About HubSpot CRM

HubSpot CRM has been designed from the ground up and is ready to eliminate manual work and actually help sales teams. It was built ready for the modern world to help users get running and start selling. HubSpot CRM takes care of all the little details - logging emails, recording calls, and managing data - in a very intuitive manner therefore freeing up valuable selling time in the process.

Get an up-to-the-minute view of the entire sales funnel on a clean, visual dashboard. Users can sort deals won and lost, appointments scheduled, and contracts sent over any time period, and track performance against quotas. Sort deals by name, owner, amount, or stage with custom filters for actionable intel in a fraction of the time.

HubSpot CRM tracks customer interactions automatically – whether they’re in an email, across social media, or on a call. Sync with Gmail or Outlook using HubSpot Sales, and capture every call, email, or meeting as it happens. Every interaction with a lead is stored in a tidy timeline, including calls, emails, meetings, and notes. Sync up with HubSpot Marketing to know which content leads have consumed in order to personalize the approach.

Pricing starting from:

US$0.00

  • Free Version
  • Free Trial
  • Subscription

Key benefits of HubSpot CRM

Database - Automatically create company records, associate contacts, de-duplicate leads, and handle details that teams shouldn’t be distracted by. Have the ability to collect & store data on contacts, companies, deals, and tasks with a database that is customizable to match users' needs.

Timeline: Organize every e-mail, note, call and even website visits into one simple and intuitive view. Our current sales process happens across multiple different touch points and dozens of channels so having Timeline allows users to make calls, send emails, set reminders and organize their day in one place.

Templates & Content - Build and save email templates, schedule messages and store sales content in HubSpot CRM.

Company Database & Automatic Enrichment - Instantly see useful and any new information about your contacts or company you add to HubSpot CRM. Browse a database of millions of new companies right from HubSpot CRM. Glimpse behind the scenes of your website traffic to identify companies browsing your site. You can add social profiles, any background information, details on key employees and related companies.

Integrates with tools you already use - HubSpot CRM connects to the tools you already use, keeping itself up to date and surfacing useful details throughout your day (without even logging in to your CRM system.) Integrations include Gmail, Google Calendar, Outlook for Windows, Apple Mail, and Google Drive. It's there when you need it, out of your way when you don't.

Fully integrated with HubSpot Marketing - Bridge the gap between sales and marketing without the hassle of integrations and syncing. HubSpot CRM and HubSpot Marketing run off the same inbound database, meaning every piece of data is always up to date in real time. See existing useful details from your inbox & social media about the contacts you communicate with right inside your inbox.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

Australia, Belgium, Brazil, Canada, China and 19 others

Supported Languages

English, French, German, Japanese, Portuguese and 1 others

Pricing starting from:

US$0.00

  • Free Version
  • Free Trial
  • Subscription

Images

HubSpot CRM Software - Hubspot CRM pipeline management
HubSpot CRM Software - Hubspot CRM automatic sales activity logging
HubSpot CRM Software - Hubspot CRM lead details
HubSpot CRM Software - HubSpot CRM dashboard to control content, channels, and marketing performance.
HubSpot CRM Software - Hubspot CRM deals and tasks view. Use traditional table view, or the intuitive board view. Drag deals from stage to stage as they progress through your pipeline.
HubSpot CRM Software - HubSpot CRM phone call feature. Log call notes & full recordings of your discussion automatically.
HubSpot CRM Software - Hubspot CRM tracked email sending from inbox or from the platform. Receive instant notifications when your emails are opened or clicked.
View 9 more
HubSpot CRM video
HubSpot CRM video
HubSpot CRM Software - Hubspot CRM pipeline management
HubSpot CRM Software - Hubspot CRM automatic sales activity logging
HubSpot CRM Software - Hubspot CRM lead details
HubSpot CRM Software - HubSpot CRM dashboard to control content, channels, and marketing performance.
HubSpot CRM Software - Hubspot CRM deals and tasks view. Use traditional table view, or the intuitive board view. Drag deals from stage to stage as they progress through your pipeline.
HubSpot CRM Software - HubSpot CRM phone call feature. Log call notes & full recordings of your discussion automatically.
HubSpot CRM Software - Hubspot CRM tracked email sending from inbox or from the platform. Receive instant notifications when your emails are opened or clicked.

