About Odoo

Odoo is a customizable, open-source business applications suite which covers needs such as customer relationship management (CRM), sales, enterprise resource planning (ERP), project management, manufacturing, inventory management, point of sale (POS), accounting, and more. Odoo is designed to meet company needs regardless of size and budget, and can be installed on-premise or hosted in the cloud.

Odoo's website apps allow users to build custom sites using a drag-and-drop editor. Calls to action, company blogs, customer portals, and other features can be added as required. The built-in SEO tool automatically optimizes websites and manages technical 301 redirects, Google schemas, page speeds, sitemaps, and more. The eCommerce app enables online selling through custom product pages and integrations with payment gateways and shipping carriers.

Odoo CRM allows sales teams to keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics, forecasts and create marketing campaign automation to increase their sales performance. The subscriptions app lets users manage subscribers and setup recurring billing, and includes analysis tools designed to provide users with a clear overview of their business.

Odoo Accounting helps users to manage daily accounting easily with tools including bank synchronization, reconciliation, invoicing, expense management, and dynamic statements. Odoo Inventory enables warehouse managers to maximize inventory efficiency by reducing stock levels and avoiding stock-outs. Other operations apps cover timesheets, purchasing, projects, documents, and helpdesks.

Odoo offers human resource (HR) apps for managing recruitment, employees, vacation/leave, appraisals, and vehicle fleets. The suite also includes communication apps, electronic signature capture, marketing tools, manufacturing apps, a point of sale (POS), and more.

Pricing starting from:

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Odoo

-Integration: Odoo offers fully integrated solutions that allow you to run your business more efficiently (all from one place).The communication within Odoo apps is seamless across departments allowing your team to avoid common problems (like having extra inventory sitting in your warehouse for months or connecting your sales to your accounting).

-Scalability: Grow your business, one app at the time. Add new apps/users as your company expands its business functions and needs. With Odoo sky is the limit. We work together with companies from all industries and sizes.

-Customization: Odoo is the only business software company that shares its full source code, allowing users to customize modules depending on their unique business needs. Take advantage of having an open source software and create the perfect software for your business.

-Easy-to-use: Odoo’s interface and apps were designed to be easy-to-use and don’t require technical knowledge. Multiple features throughout the software like intuitive dashboards and drag-and-drop menus easily help you manage complex business flows.

-Boost Efficiency: A suite of fully integrated business apps allows your company to run more smoothly and lean. Odoo helps you automate tedious and time-consuming processes so you can spend more time growing your business.

Devices

Business size

S M L

Markets

United Arab Emirates, Argentina, Austria, Australia, Bangladesh, Belgium, Bahrain, Brazil, Canada, Switzerland, Chile, China, Colombia, Germany, Denmark, Egypt, Spain, Finland, Fiji, France, United Kingdom, Hong Kong SAR China, Indonesia, Ireland, India, Iran, Italy, Jordan, Japan, Cambodia, Kuwait, Lebanon, Liechtenstein, Luxembourg, Monaco, Myanmar (Burma), Mongolia, Maldives, Mexico, Malaysia, Netherlands, Norway, New Zealand, Oman, Peru, French Polynesia, Papua New Guinea, Philippines, Pakistan, Puerto Rico, Portugal, Qatar, Romania, Saudi Arabia, Solomon Islands, Sweden, Singapore, Syria, Thailand, Taiwan, United States, Vietnam, Yemen, South Africa

Supported Languages

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Pricing starting from:

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Odoo Software - Odoo's interface
Odoo Software - Odoo CRM dashboard screenshot
Odoo Software - Odoo Point of Sale (POS) products screenshot
Odoo Software - Odoo's MPR screenshot
Odoo Software - Odoo Accounting dashboard screenshot
Odoo Software - Odoo Recruiting applications screenshot
Odoo Software - Odoo Inventory overview screenshot
Odoo Software - Odoo Project task board screenshot
Odoo Software - Odoo Website themes screenshot
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Odoo video
Odoo Software - Odoo's interface
Odoo Software - Odoo CRM dashboard screenshot
Odoo Software - Odoo Point of Sale (POS) products screenshot
Odoo Software - Odoo's MPR screenshot
Odoo Software - Odoo Accounting dashboard screenshot
Odoo Software - Odoo Recruiting applications screenshot
Odoo Software - Odoo Inventory overview screenshot
Odoo Software - Odoo Project task board screenshot
Odoo Software - Odoo Website themes screenshot

