Procare Desktop Version

Windows-based childcare management system

4.6 /5 (1220 reviews) Write a Review!

Procare Desktop Version Overview

What is Procare Desktop Version?

Procare Desktop Version is a Windows-based childcare management software solution that offers customized modules for handling key functions of early education facilities. It acts as a centralized platform that integrates all the major functions of managing childcare facilities such as record-keeping and child care administration. The software caters to the needs of a diverse set of institutions including smaller day-care centers that operate out of a single location, to large child-care organizations that operate across multiple locations.

The product offers features such as childcare software security & database management that includes user groups & security, user monitoring, location names, and data access; family & child records that contains child registration, contacts, immunization schedules, enrollment history, and electronic document storage.

Procare's family accounting feature includes billing preview, automated billing, split billing, reporting, and audit trails. With agency accounting users can manage co-payments & agency fees and balance tracking; time & attendance tracking including cross family pickups, attendance based fees, and change logs; menus & meal counts that offer meal counts, menu’s, and copy meals; and employee records & time cards that includes scheduling, log sheets, and time-in / time-out facilities.

Procare also offers features such as budget expenses & financial reporting, data hosting, web designing & hosting, operations reports, and payroll management.

Some of Procare’s key customers include Learning Care Group, Childcare Network, Children of America, and Rainbow Child Care Centers, among others.

Procare Desktop Version Overview

Pricing

Starting from
US$99.00/month

Pricing options

Free Trial
Subscription
Value for money

Procare Desktop Version Features

Devices
Business size
S M L
Markets
United States
Supported Languages
English

Media

Procare activity tracker page
Procare attendance tracker page
Procare bookkeeping & family accounting software page
Procare family data page displays family tree and primary details
Procare tution express payments processing page
Procare family data page displays family tree and primary details
Procare bookkeeping & family accounting software page
Procare tution express payments processing page
Procare activity tracker page
Procare attendance tracker page
Procare Desktop Version video Procare Desktop Version screenshot: Procare activity tracker page Procare Desktop Version screenshot: Procare attendance tracker page Procare Desktop Version screenshot: Procare bookkeeping & family accounting software page Procare Desktop Version screenshot: Procare family data page displays family tree and primary details Procare Desktop Version screenshot: Procare tution express payments processing page Procare Desktop Version screenshot: Procare family data page displays family tree and primary details Procare Desktop Version screenshot: Procare bookkeeping & family accounting software page Procare Desktop Version screenshot: Procare tution express payments processing page Procare Desktop Version screenshot: Procare activity tracker page Procare Desktop Version screenshot: Procare attendance tracker page

Procare Desktop Version Reviews

Procare Desktop Version Reviews

Overall rating
4.6
/
5
Excellent
859

Very good
291

Average
56

Poor
8

Terrible
6

Value for Money
4.5
Features
4.4
Ease of Use
4.3
Customer Support
4.7
94% recommended this app
Marlene R.

Great Software for Child Care Centers

We love this program. It provides us with one place to quickly find out so much information. Log-in and see total enrollment, enrollment by classes or ages. Tracks child information without searching through files or looking in multiple places. Tracks employee attendance and any other info you might want to add like: Date of Hire, schedules, vacation time accrued or used, etc. Many things a pre-programed, but you can personalize it yourself or request assistance from a fantastic customer service person. This makes my job so much easier, especially with continual changes to State Day Care Licensing regulations. You do have to enter each child's information when they enroll, but once and it's done. Can update any information with only a few clicks and everyone that you assign a role can see everything.


Kelly O.

We love Procare!

Overall I have a great experience! We have a large center with kids infant up to 13 years. We also are unique in that we use it for our swimming programs too. These range from 2 years old up to adults and the customer support to help us set this up was fantastic!


Angel G.

GREAT CUSTOMER SERVICE-NO WORRIES

Over all Pro-Care service our needs and the customer service is outstanding. I worked with a customer representative [SENSITIVE CONTENT HIDDEN], he was amazing and very detailed. He allowed me to ask questions and he didn't make me feel like my questions were small.


Sherrie D.

Unfortunate investment of time and money

Overall I think the core and idea of procare is beneficial but ONLY if it works. Can't use a product if it is continually locking up.


Courtney K.

Nothing Compares

I have used Procare since I opened my business. At one point I was trying to switch to another company but during the trial period, I just couldn't. Procare has so much to offer and all in one place. It is exactly what I need to keep communication open, run financials and so much more!


