Synerion

Synerion

Workforce management software

4.7/5 (43 reviews)

Synerion Overview

What is Synerion?

Synerion provides a complete workforce management solution for companies of all sizes. The software offers time & attendance, scheduling, absence management, labor costing, mobile, biometrics, time-sheets as well as core HR features. Synerion can be deployed on-premises or in the cloud (SaaS) and is accessible via a web-based platform, on-site terminals and native mobile apps. The software integrates with over 100 different systems. Synerion's self-service module enables employees to request time off, clock in & out, make changes to their employee profile, view schedules, request shift swaps and more. Synerion distills large amounts of data to provide managers with actionable data when they need it, highlighting items for attention and immediate action. Synerion's automated systems eliminate manual processes and enable the digital collection of data, in turn reducing errors, miscalculations and over-payments; ensuring compliance and protecting from payroll fraud.

Synerion Overview

Pricing

Starting from
N/A

Pricing options

Free Trial
Subscription
Value for money

Contact Synerion for pricing information.


Synerion Features

Devices
Business size
S M L
Markets
Australia, Canada, United States
Supported Languages
English, French, Hebrew

Screenshots

Synerion screenshot: Synerion mobile main menu and absence balance.
Synerion screenshot: Synerion mobile main menu and absence balance. Synerion screenshot: Synerion Mobile- Absence approval for managers and absence balance page for employee. Synerion screenshot: Synerion screenshot:

Synerion Reviews

Synerion Reviews

Overall rating
4.7
/
5 43 reviews
Excellent
35

Very good
6

Average
1

Poor
0

Terrible
1

Value for Money
4.2
Features
4.4
Ease of Use
4.6
Customer Support
4.7
95% recommended this app
Mike R.

Synerion Product

The service support has been excellent. The ability to make punch edits in the system for mistakes made by employees is great. It tracks employees absences, vacations, sick time, holiday, etc. and any other categories you may want. Inputting new employees is very easy. The reports provided serve our company well for what we need.


Sharon N.

Synerion easy to use Time clock

A little rough getting everything set up and running the way we were used to, but support helped the best they could to work out the quirks that we needed. Set up is always a bit of work with any new system for programs so the Synerion team did well. Very happy with the system. Less problems with this system then our old system. Synerion is easy to use and has lots of options to use. We have been able to keep track of a few things all in one system now.


Anna maria D.

Synerion makes my job so much easier.

Payroll is so much easier with Synerion. I can run reports and all the information i need to complete payroll is at my finger tips.


Ella C.

Over-promised and under-delivered

Frustrating customer experience from the time that they received the money.


Adam F.

Gold Standard Time and attendance software

Overall it is a wonderful product. I have had a few issues but Synerion is responsive and helpful, the software is powerful and intuitive, and the employees love it (we are a messy environment too!)


Mike R.
Industry: Food & Beverages
Company size: 51-200 Employees

Synerion Product

Used Daily for 2+ years
Reviewed on 29/7/2019
Review Source: SoftwareAdvice

The service support has been excellent. The ability to make punch edits in the system for mistakes made by employees is great. It tracks employees absences, vacations, sick time, holiday, etc. and any other categories you may want. Inputting new employees is very easy. The reports provided serve our company well for what we need.

Pros

This product is very user friendly and updates are made often to keep the product at a competitive operating standard

Cons

Currently not set up for graphics/pie chart comparisons but they may be because we are currently not ready for that type of analysis

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Sharon N.
Industry: Electrical/Electronic Manufacturing
Company size: 51-200 Employees

Synerion easy to use Time clock

Used Daily for 6-12 months
Reviewed on 13/2/2017
Review Source: SoftwareAdvice

A little rough getting everything set up and running the way we were used to, but support helped the best they could to work out the quirks that we needed. Set up is always a bit of work with any new system for programs so the Synerion team did well. Very happy with the system. Less problems with this system then our old system. Synerion is easy to use and has lots of options to use. We have been able to keep track of a few things all in one system now.

