About Proliant
Proliant offers HR and payroll cloud-based software for various businesses across the USA. The company has been around for over 26 years and serves over 5,000 clients.
Proliant offerings run the gamut for HR and payroll solutions. These solutions include applicant tracking, onboarding, HR & benefits administration, learning management system, performance management, payroll & tax services, time & labor management, employee self-service, and ReadyPay Today (daily pay solution).
These solutions integrate with many existing systems, including BerniePortal, CDK Global, Employee Navigator, Sage Intacct, Mass Mutual, Principal, Plansource, Toast, and hundreds more.
Proliant emphasizes customer service and provides dedicated support for each solution with certified financial and HR experts providing training and answering questions as they arise from clients.
Key benefits of Proliant
Proliant features a suite of fully integrated, cloud-based solutions that simplify payroll and HR processes, improve accuracy, and ensure full industry compliance. Solutions include payroll & tax services, time & labor management, employee onboarding, HR & benefits administration, applicant tracking, performance management, daily pay (ReadyPay Today), and learning management.
Applicant tracking tools allow multiple postings across top job boards with one click. Requisitions are fully customizable, and applicant information is easily tracked and organized.
An onboarding module captures candidate information at point-of-hire and manages compliance and forms, allowing onboarding to be completed before day one.
Benefits administration tools provide guidance for each step of the elections process so that employees are sure to make informed decisions.
Payroll solutions include diverse payroll management functionalities such as PTO accruals, custom security roles, workers comp reporting, and point-in-time reporting for an unlimited number of users.
Employee and manager self-service portals enable communications regarding time-offs, vacations, and performance reviews; allow individuals to update their payroll and personal information as needed; and make it easy to log time and track attendance.
Proliant tax credit services take care of multiple tax obligations, such as Work Opportunity Tax Credit, Federal and State Empowerment Zone Credits, and Renewal Employment Credits.
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- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product to Streamline Payroll
Reviewed on 28/2/2023
No matter what size of the company, with tools such as Proliant, any company can offer benefits to...
No matter what size of the company, with tools such as Proliant, any company can offer benefits to employees that compare to the larger companies.
Pros
This product gives small companies like ourselves the capability to offer benefits to our employees that compare to the larger companies.
Cons
There is no integration with our timeclock
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome software and customer service!
Reviewed on 3/11/2021
Proliant has made the hiring process so much smoother and efficient. Once the kinks were worked out...
Proliant has made the hiring process so much smoother and efficient. Once the kinks were worked out with the insurance integration, it has cut our time down tremendously. We are able to see issues in real time rather than them accumulating and costing us more money. Reports are available for management staff to use to make important business decisions in a timely manner.
Pros
The software is very easy to use. The entire integration process was not without its kinks, but the entire time worked tirelessly to make sure we were ready to go on day 1. Anytime that we have a question or issue we know we can count on our customer service team to get us a response and/or fix quickly.
Cons
We had some trouble with some items that were setup incorrectly on the time and attendance side from the get go, but those were quickly identified and fixed. We had a change in our time and attendance rep a few months ago and had some issues with him responding. The supervisor stepped in, took care of the situation, and we haven't had any issues since.
Reasons for Choosing Proliant
We went with Paychex for our online payroll and HR needs in 2020 after doing everything in-house for 55 years. It was an absolute nightmare! Everything we were promised did not happen and cost us an arm and a leg! We were told to set up our system one way due to the nature of our business when it actually should have been set up another way. In doing so, I had to manually key payroll journal entries of over 1,000 lines in our general ledger software. When asked how to fix this, we were told it would take too much time. We also switched our insurance broker to Paychex after being sold on a seamless system. That did not happen. In fact, from the open enrollment period moving forward, our insurances were incorrect. Staff that should have been enrolled were not and those that should not have been enrolled were enrolled. This added weeks of extra work to Accounting staff and cost the company more money than we thought we would be saving. Even after leaving Paychex at the end of 2020, they have still tried to file reports on our behalf and act as our Power of Attorney when they are no longer on record. It's EXTREMELY frustrating!Switched From
Paychex FlexReasons for Switching to Proliant
We chose Proliant due to the promise of a seamless system and the cost. For the same features and even some additional ones, we are paying a little over half of what we paid with our previous provider. We have been very pleased with the product and service.- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Look Elsewhere
Reviewed on 26/10/2021
Proliant was a terrible decision. Nothing with them went to plan and we were never technically...
