Odoo Overview
What is Odoo?
Odoo is a customizable, open-source business applications suite which covers needs such as customer relationship management (CRM), sales, enterprise resource planning (ERP), project management, manufacturing, inventory management, point of sale (POS), accounting, and more. Odoo is designed to meet company needs regardless of size and budget, and can be installed on-premise or hosted in the cloud.
Odoo's website apps allow users to build custom sites using a drag-and-drop editor. Calls to action, company blogs, customer portals, and other features can be added as required. The built-in SEO tool automatically optimizes websites and manages technical 301 redirects, Google schemas, page speeds, sitemaps, and more. The eCommerce app enables online selling through custom product pages and integrations with payment gateways and shipping carriers.
Odoo CRM allows sales teams to keep track of their top leads and opportunities. Users can personalize their sales cycle, take control of their statistics, forecasts and create marketing campaign automation to increase their sales performance. The subscriptions app lets users manage subscribers and setup recurring billing, and includes analysis tools designed to provide users with a clear overview of their business.
Odoo Accounting helps users to manage daily accounting easily with tools including bank synchronization, reconciliation, invoicing, expense management, and dynamic statements. Odoo Inventory enables warehouse managers to maximize inventory efficiency by reducing stock levels and avoiding stock-outs. Other operations apps cover timesheets, purchasing, projects, documents, and helpdesks.
Odoo offers human resource (HR) apps for managing recruitment, employees, vacation/leave, appraisals, and vehicle fleets. The suite also includes communication apps, electronic signature capture, marketing tools, manufacturing apps, a point of sale (POS), and more.
Odoo Overview
Pricing
Pricing options
-Odoo Community edition is available for free.
-Odoo Enterprise edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to fulfill your custom needs.
Odoo Features
Media
Odoo Reviews
Odoo Reviews
Excellent ERP to manage your business operations
We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.
Do Not Purchase Directly From Odoo
I wish it had worked. We struggeld with the software for 18 months - even reaching out to the [SENSITIVE CONTENT HIDDEN] via Twitter asking for help. Odoo does not care about the customer. If you work with a reseller, they are awesome. But we made the mistake of buying through Odoo, installing 3rd party apps and then having tons of programming issues that no one would help us with. Great software - horrible company.
Odoo Hosted is Kewl
I wanted more than "just QuickBooks", b ut, I still wanted it to be simple. Odoo delivers.
Oversold and Underdelivered
We purchased Odoo just about a year ago. We saw the potential it had, which drew our appeal. We began implementation and as it proceeded, we hit several points where we had to push back our launch date. We had (and still have) several bugs and issues with the software we face on a daily basis. We invested over double our initial budget on service hours and had to go back and forth with various Odoo Sales Team members just to be compensated for a chunk of the time reimbursed for issues that should have been taken care of. We have fully migrated our first company, and still in process of migrating our second.
Buckle your seatbelt, it's going to be a bumpy ride!
The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME
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Excellent ERP to manage your business operations
Pros
Odoo provides my company with all the modules needed to manage the business. It is easy to set up, intuitive and the modules are well integrated.
Cons
The Community edition provides a lot of built-in features, but since version 9, Odoo has been moving features from Community version to Enterprise, so I could see some of them, which I was using, unavailable in recent versions.
Do Not Purchase Directly From Odoo
I wish it had worked. We struggeld with the software for 18 months - even reaching out to the [SENSITIVE CONTENT HIDDEN] via Twitter asking for help. Odoo does not care about the customer. If you work with a reseller, they are awesome. But we made the mistake of buying through Odoo, installing 3rd party apps and then having tons of programming issues that no one would help us with. Great software - horrible company.
Pros
The software is incredibly eligant. The way everything works together via API is astounding. I can't say enough about how flexible this software is.
Cons
Support. We made the mistake of purchasing through Odoo and not a reseller and everything was pretty much wrong from day 1. All help is predicated on you having no 3rd party apps. The problem is, you cannot run the software without 3rd party apps.
Odoo Hosted is Kewl
I wanted more than "just QuickBooks", b ut, I still wanted it to be simple. Odoo delivers.
Pros
Odoo hosted is awesome. It's features are robust and simple. It's easy to start experimenting for free with new integrated technologies and then turn them on in production as it makes sense econimically as we scale our business. It's high quality open source software written in Python and leveraging PostgreSQL for the database. Personally, I'd love to be a contributor to the Open Source portfolio of features and products (if only I had the time). Also, they have friendly and very knowledgable support staff that are there to help you succeed without any high pressure tactics. They are in it with you for the long term. I can not recommend Odoo enough.
