Zoho Mail

4.5 (991)
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Zoho Mail is a secure, encrypted, and enterprise-ready email

About Zoho Mail

Zoho Mail, a secure, business-oriented email service, is made to cater to all your emailing needs. With top-notch collaboration and communication features, Zoho Mail offers much more than your usual inbox.

Unique and custom email address

Increase your brand visibility and credibility with a custom email address using your domain name. With Zoho Mail, you can add multiple domains, users, and alias addresses for a single user, all under the same organization. Make sure your emails always look their professional best.

An inbox with a suite of apps

Zoho Mail provides you with an integrated calendar to manage all your events, contacts to manage your personal and official acquaintances, tasks to manage your workload, notes to jot down everything on your mind, and bookmarks to keep a track of necessary webpages, all directly from your inbox. Be more productive with everything you need in one window.

Extensive Integration

In addition to integrations within Zoho applications, Zoho Mail also supports third-party integrations with all your favorite applications. Have an integration idea that would benefit everyone in your organization? You can easily create your own with Zoho Mail's code-free Developer Space.

Modern collaboration tools for a modern inbox

Make your conversations more productive with Zoho Mail's collaboration features. With Zoho Mail Streams, a social media-style integration platform, you can collaborate with your colleagues by simply @ tagging them in your emails, folders, and drafts and avoid the hassle of email forwarding.

Admin Console for centralized management

Make sure your users conform to your company's policies by centrally managing all emails. Give access to only a select set of users to manage your organization's password policies, user management, email delivery, and retention, among other things. Zoho Mail also offers extensive audit logs and other reports to help track administrator operations.

Switch with our secure migration tools

Our migration tools are designed to help you bring all data from your previous email service in the easiest and fastest way possible. Are you using Google Workspace or Office 365? Migrate with just one-click and sit back. If you want to check the status of your migration, Zoho Mail allows you to track the progress of your switch in real-time.

Enterprise features

While Zoho Mail offers everything your normal email service does, like out of office settings and custom email signatures, we go one step further and give you enterprise-ready email that is scalable and customizable. With S/MIME, Huge Attachments capabilities, White Labeling, Spam Processing, and many others features, we make sure you have everything you need to effectively run your business.

Carry your email with you wherever you go with our offline mode and mobile apps in addition to our desktop app. Enjoy Zoho Mail Lite—the Zoho Mail Desktop App, available for your Mac, Windows, and Linux operating systems.

Take your emailing experience to the next level with Zoho Mail.


Key benefits of Zoho Mail

Safe, Reliable & Secure
Our servers are housed in the most secure data centers. We use the 256 bit SSL encryption, state of the art infrastructure and software security to ensure the safety of your data.

No Distracting Ads
Zoho Mail values your privacy and experience using our service. We do not display ads - not even in the free version.

Part of Zoho
Zoho Mail is part of the Zoho family of products. Zoho has a comprehensive portfolio of 25+ applications contextually integrated, enabling you to work smarter.

Huge Savings
With Zoho Mail, you get top-class email hosting starting at just $2 /User /Month. You need not pay an arm-and-a-leg to manage Business Email hosting.

Access Anywhere and Anytime
Access and manage your business email anywhere and anytime with data stored on the cloud. All you need is a browser and an internet connection. It's that simple! Learn More


Images

Zoho Mail Software - Zoho mail one view
Zoho Mail Software - Calendar
Zoho Mail Software - Instant chat
Zoho Mail Software - Email collaboration
Zoho Mail Software - Smart Filters
Zoho Mail Software - Mail reminders
Zoho Mail Software - Offline email
Zoho Mail Software - Tasks
Zoho Mail Software - Notes
Zoho Mail Software - Night mode
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Zoho Mail video
Zoho Mail Software - Zoho mail one view
Zoho Mail Software - Calendar
Zoho Mail Software - Instant chat
Zoho Mail Software - Email collaboration
Zoho Mail Software - Smart Filters
Zoho Mail Software - Mail reminders
Zoho Mail Software - Offline email
Zoho Mail Software - Tasks
Zoho Mail Software - Notes
Zoho Mail Software - Night mode

Not sure about Zoho Mail? Compare with a popular alternative

Zoho Mail

4.5 (991)
VS.

