager (CRM), email marketing, online advertising and presence management, point-of-sale, and more. MyTime is designed to fit any size of business, from sole-proprietors to national franchises. Users can access MyTime on the web or on the go with iPhone and Android apps.

MyTime’s scheduling and business platform also integrates with the popular Marketplace, where millions of customers search for local businesses, see reviews, descriptions, and pricing, and book in real-time. MyTime is also partnered with Google, Facebook, YP.com, Local.com, and others, helping business become more visible and easier to find for new customers.

Pricing starting from:

US$169.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of MyTime

  • Find new clients and increase revenue and client loyalty with MyTime's online marketing tools.

  • Save time with MyTime's scheduling, client management, and POS (Point of Sale) software.

  • Improve web presence and SEO. MyTime's partner network puts users on Google, Facebook, Uber, YP.com, Superpages, CitySearch, Local.com, and up to 150 others.

  • Put all client communications such as SMS, emails, and more, in one place with MyTime Communicator, a built-in instant messenger.

  • Keep all the software needed to run the business in one place, from marketing to scheduling to POS, so they all work seamlessly together.

  • Generate clear, easy-to-understand reports, with real-time aggregation of data across all locations.
  • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Markets

    United States

    Supported Languages

    English

    Pricing starting from:

    US$169.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    MyTime Software - MyTime’s Client Manager is a CRM system that stores all customers’ records in one place
    MyTime Software - MyTime is an appointment manager, online marketing tool, and communication hub rolled into one
    MyTime Software - Reputation Manager is a powerful tool that helps increase SEO and web presence, helping more customers find the business online
    MyTime Software - Various standard reports are built into MyTime and can be used out of the box
    MyTime Software - MyTime Communicator is an instant-messenger for clients, and comes free with Scheduler
    MyTime Software - MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation management
    MyTime Software - MyTime lets users manage the whole business on the web and on Android and iPhone apps.
    MyTime Software - MyTime’s simple layout gives users full control over schedules, availability, and prices
    MyTime Software - Use the MyTime booking site or mobile apps to search for businesses, with a MyTime Marketplace listing that helps increase visibility to potential clients
    MyTime Software - MyTime point-of-sales processes payments for appointments and products
    MyTime Software - Set working hours and availability as needed, on the web or mobile apps
    View 12 more
    MyTime video
    MyTime Software - MyTime’s Client Manager is a CRM system that stores all customers’ records in one place
    MyTime Software - MyTime is an appointment manager, online marketing tool, and communication hub rolled into one
    MyTime Software - Reputation Manager is a powerful tool that helps increase SEO and web presence, helping more customers find the business online
    MyTime Software - Various standard reports are built into MyTime and can be used out of the box
    MyTime Software - MyTime Communicator is an instant-messenger for clients, and comes free with Scheduler
    MyTime Software - MyTime Marketing combines email and SMS marketing, listing management, marketing automation, and reputation management
    MyTime Software - MyTime lets users manage the whole business on the web and on Android and iPhone apps.
    MyTime Software - MyTime’s simple layout gives users full control over schedules, availability, and prices
    MyTime Software - Use the MyTime booking site or mobile apps to search for businesses, with a MyTime Marketplace listing that helps increase visibility to potential clients
    MyTime Software - MyTime point-of-sales processes payments for appointments and products
    MyTime Software - Set working hours and availability as needed, on the web or mobile apps

    Features

    Total features of MyTime: 90

    • API
    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Alerts/Notifications
    • Appointment Management
    • Appointment Scheduling
    • Attendance Tracking
    • Automated Scheduling
    • Automatic Re-ordering
    • Barcode/Ticket Scanning
    • Billing & Invoicing
    • Booking Management
    • Booth Rental Management
    • Calendar Management
    • Calendar Sync
    • Class Scheduling
    • Client Database
    • Client Management
    • Client Profiles
    • Commission Management
    • Confirmation/Reminders
    • Customer Accounts
    • Customer Database
    • Customer Mobile App
    • Customer Surveys
    • Customisable Branding
    • Customisable Forms
    • Customisable Reports
    • Customisable Templates
    • Customizable Fields
    • Data Import/Export
    • Data Synchronisation
    • Discount Management
    • Electronic Payments
    • Electronic Signature
    • Email Marketing
    • Email Reminders
    • Email Templates
    • Employee Management
    • Employee Scheduling
    • Event Scheduling
    • Facility Scheduling
    • For Salons and Spas
    • Gift Card Management
    • Group Scheduling
    • Inventory Management
    • Inventory Tracking
    • Live Chat
    • Loyalty Program
    • Mobile Access
    • Mobile Grooming
    • Monitoring
    • Multi-Location
    • Online Booking
    • Online Payments
    • Ordering Automation
    • Payment Processing
    • Payroll & Commissions
    • Payroll Management
    • Point of Sale (POS)
    • Pricing Management
    • Promotions Management
    • Ratings/Reviews
    • Real Time Data
    • Real Time Reporting
    • Real-time Scheduling
    • Receipt Management
    • Recurring Appointments
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Resource Scheduling
    • Retail Management
    • Retail POS
    • Returns Management
    • Returns Tracking
    • Room Booking
    • SMS Messaging
    • Sales Reports
    • Sales Tax Management
    • Search/Filter
    • Service Catalogue
    • Social Media Integration
    • Staff Management
    • Template Management
    • Touch Screen
    • WYSIWYG Editor
    • Wait List Management
    • eCommerce Management