Cons
I don't have any real complaints yet. So far I haven't needed much technical support and things are pretty intuitive (once you start using it).
Oversold and Underdelivered
We purchased Odoo just about a year ago. We saw the potential it had, which drew our appeal. We began implementation and as it proceeded, we hit several points where we had to push back our launch date. We had (and still have) several bugs and issues with the software we face on a daily basis. We invested over double our initial budget on service hours and had to go back and forth with various Odoo Sales Team members just to be compensated for a chunk of the time reimbursed for issues that should have been taken care of. We have fully migrated our first company, and still in process of migrating our second.
Pros
-Odoo has a vast array of applications that appear very user friendly
-Can automate several manual functions that occur day-to-day
-Accessible on the go
-Have the ability to customize the system to meet your company's needs
Cons
-Setting up and configuring the database is almost impossible without support
- Several technical bugs and glitches
-Have to go through several hoops just to undo validated actions (ex: Validated Invoices, Orders)
-Can be slow at times
-Support has slow turn around times
-Sales Team overpromises and under-delivers
Response from Odoo
Hi Rajiv, thanks for your review. We are sorry to hear you had challenges with configuration. While self-implementation is free, we typically recommend getting technical services either internally, with Odoo directly, or with one of our thousands of Official Partner organizations worldwide. We give you many different options so you can choose the one that is right for you; but please get in contact with us if we can help in any way! :)
Buckle your seatbelt, it's going to be a bumpy ride!
The biggest hurdle was the initial implementation so this may be something you would need to prepare yourself for if deciding on choosing Odoo, unless of course you are happy to pay for the support packages offered by Odoo which we found to be very costly.
Other than this the system itself is an excellent piece of kit and it has helped our business traverse the gap between startup business to SME
Pros
Odoo is an extremely powerful software. We use the Manufacturing Module and the CRM Module prominently and these have both been brilliant tools that we are very happy with internally.
The MRP is excellent at automating our manufacturing process whereby our production manager has only to add orders to the system while the system itself creates the PO's, calculates times and helps us to schedule our work.
The CRM for the sales side is really easy to use and browse through and has a very good tagging feature allowing me (as sales director) to easily filter accounts and keep track of leads.
Cons
The initial implementation was painful to say the least.. We stated using Odoo way back in 2015 so this may have been due to our slow uptake of the software how ever I recall that once we signed up as paid users, there was very little support given to set up the system (unless we paid extra for the hourly support..). This was a big issue as we never had an easy way to contact someone for help with little configurations and therefore had to do most of the implementation ourselves. It took us over a year to get the system working properly
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Odoo Pricing
Odoo Pricing
-Odoo Community edition is available for free.
-Odoo Enterprise edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to fulfill your custom needs.
-Odoo Community edition is available for free.
-Odoo Enterprise edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to fulfill your custom needs.
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Odoo Features
Odoo Features
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Categories
Categories
Additional information for Odoo
Additional information for Odoo
Key features of Odoo
- 360 degree feedback
- @mentions
- A/B testing
- ACH payment processing
- API
- Absence management
- Access control
- Account reconciliation
- Accounting Integration
- Accounting management
- Action item tracking
- Action management
- Action planning
- Active Directory integration
- Activity dashboard
- Activity management
- Activity tracking
- Actual costing
- Agile development
- Alerts / escalation
- Applicant tracking
- Applicant workflow
- Application integration
- Applications management
- Appointment management
- Appraisal history
- Approval process control
- Archiving & retention
- Assessment management
- Asset management
- Attendance management
- Audit trail
- Auditing
- Authentication
- Automated billing
- Automated expense input
- Automated sales
- Automatic backup
- Automatic customer notices
- Automatic lead distribution
- Automatic notifications
- Availability indicator
- Avatars
- Balance sheet
- Bank reconciliation
- Barcode printing
- Barcode scanning
- Barcode support
- Batch processing
- Bid management
- Bill of material analysis
- Billable hours tracking
- Billing & invoicing
- Bills of material
- Boolean search
- CRM integrations
- Canned responses
- Click-through tracking
- Collaboration tools
- Contact management
- Cost tracking
- Currency conversion
- Custom charts
- Custom development
- Custom fields
- Custom forms
- Custom landing pages
- Customer management
- Dashboard creation
- Data import/export
- Email templates
- Gantt charts
- Instant messaging
- Lead assignment
- Lead distribution
- Lead generation
- Lead management
- Lead scoring
- Meeting management
- Opportunity management
- Performance reports
- Pipeline management
- Pipeline reports
- Quote management
- RFID scanning
- Real-time analytics
- Real-time data
- Real-time reporting
- Sales forecasting
- Sales tracking
- Summary reports
- Task scheduling
- Team chat
- Third party integration
- User activity monitoring
Benefits
-Integration: Odoo offers fully integrated solutions that allow you to run your business more efficiently (all from one place).The communication within Odoo apps is seamless across departments allowing your team to avoid common problems (like having extra inventory sitting in your warehouse for months or connecting your sales to your accounting).
