BigTime

BigTime

Time, billing, expense, and project management software

4.5/5 (469 reviews)

BigTime Overview

What is BigTime?

BigTime is the access-anywhere operating system behind the greatest professional services teams on the planet. See how we help your project-driven firm track and bill its most important asset: time. BigTime can help you take the guesswork out of utilization, capacity planning, and revenue projections. Users can manage project teams, work in process (WIP), as well as measure profitability per project, and even per staff. BigTime helps users get paid faster with the least amount of friction. Organizations can streamline the workflow with the Quickbooks integration developed by the BigTime development team, selected by Intuit as their OEM developers.

Users can track and report on their team's time and expenses online using BigTime's iPhone or Android apps when they're on the go. BigTime's web app is accessible from a web browser and responds to any device size. Improve business cash flow with BigTime by tracking WIP, and effectively bill throughout the project to keep the cash flow coming in. Tracking and reporting accurately in BigTime allows users to give customers peace of mind that their investment is worthwhile, eliminating any objections to payment.

Users can manage contractors, and invite them to join the project team as needed, and track their time per project. BigTime's expert consultants will walk users through how BigTime can be used in their business to truly optimize business workflow.

BigTime Overview

Pricing

Starting from
US$10.00/month

Pricing options

Free Trial
Subscription
Value for money

EXPRESS: $10.00 per user, per month.

PRO: $30.00 per user, per month.

PREMIER: $40.00 per user, per month.


BigTime Features

Devices
Business size
S M L
Markets
Canada, United States
Supported Languages
English

Screenshots

BigTime screenshot: BigTime helps accountants, architects, engineers, IT-services firms, and scientific and management consultants to budget, track and bill their most important asset: time.
BigTime screenshot: BigTime helps accountants, architects, engineers, IT-services firms, and scientific and management consultants to budget, track and bill their most important asset: time. BigTime screenshot: Improve workflows with BigTime BigTime screenshot: View detailed reports with BigTime BigTime screenshot: BigTime’s invoicing engine supports dozens of industry-standard billing scenarios and enough options to satisfy even your most exacting customer needs. BigTime screenshot: Track reimbursables, mileage or credit card expenses. Log service fees or contractor invoices. And, link them all to e-receipts, project budgets and customer invoices for faster reimbursement and better record-keeping. BigTime screenshot: Enforce timesheet restrictions, audit log notes, electronic signatures and more for government contractors who need to stay compliant. BigTime screenshot: Our customizable views, smart lookups, user-driven presets/defaults and more support the most intuitive timesheet on the market. BigTime screenshot: Visually manage tasks and see where they fall in the larger project at hand.

BigTime Reviews

BigTime Reviews

Overall rating
4.5
/
5
Excellent
308

Very good
131

Average
20

Poor
5

Terrible
5

Value for Money
4.5
Features
4.4
Ease of Use
4.4
Customer Support
4.7
94% recommended this app
Denise T.

We use BigTime for Professional Services Automation. It is great for our multilevel company.

Our company is not able to more accurately and completely track time to be charged to a project. Our systems are now more automated and more paperless.


Lori B.

Big Time

Time and Expense reporting for employees who work in different sites. Invoicing has simplified our billing system.


Summer H.

What Big Time Means To Us!

BigTime is solving our inability to properly track time put against our projects, which we have many of.

Ben Kinsel was AMAZING in our first training together. He let us speak freely, as well as give us time to understand and learn anything we didn't immediately understand. 10/10 on training skills!


Jenna G.

Bigtime

Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.


Steve S.

Cloud Based Time & Project Tracking for CPA firm

Does what I need - staff have no problems at all entering time and it does all we need to track returns and who has what


Denise T.

We use BigTime for Professional Services Automation. It is great for our multilevel company.

Used Daily for 2+ years
Reviewed on 15/4/2018
Review Source: Capterra

Our company is not able to more accurately and completely track time to be charged to a project. Our systems are now more automated and more paperless.

Pros

BigTime allows users from a variety of backgrounds to connect to the software from various platforms (desktop, laptop, smart phone) to track time per project, to track expenses on a daily basis with electronic submission of receipts, to run reports on time spent, to connect with external accounting software seamlessly.

Cons

the software has some limits on "naming" items that do not always correspond directly to our external software and do not fit within our company culture. (For example: In BigTime, billable means charged to the project, may invoiced or may not invoice. In our company culture, billable means an invoice will be sent for payment to the client.