Features

Total features of Odoo: 381

  • 360 Degree Feedback
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Accounts Payable
  • Accounts Receivable
  • Action Management
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Agile Methodologies
  • Aging Tracking
  • Alerts / Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Application Management
  • Appointment Management
  • Approval Workflow
  • Asset Lifecycle Management
  • Asset Tracking
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Audit Management
  • Audit Trail
  • Authentication
  • Auto-Responders
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Billing
  • Backorder Management
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Batch Processing
  • Benefits Management
  • Bid Management
  • Bill of Material Analysis
  • Billing & Invoicing
  • Billing Portal
  • Bills of Material
  • Budget Management
  • Budgeting/Forecasting
  • Buy Side (Suppliers)
  • CPA Firms
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Cancellation Management
  • Capacity Planning
  • Cash Management
  • Cataloguing/Categorisation
  • Change Management
  • Chat/Messaging
  • Check Writing
  • Check-in/Check-out
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Compatibility Testing
  • Compensation Management
  • Completion Tracking
  • Compliance Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Contingency Billing
  • Contract Drafting
  • Contract Lifecycle Management
  • Contract/License Management
  • Core Accounting
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credit Card Processing
  • Custom Development
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Invoices
  • Customisable Templates
  • Customizable Fields
  • Data Extraction
  • Data Import/Export
  • Data Modeling
  • Data Visualisation
  • Debugging
  • Delivery Tracking
  • Demand Forecasting
  • Deployment Management
  • Design Management
  • Digital Signature
  • Discount Management
  • Dispatch Management
  • Distribution Management
  • Document Coding & Control
  • Document Management
  • Document Storage
  • Document Templates
  • Drag & Drop
  • Duplicate Payment Alert
  • EDI
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Employee Database
  • Employee Management
  • Employee Profiles
  • Enrollments/Onboarding
  • Enterprise Asset Management
  • Equipment Maintenance
  • Equipment Tracking
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • Expense Claims
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Management
  • Financial Reporting
  • Fixed Asset Management
  • For Government
  • For Insurance Industry
  • For Restaurants
  • For Retail
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • Fuel Management
  • Full Text Search
  • Fund Accounting
  • GPS
  • Gamification
  • Gantt/Timeline View
  • General Ledger
  • Gift Card Management
  • Graphical User Interface
  • HR Management
  • Historical Reporting
  • Hourly Billing
  • Idea Management
  • Import/Export Management
  • Income & Balance Sheet
  • Integrated Business Operations
  • Integrated Development Environment
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Issue Management
  • Item Management
  • Job Application Management
  • Job Management
  • Kanban Board
  • Kitting
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Lead Segmentation
  • Learning & Development
  • Leave Tracking
  • Lifecycle Management
  • Live Chat
  • Loyalty Program
  • Maintenance Management
  • Maintenance Scheduling
  • Manufacturing Inventory Management
  • Manufacturing Planning
  • Marketing Automation
  • Material Requirements Planning
  • Milestone Tracking
  • Mobile Access
  • Mobile App
  • Mobile Development
  • Mobile Payments
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Language
  • Multi-Location
  • Multi-Store
  • Multiple Payment Options
  • Multiple Projects
  • Newsletter Management
  • Nonprofits
  • Online Forums
  • Online Invoicing
  • Online Payments
  • Online Store Builder
  • Opportunity Management
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • PO Reconciliation
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Performance Appraisal
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Planning Tools
  • Point of Sale (POS)
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Maintenance
  • Preventive Maintenance
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Pricing and Cost Calculations
  • Prioritisation
  • Procurement Management
  • Product Catalogue
  • Product Configurator
  • Product Data Management
  • Product Identification
  • Production Management
  • Production Scheduling
  • Production Tracking
  • Project Accounting
  • Project Billing
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Promotions Management
  • Publishing Options
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Assurance
  • Quality Control
  • Quality Management
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Editing
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real Time Synchronisation
  • Real-time Updates
  • Receipt Management
  • Receiving/Putaway Management
  • Recruitment Management
  • Recurring Invoicing
  • Recurring Orders
  • Recurring Payments
  • Recurring/Subscription Billing
  • Referral Tracking
  • Registration Management
  • Reminders
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Requirements Management
  • Requisition Management
  • Resource Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail POS
  • Returns Management
  • Revenue Management
  • Revenue Recognition
  • SEO Management
  • SKU/UPC Codes
  • Safety Management
  • Sales & Operations Planning
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Orders
  • Sales Pipeline Management
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sell Side (Customers)
  • Serial Number Tracking
  • Service History
  • Shipping Management
  • Shopping Cart
  • Sick Leave Tracking
  • Social Media Integration
  • Social Promotion
  • Software Development
  • Source Control
  • Sourcing Management
  • Special Order Management
  • Specialty Contracts
  • Spend Management
  • Status Tracking
  • Subscription Management
  • Subscription Plan Management
  • Summary Reports
  • Supplier Management
  • Supply Chain Management
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey Builder
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Tax Calculation
  • Tax Management
  • Team Collaboration
  • Technician Management
  • Template Management
  • Templates
  • Territory Management
  • Testing/QA Management
  • Third Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Off Requests
  • Timesheet Management
  • Traditional Methodologies
  • Training Management
  • Transportation Management
  • Usage Tracking/Analytics
  • VIN Lookup
  • Vacation/Leave Tracking
  • Vendor Management
  • Version Control
  • Visitor Tracking
  • Visualisation
  • WYSIWYG Editor
  • Warehouse Management
  • Web App Development
  • Website Analytics
  • Website Integration
  • Website Management
  • Work Order Creation
  • Work Order Management
  • Workflow Management
  • eCommerce Management

Alternatives

Dynamics 365

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Zoho CRM

4.3
#2 Alternative to Odoo
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NetSuite

4.1
#3 Alternative to Odoo
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Salesforce Sales Cloud

4.4
#4 Alternative to Odoo
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Reviews

Overall rating

4.1 /5
(454)
Value for Money
4.0/5
Features
4.0/5
Ease of Use
3.9/5
Customer Support
3.6/5

Already have Odoo?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Write a Review!
Showing 5 reviews of 454
Nabin P.
Overall rating
  • Industry: Computer Software
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Complete set of business management software

Reviewed on 7/7/2021

Odoo has helped us to automate our business process securely while leveraging more revenue.