-Scalability: Grow your business, one app at the time. Add new apps/users as your company expands its business functions and needs. With Odoo sky is the limit. We work together with companies from all industries and sizes.
-Customization: Odoo is the only business software company that shares its full source code, allowing users to customize modules depending on their unique business needs. Take advantage of having an open source software and create the perfect software for your business.
-Easy-to-use: Odoo’s interface and apps were designed to be easy-to-use and don’t require technical knowledge. Multiple features throughout the software like intuitive dashboards and drag-and-drop menus easily help you manage complex business flows.
-Boost Efficiency: A suite of fully integrated business apps allows your company to run more smoothly and lean. Odoo helps you automate tedious and time-consuming processes so you can spend more time growing your business.
Odoo FAQs
Odoo FAQs
Below are some frequently asked questions for Odoo.
Q. What type of pricing plans does Odoo offer?
Odoo offers the following pricing plans:
Starting from: US$20.00/month
Pricing model: Free, Subscription, Open Source
Free Trial: Available
-Odoo Community edition is available for free. -Odoo Enterprise edition costs $20/user/month (annual billing) or $25/user/month (monthly billing), and apps can be added individually to fulfill your custom needs.
Q. What are the main features of Odoo?
Odoo offers the following features:
- 360 degree feedback
- @mentions
- A/B testing
- ACH payment processing
- API
- Absence management
- Access control
- Account reconciliation
- Accounting Integration
- Accounting management
- Action item tracking
- Action management
- Action planning
- Active Directory integration
- Activity dashboard
- Activity management
- Activity tracking
- Actual costing
- Agile development
- Alerts / escalation
- Applicant tracking
- Applicant workflow
- Application integration
- Applications management
- Appointment management
- Appraisal history
- Approval process control
- Archiving & retention
- Assessment management
- Asset management
- Attendance management
- Audit trail
- Auditing
- Authentication
- Automated billing
- Automated expense input
- Automated sales
- Automatic backup
- Automatic customer notices
- Automatic lead distribution
- Automatic notifications
- Availability indicator
- Avatars
- Balance sheet
- Bank reconciliation
- Barcode printing
- Barcode scanning
- Barcode support
- Batch processing
- Bid management
- Bill of material analysis
- Billable hours tracking
- Billing & invoicing
- Bills of material
- Boolean search
- CRM integrations
- Canned responses
- Click-through tracking
- Collaboration tools
- Contact management
- Cost tracking
- Currency conversion
- Custom charts
- Custom development
- Custom fields
- Custom forms
- Custom landing pages
- Customer management
- Dashboard creation
- Data import/export
- Email templates
- Gantt charts
- Instant messaging
- Lead assignment
- Lead distribution
- Lead generation
- Lead management
- Lead scoring
- Meeting management
- Opportunity management
- Performance reports
- Pipeline management
- Pipeline reports
- Quote management
- RFID scanning
- Real-time analytics
- Real-time data
- Real-time reporting
- Sales forecasting
- Sales tracking
- Summary reports
- Task scheduling
- Team chat
- Third party integration
- User activity monitoring
Q. Who are the typical users of Odoo?
Odoo has the following typical customers:
Small Business, Large Enterprises, Public Administrations, Freelancers, Mid Size Business
Q. What languages does Odoo support?
Odoo supports the following languages:
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
Q. Does Odoo support mobile devices?
Odoo supports the following devices:
Android, iPhone, iPad
Q. What other apps does Odoo integrate with?
Odoo integrates with the following applications:
All-In-One Designer, Banzai Virtual, Infraspeak, Klippa, PieSync, Robly, SmartFreight, TaxCloud, Teamleader, Truedash
Q. What level of support does Odoo offer?
Odoo offers the following support options:
Forum, Online Support, Knowledge Base, Video Tutorials, FAQs, Phone Support
We used to use spreadsheets before switching to Odoo and the savings in time and effort, plus the accuracy of the information is the main value we receive. Particularly, the Recruitment module helps us to configure an Application Tracking System, and now, we have visibility over KPIs that before was not possible. The implementation of an extension of the CRM module allow us to customize easily the system to our needs too.