Proliant was a terrible decision. Nothing with them went to plan and we were never technically fully moved out of implementation even though we spent two plus years with them. The customer service provided was always terrible, so much so that we had several phone calls with upper management because of the poor treatment that we received. This being said, the sales team clearly over sold what they were able to deliver. The system is a few different systems parsed together so there is not a clear and uniform flow from one area to the other. Overall, Proliant was one of the worst mistakes that we ever made. Be weary if they try to sell you their software.
Pros
The best thing about Proliant is its cost. The software is not very expensive compared to other full suite payroll options. Additionally the main UI is somewhat pleasing and simple to use.
Cons
The worst thing about Proliant is its software. I am not sure if there is someone behind the curtain constantly changing permissions and data, but those things were certainly to us. Furthermore, their customer service is abysmal. Never have we dealt with such a company that was so inept at its own system. Even though our representatives were the "experts" they constantly had to communicate with other departments and their superiors in order to resolve even the most simple of issues.
- Industry: Nonprofit Organisation Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Summary
Reviewed on 29/10/2021
Pros
The Proliant product is easy to use and features are very applicable. There are many features to create reports and follow up. Always updating their site to stay ahead of the curve.
Cons
Sometimes their updates move icons around and you have to locate them or call Proliant. Such as adding an employee is found under employee events, but to terminate an employee you have to go the actual employee. These changes on a regular basis can be a little frustrating.
Reasons for Choosing Proliant
1. Been with them way too long 2. Lack of Customer Service 3. Every year pricing went up 4. When asked about adding something, always an additional cost 5. Sales people constantly contacted me when I was a client and didn't know I was a client 6. My account person always was changing and could never be contacted.Switched From
ADP Workforce NowReasons for Switching to Proliant
Better options, better customer service, better all around product and cost.- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Proliant Review
Reviewed on 29/10/2021
I love the customer service and that I have one person to go to for payroll, one fore Benefits, and...
I love the customer service and that I have one person to go to for payroll, one fore Benefits, and one for GL. They are all so quick to get back to me if I call or e-mail. I love their friendliness, knowledge, availability, and willingness to help.
Pros
The ACA and Benefits have been great! The payroll system/employee information part has got some getting used to. It's different and has a lot of tabs compared to other software programs I have used.
Cons
Reporting- I already commented on this in the previous page and have talked to Proliant employees about it. I have to admit I have not had any follow up on the improvements you are making.
Alternatives Considered
ADP Workforce NowReasons for Choosing Proliant
I REALLY loved the reporting in Paycor. It was easy to build reports and tweak the formatting. Also payroll reports auto populated and I could go to that section of the system and pull them at any time. It was convenient. We switched because of the lack of customer service at Paycor. I got a different rep each time, the reps were not knowledgeable, would provide contradicting information. ACA was a lot of work.Switched From
PaycorReasons for Switching to Proliant
[SENSITIVE CONTENT] was a thoroughly knowledgeable salesman. I felt comfortable talking to him, loved his extensive knowledge of the industry. And he told me that Proliant was privately owned, which I do feel like Proliant can focus on the needs of the customers over the expectations of investors.Proliant FAQs
Below are some frequently asked questions for Proliant.Q. What type of pricing plans does Proliant offer?
Proliant offers the following pricing plans:
- Free Trial: Not Available
Please contact Proliant for pricing information
Q. Who are the typical users of Proliant?
Proliant has the following typical customers:
2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Proliant support?
Proliant supports the following languages:
English
Q. Does Proliant support mobile devices?
Proliant supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Proliant integrate with?
Proliant integrates with the following applications:
ASPIRE, ATS OnDemand, AXA, Aloha, Aspire, Attendance on Demand, Beekeeper, BerniePortal, Bluestar Loyalty, Brink POS, CDM, CareerPlug, Cornerstone, Cornerstone Software, DRS, Deputy, Digital Dining, Docebo, Docebo Perform, Emburse Certify Expense, Employee Navigator, Equifax, Fidelity, Focus POS, FocusPOS, Future POS, Hireology, InfoGenesis, July MX, Kazoo Employee Experience Platform, Krono, Kronos Workforce Central, Merge, NCR Aloha, NOVAtime, Okta, OnShift, POSitouch, POSitouch POS and ZOOM POS, PlanSource, Restaurant365, Sage Inatcct, Sage Intacct, Selerix ACA, Selerix Engage, Summit Connect, TalentReef, Toast POS, UniFocus, Upserve, Vanguard System, Voya, bswift
Q. What level of support does Proliant offer?
Proliant offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat
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