About Rosy

Rosy is cloud-based salon and spa scheduling and management software that caters to businesses of all sizes across the United States, Canada, Australia, and the United Kingdom.

Rosy’s scheduling feature allows clients to book appointments through their salon or spa’s website, mobile web app, or business Facebook page. Salon or spa owners set available openings with service providers and allow their clients to book an appointment that is convenient for them. After an appointment is booked the software sends automatic text and email confirmations and reminders to the client and alerts to staff.

In addition to scheduling and automated communications, Rosy is a business management tool that provides such features as curbside check-in, point of sale (POS), integrated credit card processing, inventory management, eCommerce, rewards & referrals, text message marketing, email marketing, and free data conversion.

For inventory management, Rosy helps to track inventory, ensuring products are re-ordered automatically when it reaches a pre-set stock level. The POS feature manages gift cards, cash drawers, and all other payment transactions. Rosy also includes more than 100 reporting options that are easy to customize and ready to use for different reporting needs. In addition, Rosy supports various add-on services, including integrated credit card processing, purchasing hardware, website builder, gift cards, and more.

Rosy also provides unlimited support and training, along with a free 30-day trial.

Key benefits of Rosy

• Salon and spa owners can increase business productivity by offering their customers multiple options for booking appointments. Clients can book via the salon or spa’s mobile app, Facebook page, or website.

• Salons can keep their staff up to date with real-time email and text message alerts as soon as a new appointment is booked by a customer.

• The mobile access feature allows salon or spa owners and staff to manage and view appointments on their smartphones and tablets.

• The system helps manage a salon or spa’s inventory, keeping track of products and their consumption within the salon with automated re-ordering ability.

Devices

Business size

S M L

Markets

Canada, United Kingdom, United States

Supported Languages

English

Images

View product reservation invoice on smartphones and tablets with Rosy
Track inventory with Rosy salon software
Manage in house inventory and generate inventory reports with Rosy
Rosy offers Facebook integration
Generate reminders to be shared with staff and client using Rosy salon software
Manage appointments with Rosy salon software
Rosy supports multiple devices
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Rosy video
Rosy video
Rosy screenshot: View product reservation invoice on smartphones and tablets with Rosy Rosy screenshot: Track inventory with Rosy salon software Rosy screenshot: Manage in house inventory and generate inventory reports with Rosy Rosy screenshot: Rosy offers Facebook integration Rosy screenshot: Generate reminders to be shared with staff and client using Rosy salon software Rosy screenshot: Manage appointments with Rosy salon software Rosy screenshot: Rosy supports multiple devices

Features

Total features of Rosy: 50

  • Access Controls/Permissions
  • Alerts / Escalation
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Barcode / Ticket Scanning
  • Benefits Management
  • Billing & Invoicing
  • Booth Rental Management
  • Client Database
  • Client Management
  • Client Profiles
  • Commission Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Accounts
  • Customer History
  • Customer Mobile App
  • Customisable Reports
  • Data Import/Export
  • Discount Management
  • Electronic Signature
  • Email Distribution
  • Email Marketing
  • Employee Management
  • Employee Scheduling
  • Event Scheduling
  • For Salons and Spas
  • Gift Card Management
  • Inventory Management
  • Inventory Tracking
  • Loyalty Program
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Payroll & Commissions
  • Payroll Management
  • Point of Sale (POS)
  • Recurring Appointments
  • Referral Tracking
  • Reminders
  • Retail POS
  • Room Booking
  • Sales Reports
  • Social Media Integration
  • eCommerce Management

Alternatives

Vagaro

4.7
#1 Alternative to Rosy
Vagaro is a web-based solution for salon, wellness and fitness center owners to promote their business, manage staff,...

MyTime

4.7
#2 Alternative to Rosy
MyTime is a fully integrated appointment scheduling, point-of-sale and customer engagement platform for multi-location...

Booker

4.1
#3 Alternative to Rosy
Cloud-based online booking, scheduling, point of sale and marketing software - everything you need to run your salon...

WellnessLiving

4.4
#4 Alternative to Rosy
WellnessLiving is an all-in-one online booking, resource scheduling, lead generation, and reporting solution for health...

Reviews

Overall rating

4.7 /5
(138)
Value for Money
4.8/5
Features
4.5/5
Ease of Use
4.7/5
Customer Support
4.7/5

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Showing 5 reviews of 138
Elizabeth N.
Overall rating
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Rosy Software is great, but the customer service is what really makes it exceptional!

Reviewed on 16/7/2018

The benefits I received from this software were excellent customer service, ease of website and...

The benefits I received from this software were excellent customer service, ease of website and salon software integration, ease of credit card and salon software integration, and ease of salon software set-up. As a new user, I was very easily able to set up my business info, add employees and their schedules, and add all of my salon and retail inventory. Highly recommend!

Pros

I am new to the salon business and have never used a scheduling/inventory software before. Because of the excellent customer service, I have been able to get our new salon up and running using the Rosy software. It takes time to learn, but is quite intuitive. Every single time I've called, customer service team has been patient and informative. I've never felt like my questions were bothersome to them.

I also purchased the cash drawer, receipt printer, and scanner from Rosy. I am very happy with these products and the help I received in setting them up. Working with the Card Connect company via Rosy to integrate our systems has also been very easy.

My experience has been better than expected and I highly recommend Rosy Salon Software to everyone who might need it.

Cons

At this time, I can't think of anything that I don't like about the software. It exceeds my expectations.