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    Reviews

    Overall rating

    4.7 /5
    (117)
    Value for Money
    4.5/5
    Features
    4.5/5
    Ease of Use
    4.6/5
    Customer Support
    4.7/5

    Already have MyTime?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 117
    Sandra
    Overall rating
    • Industry: Health, Wellness & Fitness
    • Company size: 2-10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    It improved my customer retention by 80% in the first 2 months!

    Reviewed on 11/8/2017

    It increased my retention rate and decreased cancellations.

    It increased my retention rate and decreased cancellations.

    Pros

    Easy reminders, confirmations and updates with clients. I think my favorite feature is the communicator tool inside the platform where I can communicate with all of my clients easily.

    The reputation features allow us to really keep an eye for how my reviews are doing and helps me respond to any concerns quickly.

    Also, there is a dedicated team that helped me train my employees and we started using in less than a week.

    Cons

    I can't think of any Con. It still need to get familiar with all of its features, including all of their marketing automation tools.

    Monica
    Overall rating
    • Industry: Cosmetics
    • Company size: 2-10 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    A hairstylist on Mytime

    Reviewed on 4/8/2018

    We originally chose Mytime because our clients were looking for a more modern and easier way to...

    We originally chose Mytime because our clients were looking for a more modern and easier way to book their appointments. For a long time we were a standard Paper Booking system.
    Our clients LOVE being able to book online at their own ease. Many don't have the time to call during business hours, and they love being able to book at 10PM if necessary. We have greatly enjoyed their system's convenience and our clients have too!

    Pros

    I love the ease of booking appointments from an app. Also, Mytime links to my other accounts like Facebook and Google, connecting my ratings and comments from other places. Also when connecting multiple forums it allows me to add "book now" buttons with automatic links back to Mytime.

    Cons

    There are often odd bugs in the app. At random times it will not allow me to block off my schedule or it wont let me switch profiles from personal to business. Managing the App/profile can be a lengthy process to learn, but once you have each process memorized it is very convenient to have.

    Jasmin
    Overall rating
    • Industry: Veterinary
    • Company size: 11-50 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Frustrating Booking System

    Reviewed on 30/6/2022

    Overall it's not a very efficient Booking System when there's other things out there that have far...

    Overall it's not a very efficient Booking System when there's other things out there that have far more useful features. In a small scale Salon this should be fine, but anything over 20 dogs a Day for Capacity this is just outdated.

    Pros

    Automated Alerts for Customers for their future Appointment the next Day. Can disable online booking for Customers

    Cons

    Very outdated technology, has no alert icons, has no indication if you have multiple pets from the same owner expected, same issue occurs at checkout with multiple pets. Long wait times for Customers to Book while you're following up with any manually inputted Staff notes on Pet Profiles at the bottom of the profile. Issues with Retail POS items and trying to process a return

    Farrah
    Overall rating
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Makes scheduling a total dream

    Reviewed on 24/9/2017

    Pros

    Easy to use, great support, sooooo streamlined! They really make it easy to use, which makes running my business(es) much easier

    Cons

    Hm... I guess I'd like to be able to link up multiple google calendars? My situation is weird though and I suspect no one else would need this feature

    Erin
    Overall rating
    • Industry: Hospital & Health Care
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Usually amazing!

    Reviewed on 15/9/2016

    Customer support is really the only pause here...it used to be above expectations and now follow up...

    Customer support is really the only pause here...it used to be above expectations and now follow up is needed for recognition of issues and multiple calls or emails to find solutions.

    Pros

    The continuity of image it creates for my business!

    Cons

    Every improvement or addition seems to come with bugs.

    Showing 5 reviews of 117 Read all reviews

    MyTime FAQs

    Below are some frequently asked questions for MyTime.

    MyTime offers the following pricing plans:

    • Starting from: US$169.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    Scheduling: $74/month (billed annually) or $134/month (billed monthly). Growth: $114/month (billed annually) or $199/month (billed monthly). Premium: $149/month (billed annually) or $249/month (billed monthly). All pricing is per-location.

    MyTime has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

    MyTime supports the following languages:

    English

    MyTime supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    MyTime integrates with the following applications:

    Google Calendar, Google Maps, Instagram, Meta for Business, Microsoft Outlook, Quickbooks Online

    MyTime offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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