About Lavu POS
Lavu is an iPad POS (point of sale) system designed for small to large businesses within the restaurant industry. Lavu is adaptable to any sort of environment whether it’s full-service, quick-service or a franchise. The software is a combination of cloud-based management and mobile/wireless technologies with a modern and intuitive touchscreen interface.
Users can choose between bar, restaurant, and quick-service interfaces which can be customized to fit each business’ particular needs, whether it’s a restaurant, coffee shop or even food truck.
The front of house features offer a fully customizable menu where items can include photos and an ingredients list. Servers can switch between tableside service, counter service, or bar tab layouts for their order screen. Delivery services are also available with the delivery and routing extension which enables staff to assign drivers to orders, and provides them with a map and directions to each delivery location.
The back of house control includes scheduling, managing employee shifts and payroll reports, as well as inventory management tools including low-count warnings and an '86 countdown'. In addition to the POS, Lavu also offers users a variety of sales, inventory and expense reports that can be accessed from anywhere with an internet connection.
Lavu also has marketing and promotions features that include a built-in happy hour function, where users can set prices based on date and time, and offer customers loyalty rewards through integration with LoyalTree.
Pricing starting from:
US$59.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Lavu POS
Key benefits of Lavu POS
Restaurant owners can keep track of their business, view reports, and modify content and settings anywhere on any internet capable device in real-time via the Lavu Pilot iPhone app.
Lavu offers personalization features including customizable menus, specific multi-room table layouts, seat and course numbering, and multi-printer order routing.
Restaurants can market their branding by creating customized logos, uploading original product images and designing custom receipts for their customers.
Managers can track employees with the time clock feature along with shift summaries, including over-time and bonuses, as well as manage tips and payroll.
Lavu offers free software upgrades and integrates with a wide variety of hardware options that connect with the remote backend office.
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Markets
Australia, Brazil, Canada, China, Germany , United Kingdom, India, Mexico, United States and 4 others
Supported Languages
Chinese, English, French, German, Italian , Portuguese, Russian, Spanish and 3 others
Pricing starting from:
US$59.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Lavu POS
Images
Features
Total features of Lavu POS: 76
Alternatives
Square Payments
Mad Mobile Restaurant POS
Square Point of Sale
Lightspeed
Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Restaurants
- Company size: 2-10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review
Reviewed on 18/2/2022
It’s been like a love and hate relationship
It’s been like a love and hate relationship
Pros
It was nice and easy to get used to. The system was nice.
Cons
The WiFi would go offline sometimes for hours
Alternatives Considered
CloverReasons for Choosing Lavu POS
My manager made the switchResponse from Lavu
Hi Lok, thank you for your feedback! We're sorry that your restaurant's wifi has been having issues - it's always a nuisance when that happens. Please reach out if there is anything we can help with.
- Industry: Wine & Spirits
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
requested
Reviewed on 14/7/2022
Pros
The reports are extremely useful. I like the option to put recipes with the individual menu item.
Cons
When the system is overloaded and goes down, it never comes at a convenient time, generally Friday at 5pm
Response from Lavu
Hi Deanna, thanks so much for your feedback! We're glad to hear that Lavu helps specifically with your reporting! If you have any questions, please reach out!
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Shutting Down During Peak Times
Reviewed on 1/6/2019
Pros
I like the simple interface, it is easy to use and simple to implement
Cons
99% of the time the software works well however we have had consistent problems with the system going offline in the middle of very busy nights. We will have a restaurant full of people 30+ tables with open orders and the system completely stops working (it always happens at peak times when we should be making the most money when we are the busiest, they have not invested enough to function at the scale they are selling for). Servers cannot send orders to the kitchen, we cannot run cards, servers loose track of what the final cost of the bill is for the customers and what their order is. The 1% of the time when Lavu goes offline has irreversible damage to our business. It creates chaos among staff members, it disrupts our reputation as a legit business and damages our relationship with our customers, and it causes us to loose money on tickets that do not get rang in right or when we have to jot down credit card numbers instead of running them to learn the card is no good once Lavu is back online. This has happened to us at least 8-9 times in the 1 year we have had LAVU. Not only is it unacceptable for this to ever happen but we do not get any compensation for our trouble or loss of income and the Lavu team will not return our calls or explain what is happening or reassure us that it wont happen again. There is no backup plan or support on help coming. Unfortunately I feel we are going to have to look for something else.
Response from Lavu
Thank you for your review, Jennifer. We hear what you're saying and we are working diligently to bring offline mode to our customers by late July. We know that the downtime is unacceptable and we appreciate your patience with us. The Lavu Team.
- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great customer service
Reviewed on 22/8/2022
Using Lavu has made it easier to do online ordering and takeout meals. Reports are much better than...
Using Lavu has made it easier to do online ordering and takeout meals. Reports are much better than our last POS.
Pros
Easy to use and train staff on. Customer service is always nice and helpful, stays on the phone, and then follows up afterward. Like the control panel and reporting.
Cons
Price point - it can be more pricey than expected.
Response from Lavu
Hi Scott,
Thanks for letting us know how well Lavu has worked for your restaurant! It's great to hear from our customers about what they specifically love about Lavu. Please reach out if you need anything!
- Industry: Restaurants
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
POS review
Reviewed on 29/6/2022
Hardly ever crashes
Hardly ever crashes
Pros
Tons of reports available, all tables at fingertips…
Cons
Wish all the reports would print from the new version by right clicking and printing on the page, like the old version…
Alternatives Considered
Toast POSReasons for Switching to Lavu POS
PriceResponse from Lavu
Hi Jackie, we appreciate the feedback! We're happy that Lavu is helping your business streamline operations, and is a good price point for you as well.
Lavu POS FAQs
Below are some frequently asked questions for Lavu POS.Q. What type of pricing plans does Lavu POS offer?
Lavu POS offers the following pricing plans:
- Starting from: US$59.00/month
- Pricing model: Subscription
- Free Trial: Not Available
Starter Package: $59.00 | Growth Package: $129.00 | Optimize Package: $279.00
Q. Who are the typical users of Lavu POS?
Lavu POS has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000
Q. What languages does Lavu POS support?
Lavu POS supports the following languages:
Chinese, English, French, German, Italian, Portuguese, Russian, Spanish
Q. Does Lavu POS support mobile devices?
Lavu POS supports the following devices:
iPhone (Mobile), iPad (Mobile)
Q. What other apps does Lavu POS integrate with?
Lavu POS integrates with the following applications:
Marketman, PayPal, Paychex Flex, Square Point of Sale, TableUp, Venga, Wisely
Q. What level of support does Lavu POS offer?
Lavu POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
Related categories
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