iSpring Learn

Pros

Integration with PowerPoint
Clean, easy to use interface
User self registration
Payments system for selling courses.

Cons

There is not a lot to dislike. It does everything I need. If I had to be very picky I would to be able to alert users to new Courses or to make announcements more easily. At present you can add comments to courses and learning paths, or send individual messages, but this does not alert a user who is not logged in. I can export e-mail addresses and send a mailshot, but this is a bit cumbersome. This is a very minor issue.

Pros

Easy user management, flexible certificate management, granular reporting.

Cons

- Limited customisation (learning path title background colour cannot be changed)
- Needs Acrobat Pro lic to configure custom certificates
- Custom user profile fields limited (only list and email, no checkbox)
- No easy option to enable google/linked in SSO
- Course outline has no option for visual thumbnail view

Pros

I love the simple interface. Has all the features I need without the confusion.

Cons

The reports generated do not have a company logo and does not look very professional without it. Signature capture on the app and displaying that on the reports would also help with authenticity.

Pros

Ability to have multiple Learning Paths that collate separate courses, and to track users' progress through those Learning Paths.

Cons

New functionality has only been added piecemeal, presumably where a client has paid for a new feature to match their specific requirements. The new functions then aren't applied across the whole system (since the client didn't pay for that work). The result is a "swiss cheese" of a product, with huge holes.

For example, the API doesn't allow you to retrieve attributes that were added in new functionality. The API itself allows you to set and retrieve (limited parts of) individual records, but doesn't let you get access to reports programatically.

SSO is all-or-nothing - you have to have the same SSO for all Organizations, which sucks if you're using the same course material in-house as well as externally. And SSO doesn't support the latest standards. Discussion forums are similarly only open to all and can't be limited to Organizations. Presumably both SSO and Discussions were added before some client paid for multiple Organizations to be added.

On top of all that, iSpring is actually more expensive than other better multi-org solutions such as TalentLMS.

Pros

We searched for 2 years for the perfect software. We landed on iSpring due to the cost and features available for a corporate training environment. This has helped up become more remote, especially in a world with COVID. We have been able to track training and identify areas of improvement and even get more departments on board with the training process. I also love the iSpring takes ideas for improvements.

Cons

Most features are easy to use, but some of the reporting options do not provide the information needed, so we have to build workarounds in to get what we need.