About BigTime

BigTime helps professional services firms reduce operational costs, easily align talent to the right projects, and accelerate time to get paid for completed work, all while enabling quicker decision-making by getting you the information you need.

By streamlining project operations, maximizing resource utilization, accelerating the account receivable cycle, and connecting scattered data sources, BigTime makes it easier for professional services firms to scale and grow.

With 2,800+ customers and 20+ years of experience, BigTime is built to get you up and running quickly, operate with flexibility and agility, and enable you to solve today’s challenges while scaling with you for tomorrow’s opportunities.

The BigTime solution has critical tools to help professional service firms replace operational friction with simplicity and flexibility:

PROJECT OVERSIGHT: More than just project management – Easily analyze projects across budget and plan, audit what you’ve done, and deliver better work.

RESOURCE MANAGEMENT: Gain visibility into how today’s decisions impact future operations with unified view of people’s workload.

INVOICING & PAYMENTS: Make it easier to get paid faster for the work you’ve done, improve your client experience, and close the accounting loop.

ANALYTICS & INSIGHTS: Strengthen financial controls and make more informed decisions that drive profitable growth.

INTEGRATIONS: Seamlessly integrate your business systems for flexible, controlled workflows.


Key benefits of BigTime

BigTime replaces operational friction with simplicity and flexibility.

  • Get up and running quickly - simple onboarding and our team of experts drives results in first billing cycle

  • Flexibility and customization - keep the workflows that work, streamline the ones that slow you down

  • Built for what you need today and to scale and evolve with you for tomorrow

  • Images

    BigTime Software - BigTime’s Time and Expense Tracking software is simple to use while staying sneaky powerful behind the scenes for reporting.
    BigTime Software - BigTime’s Project Management software gives full visibility into project progress to ensure bottom-line success.
    BigTime Software - BigTime’s Billing and Invoicing software improves A/R strategy to speed up cash flow.
    BigTime Software - BigTime’s Resource Management software provides full visibility and control over your staff and project resources.
    BigTime Software - Hassle-free time and expense tracking, from anywhere, at any time.
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    BigTime video
    BigTime video
    BigTime video
    BigTime Software - BigTime’s Time and Expense Tracking software is simple to use while staying sneaky powerful behind the scenes for reporting.
    BigTime Software - BigTime’s Project Management software gives full visibility into project progress to ensure bottom-line success.
    BigTime Software - BigTime’s Billing and Invoicing software improves A/R strategy to speed up cash flow.
    BigTime Software - BigTime’s Resource Management software provides full visibility and control over your staff and project resources.
    BigTime Software - Hassle-free time and expense tracking, from anywhere, at any time.

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    Reviews

    Overall rating

    4.6 /5
    (650)
    Value for Money
    4.5/5
    Features
    4.4/5
    Ease of Use
    4.5/5
    Customer Support
    4.7/5

    Already have BigTime?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Showing 5 reviews of 650
    Denise
    Denise
    Overall rating
    • Industry: Marketing & Advertising
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Easy entry of time and expenses using Bigtime

    Reviewed on 29/11/2022

    Companies who bill their customers by the hour and have different hourly rates for different types...

    Companies who bill their customers by the hour and have different hourly rates for different types of work can benefit greatly from using BigTime. Time and expenses can be entered by employees and reviewed by managers before being sent to the client for billing. It's convenient that you may log your time and expenses from any device, be it a desktop computer, laptop, or mobile phone.

    Pros

    BigTime is the program we use for tracking time, managing expenses, and sending out invoices. Using QuickBooks as our primary accounting software has its advantages, and one of those is that BigTime can sync up with QuickBooks during the day to make sure that the two are always up to date.

    Cons

    The approval screen does not currently allow for invoices to be filtered by Team Lead, so all Team Leads have access to all invoices rather than just their own. It's not easy to modify your own report, therefore we typically have to contact support for assistance.

    Greg
    Overall rating
    • Industry: Financial Services
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 7.0 /10

    Customer Service

    Reviewed on 20/7/2023

    Invoicing and interfacing with QuickBooks is a huge plus for my business

    Invoicing and interfacing with QuickBooks is a huge plus for my business

    Pros

    It is a full featured package with many tools I am not using since they don't apply to my business

    Cons

    Some features are not intuitive which leads to extra time to complete or change something

    Jamie
    Jamie
    Overall rating
    • Industry: Accounting
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 0.0 /10

    Software only good at time tracking, not billing management.

    Reviewed on 16/10/2022

    This product was grossly misrepresented to me by the sales team. They don't understand the...

    This product was grossly misrepresented to me by the sales team. They don't understand the capabilities of the software and only want to make a sale. It is not a good software for me and a terrible fit. I specifically said I didn't want to have to integrate with QB and now that is the only option I have to get reports and billing invoices. It will take many hours to reconcile back to QB and at this point, it would take less time to start over with a new software.

    Pros

    It is easy to input time and create the invoices.

    Cons

    I don't like the fact that I can't generate a report of services billed. You have to integrate with another software like QB to get any information on sales by item. You can't easily see how much a client owes you without manually adding up the outstanding invoices and the credits don't apply. There is no way to generate a billing invoice in BigTime. Basically it is only useful to track time and create invoices. Also,
    BigTime Wallet is unreliable for depositing payments. It take more than ten days in some situations.

    Kimberly
    Overall rating
    • Industry: Civil Engineering
    • Company size: 11–50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    [sensitive content hidden] was responsive and helpful

    Reviewed on 30/3/2023

    easy to use and the chat support is extremely helpful and useful.

    easy to use and the chat support is extremely helpful and useful.

    Pros

    ease of use and integration with QBO, invoicing and WIP tracking, easy to train for staff input of TS

    Cons

    slow to add some features that would be helpful for payments. Adding feature to charge client service fees for ACH and credit card payments, allowing us to edit payment post if entered incorrect or if Client over pays to track credits.

    Jessica
    Jessica
    Overall rating
    • Industry: Computer Software
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A fantastic tool for managing projects

    Reviewed on 5/6/2022

    The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze...

    The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze because to the platform's user-friendly interface. I can view all of my projects and team members in this platform, and we can all manage everything together. The Bigtime team's assistance is also a big plus in my book.

    Pros

    It's a piece of software that performs exactly what it's supposed to and does it well. The process of implementation was quite fair, and the accompanying customer service was excellent. Time tracking and the ability to divide it into other sections if necessary. For numerous projects, I've taken use of the platform's ability to develop custom reports, which have been useful.

    Cons

    BigTime doesn't always communicate to itself, so you have to dig a little further to find the answer you're looking for. In addition, I've used BigTime's "help" option and spoken with a live person who was able to diagnose my difficulties immediately away.

    Showing 5 reviews of 650 Read all reviews

    BigTime FAQs

    Below are some frequently asked questions for BigTime.

    BigTime offers the following pricing plans:

    • Starting from: US$20.00/month
    • Pricing model: Subscription
    • Free Trial: Available

    All subscriptions are billed annually.

    BigTime has the following typical customers:

    2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    BigTime supports the following languages:

    English

    BigTime supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    BigTime integrates with the following applications:

    Gmail, Google Calendar, Google Docs, HubSpot CRM, Intuit Data Protect, Jira, Microsoft Outlook, QuickBooks Online, QuickBooks Online Advanced, Sage Accounting, Sage Intacct, Salesforce Platform, Salesforce Sales Cloud, Slack, Stax, Zapier

    BigTime offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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