About Toast POS

Toast is a Point of Sales (POS) software which allows business owners to reduce operational costs, increase staff efficiencies, and improve customer experience. The software can be paired only with an Android tablet and offers no support for iPad at present. The software caters to the needs of several outlets in quick service restaurants (QSR), fine dining restaurants, coffee outlets, bakery’s, pizza chains, and breweries & bars.

Toast POS offers menu management features that include setting up the entire menu including all the groups & sub-groups, customizing menu’s separately for online & offline audiences, and adding time specific pricing for menu’s such as happy hour menu. The product provides a restaurant ordering feature that offers capability to take orders on the fly, sending automatic notifications to the server when the order is ready, and splitting bills & menu items among customers. The solution simplifies payments for the customers & business owners by offering features such as 'pay at the table', tipping servers directly from the tablets, emailing receipts or printing them through integration with an external printer, and the ability to turn payments into loyalty points redeemable on future visits. The product also tracks real-time menu sales and provides users with detailed reporting of product mix across all menus.

Toast POS operates on a subscription based pricing model based on the core software in addition to offering add-on modules such as online ordering, loyalty programs, and digital & physical gift cards. The product also offers bundled hardware with a one-time pricing option. Some of the key customers of ToastPOS include Lakewood Brewing Company, Paris Creperie, Beach Hut Deli, and Fresh City.

Pricing starting from:

US$165.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Toast POS

- Toast POS allows food servers to take orders directly with the POS tablets, avoiding the hassles of them running back and forth between kitchen, terminals, or the serving tables.

- The product offers an intuitive interface with features such as adding or removing menu items, changing interface layouts, marking stock outs, all from the tablet’s interface.

- The solution enables users to pay bills, sign receipts, and offer tip right at their tables using the tablet’s interface.

- Toast POS allows the users to perform extensive customizations on its interface. It provides options to customize the entire menu, adding role-based permissions and automating discounts & loyalty program workflows.

- The product also enables restaurant owners to track staff performance on key metrics by sending daily email digests on the key parameters.

Typical Customers

  • Freelancers
  • Small Businesses (2-50)
  • Mid-size Companies (51-500)
  • Large enterprises (500 and more)

Deployment

  • Cloud-based
  • On-premise

Markets

United States

Supported Languages

English

Pricing starting from:

US$165.00/month

  • Free Version
  • Free Trial
  • Subscription

Images

Toast POS Software - Toast POS allows customers to split checks & menu items
Toast POS Software - Toast POS allows guests to pay bills at their tables
Toast POS Software - Toast POS enables taking orders on the fly
Toast POS Software - Toast POS enables the generation of real-time reports on key parameters
Toast POS Software - Toast POS offers automatic notifications to servers on order completion
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Toast POS video
Toast POS video
Toast POS video
Toast POS Software - Toast POS allows customers to split checks & menu items
Toast POS Software - Toast POS allows guests to pay bills at their tables
Toast POS Software - Toast POS enables taking orders on the fly
Toast POS Software - Toast POS enables the generation of real-time reports on key parameters
Toast POS Software - Toast POS offers automatic notifications to servers on order completion

Features

Total features of Toast POS: 74

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode/Ticket Scanning
  • Billing & Invoicing
  • Built-in Accounting
  • Cash Management
  • Commission Management
  • Contact Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Management
  • Customisable Branding
  • Customisable Reports
  • Data Import/Export
  • Delivery Estimate
  • Delivery Management
  • Discount Management
  • Electronic Payments
  • Electronic Signature
  • Email Marketing
  • Employee Management
  • Food Delivery Dispatching
  • For Bakeries
  • For Bars/Clubs
  • For Restaurants
  • Gift Card Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Item Management
  • Kitchen/Menu Management
  • Loyalty Program
  • Menu Builder
  • Mobile Access
  • Mobile Payments
  • Multi-Location
  • Online Ordering
  • Online Payments
  • Order Entry
  • Order Management
  • Order Scheduling
  • Order Tracking
  • Ordering Automation
  • POS Integration
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Promotions Management
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Reporting
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Returns Management
  • Returns Tracking
  • SMS Messaging
  • Sales Reports
  • Separate Checks
  • Split Checks
  • Status Tracking
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Transaction History
  • Wait List Management
  • Website Personalisation
  • eCommerce Management

Alternatives

Clover

3.9
#0 Alternative to Toast POS
Clover is an all-in-one platform designed to help on and offline retailers, quick service restaurants, and other...

Revel Systems

3.7
#1 Alternative to Toast POS
Revel iPad point-of-sale system for restaurants, bars, retail, quick service restaurants, and enterprises. We help you...

Square for Retail

4.7
#2 Alternative to Toast POS
Square for Retail is a point of sale (POS) system for retail businesses, with integrated inventory management, customer...

Aloha EPOS

4.3
#3 Alternative to Toast POS
Aloha is a cloud-based EPOS solution designed to helps bars and restaurants manage their business lifecycles, from...

