About Lavu POS

Lavu is an iPad POS (point of sale) system designed for small to large businesses within the restaurant industry. Lavu is adaptable to any sort of environment whether it’s full-service, quick-service or a franchise. The software is a combination of cloud-based management and mobile/wireless technologies with a modern and intuitive touchscreen interface.

Users can choose between bar, restaurant, and quick-service interfaces which can be customized to fit each business’ particular needs, whether it’s a restaurant, coffee shop or even food truck.

The front of house features offer a fully customizable menu where items can include photos and an ingredients list. Servers can switch between tableside service, counter service, or bar tab layouts for their order screen. Delivery services are also available with the delivery and routing extension which enables staff to assign drivers to orders, and provides them with a map and directions to each delivery location.

The back of house control includes scheduling, managing employee shifts and payroll reports, as well as inventory management tools including low-count warnings and an '86 countdown'. In addition to the POS, Lavu also offers users a variety of sales, inventory and expense reports that can be accessed from anywhere with an internet connection.

Lavu also has marketing and promotions features that include a built-in happy hour function, where users can set prices based on date and time, and offer customers loyalty rewards through integration with LoyalTree.

Pricing starting from:

US$69.00/month

  • Free Trial
  • Free Version
  • Subscription

Key benefits of Lavu POS

Restaurant owners can keep track of their business, view reports, and modify content and settings anywhere on any internet capable device in real-time via the Lavu Pilot iPhone app.

Lavu offers personalization features including customizable menus, specific multi-room table layouts, seat and course numbering, and multi-printer order routing.

Restaurants can market their branding by creating customized logos, uploading original product images and designing custom receipts for their customers.

Managers can track employees with the time clock feature along with shift summaries, including over-time and bonuses, as well as manage tips and payroll.

Lavu offers free software upgrades and integrates with a wide variety of hardware options that connect with the remote backend office.

Devices

Business size

S M L

Markets

Australia, Brazil, Canada, China, Germany and 4 others, United Kingdom, India, Mexico, United States

Supported Languages

Chinese, English, French, German, Italian and 3 others, Portuguese, Russian, Spanish

Pricing starting from:

US$69.00/month

  • Free Trial
  • Free Version
  • Subscription

Images

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Lavu POS video
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Features

Total features of Lavu POS: 53

  • Access Controls/Permissions
  • Activity Management
  • Attendance Tracking
  • Barcode / Ticket Scanning
  • Cash Management
  • Check Processing
  • Customer Accounts
  • Customisable Branding
  • Customisable Categories
  • Customisable Reports
  • Customization
  • Delivery Management
  • Discount Management
  • Document Storage
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile Access
  • Mobile Alerts
  • Monitoring
  • Multi-Location
  • Online Ordering
  • Order Entry
  • Order Management
  • Order Processing
  • Ordering Automation
  • Overtime Calculation
  • Partial Payments
  • Payment Processing
  • Payroll Management
  • Point of Sale (POS)
  • Promotions Management
  • Pub POS
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Restaurant POS
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Separate Checks
  • Social Media Integration
  • Split Checks
  • Table Management
  • Time Clock
  • Tips Management
  • Website Integration

Alternatives

Rezku POS

4.7
#1 Alternative to Lavu POS
Rezku POS is an iPad point-of-sale system for bars & restaurants with features for tableside ordering, advanced menus,...

PDQ POS

4.3
#2 Alternative to Lavu POS
PDQ POS, a top rated point of sale system, is designed specifically for pizzerias, quick serve, fast casual, and...

POSbistro

4.3
#3 Alternative to Lavu POS
POSbistro is an Android tablet point of sale & management software for restaurants, cafes, pizzerias, food trucks,...

Lightspeed Retail

4.2
#4 Alternative to Lavu POS
Lightspeed Retail is a complete point of sale (POS) & inventory management tool that simplifies time-consuming tasks...

Reviews

Overall rating

3.2 /5
(89)
Value for Money
3.1/5
Features
3.3/5
Ease of Use
3.7/5
Customer Support
3.1/5

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Showing 5 reviews of 89
Taylor R.
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Best Restaurant Software Yet

Reviewed on 4/11/2018

Pros

-Love the ease of using an iPad
-Size of the icons
-Different color option icons
- Different categories available
-Ease of table organization
-Ease of checkouts
-Very well laid out
-Easy clock-in

Cons

-Hard signing process, customers complained

Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Former Lavu User

Reviewed on 17/7/2020

Overall, for the two years the system was satisfacotry. Until recenlty it was for the current...

Overall, for the two years the system was satisfacotry. Until recenlty it was for the current management at the restaurant. The dealer is helpful - he is our first line of tech support before we go to KLAvu for support.

Pros

I liked using Lavu because it was the first POS for the restaurant where I worked. While I was employed there I used the system for 2 years. The set up was easy as the dealer came to the restaurant and set it up and did a one day training for the staff.

Cons

They system seems to have alot of glitches. Recently, the restaurant reported to me that they had a glitch and lost printers. Tech support finally helped and got the printers up but somehow lost half the menu. Also, I have witnessed personally that the sales tax is charging out properly.

Clay S.
Overall rating
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Stay away. This company is so unorganized and the customer support has gone WAY downhill.

Reviewed on 18/3/2021

I just wanted to inform people of my experience. I wouldn't recommend using this company to anyone....

I just wanted to inform people of my experience. I wouldn't recommend using this company to anyone. Borderline criminal activity. After I decided to stop using them they continue to keep charging my card every month and when I call in to get this stopped and ask for a refund I just get looped around in circles. It honestly has taken me 10-15x of me calling in to finally get someone who will eventually refund my card. To be honest that was for the first time and the second time they still haven't even refunded me. It's the most frustrating thing I've ever had to deal with.

Pros

The cost was the only benefit of this software when I launched it 2 years ago. After they increased the pricing (with absolutely no warning) it was inline with most of the other softwares which are much more robust.

Cons

Where do I begin. Honestly, we had so many issues I don't know where to start listing the problems. There are many.

Matt C.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Lavu POS Review

Reviewed on 28/12/2020

used to have excellent customer service, but our system went down two days before xmas and we were...

used to have excellent customer service, but our system went down two days before xmas and we were unable to run credit cards for half the day. second busiest day since july. Couldn't enter tips that day either.
and i tried calling them 3 times that night, plus an email. their chat hasn't worked in months.
4 days later I still have not heard from them

Pros

i don't remember why I chose them over the three other ones I tried a couple of years ago.
I think because I could use my own credit card processor.

But its easy enough to use for the features that i use which are basic operation of cash register
it is intuitive and takes little training

Cons

things go wrong, the printer drops offline a lot and needs help getting back. sometimes its the wifi that reconfigures to a different wifi, sometimes the printer just randomly stops working.

I can't use the staff scheduling because they insist that work week starts on sunday, yet that is halfway through the weekend. our schedule and pay period run monday- sunday
but I am now looking for a system that can organize cake orders for a week or a month after the order is taken, which most systems don't do.

Also they said that my gift cards would integrate, but they did not

Sean D.
Overall rating
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

As good as any "Industry Standard"

Reviewed on 22/2/2019

We used this in a tequila bar that I was a bar manager at. We were very high volume so we needed a...

We used this in a tequila bar that I was a bar manager at. We were very high volume so we needed a good POS system that never crashed, and operated quickly to minimize waiting on the system to perform functions. I think in that regard this is a great system and I would recommend it to anyone.

Pros

Better price point
Very intuitive and easy to pick up user-interface
Speedy screen operations, no waiting for screens to load
If you have experience with other POS systems this one will be very easy to get started with
Great team behind it
Easy to add new items to menu (you dont have to be an expert to fulfil managerial roles on the system)

Cons

There is not much that I can say against LAVU. As far as Point of Sale Systems it is just as good as any of the big dog's systems but with an affordable price point. I never had an issue with the system in my year of using it.

Response from Lavu

Hi Sean,
Thank you for your review. We're so glad to hear Lavu is working well for you and your team! Don't hesitate to call us at 855-767-5288 if you have any questions.
The Lavu Team

Showing 5 reviews of 89 Read all reviews

Lavu POS FAQs

Below are some frequently asked questions for Lavu POS.

Lavu POS offers the following pricing plans:

  • Starting from: US$69.00/month
  • Pricing model: Free, Subscription
  • Free Trial: Available

Single Location: $69 per month 300+ Restaurant Features Free Updates & 24/7 Customer Care Employee Management Functionality Multi-location / Enterprise: (Contact vendor for pricing) Franchises and Chains Customized Regional Reporting Global Menu Push Enterprise-Level Support

We do not have any information about Lavu POS features

Lavu POS has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Lavu POS supports the following languages:

Chinese, English, French, German, Italian, Portuguese, Russian, Spanish

Lavu POS supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Lavu POS integrates with the following applications:

Marketman, PayPal, Square Point of Sale

Lavu POS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Lavu POS.