FullContact

FullContact

Start improving customer experience with identity resolution

4/5 (74 reviews)

FullContact Overview

What is FullContact?

Our patented identity graph contains over one billion people profiles, 22 million company profiles and processes 30 million updates per day. We are the only identity resolution provider that combines traditional, social, and digital identifiers to create an accurate contact record of an individual. Unlike proprietary walled gardens, our identity resolution technology allows brands to take ownership of their relationships with customers. As a Saas-based solution it requires minimal professional services to implement and can be easily integrated into existing technologies.

FullContact Overview

Pricing

Starting from
US$499.99/month

Pricing options

Free Trial
Free
Subscription
Value for money

Trial: Free
Scaling Business: $499.99 per month
Enterprise: Let's Talk


FullContact Features

Devices
Business size
S M L
Markets
Asia, Australia, Brazil, Canada, China and 5 others, Europe, Germany, India, Japan, Latin America
Supported Languages
English

FullContact Reviews

FullContact Reviews

Overall rating
4
/
5 74 reviews
Excellent
31

Very good
24

Average
12

Poor
2

Terrible
5

Value for Money
3.8
Features
4
Ease of Use
4.1
Customer Support
3.9
74% recommended this app
Ashley n. B.

Great for updating contact databases.

It imports data found on the internet (such as social media profile URLs, web addresses, etc.) to your contact database. It also uses humans to import data from your business cards using a snapshot (and does so accurately).


Harish J.

Far better than all its competitors in the market.


Praveen R.

A best alternative to Rapportive but not better than LinkedIn Sales Navigator


Verified Reviewer

Helpful for bi-directional sync of two Google Accounts; buggy; overpriced

Customer service is responsive and courteous, but they have not resolved any of the issues I've reached out about after considerable time and going back and forth with them. They credited me a whopping $1 for my troubles over multiple weeks with this known bug, which felt more like a slap in the face than an acknowledgement of my troubles :-/


Jason D.

FullContact enhances my own service offering


Ashley n. B.
Industry: Public Policy
Company size: 13-50 Employees

Great for updating contact databases.

Used Weekly for 2+ years
Reviewed on 20/10/2017
Review Source: Capterra

It imports data found on the internet (such as social media profile URLs, web addresses, etc.) to your contact database. It also uses humans to import data from your business cards using a snapshot (and does so accurately).

Pros

This is my new favorite app for organizing contacts and segmenting email lists. It is also the only app I have used that will transcribe business cards with 100% accuracy (they use humans to enter info from pictures of cards rather than software, like most other apps). The "merge contact" feature is great and allows you to review the contacts being merged before doing so automatically. It also integrates with Google accounts, LinkedIn, Twitter, and Yahoo. Another great feature is the ability to export data in a file, which you can then upload to your regular CRM software or to Constant Contact.

Cons

One downside is that it could allow for more business cards uploads per month -- 50 is not enough. It should also automatically sync business accounts when individual accounts are updates. Additionally, more tips and resources on how to develop a good contact list would be nice. I also have to say that customer service is a bit slow.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Harish J.
Industry: Consumer Goods
Company size: 10,001+ Employees

Far better than all its competitors in the market.

Used Daily for 1+ year
Reviewed on 18/9/2018
Review Source: GetApp

Pros

I mainly use FullContact's chrome extension to work as a people identifier for Gmail. If installed properly, there will be a right hand side panel appears on the top. The verification provided by FullContact is 50% more reliable and accurate than some of its competitors like LinkedIn sales navigator, adapt.io etc.. Other extensions only provide LinkedIn account details associated with an email address, but FullContact lists all the social media profiles of that person. The extension works very fast and the panel pops up automatically when we move the mouse over an email address.

Cons

The extension is very difficult in the beginning to function smoothly. Even if you install it and refresh gmail, there won't be anything popped up for few minutes and then suddenly with out doing anything it starts working well. I was totally confused when first trying it. The extension is free but there is a daily limit for the free plan. The price is also not so much attractive for freelancing sales people.

Rating breakdown

Ease of Use

Likelihood to recommend: 8.0/10

Praveen R.
Industry: Information Technology & Services
Company size: 10,001+ Employees

A best alternative to Rapportive but not better than LinkedIn Sales Navigator

Used Daily for 2+ years
Reviewed on 7/10/2018
Review Source: GetApp

Pros

I was using Rapportive lately before LinkedIn acquired it. Then it stopped working and I was looking for a free option like rapportive with out daily limits and found out FullContact. I could easily install the Chrome extension and integrated it to my work Gmail. After refreshing it for 2-3 times, it started to work just like Rapportive but the suggestions included around 5-6 social media profile links which cannot be seen anywhere else.

Cons

Full contact chrome extension needs the user to refresh the page frequently sometimes to get the extension working. The new Gmail update also caused lot of issues to the extension even after reinstalling it for several times.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 8.0/10

Verified Reviewer
Industry: Real Estate
Company size: 501-1,000 Employees

Helpful for bi-directional sync of two Google Accounts; buggy; overpriced

Used Daily for 2+ years
Reviewed on 26/3/2019
Review Source: GetApp

Customer service is responsive and courteous, but they have not resolved any of the issues I've reached out about after considerable time and going back and forth with them. They credited me a whopping $1 for my troubles over multiple weeks with this known bug, which felt more like a slap in the face than an acknowledgement of my troubles :-/

Pros

I'm not aware of another contact syncing service to keep multiple Google Contacts accounts synced. For this, it's helpful. It also tries to find additional contact information across the web and append it to contacts. This is mediocre.

Cons

The app's interface leaves a lot to be desired, and working inside it is difficult. It has bugs that make it taxing to go through your contacts 1 by 1. It's better as a back-end tool than an actual app for contact management. The app has no direct integration with LinkedIn or any other social network (other than FourSquare, which I had no idea even still existed). The Zapier zap integration is super limited. No IFTTT support. The Android App is buggy, and I had a lot of weird contact data issues when installing it (3 of my Google Accounts are also no that phone, so maybe that's an issue?

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Jason D.

FullContact enhances my own service offering

Used Daily for 2+ years
Reviewed on 16/5/2018
Review Source: Capterra

Pros

General simplicity; Ease of implementation; Rich data returned; Incredibly cool and interactive developer portal; Has multiple offering levels;

Cons

What everybody wants: for it to be cheaper ;) ; Before purchasing, understanding their different products was a bit arduous - i.e. enrich API vs contacts API.

Rating breakdown

Value for Money
Ease of Use
Customer Support

User recommendation
8/10
Based on 74 user ratings
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FullContact Pricing

FullContact Pricing

Starting from
US$499.99/month
Free Trial
Free
Subscription
Value for money

Trial: Free
Scaling Business: $499.99 per month
Enterprise: Let's Talk

Trial: Free
Scaling Business: $499.99 per month
Enterprise: Let's Talk

Value for Money
3.8/5
Based on 74 user ratings
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FullContact Features

FullContact Features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
CRM Integration
Collaboration Tools
Contact Database
Contact Management
Customisable Templates
Data Import/Export
Email Integration
Lead Capture
Lead Management
Real Time Data
Reporting & Statistics
Sales Analytics
Sales Reporting
Sales Tracking
Search Functionality
Third Party Integration
Features
4/5
Based on 74 user ratings
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Categories

Additional information for FullContact

Additional information for FullContact

Benefits

- Outshine your competitors with your customer experience
- Revamp your customer experience strategy
- Create one true contact record across your entire organization
- Breathe new life into customer records with enrichment data
- Develop rich, personalized customer experiences.
- Create high-performing audiences for multichannel campaigns.
- Find more customers that look like your top customers.
- Understand differences key customer segments and markets.

FullContact FAQs

FullContact FAQs

Below are some frequently asked questions for FullContact.

Q. What type of pricing plans does FullContact offer?

FullContact offers the following pricing plans:

Starting from: US$499.99/month

Pricing model: Free, Subscription

Free Trial: Available

Trial: Free Scaling Business: $499.99 per month Enterprise: Let's Talk

Q. What are the main features of FullContact?

We do not have any information about FullContact features

Q. Who are the typical users of FullContact?

FullContact has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does FullContact support?

FullContact supports the following languages:

English

Q. What type of pricing plans does FullContact offer?

FullContact has the following pricing plans:

Free, Subscription

Q. Does FullContact support mobile devices?

We do not have any information about what devices FullContact supports

Q. What other apps does FullContact integrate with?

FullContact integrates with the following applications:

Front, GreenRope, Hatchbuck, LiveChat, Mailchimp, Mailjet, SalesExec, SalesforceIQ, User, Workato

Q. What level of support does FullContact offer?

FullContact offers the following support options:

FAQs, Forum, Knowledge Base, Online Support