Starting Price

US$1.00
month
US$61.00
month

Pricing Options

Free version
Free trial
Free version
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Features

16
89

Integrations

8
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Ease of Use

4.4 (991)
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Value for Money

4.6 (991)
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Customer Service

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Reviews

Overall rating

4.5 /5
(991)
Value for Money
4.6/5
Features
4.4/5
Ease of Use
4.4/5
Customer Support
4.4/5

Already have Zoho Mail?

Software buyers need your help! Product reviews help the rest of us make great decisions.

Showing 5 reviews of 991
Nathan
Nathan
Overall rating
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great if you know how to set it up.

Reviewed on 30/4/2020

It's been great! After it is set up it's a powerful software that helps fuel my business as it...

It's been great! After it is set up it's a powerful software that helps fuel my business as it grows.

Pros

Zoho Free Mail is a great free software that has fantastic capabilities. The ability to add up to five users for free and different groups such as support, info, no-reply, etc. are powerful for freemium software.

Cons

It's hard to set up if you don't know what you're doing. It requires adding and editing entries to you DNS host server for your domain hosting. If you don't know what that is, you might want to consider another solution.

Alternatives Considered

Gmail

Reasons for Choosing Zoho Mail

It is free and has great segmentation and group capabilities

Switched From

Gmail

Reasons for Switching to Zoho Mail

Cost
Nabila
Nabila
Overall rating
  • Industry: Investment Management
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Zoho Mail review

Reviewed on 17/5/2021

Zoho mail is a valuable tool for startups and mid-sized businesses and has worked very well beyond...

Zoho mail is a valuable tool for startups and mid-sized businesses and has worked very well beyond expectations. Similarly, this application's user-friendliness is a strong point. Finally, this is the perfect mail service for those looking for decent mail satisfaction manager software without jeopardizing their company's budget and also meeting everyday expectations.

Pros

The most important characteristic of this postal service is its high value for money, as it is not costly when providing all of the functionality that a business requires. Another plus is that it comes with unbeatable features such as shortcut keys that allow you to quickly access preferred options such as calendar, mission, notes, attachments, and so on. User-friendliness comes last but not least. I never even had to make assumptions when roaming around the app to find the appropriate functionality because the interface is simple to use.

Cons

One field that the company can develop is to provide live support for mailbox installation rather than just video tutorials. Implementing email was a little challenging because the program had to be set up with the help of experts. Aside from that, this program is simple to use. The program has been running smoothly so far after the configuration is complete.

Yasith
Yasith
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Good for Startups trying to keep the cost low but there are issues

Reviewed on 21/2/2023

Zoho is definitely okay to use to start with for companies and also if you use emails lightly. But...

Zoho is definitely okay to use to start with for companies and also if you use emails lightly. But you will feel the difference if you move on to a pro software like Google Workspace. The overall experience needs to be improved in Zoho.

Pros

The cost was the main thing I liked about Zoho mail. It was just a dollar per user with limited storage. For startups getting started it is always good to keep the cost low. So zoho did work for us in the first two years. Basically does the work.

Cons

The overall user experience is not that great. It looks outdated. Sometimes emails do not sync up well. Also, it is easier to use google login when signing up for services rather than using a custom email. For example, if you are given access to a google doc for your work mail it is really hard to access that document because you do not have an account in google for that mail. Setting up email clients was harder as well with IMAP configurations.

Alternatives Considered

Google Workspace and Microsoft 365

Reasons for Choosing Zoho Mail

Yandex was unreliable.

Reasons for Switching to Zoho Mail

It was way cheaper than them
Brendah
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Free Business Email Management and Platform

Reviewed on 1/5/2024

Zoho has been a game-changer for my business. I have no regret in using it. It has helped me...

