Ecwid

Ecwid

eCommerce software for mobiles, websites and social media

4.6/5 (434 reviews)

Ecwid Overview

What is Ecwid?

Ecwid is an ecommerce tool for freelancers and small businesses who want to set up a quick and fully functionable online store in minimal time. The web-based software easily integrates with existing websites and blogs such as Wordpress, Drupal and Joomla, and also enables users to create a Facebook store within minutes. Upgrades, SSL-certificates, security and server configuration is all taken care of by Ecwid so business owners don’t need to worry about the technological side of owning and managing an online store. Users can easily personalize their storefront designs by changing colors, fonts, margins and images to match the look of their website. In the online store, products can be categorized based on features including sizes and colors. Product quantity is automatically updated when an item has been purchased and store owners will get automatic email notifications when an item is low or out of stock. Ecwid also enables users to sell e-goods like software, audio and video files (mp3s), e-books and graphics by sending a download link to the customer after an order takes place. Ecwid is fully optimized for iPhone, iPad and Android for quick and easy access to the store’s inventory. The cloud-based software integrates with various POS (point of sale) services such as PayPal and 2Checkout, which makes transactions by debit or credit fast and simple.

Ecwid Overview

Pricing

Starting from
US$15.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Four account types are available which vary by number of products, types of functionality, and level of support.

Free - Up to 10 products
Venture - $15/month
Business - $35/month
Unlimited - $99/month

Discounts with annual plans. Ecwid has no set-up or transaction fees.


Ecwid Features

Devices
Business size
S M L
Markets
Canada, United States
Supported Languages
Czech, Dutch, English, French, German and 7 others, Hungarian, Indonesian, Italian, Portuguese, Russian, Spanish, Turkish

Screenshots

Ecwid screenshot:
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Ecwid Reviews

Ecwid Reviews

Overall rating
4.6
/
5 434 reviews
Excellent
289

Very good
125

Average
17

Poor
2

Terrible
1

Value for Money
4.6
Features
4.3
Ease of Use
4.6
Customer Support
4.6
95% recommended this app
Santiago A.

Simple, useful and powerful, the best for E-commerce.

One of the things that constantly worried us was the integration with our header site, with Ecwid we have successfully and in record time, integrate without difficulty or additional payments what our store needed. Besides, we get a complete platform to enhance our products to other business niches, participating in social networks with the full support they put at their disposal. Another solution, is that similar platforms like Shopify, offer you a service but you make constant payments of everything you use, if something comes out you should also pay for it, it's one of the things that makes us bet on Ecwid, because it does not have small letters, It is direct to what you need without tricks or additional payments outside the agreed upon. Thus, we have saved money that we end up investing in other needs of the company, or for the purchase of other exclusive products.


Edward C.

Shopify is too big for it's britches, use Ecwid

So far so good


Mike P.

Ecwid helped us through the holidays

Ecwid helped us get through the holiday season, but I wouldn't expect us to be with Ecwid a year from now. I'm still looking for a comprehensive solution for our event driven business.


Christopher H.

Best fit for an eCommerce solution

I needed a way to sell my products internationally and have the eCommerce side be handled in a professional and reliable and secure way and Ecwid gave me exactly what I wanted and needed.


Verified Reviewer

Easy To Use - Hard To Customize

ECWID makes ecommerce a lot easier than normal which is great for smaller businesses and boutique shops. It allows for a cost effective alternative to the more expensive companies out there.


Santiago A.
Industry: Marketing & Advertising
Company size: 13-50 Employees

Simple, useful and powerful, the best for E-commerce.

Used Daily for 6-12 months
Reviewed on 13/4/2019
Review Source: Capterra

One of the things that constantly worried us was the integration with our header site, with Ecwid we have successfully and in record time, integrate without difficulty or additional payments what our store needed. Besides, we get a complete platform to enhance our products to other business niches, participating in social networks with the full support they put at their disposal. Another solution, is that similar platforms like Shopify, offer you a service but you make constant payments of everything you use, if something comes out you should also pay for it, it's one of the things that makes us bet on Ecwid, because it does not have small letters, It is direct to what you need without tricks or additional payments outside the agreed upon. Thus, we have saved money that we end up investing in other needs of the company, or for the purchase of other exclusive products.

Pros

One of the things that I like most, is the simplicity that they offer to all their clients, it is one of those platforms that allow you to venture into e-commerce, without the worry of going through long training processes, it is as simple as register and start uploading all the products you have available to the platform. It is a platform that does not abandon you in the sales process, on the contrary, it puts at your disposal all the available channels so you can increase your sales. Another thing that I like, is to be able to reach new niche markets with integrated tools, you can create stores on Facebook and Instagram without difficulty, always with the Ecwid platform. Also, I liked how easy it is to integrate with WordPress, just install a plugin within the panel and voila, you can immediately publish your products.