Marlene R.
Industry: Consumer Services
Company size: 11-50 Employees

Great Software for Child Care Centers

Used Daily for 2+ years
Reviewed on 23/7/2019
Review Source: Capterra

We love this program. It provides us with one place to quickly find out so much information. Log-in and see total enrollment, enrollment by classes or ages. Tracks child information without searching through files or looking in multiple places. Tracks employee attendance and any other info you might want to add like: Date of Hire, schedules, vacation time accrued or used, etc. Many things a pre-programed, but you can personalize it yourself or request assistance from a fantastic customer service person. This makes my job so much easier, especially with continual changes to State Day Care Licensing regulations. You do have to enter each child's information when they enroll, but once and it's done. Can update any information with only a few clicks and everyone that you assign a role can see everything.

Pros

Simplicity of use. Saves paperwork. Can be used to create reports. Easily see everyone who is still in the building (children and staff members). Records many different types of information (attendance, immunizations, medicals, state required paperwork, Food Program info for the USDA CACFP, tuition fees, and other misc info.) You can program it to add user specific information such as allergies, restricted pick-up, authorized individuals for pick-up, etc. We even have a door unit that stores fingerprints of authorized individuals for pick-up and then allows the door to unlock for entry.

Cons

W e have had to replace the door unit after someone cracked the screen and someone just chipped the fingerprint reader which may need replaced (it is still working). This is the result of individual user misuse though and not an actual flaw of the program or hardware. There is an annual update fee, but it is well worth the cost for the time and paperwork it saves.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Kelly O.
Industry: Education Management
Company size: 51-200 Employees

We love Procare!

Used Daily for 2+ years
Reviewed on 24/3/2020
Review Source: Capterra

Overall I have a great experience! We have a large center with kids infant up to 13 years. We also are unique in that we use it for our swimming programs too. These range from 2 years old up to adults and the customer support to help us set this up was fantastic!

Pros

Procare does a lot for our center! We also love how there are additional features you can add on. It is great for tracking families, payments, and even adding activities. Overall we have had good experiences with the customer support. We also love the cloud so we can access this anywhere! The customer support is usually great as well. The people are willing to help and teach you learn more about Procare's capabilities!

Cons

Procare does a lot but some of the features are a bit updated. The texting feature isn't great. It still uses phone emails to send these and we always have problems with it working correctly. The emails are also not great. It can't be customized, images can not be added unless it is an attachment and it can only come from one email administrator unless your company uses Outlook. I also feel like the customer support overall is great but sometimes, I get someone who doesn't seem to know what he is talking about. After a long wait, this can be very frustrating.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Angel G.
Industry: Education Management
Company size: 2-10 Employees

GREAT CUSTOMER SERVICE-NO WORRIES

Used Daily for 6-12 months
Reviewed on 24/11/2020
Review Source: Capterra

Over all Pro-Care service our needs and the customer service is outstanding. I worked with a customer representative [SENSITIVE CONTENT HIDDEN], he was amazing and very detailed. He allowed me to ask questions and he didn't make me feel like my questions were small.

Pros

The Batch payments was one of the most helpful.

Cons

The pricing during the COVID-19 DIDN'T CHANGE.

Response from Procare Software

Hi Angel, thank you for the review. We appreciate you as a Procare customer! Let us know if there's anything we can assist you with!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Sherrie D.
Industry: Primary/Secondary Education
Company size: 2-10 Employees

Unfortunate investment of time and money

Used Daily for 6-12 months
Reviewed on 17/1/2020
Review Source: Capterra

Overall I think the core and idea of procare is beneficial but ONLY if it works. Can't use a product if it is continually locking up.

Pros

This has a great foundation of ideas. Student check in/out, Employee check in/out, billings, time tracking, payroll, general ledger. Truly an all in one for a small preschool. Too good to be true for sure!

Cons

The cloud base software clearly has issues they can not fix. Our check in computers are constantly locking up since the last update in November 2019. After using the same computers and hardware for 5.5 months they ran an update and now problems. We manually key in employees and students often which is time consuming because the computers are locked up at the time parents are picking up or dropping off. Tech support is NONRESPONSIVE to emails and hold times are on average of 35-45 minutes when calling tech support. They said today it is because they are "swamped". That speaks volumes, that means their product ISN'T working. They have been "working on patches to fix this" but in the mean time they have used the excuse it was because I wasn't hard wired to the internet. After the expense of hiring someone to run the wire and hardwire all of the computers they still are locking up. Now Procare support wants me to replace the router because it maybe causing problems. Cutting my losses at this point. A lot of time invested in a software that locks up frequently through out the day.

Training is horrible and much of my experience has been self guided. They do have an extensive online resource which is very helpful but yet time consuming as you navigate which article you really need. When training is scheduled it has been late and limited to one function of the software. When asking about other functions you are directed to schedule training for that specifically.