Features

Total features of HubSpot CRM: 82

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Management
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • For Financial Institutions
  • For Mac Devices
  • For Startups
  • For iPad Devices
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Project Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Source Tracking
  • Task Management
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Third-Party Integration
  • Web Forms
  • Workflow Management

Alternatives

Salesforce Marketing Cloud

4.2
#1 Alternative to HubSpot CRM
Meet Salesforce Marketing Cloud, the leading marketing solution to increase engagement with every consumer.

Microsoft 365

4.7
#2 Alternative to HubSpot CRM
Microsoft 365, formerly Office 365, provides web, desktop, and mobile apps for Outlook, Word, Excel, PowerPoint,...

HubSpot Marketing Hub

4.5
#3 Alternative to HubSpot CRM
HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing...

Marketo Sales Connect

4.7
#4 Alternative to HubSpot CRM
Marketo Sales Connect is a cloud-based sales and marketing platform designed to help sales teams manage leads, provide...

Reviews

Overall rating

4.5 /5
(4,060)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.4/5

Already have HubSpot CRM?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 4,060
Tanner
Tanner
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Worth the price if you need it all

Reviewed on 26/9/2022

It has been good, it was a smooth transition from Keap.

It has been good, it was a smooth transition from Keap.

Pros

One of the pros with Hubspot is that your organization can operate out of one system instead of stitching together 4-5 management tools for sales, marketing, and admin.

Cons

The price point is really high when you start to get into all the package options and features. Users can certainly stitch together a cheaper monthly bill by using multiple dedicated services.

Alternatives Considered

ActiveCampaign

Reasons for Choosing HubSpot CRM

The email sending capabilities at Keap had become limited and the general customer service was not great.

Switched From

Keap

Reasons for Switching to HubSpot CRM

HubSpot had more sales and calendar booking options than ActiveCampaign.
Hanane
Overall rating
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Effective application

Reviewed on 29/1/2024

A very wonderful experience and still like you

A very wonderful experience and still like you

Pros

The application is easy to use and provides a range of great marketing services and features to increase productivity

Cons

I didn't find any cons in that it's a good application

Julie
Julie
Overall rating
  • Industry: Sporting Goods
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

System with lots of features that one cannot use unless you pay for them

Reviewed on 16/2/2024

Overall experience is disappointing and time consuming and I can't switch because it's a 1 year...

Overall experience is disappointing and time consuming and I can't switch because it's a 1 year commitment.

Pros

I like that the email marketing is connected to the CRM.

Cons

The time it took to onboard and the support is over chat/email and sometimes they do not reply on time. It's more frustrating when you are onboarding and every step has issues for some reason when I was trying to import the csv file format into the HubSpot. Also, Had the hardest time completing the mass email marketing

Louisa
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing CRM

Reviewed on 20/11/2023

Our experience with Hubspot thus far has been overwhelmingly positive.

Our experience with Hubspot thus far has been overwhelmingly positive.

Pros

I have a strong affinity for HubSpot CRM. Two years ago, I advocated for our company's transition to HubSpot, and I have no regrets. Our committed Customer Success Manager is consistently accessible, and the Support team is both responsive and helpful. While the platform boasts an array of features, which can sometimes feel overwhelming when searching for specific details amid the abundance of options, the HubSpot team is consistently efficient in providing the necessary clarification. This contrasts with our experience with previous solutions, where obtaining help and support was not as easy and straighforward.

Cons

The only qualms I have with HubSpot CRM revolve around some small improvements that I would appreciate seeing implemented. Specifically, it would be great to have the option to select multiple contacts simultaneously using the shift key, rather than having to choose them one by one. This small enhancement would streamline our workflow and contribute to an even more user-friendly experience. Overall, though, my experience with HubSpot CRM has been overwhelmingly positive.

Pauline
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Hubspot review

Reviewed on 26/1/2024

Pros

I think it's very intuitive and easy to customise for the most part, has some great features and allows for a lot more activities than others

Cons

Some features don't make sense/are missing and it seems like it is more oriented for marketing than sales

Showing 5 reviews of 4,060 Read all reviews

HubSpot CRM FAQs

Below are some frequently asked questions for HubSpot CRM.

