PhoneBurner
Power dialer & outbound sales acceleration software for SMBs
4.8 /5 (136 reviews) Write a Review!PhoneBurner Overview
What is PhoneBurner?
PhoneBurner is a Power Dialer and Sales Acceleration platform that increases productivity on the phone by 447% - without any additional software. Our system automates repetitive workflows, and helps sales reps have 3-4 times more live conversations. More talk time. Less tasks. More opportunities to close deals.
Our software is cloud based and installation free. Users can log in from anywhere, and conduct dial sessions using any phone or our softphone. Enjoy 100% delay free connections. No awkward pause. No delay. No dropped calls.
Included CRM (API, Salesforce and other integrations available) allows users to intelligently filter leads for better dial sessions. Dial 60-80 contacts per hour. Instantly drop voicemails, and send customized emails based on call outcome. Customize disposition sets, take notes, schedule follow-ups, and more. Call Recording, Call Transfer, and Local ID are available.
PhoneBurner's proprietary SmartSender feature allows for the creation of resource SmartPacks (individual or groups of documents, images, video, web links, etc.) that can be instantly added to emails. Users are alerted in real-time when emails are opened, links clicked, videos watched, attachments viewed, etc. for perfectly timed follow-up. SmartSender is also integrated with "Retargeting" enabling users to serve targeted ads to contacts as they browse the web, Facebook, or Twitter.
PhoneBurner team accounts include administrative controls, advanced real-time reporting and analytics, LeadStream smart lead distribution, and automated content sharing including call scripts, disposition sets, emails, and more. Volume discounts are available based on team size and term length.
PhoneBurner Overview
Pricing
Pricing options
Free Trial - no credit card required. Get unlimited dialing for $149/month. Volume discounts are available for multi-user accounts, along with an exclusive set of features built for sales teams.
PhoneBurner Features
Media
PhoneBurner Reviews
PhoneBurner Reviews
Outstanding CRM for Generating More Calls, Emails, and Voicemails
Extremely happy with this company and their customer service. They did a great job of setting us up and continue to provide very fast, efficient customer service.
Best customer service of all 7 call software I used. Outstanding.
You pay for problems NOT happening. You pay for not having to fix issues. You pay for outstanding service. Phoneburner is my peace of mind.
Easy to Use
As a overall, it is a good experience and make my job easy when I need to call a lot of phone numbers.
Expensive, but a 1 lead can pay for itself!
PhoneBurner has been EXCELLENT! 8/10 for sure. It pays for itself if you convert some leads. It lets you contact a LOT of people. My company still uses it, and is able to product new business for us daily.
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Outstanding CRM for Generating More Calls, Emails, and Voicemails
Pros
Extremely easy to use. Automates calling, sending emails, and leaving voicemails. You can make 2-4 times more calls, emails, and voicemails with PhoneBurner than you can without it. It's the fastest way to contact customers and prospective clients. You can easily customize the software to build the sales process you want to implement and make changes at any time. We love it!
Cons
It does not have any sales analytics or revenue projections. You can use it in conjunction with another CRM to have the best of both worlds (the fastest possible calls, emails, and voicemails with PhoneBurner and sales analytics and pipeline management with an attached CRM).
Best customer service of all 7 call software I used. Outstanding.
You pay for problems NOT happening. You pay for not having to fix issues. You pay for outstanding service. Phoneburner is my peace of mind.
Pros
I used 7 differents call softwares. I used : Five9, Vocalcom, Fenero, 3Clogic, AAvaz. Nothing compare to the service phoneburner gave me. With all other software, it oscillated between bad service, to outright fraud (Fenero was the worst). Not only everything work perfectly fine but when you got questions, a dedicated staff fix everything with you in a matters of seconds. With Five9, I spent up to 20 hours a weeks, trying to fix all the problems for 6 weeks until they just gave up and refunded me (I do give them credit for that).
Cons
I would like to see a feature to listen, whisper and bargin. Especially to train my home based agents.
Response from PhoneBurner
Thanks so much Alexandre! We appreciate your business and look forward to continuing to support you and your team :)
Easy to Use
As a overall, it is a good experience and make my job easy when I need to call a lot of phone numbers.
Pros
Easy to use, tech friendly, it's easy to find the feature, easy upload leads list and to keep a record.
Cons
Sometimes it becomes slow and freezes. Sometimes when using the pause it does not work and dial the phone number and when you click pause again, the call is cut off and goes on to the next one. I do not like that you can not return on the call without having to close the dialing window.
Expensive, but a 1 lead can pay for itself!
PhoneBurner has been EXCELLENT! 8/10 for sure. It pays for itself if you convert some leads. It lets you contact a LOT of people. My company still uses it, and is able to product new business for us daily.
Pros
This software just rolls through your entire database spreadsheet 1 call after another. It has a GREAT user interface that is maps calls to hang up, pause dialing, next call, etc. It calls the home, celll, and then lets you disposition calls
Cons
The worst part is it cant identify fax numbers. On cold calls, you get a lot of those. Everyone loves a good screech of the fax machine.
Making 400 calls per shift has never been easier
Pros
This software is feature-rich and powerful. Employees save time by having their call queue preloaded for them. They can also choose who and how many people they want to call. The uses for PhoneBurner really are endless. They can be used for outbound sales as well as following up with customers. The onboarding help they give you is fantastic. Another huge plus is no minimum seats. The UI is fantastic.
Cons
The menu could be organized a little better. I would really love if the report section had a link on the top so I could quickly track how my team is doing instead of the current configuration where it is buried a bit. Also, I would like it if they would add one more folder level. I have a tendency to segment my lists intensively so on the top level it gets a bit crowded.
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PhoneBurner Pricing
PhoneBurner Pricing
Free Trial - no credit card required. Get unlimited dialing for $149/month. Volume discounts are available for multi-user accounts, along with an exclusive set of features built for sales teams.
Free Trial - no credit card required. Get unlimited dialing for $149/month. Volume discounts are available for multi-user accounts, along with an exclusive set of features built for sales teams.
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PhoneBurner Features
PhoneBurner Features
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Categories
Categories
Additional information for PhoneBurner
Additional information for PhoneBurner
Key features of PhoneBurner
- Access real time reports to measure agent performance
- Advanced lead search and filtering
- Call tracking, reporting & analtyics
- Categorize and tag contacts for seamless lead management
- Create custom disposition sets
- Create custom tags for your contacts
- Create detailed custom reports on the fly or via email
- Create unlimited custom fields to fit your sales processes
- Effortlessly schedule follow-ups right from the dialer
- For outbound call centers
- Important leads into our/your CRM
- Included CRM + Salesforce and other integrations, API
- Instantly leaves a pre-recorded voicemails
- Instantly send personalized emails
- Intelligently and automatically distribute leads
- Organize and manage contact details and history
- Power dial up to 80 contacts per hour
- Real-time alerts of email opens, attachment views & more
- Record your calls
- Simple import tool included
- Track contact history, email engagement and more
- Use your own email server or ours
- View call & session statistics
Benefits
- Power dial contacts up to 4x faster
- Drop voicemails in one click (no need to wait for the beep)
- Send one-click emails based on call results
- Streamline workflows with custom disposition sets
- Know when contacts open emails, view attachments, click links
- Increase live answers up to 4x with Local ID
- Record calls for training and quality management
- Transfer calls
- Access real-time reports and analytics
- Get custom reports emailed to you for superior agent management
- Intelligently and automatically distribute leads to your team
- Use our CRM, Salesforce, or integrate with yours
PhoneBurner FAQs
PhoneBurner FAQs
Below are some frequently asked questions for PhoneBurner.
Q. What type of pricing plans does PhoneBurner offer?
PhoneBurner offers the following pricing plans:
Starting from: US$149.00/month
Pricing model: Subscription
Free Trial: Available
Free Trial - no credit card required. Get unlimited dialing for $149/month. Volume discounts are available for multi-user accounts, along with an exclusive set of features built for sales teams.
Q. What are the main features of PhoneBurner?
PhoneBurner offers the following features:
- Access real time reports to measure agent performance
- Advanced lead search and filtering
- Call tracking, reporting & analtyics
- Categorize and tag contacts for seamless lead management
- Create custom disposition sets
- Create custom tags for your contacts
- Create detailed custom reports on the fly or via email
- Create unlimited custom fields to fit your sales processes
- Effortlessly schedule follow-ups right from the dialer
- For outbound call centers
- Important leads into our/your CRM
- Included CRM + Salesforce and other integrations, API
- Instantly leaves a pre-recorded voicemails
- Instantly send personalized emails
- Intelligently and automatically distribute leads
- Organize and manage contact details and history
- Power dial up to 80 contacts per hour
- Real-time alerts of email opens, attachment views & more
- Record your calls
- Simple import tool included
- Track contact history, email engagement and more
- Use your own email server or ours
- View call & session statistics
Q. Who are the typical users of PhoneBurner?
PhoneBurner has the following typical customers:
Small Business, Large Enterprises, Public Administrations, Non Profit, Freelancers, Mid Size Business
Q. What languages does PhoneBurner support?
PhoneBurner supports the following languages:
English
Q. Does PhoneBurner support mobile devices?
We do not have any information about what devices PhoneBurner supports
Q. What other apps does PhoneBurner integrate with?
PhoneBurner integrates with the following applications:
HubSpot Marketing Hub, JobDiva, Keap, Mailchimp, NetSuite CRM+, PieSync, Podio, SugarCRM, Zendesk Sell, Zoho CRM
Q. What level of support does PhoneBurner offer?
PhoneBurner offers the following support options:
FAQs, Online Support, Phone Support, Video Tutorials, Knowledge Base
Extremely happy with this company and their customer service. They did a great job of setting us up and continue to provide very fast, efficient customer service.