Vagaro

Beauty, wellness & fitness appointment & business software

About Vagaro

Vagaro is a web-based solution for salon and fitness center owners to promote their services and connect with customers through ‘Vagaro.Com’ website and Vagaro’s mobile app. It is a B2C platform wherein salons, spa and studios can register and create a profile, advertise their brand, promote new events and book appointments/classes with customers.

With Vagaro, business owners can create a customized website with complete information about their venue, staff bios, services they offer and their working hours. Salons can display which booking slots are available for the day, week or month and allow customers to book an appointment at a time that's convenient to them. Vagaro allows users to send text and email notifications to customers, confirming the appointment, then send alerts and reminders for appointments booked.

Users can build a customer database by importing contacts from an excel or .csv file or pulling contacts directly from their mobile. Customers can post feedback on a Salon's Vagaoro page, for them to view. Salon owners can also manage internal activities such as generating sales & service reports, monitoring business progress with real time analytics, clock-in & clock-out, staff attendance, and map with payroll service.

Vagaro solution offers an integrated point of sale (POS) feature to sell gift certificates, products or packages to customers online and via mobile. Currently, Vagaro offers its services across Australia, Canada, United Kingdom and USA.


Key benefits of Vagaro

• Vagaro's salon, wellness and fitness software allows users to create a personalized website fully managed and hosted by Vagaro, and customize it with their service menu, staff bios, venue pics & videos for brand promotion.

• Users can send booking confirmation and reminders to customers via email or text message.

• Users can take advantage of Vagaro's email marketing feature to send bulk promotional or announcement emails to customers in a single click.

• The solution offers a history tracking feature which let users keep a track of their customer information, previous visits and preferred services.

• Users can leverage the benefit of multiple booking options through a Vagaro web page, Facebook, mobile app or a widget that users can add to their personal website.


Images

Vagaro Software - Get Booked & Paid 24/7
Vagaro Software - Run Reports
Vagaro Software - Automated Notifications
Vagaro Software - POS System
Vagaro Software - Apps for business and clients
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Vagaro video
Vagaro video
Vagaro video
Vagaro Software - Get Booked & Paid 24/7
Vagaro Software - Run Reports
Vagaro Software - Automated Notifications
Vagaro Software - POS System
Vagaro Software - Apps for business and clients

Not sure about Vagaro? Compare with a popular alternative

Vagaro

4.7 (3,143)
Not available in your country
VS.

Starting Price

US$25.00
month
US$110.00
month

Pricing Options

Free version
Free trial
Free version
Free trial

Features

218
91

Integrations

10
5

Ease of Use

4.6 (3,143)
4.5 (273)

Value for Money

4.7 (3,143)
4.3 (273)

Customer Service

4.7 (3,143)
4.5 (273)

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Reviews

Overall rating

4.7 /5
(3,143)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.7/5

Already have Vagaro?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 3,143
Sean A
Overall rating
  • Industry: Higher Education
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good value for the price

Reviewed on 4/2/2019

Pros

I set this software up for a massage therapist shop. It was for an individual who needed to contract out 2 services, yoga and massage therapy. In order to do that, we had to buy 2 subscriptions what was sort of a pain. However, the ease of use of software was great. There's integration into yelp and facebook. It integrates right into your google calendar which is super important for people that are really busy. Also its way cheaper than mind body so that's a bonus.

They provide everything you need in order to setup a successful massage shop or whatever in fitness you are doing. They even take credit card for services. If you swipe it on your phone in the mobile app, it will ask you for a tip. On ipad, it doesn't.

Also vagaro allows you to rebook an appointment on the spot which I found very convenient for rebookings.

Cons

It was really hard to setup multiple services within the shop. I had to setup yoga and massage under 2 different employees but the same name, with 2 different google calendars. It was really messy. It works best when you have employees and can set them up under services they provide, if your solo and provide more than 1 service that aren't related, its hard.

Cassidy
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great app for hair stylist

Reviewed on 29/4/2023

My experience with Vagaro has been positive overall It is like a hair stylist created this software...

My experience with Vagaro has been positive overall It is like a hair stylist created this software knowing what was missing in our industry.

Pros

I like the convince and ease of having this on my phone and my computer. I always have my work schedule with me and can easily access all my client notes and past appts on the go. Its aesthetically pleasing and easy to use. I can easily make adjustments in real time that are reflected immediately.

Cons

I think there needs to be a better way to create changes in an employees schedule. Something that would allow you to switch up their availability moving forward without it changing past dates. For example: If Molly is working Mondays thru Fridays during the school year but only Tuesdays and Thursdays in the summer I would like to be able to do that instead of having to create custom schedules for each day.

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 201–500 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Glitches makes it score low but it’s “ok”.

Reviewed on 19/5/2023

Pros

Finding a class and booking it or selling it out.

Cons

The glitches of scheduling. Customers would prefer to come and pay in person causing a long line and hold up starting class.

Audrey
Overall rating
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Vagaro Review

Reviewed on 2/3/2023

Over all I have been happy with Vagaro

Over all I have been happy with Vagaro

Pros

Although certain features could be better, over all the ease of use and the value

Cons

The online booking could be more user friendly.

Alternatives Considered

Booksy, Square Point of Sale and Rosy

Reasons for Choosing Vagaro

Rosy didn't offer enough of what I needed

Switched From

Rosy

Reasons for Switching to Vagaro

It offers the most value for the cost and is perfect for my needs.
Katelyn
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

GREAT for start!

Reviewed on 1/5/2023

Pros

Its easy, easy for clients as well. I love all the forms options, I think its ridiculous that. Have to pay $10 a month just to have the cancellation policy and card on file. This is a booking app, it should come with.

Cons

a lot of the extra features should not be that much money. Especially the cancellation one, that's ridiculous. $10 to have a card on file while I already pay $30 for the app. The forms sure, but to just obtain a card is obnoxious.

Alternatives Considered

GlossGenius

Reasons for Choosing Vagaro

More options

Reasons for Switching to Vagaro

I use both.
Showing 5 reviews of 3,143 Read all reviews

Vagaro FAQs

Below are some frequently asked questions for Vagaro.

Vagaro offers the following pricing plans:

  • Starting from: US$25.00/month
  • Pricing model: Subscription
  • Free Trial: Available

1 user: $25 /month 2 users: $35 /month 3 users: $45 /month 4 users: $55 /month 5 users: $65 /month 6 users: $75 /month 7+ users: $85 /month

Vagaro has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Vagaro supports the following languages:

English

Vagaro supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Vagaro integrates with the following applications:

Google Calendar, Gusto, Instagram, Meta for Business, Microsoft Excel, Microsoft Outlook, Quickbooks Online, WordPress, Xero, Zoom Meetings

Vagaro offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

See all software categories found for Vagaro.