Open Source ERP and CRM software suite
4.2/5 (330 reviews)Odoo is a customizable, open-source business applications suite which covers needs such as customer relationship management (CRM), sales, enterprise resource planning (ERP), project management, manufacturing, inventory management, point of sale (POS), accounting, and more. Odoo is designed to meet company needs regardless of size and budget, and can be installed on-premise or hosted in the cloud.
Odoo's website apps allow users to build custom sites using a drag-and-drop editor. Calls to action, company blogs, customer portals, and other features can be added as required. The built-in SEO tool automatically optimizes websites and manages technical 301 redirects, Google schemas, page speeds, sitemaps, and more. The eCommerce app enables online selling through custom product pages and integrations with payment gateways and shipping carriers.
Odoo CRM allows sales teams to keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics, forecasts and create marketing campaign automation to increase their sales performance. The subscriptions app lets users manage subscribers and setup recurring billing, and includes analysis tools designed to provide users with a clear overview of their business.
Odoo Accounting helps users to manage daily accounting easily with tools including bank synchronization, reconciliation, invoicing, expense management, and dynamic statements. Odoo Inventory enables warehouse managers to maximize inventory efficiency by reducing stock levels and avoiding stock-outs. Other operations apps cover timesheets, purchasing, projects, documents, and helpdesks.
Odoo offers human resource (HR) apps for managing recruitment, employees, vacation/leave, appraisals, and vehicle fleets. The suite also includes communication apps, electronic signature capture, marketing tools, manufacturing apps, a point of sale (POS), and more.
Pros
Odoo adapts to the company needs. When one of the owners of the Organization has a question, the answer can be easily be taken from Odoo, by grouping, filtering and in some other cases, by adding new fields to fill manually or automatically.
Cons
As I jokingly say, sometimes Odoo is in a bad mood (when there is slow Internet connection) and Odoo displays an error or makes a rare behavior. But by refreshing the page, most of the times, it gets solved.
Awesome review! Glad to hear you have been making wonders with Odoo Studio, we love hearing how users are able to use the Studio editor tool to customize their platform without having to touch source code (the idea is to empower users to create the software they want). Happy to hear how you have been using Odoo and wishing your company continued success! :)
We have been implementing Odoo for many of our customers and almost all of them were happy with it. Apart from the learning curve i mentioned about, people were happy about the software and the "awed" about the level of customisation possible.
Pros
The thing I most liked about Odoo is it's open source nature. The whole community can contribute to Odoo unlike some other popular ERP. Odoo is highly flexible and if you have some technical knowledge you can customise it anyway you like and integrate it with any existing system.
Cons
Close sourcing some good aspects after each revision of Odoo is somewhat disheartening. For instance, as far as I know the HR module is going to be enterprise only from Odoo 13. I don't understand the logic behind this decision. Also Odoo a pretty big learning curve. The descriptions of each operations needs to be simplified so people easily understand each feature.
Thanks for the great feedback Mihran! Happy to see so many positive points here. To address the cons, we haven't released Odoo 13 yet (October 2019) so I would wait to see the official release to get the correct details. Additionally, the learning curve can be said about any ERP product (complex in nature), and as we understand this all too well we have made a huge effort to create tons of resources to help those like you! Whether it is our eLearning platform, weekly webinars, documentation pages, live support, or user forum...we provide many options for you to get the answers you need. I recommend contacting your dedicated account manager for further assistance, we are always happy to help! :)
Have experience of consulting and over seeing the implementation ( 14 Implementations) of Odoo from version 8 to 11 for the past 4 years.
Pros
1) Opensource and SaaS option
2) Easy to use - Maintained uniformity across modules
3) Availability of Third Party apps
4) OCA community support
5) No other opensource ERP covers Inventory (Product master - ability to handle product variance / Inventory valuation / Landing Cost) and Recruitment functionality like odoo
6) Odoo Enterprise Accounting reporting is a plus
7) Easy to customize or develop new module using Odoo Studio if your an enterprise customer
8) Developing new module even in enterprise will not take much time
9) Partners availability across globe is a plus
10) Having Ecommerce functionality in an ERP is great advantage
Cons
1) Need customization for localization ( Both HRMS - End of service calculation and Taxation)
2) Must to have functionalities are moved from community to enterprise form Odoo version 9 onward till odoo 12
3)Must to have accounting reports moved to Odoo enterprise
4)Not providing incremental update to the existing version is minus
5) Different pricing for different region
6) Document management features could have been better even-though they released few more functionalities in Odoo 12
Thanks for the review Selvakumar! We appreciate the 10/10 for recommendation. Your key points in both areas were informative to read. We like to see the Pros in order to understand where our community finds the most value, as well as the Cons to see where we can improve. Note for some of these (such as Documents management) that our software is constantly being updated and improved by a global team of awesome developers to bring features like this to our users. If you are on the SaaS platform, these features are delivered to you automatically without any need to update or reconfigure (we like to make things simple and easy). Hope to see you at our next Odoo event to learn more about your experience! :)
Having everything in one app is the major benefit to me. I don't have to use different software for Sales and Purchases; for Contacts; fr Projects etc. Another benefit for me is the ability to attach documents to each transaction for tax purposes at the end of the financial year.