Heidie J.
Overall rating
  • Industry: Individual & Family Services
  • Company size: 11-50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Top notch customer service and product

Reviewed on 11/12/2020

Pros

Their customer and price. Just a phone call away for any questions I have. I’ve never been on hold for more than a few minutes. Their price is affordable. Bring from Canada and buying American product I’m always needing worry about the cost after exchange.

Cons

I can’t customize the taxes. I had to come up with a different way for it to work for me.

Jody N.
Overall rating
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

It's just OK

Reviewed on 28/9/2017

We move back over to Rosy from Mindbody. I wish had spent more time looking at other programs. The...

We move back over to Rosy from Mindbody. I wish had spent more time looking at other programs. The customer service is great when you phone in for help and they always have been. For smaller businesses, maybe 5 staff and under, or sole proprietors it would be great program, but for a larger business it is too limited. Also, it would be nice to see the schedule adaptable for 10 minute increments instead of 15 so more customization to have schedule that fits the needs of your business. Also beef up the permissions, for example, the Staff are given certain permissions and we allow the staff to see each other's schedule so they can help set up for appointments accordingly, however, the staff would also like to view their tips for the day. But in the permissions for staff, you can do one or the other but not both. Why not? Finally, better reports for viewing staff productivities, I need to view 3 or more different reports to see Staff productivity. I would love to see a report that brings up all of the details for each staff member in one report only so team based pay or commission based pay could be monitored more accurately. This isn't a bad program but for me and our business, it's just OK. Hopefully Rosy can fix their IT issues so there are less interruptions. Thank you.

Pros

Booking an appointment is simple and customers tell us the online booking system is user friendly. It is also cost friendly.

Cons

There are constant interruptions with the server which is very frustrating. I wish Rosy would fix this already. When we used the program back in 2012 it was the same and nothing has improved since.

Susan Y.
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Convenient appointment booking

Reviewed on 5/2/2021

Rosy sends my clients a reminder of their appointment which cuts down the number of no shows that I...

Rosy sends my clients a reminder of their appointment which cuts down the number of no shows that I have

Pros

Before I used Rosy, i carried a bulky appointment book in my purse everywhere I went. I needed to be prepared to book appointments at all times. With Rosy all I need is my smart phone and the rosy app. Now I can carry any size purse. I like the convenience of the app

Cons

I can’t say that I dislike anything about this software. They have thought of every option to fit my needs

Joe C.
Overall rating
  • Industry: Retail
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Switching from Shortcuts to Rosy was the BEST DECISION EVER!

Reviewed on 5/12/2016

I am a consultant that puts companies into the cloud. My client had a different software when I...

I am a consultant that puts companies into the cloud. My client had a different software when I started consulting for them a few years ago. We struggled with it for 2 more years, and they had it a few years before I came on board. In my work experience, I was a UI designer and application developer of online apps for Autodesk, which is the 2nd largest software company in the world, so I know my stuff. The other software was in my option one of the worst, hacked together, poorly engineered PC apps with lousy online functionality and mediocre support. My client and I had talked about changing to a new platform and migrating to a new service. I did an extensive analysis of the top 20 salon apps. I kept coming back to Rosy. We had 2 or 3 phone calls with them about migrating and I was pleasantly surprised. Their staff was nice, expertly knowledgeable, located in the US, prompt, basically everything we could ask for. We signed up for service and it only took us about a week and we were able to make the do setup, migrate all our data, implement the workflows, test everything and get all the staff fully trained in one online session. It was like a miracle. It was smooth, incredibly easy and I could not have been happier. Now my client has been using Rosy for almost a year now. It's amazing! They never call me with problems. They rarely have support questions but when they do, they call Rosy because the support is so good. Personally, I don't want my client's competition to know about Rosy, but I think every salon should use it. It's fantastic! Thanks, Rosy!!!

Pros

Everything! It is not over engineered. It does exactly what it is supposed to. It has great features for clients to schedule and manage appointments online and through text messages. It has CRM, Reports and all the major and minor features necessary to run a successful salon and not have to focus on the software. It seamlessly integrates into the daily workflow.

Cons

The Email Builder for the CRM needs to mature a bit more, but overall it works great for someone with knowledge of how to build emails. It's just not a job for someone with little or no CRM experience. I can see that it will get better, and you could always use MailChimp or other CRM service for sending Campaign style emails if that is what your salon does. Rosy handles all the automated emails quite well once they have been setup. Mobile functionality is important so be prepared to test your messages on a mobile device. It all works great, it just takes some know-how or you have to call support and let them help. Or you can have a consultant like me help you.

Showing 5 reviews of 138 Read all reviews

Rosy FAQs

Below are some frequently asked questions for Rosy.

Rosy offers the following pricing plans:

  • Starting from: US$29.00/month
  • Pricing model: Subscription
  • Free Trial: Available

Standard package (standard Rosy features) 1 user : $29/month 2 users : $39/month 3 users : $49/month 4 users : $59/month 5-10 users : $69/month 11-15 users : $79/month 16-20 users : $89/month 21+ users : $99/month Premium package (standard Rosy features + client connect) 1 user : $37/month 2 users : $55/month 3 users : $65/month 4 users : $75/month 5-10 users : $101/month 11-15 users : $127/month 16-20 users : $156/month 21+ users : $192/month

We do not have any information about Rosy features

Rosy has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

Rosy supports the following languages:

English

Rosy supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Rosy integrates with the following applications:

Facebook

Rosy offers the following support options:

Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat

Related categories

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