iSpring Learn

Integration with PowerPoint
Clean, easy to use interface
User self registration
Payments system for selling courses.

There is not a lot to dislike. It does everything I need. If I had to be very picky I would to be able to alert users to new Courses or to make announcements more easily. At present you can add comments to courses and learning paths, or send individual messages, but this does not alert a user who is not logged in. I can export e-mail addresses and send a mailshot, but this is a bit cumbersome. This is a very minor issue.

We searched for 2 years for the perfect software. We landed on iSpring due to the cost and features available for a corporate training environment. This has helped up become more remote, especially in a world with COVID. We have been able to track training and identify areas of improvement and even get more departments on board with the training process. I also love the iSpring takes ideas for improvements.

Most features are easy to use, but some of the reporting options do not provide the information needed, so we have to build workarounds in to get what we need.

We like the seamless integration between iSpring Learn and iSpring SUITE. We have a lot of existing material available as PPT slidedecks, so iSpring SUITE was a natural extension for us to create e-Learning Modules. With the seamless integration between iSpring SUITE and iSpring Learn, we were able to deploy e-Learning very quickly to our training program.

We had some issues when importing data, as the provided template did not match our setup. But in the end, we could solve this issue quickly with the technical support. One thing we are missing is the opportunity to better track the invitation emails that have been sent to invited clients and possibly resent new messages.

Ability to have multiple Learning Paths that collate separate courses, and to track users' progress through those Learning Paths.

New functionality has only been added piecemeal, presumably where a client has paid for a new feature to match their specific requirements. The new functions then aren't applied across the whole system (since the client didn't pay for that work). The result is a "swiss cheese" of a product, with huge holes.

For example, the API doesn't allow you to retrieve attributes that were added in new functionality. The API itself allows you to set and retrieve (limited parts of) individual records, but doesn't let you get access to reports programatically.

SSO is all-or-nothing - you have to have the same SSO for all Organizations, which sucks if you're using the same course material in-house as well as externally. And SSO doesn't support the latest standards. Discussion forums are similarly only open to all and can't be limited to Organizations. Presumably both SSO and Discussions were added before some client paid for multiple Organizations to be added.

On top of all that, iSpring is actually more expensive than other better multi-org solutions such as TalentLMS.

Easy user management, flexible certificate management, granular reporting.

- Limited customisation (learning path title background colour cannot be changed)
- Needs Acrobat Pro lic to configure custom certificates
- Custom user profile fields limited (only list and email, no checkbox)
- No easy option to enable google/linked in SSO
- Course outline has no option for visual thumbnail view