HubSpot CRM offers the following pricing plans:

  • Starting from: US$0.00
  • Pricing model: Free Version
  • Free Trial: Available

HubSpot CRM is available for free of cost. Users can add 1,000,000 contacts and unlimited users. Free access to the CRM has no time limit. Starter: $50/month or $600/year Professional: $1780/month or $19200/year Enterprise: $4000/month or $48000/year

HubSpot CRM has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

HubSpot CRM supports the following languages:

English, French, German, Japanese, Portuguese, Spanish

HubSpot CRM supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

HubSpot CRM integrates with the following applications:

123FormBuilder, AWeber, Accelo, Act!, ActiveCampaign, ActiveDEMAND, AdRoll, Aircall, AllClients, AnyMeeting, Apptivo, Asana, AskNicely, Atomic AI, Attribution, Automate.io, Azuqua, Batchbook, Bedrock Data, Benchmark Email, Bidsketch, BigContacts, Bitrix24, Brevo, BrightInfo, Brightcove, Calendly, CallRail, Campaign Monitor by Marigold, Capsule, Ceros, Chargebee, ChartMogul, ClearVoice, ClickUp, ClientPoint, Clio, CompanyHub, ConnectWise PSA, Constant Contact, Contactually, Copper, Creatio CRM, Cyfe, Dasheroo, DataHero, Databox, Datanyze, Debitoor, Direct Mail, DocSend, Dotdigital, Drift, Drip, Dropbox Sign, EASE, EZ Texting, Efficy CRM, Emma by Marigold, Eventbrite, Formstack Forms, FreshBooks, Freshsales, Front, FullContact, GetResponse, Getsitecontrol, Gmail, GoTo Webinar, Google Calendar, Google Contacts, Google Forms, Google Workspace, Gravity Forms, Groove, Grow, Help Scout, Highrise, Hotjar, HubSpot Marketing Hub, HubSpot Sales Hub, Ignition, Infer, Insightly, Instapage, Intercom, Invoca, Join.Me, Jotform, Justuno, Keap, Kissmetrics, Kixie PowerCall, Klipfolio, Kommo, Kustomer, LeadDyno, LeadGnome, LeadMaster, LeadsBridge, Less Annoying CRM, LinkedIn for Business, LiveChat, LiveHelpNow, Livespace, Lucky Orange, MailUp, Mailchimp, MailerLite, Marketo Engage, Membrain, Meta for Business, Microsoft 365, Microsoft Excel, Microsoft Outlook, MoData Suite, Mojo Helpdesk, Myphoner, Nimble, Nutshell, Olark, OnceHub, OnePageCRM, Operations Hub, Ortto, Outreach, PandaDoc, Paycove, PersistIQ, PhoneWagon, Pipedrive, Pipeline CRM, Pipeliner CRM, Podio, PowToon, Privy, Propeller CRM, Proposify, Pure Chat, QuickBooks Online Advanced, Qwilr, RESULTS.com, Recurly, Referral Rock, Robly, Sage Business Cloud, SalesSeek, Salesflare, Salesforce Marketing Cloud Account Engagement, Salesforce Service Cloud, SalesforceIQ, Salesmate, Semrush, SendGrid, ServiceM8, Shopify, Skyvia, Slack, Slemma, Smartling, SnapEngage, Stitch Labs, Stripe, SugarCRM, SurveyMonkey, TIBCO Scribe Online, Taboola, Teamgate, Teamleader, Teamwork Desk, Teamwork.com, Toky, TractionNext, Trello, Twilio, Typeform, Uberflip, Unbounce, Vidyard, Viewbix, Vtiger CRM, Wave Accounting, Weclapp, Wishpond, Wistia, WooCommerce, Woopra, WordPress, Workbooks, WorkflowMax, Workplace from Meta, Wufoo, Xero, Zapier, Zendesk Sell, Zendesk Suite, Zoho Analytics, Zoho Books, Zoho CRM, Zoho Invoice, Zoom, Zoomph, dotloop, inboundli, noCRM.io

HubSpot CRM offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for HubSpot CRM.