Response from Procare Software

Sherrie - We're very sorry to hear about on-going issues with the check-in system at your preschool. This appears to be a unique situation and we will work with you individually to resolve it. It's true that January is typically the busiest month for technical support; it can be easier to reach us later in the day (after 2:00 p.m. Pacific) or to email a request to [email protected] As to training, we are happy to get you whatever help you may need. We will reach out soon to see how we can help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Courtney K.
Industry: Education Management
Company size: 11-50 Employees

Nothing Compares

Used Daily for 2+ years
Reviewed on 18/11/2020
Review Source: Capterra

I have used Procare since I opened my business. At one point I was trying to switch to another company but during the trial period, I just couldn't. Procare has so much to offer and all in one place. It is exactly what I need to keep communication open, run financials and so much more!

Pros

This software does it all. I love how I know when all my students arrive and depart. I know who dropped off and can easily pull from accounts for automatic withdrawal. All child and staff information are stored in the software to keep it all in one place.

Cons

There is so much that it offers I wish there was an easier way to learn and implement it all. There are videos on the website but still can't seem to catch up with it all!

Response from Procare Software

Hi Courtney, thank you so much for the positive review! We are so glad that you are enjoying Procare at your center. You can visit our support site at https://procaresupport.com/ for tutorial videos, free webinars, help articles and more. And as always, give our support team a call to speak with someone live. We appreciate you as a Procare customer!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

User recommendation
9/10
Based on 1,220 user ratings
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Procare Desktop Version Pricing

Procare Desktop Version Pricing

Starting from
US$99.00/month
Free Trial
Subscription
Value for money
Value for Money
4.5/5
Based on 1,220 user ratings
Compare value for money rating with alternatives
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Procare Desktop Version Features

Procare Desktop Version Features

API
Activity Dashboard
Activity Tracking
Assessment Management
Attendance Management
Attendance Tracking
Automatic Notifications
Blended Learning
Calendar Management
Communication Management
Content Management
Course Authoring
Customisable Branding
Data Import/Export
Learning Management
Progress Reports
Progress Tracking
Reporting & Statistics
Student Management
Third Party Integration
Features
4.4/5
Based on 1,220 user ratings
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Categories

Additional information for Procare Desktop Version

Additional information for Procare Desktop Version

Key features of Procare Desktop Version

  • Accounting management
  • Automatic notifications
  • Billing & invoicing
  • Child attendance records
  • Child history
  • Customizable reporting
  • Database support
  • Electronic Document Storage
  • Electronic payments
  • Email distribution
  • General ledger
  • Ledger Cards
  • Marketing management
  • Mobile integration
  • Payroll Import File
  • Payroll management
  • Reporting
  • Role based permissions
  • User access controls

Benefits

● Procare offers a centralized information source that integrates all the segments of child-care administration such as, family data management, family accounting, agency accounting, attendance tracker, employee data, and payroll management, among others.
● The solution offers a modular design that enables customers to purchase only those features that they require, instead of buying the complete package.
● Procare offers a tuition fee collection software “Tuition Express” that collects payments electronically and automatically, and the entries directly get reflected in the Procare Software.
● Procare offers integrated hardware products that help in managing employee and children check-in and check-out details, these include Procare 8” Touch, USB Biometric ID Pad, and Ticket printer, among others.
● The product offers reporting features with over 400 types of reporting templates across categories such as family data & accounting, attendance tracking, expense & ledger, and employee reporting, among others.

Procare Desktop Version FAQs

Procare Desktop Version FAQs

Below are some frequently asked questions for Procare Desktop Version.

Q. What type of pricing plans does Procare Desktop Version offer?

Procare Desktop Version offers the following pricing plans:

Starting from: US$99.00/month

Pricing model: Subscription

Free Trial: Not Available

Q. What are the main features of Procare Desktop Version?

Procare Desktop Version offers the following features:

  • Accounting management
  • Automatic notifications
  • Billing & invoicing
  • Child attendance records
  • Child history
  • Customizable reporting
  • Database support
  • Electronic Document Storage
  • Electronic payments
  • Email distribution
  • General ledger
  • Ledger Cards
  • Marketing management
  • Mobile integration
  • Payroll Import File
  • Payroll management
  • Reporting
  • Role based permissions
  • User access controls

Q. Who are the typical users of Procare Desktop Version?

Procare Desktop Version has the following typical customers:

Small Business, Large Enterprises, Mid Size Business

Q. What languages does Procare Desktop Version support?

Procare Desktop Version supports the following languages:

English

Q. Does Procare Desktop Version support mobile devices?

We do not have any information about what devices Procare Desktop Version supports

Q. What other apps does Procare Desktop Version integrate with?

Procare Desktop Version integrates with the following applications:

ChildCareCRM, Gusto, KidKare, KidReports, Tuition Express

Q. What level of support does Procare Desktop Version offer?

Procare Desktop Version offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials