BigTime

About BigTime
BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by getting you the information you need.
By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow.
With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities.
The BigTime solution has critical tools to help professional service firms replace operational friction with simplicity and flexibility:
PROJECT OVERSIGHT: More than just project management – Easily analyze projects across budget and plan, audit what you’ve done, and deliver better work.
RESOURCE MANAGEMENT: Gain visibility into how today’s decisions impact future operations with unified view of people’s workload.
INVOICING & PAYMENTS: Make it easier to get paid faster for the work you’ve done, improve your client experience, and close the accounting loop.
ANALYTICS & INSIGHTS: Strengthen financial controls and make more informed decisions that drive profitable growth.
INTEGRATIONS: Seamlessly integrate your business systems for flexible, controlled workflows.
Key benefits of BigTime
BigTime replaces operational friction with simplicity and flexibility.
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Reviews
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- Industry: Marketing & Advertising
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy entry of time and expenses using Bigtime
Reviewed on 29/11/2022
Companies who bill their customers by the hour and have different hourly rates for different types...
Companies who bill their customers by the hour and have different hourly rates for different types of work can benefit greatly from using BigTime. Time and expenses can be entered by employees and reviewed by managers before being sent to the client for billing. It's convenient that you may log your time and expenses from any device, be it a desktop computer, laptop, or mobile phone.
Pros
BigTime is the program we use for tracking time, managing expenses, and sending out invoices. Using QuickBooks as our primary accounting software has its advantages, and one of those is that BigTime can sync up with QuickBooks during the day to make sure that the two are always up to date.
Cons
The approval screen does not currently allow for invoices to be filtered by Team Lead, so all Team Leads have access to all invoices rather than just their own. It's not easy to modify your own report, therefore we typically have to contact support for assistance.
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Customer Service
Reviewed on 20/7/2023
Invoicing and interfacing with QuickBooks is a huge plus for my business
Invoicing and interfacing with QuickBooks is a huge plus for my business
Pros
It is a full featured package with many tools I am not using since they don't apply to my business
Cons
Some features are not intuitive which leads to extra time to complete or change something
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Software only good at time tracking, not billing management.
Reviewed on 16/10/2022
This product was grossly misrepresented to me by the sales team. They don't understand the...
This product was grossly misrepresented to me by the sales team. They don't understand the capabilities of the software and only want to make a sale. It is not a good software for me and a terrible fit. I specifically said I didn't want to have to integrate with QB and now that is the only option I have to get reports and billing invoices. It will take many hours to reconcile back to QB and at this point, it would take less time to start over with a new software.
Pros
It is easy to input time and create the invoices.
Cons
I don't like the fact that I can't generate a report of services billed. You have to integrate with another software like QB to get any information on sales by item. You can't easily see how much a client owes you without manually adding up the outstanding invoices and the credits don't apply. There is no way to generate a billing invoice in BigTime. Basically it is only useful to track time and create invoices. Also,
BigTime Wallet is unreliable for depositing payments. It take more than ten days in some situations.
- Industry: Civil Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
[sensitive content hidden] was responsive and helpful
Reviewed on 30/3/2023
easy to use and the chat support is extremely helpful and useful.
easy to use and the chat support is extremely helpful and useful.
Pros
ease of use and integration with QBO, invoicing and WIP tracking, easy to train for staff input of TS
Cons
slow to add some features that would be helpful for payments. Adding feature to charge client service fees for ACH and credit card payments, allowing us to edit payment post if entered incorrect or if Client over pays to track credits.

- Industry: Computer Software
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A fantastic tool for managing projects
Reviewed on 5/6/2022
The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze...
The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze because to the platform's user-friendly interface. I can view all of my projects and team members in this platform, and we can all manage everything together. The Bigtime team's assistance is also a big plus in my book.
Pros
It's a piece of software that performs exactly what it's supposed to and does it well. The process of implementation was quite fair, and the accompanying customer service was excellent. Time tracking and the ability to divide it into other sections if necessary. For numerous projects, I've taken use of the platform's ability to develop custom reports, which have been useful.
Cons
BigTime doesn't always communicate to itself, so you have to dig a little further to find the answer you're looking for. In addition, I've used BigTime's "help" option and spoken with a live person who was able to diagnose my difficulties immediately away.
BigTime FAQs
Below are some frequently asked questions for BigTime.Q. What type of pricing plans does BigTime offer?
BigTime offers the following pricing plans:
- Starting from: US$20.00/month
- Pricing model: Subscription
- Free Trial: Available
All subscriptions are billed annually.
Q. Who are the typical users of BigTime?
BigTime has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does BigTime support?
BigTime supports the following languages:
English
Q. Does BigTime support mobile devices?
BigTime supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does BigTime integrate with?
BigTime integrates with the following applications:
Gmail, Google Calendar, Google Docs, HubSpot CRM, Intuit Data Protect, Jira, Microsoft Outlook, QuickBooks Online, QuickBooks Online Advanced, Sage Accounting, Sage Intacct, Salesforce Platform, Salesforce Sales Cloud, Slack, Stax, Zapier
Q. What level of support does BigTime offer?
BigTime offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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