Cons

I have been using Shopify for years, and I can say with responsibility, that Ecwid is the rival that in a short time will give a surprise to the world of E-commerce, I have no negative aspects to identify so far, on the contrary, it is simpler and more intuitive than its Shopify, a platform that causes a lot of headaches for many reasons.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Edward C.
Industry: Education Management
Company size: 2-10 Employees

Shopify is too big for it's britches, use Ecwid

Used Weekly for 1-5 months
Reviewed on 11/9/2019
Review Source: GetApp

So far so good

Pros

You can get up and running on Ecwid with a "Free Forever" account. This will only allow you 10 items to sell but as a start this is well enough. Other platforms will offer a 30 day trial but then you need to pay to continue.

Cons

Most of the best features have to be paid for. Will probably do soon as the pricing plans seem reasonable and the options (selling on Facebook and Instagram) seem to be worth it.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend: 7.0/10

Mike P.
Industry: Arts & Crafts
Company size: 2-10 Employees

Ecwid helped us through the holidays

Used Daily for 1-5 months
Reviewed on 14/1/2020
Review Source: Capterra

Ecwid helped us get through the holiday season, but I wouldn't expect us to be with Ecwid a year from now. I'm still looking for a comprehensive solution for our event driven business.

Pros

We're a paint and sip business and previously sold admission through Ticket Tailor. We switched to Ecwid before the holidays because it integrated with Wix, processed payment through our POS systeym/merchant service provider (Clover Flex/EPI) and integrated with a digital gift card application (GiftUp). It was relatively easy to onboard and use so far.

Cons

For our business model, it would suit us better if Ecwid had an event arm, or similar functionality. We've had to list our events as products, which works okay, but not great. It would be helpful if the products would expire and disable in the store at a set time (at the beginning of our events). The digital gift cards are slightly disappointing because our customers are unable to use a digital gift card and a promo code on the same transaction. Effectively that penalizes them if they have a digital gift card.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Christopher H.
Industry: Design
Company size: Self Employed

Best fit for an eCommerce solution

Used Daily for 2+ years
Reviewed on 29/10/2019
Review Source: Capterra

I needed a way to sell my products internationally and have the eCommerce side be handled in a professional and reliable and secure way and Ecwid gave me exactly what I wanted and needed.

Pros

Ecwid was recommended to me by a friend and it was the best decision I ever made in terms of an eCommerce solution. As an artist and designer who wanted to have a versatile and customizable store front on my websites, Ecwid fulfilled all my needs. Beyond this tho, Ecwid allowed me to connect my Square readers payments seamlessly, and I have to say that their customer service is very good. It should be noted too that as of Fall 2019 Ecwid recently updated a variety of things and boosted their quality and features quite significantly! Ecwid has always been the perfect fit for me since I started using it several years ago, and now it just got even better. I could go on and on about all the great aspects from shipping settings, to the new instant storefront, but I invite you to go check it out for yourself!

Cons

The only negative I might say about Ecwid is that there can be some restrictions when trying to integrate your sales channels into Facebook and Instagram. Additionally, sometimes the CSR you get via online chat (which IS convenient, I must say) doesn't have a legitimate knowledge of all aspects of Ecwid, so it's a bit hit and miss in that sense.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Design
Company size: 2-10 Employees

Easy To Use - Hard To Customize

Used Daily for 2+ years
Reviewed on 23/1/2019
Review Source: Capterra

ECWID makes ecommerce a lot easier than normal which is great for smaller businesses and boutique shops. It allows for a cost effective alternative to the more expensive companies out there.

Pros

This software is easy to teach and can be used on any device. When showing my clients of multiple ages how to add new products and keep inventory they catch on easy. You can integrate your store on different platforms like Adobe Muse, Wix, Wordpress etc. Or create your own generic store using their store builder. There are more options for product variations than most other programs out there.

Cons

Unfortunately customizing your store look is very complicated. You need to have some level of coding to do so or you have to hire a designer to do it for you. The main downside is it doesnt work well if you want to use it or a restaurant. Food options, layout, mixed with customizability does cause an issue in the food industry.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
9/10
Based on 434 user ratings
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Ecwid Pricing

Ecwid Pricing

Starting from
US$15.00/month
Free Trial
Free
Subscription
Value for money

Four account types are available which vary by number of products, types of functionality, and level of support.

Free - Up to 10 products
Venture - $15/month
Business - $35/month
Unlimited - $99/month

Discounts with annual plans. Ecwid has no set-up or transaction fees.

Four account types are available which vary by number of products, types of functionality, and level of support.

Free - Up to 10 products
Venture - $15/month
Business - $35/month
Unlimited - $99/month

Discounts with annual plans. Ecwid has no set-up or transaction fees.

Value for Money
4.6/5
Based on 434 user ratings
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Ecwid Features

Ecwid Features

API
Access Control
Activity Dashboard
Automatic Notifications
Content Management
Custom Forms
Customisable Branding
Customisable Templates
Data Import/Export
Drag & Drop Interface
Electronic Payments
Product Catalogue
Reporting & Statistics
Search Functionality
Social Media Integration
Template Management
Third Party Integration
Website Management
eCommerce Integration
eCommerce Management
Features
4.3/5
Based on 434 user ratings
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Categories

Video Tutorials

Video Tutorials

Additional information for Ecwid

Additional information for Ecwid

Key features of Ecwid

  • Accept payments
  • Add videos to product descriptions
  • Customer address book
  • Define shipping options
  • Delivery date option
  • Discount coupons
  • Email notifications
  • Facebook shopping cart
  • Import-export data
  • Internet marketing
  • Language detection
  • Low and out of stock notifications
  • Manage product options
  • Mobile and tablet optimized
  • Mobile commerce and shop
  • Order details recorded
  • Product categories
  • Product combinations
  • Real-time shipping rates
  • SEO cababilities
  • Sales reports
  • Sell digital goods (e-goods)
  • Set currency
  • Shopping cart
  • Smart shipping calculator
  • Social commerce
  • Store template schemes
  • Taxes and payment options
  • Track inventory
  • Wholesale pricing

Benefits

Ecwid quickly and easily integrates with various websites, blogs and social media networks including Wordpress and Facebook without any software installation or server configuration.

Ecwid is optimized for mobile phones and tablets, making the user’s store look clean and professional from any device.

Many POS systems synchronize with Ecwid’s shopping cart making checkouts and payment transactions easy to complete, even when on the go.

Customers can mark items as ‘favorite’ and see real-time shipping rates based on their location from companies like FedEx, USPS and UPS.

Sell more than just physical products with Ecwid’s option for listing digital and virtual products (e-goods) that are delivered to customers by download.

Ecwid FAQs

Ecwid FAQs

Below are some frequently asked questions for Ecwid.

Q. What type of pricing plans does Ecwid offer?

Ecwid offers the following pricing plans:

Starting from: US$15.00/month

Pricing model: Free, Subscription

Free Trial: Available

Four account types are available which vary by number of products, types of functionality, and level of support. Free - Up to 10 products Venture - $15/month Business - $35/month Unlimited - $99/month Discounts with annual plans. Ecwid has no set-up or transaction fees.

Q. What are the main features of Ecwid?

Ecwid offers the following features:

  • Accept payments
  • Add videos to product descriptions
  • Customer address book
  • Define shipping options
  • Delivery date option
  • Discount coupons
  • Email notifications
  • Facebook shopping cart
  • Import-export data
  • Internet marketing
  • Language detection
  • Low and out of stock notifications
  • Manage product options
  • Mobile and tablet optimized
  • Mobile commerce and shop
  • Order details recorded
  • Product categories
  • Product combinations
  • Real-time shipping rates
  • SEO cababilities
  • Sales reports
  • Sell digital goods (e-goods)
  • Set currency
  • Shopping cart
  • Smart shipping calculator
  • Social commerce
  • Store template schemes
  • Taxes and payment options
  • Track inventory
  • Wholesale pricing

Q. Who are the typical users of Ecwid?

Ecwid has the following typical customers:

Freelancers, Mid Size Business, Small Business

Q. What languages does Ecwid support?

Ecwid supports the following languages:

Czech, Dutch, English, French, German, Hungarian, Indonesian, Italian, Portuguese, Russian, Spanish, Turkish

Q. What type of pricing plans does Ecwid offer?

Ecwid has the following pricing plans:

Free, Subscription

Q. Does Ecwid support mobile devices?

Ecwid supports the following devices:

Android, iPhone, iPad

Q. What other apps does Ecwid integrate with?

Ecwid integrates with the following applications:

Around.io, Circle.us, Cloud Elements, JivoChat, LiveChat, Mailchimp, MonkeyData, Ordoro, ShipRush, Tapfiliate

Q. What level of support does Ecwid offer?

Ecwid offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials