Lavu POS

Cloud-based iPad POS system for the restaurant industry

About Lavu POS

Lavu is an iPad POS (point of sale) system designed for small to large businesses within the restaurant industry. Lavu is adaptable to any sort of environment whether it’s full-service, quick-service or a franchise. The software is a combination of cloud-based management and mobile/wireless technologies with a modern and intuitive touchscreen interface.

Users can choose between bar, restaurant, and quick-service interfaces which can be customized to fit each business’ particular needs, whether it’s a restaurant, coffee shop or even food truck.

The front of house features offer a fully customizable menu where items can include photos and an ingredients list. Servers can switch between tableside service, counter service, or bar tab layouts for their order screen. Delivery services are also available with the delivery and routing extension which enables staff to assign drivers to orders, and provides them with a map and directions to each delivery location.

The back of house control includes scheduling, managing employee shifts and payroll reports, as well as inventory management tools including low-count warnings and an '86 countdown'. In addition to the POS, Lavu also offers users a variety of sales, inventory and expense reports that can be accessed from anywhere with an internet connection.

Lavu also has marketing and promotions features that include a built-in happy hour function, where users can set prices based on date and time, and offer customers loyalty rewards through integration with LoyalTree.


Key benefits of Lavu POS

Restaurant owners can keep track of their business, view reports, and modify content and settings anywhere on any internet capable device in real-time via the Lavu Pilot iPhone app.

Lavu offers personalization features including customizable menus, specific multi-room table layouts, seat and course numbering, and multi-printer order routing.

Restaurants can market their branding by creating customized logos, uploading original product images and designing custom receipts for their customers.

Managers can track employees with the time clock feature along with shift summaries, including over-time and bonuses, as well as manage tips and payroll.

Lavu offers free software upgrades and integrates with a wide variety of hardware options that connect with the remote backend office.


Images

Lavu POS Software - Lavu POS dashboard
Lavu POS Software - Lavu POS food menu
Lavu POS Software - Lavu POS menu items
Lavu POS Software - Lavu POS table details
Lavu POS Software - Lavu POS order settings
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Lavu POS video
Lavu POS video
Lavu POS Software - Lavu POS dashboard
Lavu POS Software - Lavu POS food menu
Lavu POS Software - Lavu POS menu items
Lavu POS Software - Lavu POS table details
Lavu POS Software - Lavu POS order settings

Not sure about Lavu POS? Compare with a popular alternative

Lavu POS

4.2 (204)
VS.

Starting Price

US$59.00
month
US$29.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

77
73

Integrations

7
9

Ease of Use

4.3 (204)
4.2 (29)

Value for Money

4.1 (204)
4.0 (29)

Customer Service

4.2 (204)
4.0 (29)
Green rating bars show the winning product based on the average rating and number of reviews.

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Reviews

Overall rating

4.2 /5
(204)
Value for Money
4.1/5
Features
4.2/5
Ease of Use
4.3/5
Customer Support
4.2/5

Already have Lavu POS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 204
Giuseppe
Overall rating
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing and efficient service

Reviewed on 19/7/2023

Amazing

Amazing

Pros

Everything : fast and efficient and reasonably price

Cons

Nothing ; we are very happy in particular with [sensitive content hidden]

Alternatives Considered

TouchBistro

Reasons for Choosing Lavu POS

Price and efficiency

Switched From

Toast POS

Reasons for Switching to Lavu POS

Price and efficiency

Response from Lavu

Hi Giuseppe, thank you so much for sharing your experience. We are so glad to hear that everything has been amazing! As always please do not hesitate to reach out if you need anything. Thank you again!

Candy
Overall rating
  • Industry: Restaurants
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Lavu POS review

Reviewed on 12/7/2022

overall Lavu is great. The staff is always looking for ways to improve the system & takes events...

overall Lavu is great. The staff is always looking for ways to improve the system & takes events when they come up and handles them to the best of their ability

Pros

Integration from our old Pos was simple.
Being able to add pictures of products or change color of box to help locate the items faster
Ability to change prices, product name, add new product with ease.
Ability to check/change anything from anywhere is a plus

Cons

When the internet is out, tickets don't print to the kitchen or credit cards aren't able to be run.
When happy hour times are up, you can still increase product quantity.
Having a large food menu, along with a large bar selection has us set up with several tabs & it makes it hard to be fast entering in orders.

Response from Lavu

Hi Candy, thank you so much for your feedback! We really appreciate hearing about your experience with Lavu, and that it helps you streamline your restaurant's operations!

Guy
Overall rating
  • Industry: Food & Beverages
  • Company size: 2–10 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Stay Away!

Reviewed on 23/10/2020

I purchased a complete system from LAVU on April 2019 with the intent to upgrade my existing POS...

I purchased a complete system from LAVU on April 2019 with the intent to upgrade my existing POS from CAKE which served me well the first 4 years of running my restaurant, but being somewhat of a basic system I started feeling like it was holding me back. LAVU was running a 50% off on hardware so I called and spoke to a salesperson. Let me tell you, I wish I had recorded the conversations, as there was very little in common between what was verbally promised and what was actually delivered, VERY LITTLE! Typical sales tactics, they put extreme pressure on you to sign up (do it in the next 6 hours or the promotion expires), give you practically no time to read the fine print, and all of a sudden you find yourself in a 3 years contract with ridicules early termination penalties and a service provider that is incapable of delivering half of what was promised. They count on you not having the time or resources to take them to court. Last remaining hardware piece originally promised arrived 5 months later! Thank god I kept my CAKE system going or I would have gone out of business. Their customer service is of the lowest level you would ever see, especially from an IT company, they provide practically no solutions to issues or a very vague future fix, and their system keeps crashing leaving you with no ability to run your business mid-day and with no warning, time after time. They send you system-wide emails apologizing saying their system was hacked and therefore the interruption i

Pros

There are no Pros, this is an awful system and the worst customer service / sales team in the industry

Cons

Be very careful when they offer you interest free financing for the hardware, that's how they trick you into paying the software fee for 3 years in advance with NO way out

Alternatives Considered

Toast POS

Reasons for Choosing Lavu POS

Was looking for a more robust system

Switched From

CAKE POS

Reasons for Switching to Lavu POS

Their sales people promise the world and then some. You find out way too late they can't deliver.

Response from Lavu

Hi Guy, thank you for your feedback. We really appreciate hearing how Lavu worked for your business, and what can be improved.

Melissia
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome service

Reviewed on 18/12/2023

Great experience I will definitely be spreading the word! THANK YOU [sensitive content hidden] AND...

Great experience I will definitely be spreading the word! THANK YOU [sensitive content hidden] AND TEAM!

Pros

I loved how fast and easy the process was [sensitive content hidden] set me and another person up at the same time very quickly and efficiently

Cons

Nothing awesome service. I will be spreading the word.

Response from Lavu

Hi Melissia, thank you for taking the time to share your experience with Lavu. Your satisfaction is our priority, and we appreciate your support. If you have any further feedback or suggestions, feel free to reach out. We value your input as we strive to continually enhance our services.

Verified Reviewer
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Former Lavu User

Reviewed on 17/7/2020

Overall, for the two years the system was satisfacotry. Until recenlty it was for the current...

Overall, for the two years the system was satisfacotry. Until recenlty it was for the current management at the restaurant. The dealer is helpful - he is our first line of tech support before we go to KLAvu for support.

Pros

I liked using Lavu because it was the first POS for the restaurant where I worked. While I was employed there I used the system for 2 years. The set up was easy as the dealer came to the restaurant and set it up and did a one day training for the staff.

Cons

They system seems to have alot of glitches. Recently, the restaurant reported to me that they had a glitch and lost printers. Tech support finally helped and got the printers up but somehow lost half the menu. Also, I have witnessed personally that the sales tax is charging out properly.

Alternatives Considered

Toast POS

Reasons for Choosing Lavu POS

We needed better reporting and labor tracking.

Reasons for Switching to Lavu POS

The fees and support were better by Lavu at the time.

Response from Lavu

Hello and thank you for your review! We appreciate the feedback and we are happy that Lavu worked so well for your business.

Showing 5 reviews of 204 Read all reviews

Lavu POS FAQs

Below are some frequently asked questions for Lavu POS.

Lavu POS offers the following pricing plans:

  • Starting from: US$59.00/month
  • Pricing model: Subscription
  • Free Trial: Not Available

Starter Package: $59.00 | Growth Package: $129.00 | Optimize Package: $279.00

Lavu POS has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Lavu POS supports the following languages:

Chinese, English, French, German, Italian, Portuguese, Russian, Spanish

Lavu POS supports the following devices:

iPhone (Mobile), iPad (Mobile)

Lavu POS integrates with the following applications:

Marketman, PayPal, Paychex Flex, Square Point of Sale, TableUp, Venga, Wisely

Lavu POS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Lavu POS.