Pros
Odoo is an Opensource ERP with a free Community Edition and a paid Enterprise edition. It is packed with features like Accounting, Project Management, Customer Management, Employee & Recruitment Management, Inventory & Warehouse, Sales and Purchase and POS to name a few.
I like the Dashboard where one can get an bird's eye view of the status of any task or activity that needs attention. Plenty of additional modules (called Apps) are also available on the Odoo Store.
Odoo uses Postgresql as database.
It offers plenty of customisation options. Some countries' standard Chart of Accounts are available by default, or you can create your own.
Overall a very useful ERP.
Cons
I'm reviewing the Community Edition: On the downside, it has a relatively big learning curve. Setup and initial configuration is crucial. I would have liked to choose between mySQL and Postgresql as some hosting providers does not offer Postgresql.
Some minor frustrations is the fact that an invoice can only be created after a quotation, then an order. I would've liked to be able to enter an invoice without an quote or order; for example monthly regular contractual invoices. Having said that, depending on how your business work, it might not affect you that much.
Secondly, recording expenses is cumbersome - expenses are recorded either through the employer expense module (which is not always related to an employer, like rent), or through billing. Either way, you need to create a "product or service" for expenses before entering them. Where and how you enter them, also affects your expense reporting.
I would also like to see more reporting options like traditional desktop apps.
Customer support for the Community Edition are limited to the forums and some manuals for older editions.
All of my systems and customer data are centralized in one easy to use system
Pros
As a former Netsuite and Salesforce partner, our clients demanded more in the form of ease of use, mobility and functionality without breaking the bank. We started off by migrating ourselves off of our Netsuite system. This move simplified all of our daily work lives so much, we brought this solution to our client base. From Professional Services, Manufacturing and Warehouse operations, Odoo was an excellent fit and an extremely good value. The company improves the software almost daily and with thousands of prebuilt apps in their app store, adding major functionality and workflow is simple. Also the open nature of the code makes it the absolute most flexible ERP/CRM/MRP software on the market.
Odoo maintains a few versions Community(Free) and Hosted(Saas) and Enterprise(Self Hosted). We recommend either Hosted or Enterprise(Most Recommended) for business. The Community edition is mostly for developers to have an easy way to learn the basics. The Enterprise edition is packed with additional advanced features necessary for production use, and is supported by Odoo and the Odoo Partner Channel.
Any company in the search for an ERP system should include Odoo in their list.
Cons
Documentation needs improvement. Most documents and answers are not centralized but scattered between Youtube, and Odoo Community and GitHub although they have been building a training portal.
Thanks for the review VCloud9 team! We are excited to hear how your experience with other ERP systems like Netsuite has helped to identify key value indicators when doing software implementation. We look forward to continuously adding value to your projects in the future!
Odoo Community edition is available for free.
Odoo Enterprise edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to fulfill your custom needs.
Below are some frequently asked questions for Odoo.
Odoo offers the following pricing plans:
Starting from: US$20.00/month
Pricing model: Free, Open Source, Subscription
Free Trial: Available
Odoo Community edition is available for free.
Odoo Enterprise edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to fulfill your custom needs.
Odoo offers the following features:
Odoo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business
Odoo supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish
Odoo has the following pricing plans:
Free, Open Source, Subscription
Odoo supports the following devices:
Android, iPhone, iPad
Odoo integrates with the following applications:
All-In-One Designer, Infraspeak, PieSync, Robly, SmartFreight, Teamleader, Truedash
Odoo offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
I've been using Odoo in some companies as an employee, so I've been teaching myself (that easy it is). I started with some bad practices (modifying the base code) but I've gotten better making my own modules, but now I only use Odoo Studio (highly recommend it).
I've also shown the basics of the core to my IT coworkers, and once we understand how the api with python works, we've made wonders. We don't mess with the code directly (only the Partner does) and we can play with all the information with any python module or framework.