Reviews

Overall rating

4.2 /5
(418)
Value for Money
3.9/5
Features
4.1/5
Ease of Use
4.3/5
Customer Support
3.7/5

Already have Toast POS?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 418
heather
Overall rating
  • Industry: Restaurants
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Toast is a modern and still growing POS and restaurant management product

Reviewed on 28/3/2019

Toast has helped us organize and stay nimble through aggressive company growth. Looking forward...

Toast has helped us organize and stay nimble through aggressive company growth. Looking forward to the next period with Toast where we adopt their HR, payroll, and scheduling features.

Pros

Toast allows users to log on to its website to edit menu items, run reports, track punch-in's. In the past, POS systems were loaded into desktops in the back office. It's so refreshing to update, edit, and from anywhere because it's based off a website.

The devices that Toast has selected for installation in the restaurants are modern, slim, and highly functional.

Cons

Toast can slow down, which isn't good news when the restaurant is busy.

The sales tracking is still not as robust as I would hope from a product that does so much else so well. For instance, it can be hard to get results on the sales of a menu item for an entire year.

Response from Toast

Hi Heather, Jasmine from Toast here. I'm thrilled to hear you are seeing the benefits of a cloud-based software and enjoy our hardware. We also look forward to continuing to work with you and helping your restaurant thrive!

Elise
Overall rating
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I love Toast!

Reviewed on 20/12/2022

My overall experience with Toast has been great. We love doing business with you.

My overall experience with Toast has been great. We love doing business with you.

Pros

I love that i can change a button on a dime, update prices easily and the customer service is friendly to work with and always helpful.

Cons

I don't like that during a power outage that there isn't a battery backup on the system so my staff can still update their tips before the 4:00 am batch out time for credit card processing. We recently lost power for almost 48 hrs and we were open, there was not really any plan in place per Toast. We cant just not pay our staff their hard earned tips.

Alternatives Considered

1Breadcrumb

Reasons for Switching to Toast POS

its a better system, with better customer service.
lex
Overall rating
  • Industry: Restaurants
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Customer service and account management has gone from a 9 to a zero in the past 3 years.

Reviewed on 3/1/2023

Terrible.

Terrible.

Pros

I would like to have someone get me the upgrade, but there is no one to speak to.

Cons

There is zero account management. I have several issues that are critical and I cannot get one person who is capable of making any decision or even sending me to the right place.

Nick
Overall rating
  • Industry: Food & Beverages
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

First Class

Reviewed on 13/12/2022

From point of sale, to payment processing, to administrative setup up, to analytics and reporting,...

From point of sale, to payment processing, to administrative setup up, to analytics and reporting, this is legitimately the most intuitive operating system I've used in nearly two decades in the restaurant industry. I sing its praises to every restaurateur/industry employee I come across.

Pros

Intuitive front and back end for both user and admin. It is night and day from every other operating system I've used. Everything about this system is designed around the end user experience and implemented nearly flawlessly.

Cons

Occasional difficulty with card reader/ hardware. Though issues are dealt with promptly by customer service.

Alternatives Considered

Square Point of Sale and Upserve

Reasons for Switching to Toast POS

The demo blew us away with its functionalities and ease of use. It really feels like it was designed by restaurant workers for restaurant workers.
Pamela
Overall rating
  • Industry: Restaurants
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Gft

Reviewed on 18/1/2023

I have had a wonderful experience with the system and with the staff in all departments

I have had a wonderful experience with the system and with the staff in all departments

Pros

The ease of use of the POS, the reports, payroll

Cons

There was nothing really I didn’t like I guess if I had to choose it would be the ability to contact the tax area of toast

Showing 5 reviews of 418 Read all reviews

Toast POS FAQs

Below are some frequently asked questions for Toast POS.

Toast POS offers the following pricing plans:

  • Starting from: US$165.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Not Available

Starter: From $0 per month (Flexible payment options available) Essentials: $165 per month (3 months free on Online Ordering) Custom: Custom Price New Restaurant Basics: $110 per month

Toast POS has the following typical customers:

Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001-5,000

Toast POS supports the following languages:

English

Toast POS supports the following devices:

Android (Mobile)

Toast POS integrates with the following applications:

7shifts, Avero Slingshot, BevSpot Food and Beverage Management, Chowly, Cirrus, Cohesion, Como Sense, Compeat, Craftable, CrunchTime, CrunchTime TeamworX, DAVO, DolceClock, DoorDash, Envysion Managed Video Solution, GrubHub, Harri, Homebase, HotSchedules, Incentivio, LevelUp, Marketman, Odeko, Olo, OpenTable, Paytronix, PeachWorks, Proliant, Punchh, QuickBooks Online Advanced, Raydiant, Repeat Returns, Restaurant365, Resy OS, Sauce, SevenRooms, Sling, Solink, SynergySuite, TapMango, Tock, Vestwell, Yellow Dog Inventory, xtraCHEF

Toast POS offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)

Related categories

See all software categories found for Toast POS.