Response from BigTime Software

Denise,

Thank you so much for the review - we truly appreciate the time and the effort you've taken to let us know how our software is working for you. We're very happy to hear that BigTime is working for you throughout your organization and that you're able to use the software across several different platforms - we work hard to make that happen!

We're very sorry to hear that some of the terminology used by BigTime is inconsistent with your business processes. We try to make BigTime as flexible as possible, and you can change many of these terms within your Lexicon (check under My Company>My Company>Lexicon) but there are some terms we cannot change at this time. That being said, that feature might make for an excellent Feature Request. If you'd like to learn more about how to submit a Feature Request, please reach out to us at [email protected]

Thanks again!
The BigTime Customer Success Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Lori B.
Industry: Construction
Company size: 13-50 Employees

Big Time

Used Daily for 2+ years
Reviewed on 4/11/2019
Review Source: Capterra

Time and Expense reporting for employees who work in different sites. Invoicing has simplified our billing system.

Pros

Ease of use for time reporting, expense tracking, invoicing and tracking jobsites. Mobile App.

Cons

Mobile App is very limited and a lot of glitches.

Response from BigTime Software

Lori,

Thanks so much for posting a review for us here at BigTime - we really appreciate your time and your feedback. We're happy to hear that you're finding the software easy to use for the tracking of your time and expenses, as well as invoicing and making things easier on the go. If you're having difficulty with the mobile app, please reach out to our Support Team for assistance and let your Customer Success Rep know too and we'll see what we can do to help.

Thanks again!
The BigTime Customer Success Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

Summer H.
Industry: Construction
Company size: 2-10 Employees

What Big Time Means To Us!

Used Daily for 1-5 months
Reviewed on 9/4/2020
Review Source: Capterra

BigTime is solving our inability to properly track time put against our projects, which we have many of.

Ben Kinsel was AMAZING in our first training together. He let us speak freely, as well as give us time to understand and learn anything we didn't immediately understand. 10/10 on training skills!

Pros

My favorite part about this software and the most impactful to our business in my opinion is the ability to assign fixed rates to our projects. It takes us far beyond what we were able to do before, which was very little. The ability to actually be able to track what we make or don't make on each project is HUGE!

Cons

There really isn't anything I have found yet that I do not like, I will most definitely let you know in the future.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jenna G.
Industry: Accounting
Company size: 2-10 Employees

Bigtime

Used Daily for 1+ year
Reviewed on 1/8/2019
Review Source: Capterra

Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.

Pros

I like that you are able to create your own engagements per client.

Cons

I least like the invoice part as it does not function how it is suppose too. There are to many steps for it to be integrated into QuickBooks.

Response from BigTime Software

Jenna,

Thanks so much for this review- we really appreciate hearing from all our customers here at BigTime! We are very glad to hear that you're happy with our engagements and how you can create unique engagements per client, but we're sad to hear that you feel that invoicing is not working for you. There are many ways you can use BigTime's invoicing, and there are many help features that can help you learn how. Here are just a few:

Knowledge Base Articles/Videos:
http://kb.bigtime.net/using-bigtime/#invoicing
http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/
http://kb.bigtime.net/using-bigtime/invoicing/posting-invoices-to-quickbooks/video-tutorial-post-invoices-to-quickbooks/

Our Invoicing Webinar:
https://youtu.be/yt2LrF9mRAk
Schedule a Live Webinar here: https://www.bigtime.net/webinars/

Also, feel free to reach out to us here at Customer Success - we'd love to help you learn more about invoicing!

Thanks again,
The BigTime Customer Success Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 2.0/10

Steve S.
Industry: Accounting
Company size: 2-10 Employees

Cloud Based Time & Project Tracking for CPA firm

Used Daily for 1+ year
Reviewed on 3/2/2020
Review Source: Capterra

Does what I need - staff have no problems at all entering time and it does all we need to track returns and who has what

Pros

I chose this software since cloud based access and integration with Lacerte and Quickbooks, my staff has found it easy to use.

Cons

Reports are very, very generic and lacking compared to other programs I have used

Response from BigTime Software

Steve,

Thanks so very much for posting a review for us here at BigTime. We're very pleased that you are finding the software and its integration features easy to use and that the software is providing the services that you and your staff require to get the job done. Regarding your statement about the reports in BigTime, you are correct - they are very generic, by design. BigTime services many different industries, so the reports are generic to provide basic information across the board. However, they are also infinitely customizable! You can review some of the ways you can customize your reports in BigTime via the following webinar: https://youtu.be/R6juDAuEgNE

We hope this helps!