Odoo has helped us to automate our business process securely while leveraging more revenue.

Pros

The best part about Odoo is its open-source software which you can download and run on your private server, which makes it more secure and reliable. Odoo comes with integrated apps for CRM, eCommerce, accounting, PoS, and project management. The software is easy to implement with detailed documentation and active community support.

Cons

The software is written in high-level open-source interpreted Python language. If the software was written in JAVA it would have been even better.

Reasons for Choosing Odoo

Odoo can be implemented on-premise making it more reliable and secure.

Switched From

NetSuite

Reasons for Switching to Odoo

Odoo is open source and can be hosted on-premise making it best for growing business.
Federico A.
Overall rating
  • Industry: Banking
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

The best Free ERP in the market

Reviewed on 16/5/2022

It was a challenge at first but once you develop properly the tool it really helps your business...

It was a challenge at first but once you develop properly the tool it really helps your business consolidate, control and support operations.

Pros

I liked that it is module based, which means that you can use as many modules as your organization's needs grow. Its free version is robust and allows many useful features. You can easily integrate other services and is good step from Spreadsheets,

Cons

Since it is an open source product you do need a specialized team to plan, monitor develop a good installation. Once you try to pass to a paid version, you need to really pay attention to the tricky fees and choose a plan to minimize costs.

Sid A.
Overall rating
  • Industry: Retail
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Implementing ODOO ,Worst business decision I have ever made

Reviewed on 13/5/2022

Worst business decision made . Product support is bad...Odoo does everything, but does nothing...

Worst business decision made . Product support is bad...Odoo does everything, but does nothing well.
heres a link to a support ticket as an example of how they deal with their clients

[SENSITIVE CONTENT]

Pros

Initially the fact that it was presented as having the ability to do everything on one platform. This is true, it can do anything...but it does nothing well. A jack of all trades, master of none is the expression that comes to mind.

Cons

Everything is bad, the support is terrible, They are masters at passing the buck and if you have one customisation or third party component installed, the standard response is that they cannot help. They do not even look at the problem properly.

Here is a link to a recent support ticket so you can see for yourself.

[SENSITIVE CONTENT]

Berne L.
Overall rating
  • Industry: Wholesale
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great software, but avoid Odoo direct Implementation

Reviewed on 22/3/2022

We were quickly convinced that Odoo as a system was going to be the right choise for us and our...

We were quickly convinced that Odoo as a system was going to be the right choise for us and our business evolution. Changing the company mindset of using Spreadsheets and custom independent apps over to a proper ERP/CRM system was a big step and challenge, but ultimately worth it.

We innitially decided to go with Odoo's drect "Success Plan" packages to help us get up and running. These are working on a hourly basis, and everything they do/say/write is deducted accordingly. As we were new to this, we got hooked into their "system" by being told we needed about XXX hours for helping us through the whole process. Eventually those hours ran out and I was told we need about 50% more to completion. After paying for it the extra hours quickly ran out and we were demanded to pay more. This is where I stoped and found a local odoo Partner to take us the rest of the way, to much better success.

My advise is 100% for the Odoo system, but avoid getting them to set you up or onboarding you if you're new to this. Instead try to find a local company or Odoo Partner for that. Also try to get Project quotes for onboarding instead of by-the-hour methods.

Pros

Fantastic bag of integrated tools from Inventory management, CRM, Sales and Supply chain working together to optimize our opperations. The logical and natual choise for us evolving from a small company into a medium enterprise.

Cons

Odoo's Onboarding team was a total waste of Time and Money and I seriously felt like being milked for every penny along the way. Eventually I dropped them and restarted the process with a local dev company and much better experience.

Su L.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Decent ERP Solution

Reviewed on 10/6/2022

Pros

It is all in one ERP Solution. The best thing about this software is able to link website and CRM together which helps our workflow much easier and efficent.

Cons

You need to know coding in order to customise odoo as and how you like it.

Showing 5 reviews of 454 Read all reviews

Odoo FAQs

Below are some frequently asked questions for Odoo.

Odoo offers the following pricing plans:

-Odoo Community edition is available for free. -Odoo Enterprise edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to fulfill your custom needs.

Odoo has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Odoo supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Odoo supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Odoo integrates with the following applications:

Adobe Commerce, Adyen, Authorize.Net, FedEx Ship Manager, Google Docs, Instagram, Joomla, Meta for Business, Microsoft Outlook, PayPal, Stripe, UPS Ready, Zapier

Odoo offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories

See all software categories found for Odoo.