Zoho has been a game-changer for my business. I have no regret in using it. It has helped me streamline my business and I'm pleased about that.

Pros

Very cheap and it's free
Set up is so easy and very fast
Does not limit access to the most important features
Fast email delivery

Cons

UI could use a little upgrading but it's still pretty

Felix
Felix
Overall rating
  • Industry: Accounting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Great for basic capabilities, lacking integration with other suites

Reviewed on 9/9/2019

Zoho Mail was a very solid experience during the time I used it for over 5 years. It was mostly...

Zoho Mail was a very solid experience during the time I used it for over 5 years. It was mostly stable with no major issues whatsoever. The setup was straightforward and I didn't have to switch into the "admin" role during day to day very often. It was quite set-it-and-forget-it for basic email duties. However, as time went on, their email solution and other included goodies felt more and more limited. With everyone using the big names of Gsuite and O365, still being stuck on Zoho's unheard of platform seemed more work than it was worth.

It's a great (free under 5 users) product​ if you're not looking to do anything fancy, and only care about basic functionality.

Pros

Zoho Mail worked well as a provider for my email on my custom domain. It has all of the features you would need out of a typical email provider, like Gmail​ or Outlook. It was simple to set up, just by adding an MX record into my DNS which took until 5 minutes. The UI is simple but powerful, and their advanced search tools helped me find emails from long ago that I wouldn't be able to find otherwise.

Since my only user was myself and an additional service account for miscellaneous sending purposes, I was using the "free" version, which is fully featured, but limited to 5 users. While the free version includes quite a lot of mail features, it is ultimately limited on mail storage, eventually causing me to move away. The free version also included access to some of Zoho's other products, including their contacts and calendar suite (expected with any email provider these days), as well as their office suite (think Word/Excel/Powerpoint). These were nice features to have included, but I ultimately did not use them too much, except for Contacts and Calendar.

Cons

Zoho is the underdog in the category of SaaS business suites, competing against GSuite and O365. While the product is fully featured and includes plenty of powerful tools, what it lacks is widespread support and integration, which ultimately made me move to O365, after using Zoho for 5 years. Their propriety storage and document solution are​ basically unheard of compared to Office Online (with OneDrive) and Google Docs (with Drive). Their IMAP/POP3, CalDav, and CardDav solutions are basic and fragmented, though the features are there. Furthermore, with the free account, I didn't get/expect any customer support so any problems were left to myself to fix (not many came up anyways).

Primarily, you lack integration with third parties and industry leaders with their services. They don't provide many plugins or connectors to external parties, and when they do, the options are lackluster. Don't expect to be able to automate things with Zoho.

Alternatives Considered

Google Workspace and Microsoft 365

Reasons for Switching to Zoho Mail

While just getting started with similar business suites, the choice for Zoho was clear, since they offered a generous free tier.
Showing 5 reviews of 991 Read all reviews

Zoho Mail FAQs

Below are some frequently asked questions for Zoho Mail.

Zoho Mail offers the following pricing plans:

  • Starting from: US$1.00/month
  • Pricing model: Free Version, Subscription
  • Free Trial: Available

Mail Lite: $1/user/month (5GB per user) or $1.25/user/month (10GB per user) Mail Premium: $4/user/month (50GB per user) Workplace: starts from $3/user/month Plans are billed annually.

Zoho Mail has the following typical customers:

Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

Zoho Mail supports the following languages:

Arabic, Chinese, Czech, Danish, Dutch, English, French, German, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian

Zoho Mail supports the following devices:

Android (Mobile), iPhone (Mobile), iPad (Mobile)

Zoho Mail integrates with the following applications:

Asana, HubSpot CRM, Zapier, Zoho CRM, Zoho Cliq, Zoho Creator, Zoho Docs, Zoho Projects

Zoho Mail offers the following support options:

Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

Related categories

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