Thanks again,
The BigTime Customer Success Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

User recommendation
8.8/10
Based on 469 user ratings
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BigTime Pricing

BigTime Pricing

Starting from
US$10.00/month
Free Trial
Subscription
Value for money

EXPRESS: $10.00 per user, per month.

PRO: $30.00 per user, per month.

PREMIER: $40.00 per user, per month.

EXPRESS: $10.00 per user, per month.

PRO: $30.00 per user, per month.

PREMIER: $40.00 per user, per month.

Value for Money
4.5/5
Based on 469 user ratings
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BigTime Features

BigTime Features

API
Accounting Integration
Accounting Management
Activity Dashboard
Audit Trail
Automatic Notifications
Billing & Invoicing
Compliance Management
Customisable Reporting
Data Import/Export
Electronic Payments
Expense Tracking
Invoice Management
Invoice Processing
Multi-Currency
Real Time Data
Real Time Reporting
Reporting & Statistics
Third Party Integration
Workflow Management
Features
4.4/5
Based on 469 user ratings
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Categories

Additional information for BigTime

Additional information for BigTime

Key features of BigTime

  • Automatic reminders
  • Billing & invoicing
  • Billing rate management
  • Cloud integrations
  • Custom reports
  • DCAA timekeeping
  • Document templates
  • Email notifications
  • Expense tracking
  • Invoices
  • Mobile app
  • Permission management
  • Project budgeting
  • Project management
  • Reporting
  • Resource Management
  • Revenue Projections
  • Task management
  • Time tracking
  • Timesheets

Benefits

  • Track Smarter - The highest-rated time/expense entry system in the marketplace, BigTime starts with an intuitive data entry system that lets your users get in, log time, and get out.
  • Bill faster - You’ll invoice faster and realize more revenue by leveraging BigTime’s central hub for tracking WIP, drafts, billing rates, cost rates, PDF formats, billing rules and more.
  • Craft better teams - Get a real-time look at resource allocations and avoid over/under scheduling your team -- keeping your bottom line healthy, and your consulting teams happy.
  • Standardize workflows - Streamline your internal processes from project creation, setting budgets, approving time and expenses, to sending custom client invoices.
  • Level-up your leadership - Dashboards, analytics, and standard reports help your entire leadership team focus on the same set of real-time numbers, eliminating the need for a web of offline spreadsheets or manual tools.
  • Leverage your ecosystem - BigTime was built from the ground up to leverage your entire cloud-based ecosystem - with deep out-of-the-box integrations into the tools your team is already using.
  • BigTime FAQs

    BigTime FAQs

    Below are some frequently asked questions for BigTime.

    Q. What type of pricing plans does BigTime offer?

    BigTime offers the following pricing plans:

    Starting from: US$10.00/month

    Pricing model: Subscription

    Free Trial: Available

    EXPRESS: $10.00 per user, per month. PRO: $30.00 per user, per month. PREMIER: $40.00 per user, per month.

    Q. What are the main features of BigTime?

    BigTime offers the following features:

    • Automatic reminders
    • Billing & invoicing
    • Billing rate management
    • Cloud integrations
    • Custom reports
    • DCAA timekeeping
    • Document templates
    • Email notifications
    • Expense tracking
    • Invoices
    • Mobile app
    • Permission management
    • Project budgeting
    • Project management
    • Reporting
    • Resource Management
    • Revenue Projections
    • Task management
    • Time tracking
    • Timesheets

    Q. Who are the typical users of BigTime?

    BigTime has the following typical customers:

    Large Enterprises, Mid Size Business, Small Business

    Q. What languages does BigTime support?

    BigTime supports the following languages:

    English

    Q. What type of pricing plans does BigTime offer?

    BigTime has the following pricing plans:

    Subscription

    Q. Does BigTime support mobile devices?

    BigTime supports the following devices:

    Android, iPhone

    Q. What other apps does BigTime integrate with?

    BigTime integrates with the following applications:

    Intuit Data Protect for QuickBooks, Microsoft Outlook, QuickBooks, QuickBooks Online, QuickBooks Online, Sage Accounting, Sage Intacct, Sage One - U.S., Salesforce Sales Cloud, Slack

    Q. What level of support does BigTime offer?

    BigTime offers the following support options:

    FAQs, Knowledge Base, Online Support, Phone Support, Video Tutorials