Pros

Quick clock to system updates

Cons

Finding a report for Absences to match what we want. Want a report that gives us late in, early out,absences with written reasons and any long lunches or long breaks taken. The gentleman on the phone for review was helpful in finding a report that covers all but the long lunches and long breaks.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Anna maria D.
Company size: 51-200 Employees

Synerion makes my job so much easier.

Used Daily for 2+ years
Reviewed on 15/2/2019
Review Source: SoftwareAdvice

Payroll is so much easier with Synerion. I can run reports and all the information i need to complete payroll is at my finger tips.

Pros

So much better than calculating time cards manually everything is there calculated at my finger tips

Cons

Can not think of anything i do not like about Synerion. Setting everything up is a bit time consuming but once it is done everything is there.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Ella C.
Industry: Marketing & Advertising
Company size: 51-200 Employees

Over-promised and under-delivered

Used Other for 1-5 months
Reviewed on 20/12/2019
Review Source: Capterra

Frustrating customer experience from the time that they received the money.

Pros

I was a client of Synerion for a custom-built attendance and time-keeping solution. I am sharing my story so that potential buyers of this software can make an informed choice.
A salesperson showed a generic program and promised that it can be tailored to deliver labour costing and timesheet set-up to our small business, which deals with multiple unions with casual shift schedules and non-union staff. The salesperson VERBALLY described conceptually how the entire program would work. I requested for a demo workflow, but they said that they could not do that, unless we sign up for a [SENSITIVE CONTENT HIDDEN] agreement with them. We signed the agreement and spent [SENSITIVE CONTENT HIDDEN] for coding that was NEVER implemented or rolled out.

Cons

The programmer assigned to build the custom platform quickly learned the complexity of multi-union scheduling and labour costing and how this will be potentially cumbersome for a data encoder to enter and match so that it translates well into Quickbooks.
The programmer and the salesperson then said that what we had originally paid for was not enough for what we had requested them to do. At this point, I felt that the product's features and ease-of-use was grossly misrepresented.
Several conversations and mock presentations later, we had come to the decision that adding a fee for enhanced labour and timesheet manipulation will not give us a distinct enough time and cost-savings over encoding directly into Quickbooks. I communicated with Synerion that we won't go through with the additional coding and requested that a discount be supplied to us for a program that was NOT implemented and was still in the very early stages of coding.
To add insult to injury, a Business Development Representative that I was following up on said that all her emails were wiped out and had claimed that all our communication on the matter was verbal. They would NOT reply in writing to all the SPECIFIC points that I had requested for them to fix or look into, which I felt is quite dodgy.
The take-away is THIS: If you are looking for a time and attendance program, and you have a stable workforce and 9-to-5 schedule, there are several companies out there that provide a FREE trial of the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Adam F.
Industry: Printing
Company size: 51-200 Employees

Gold Standard Time and attendance software

Used Weekly for 2+ years
Reviewed on 4/3/2019
Review Source: SoftwareAdvice

Overall it is a wonderful product. I have had a few issues but Synerion is responsive and helpful, the software is powerful and intuitive, and the employees love it (we are a messy environment too!)

Pros

Continuous updates, clear, powerful reporting functionality and the hardware hasn't had an issue in the 3+ years we've been with Synerion.
Very easy and intuitive to use and navigate, both from an admin and user perspective. Very easy and quick to integrate as well.

I've recommended it to other businesses and will continue to do so.

Cons

Deleting employees and re-using badge numbers has problems, if employees have overnight shifts it shows up incorrectly in the system, and I cannot organize employees by first name, last name.

Rating breakdown

Ease of Use

Likelihood to recommend: 10.0/10

User recommendation
9.4/10
Based on 43 user ratings
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Synerion Pricing

Synerion Pricing

Starting from
N/A
Free Trial
Subscription
Value for money

Contact Synerion for pricing information.

Contact Synerion for pricing information.

Value for Money
4.2/5
Based on 43 user ratings
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Synerion Features

Synerion Features

API
Activity Dashboard
Activity Tracking
Applicant Tracking
Automatic Notifications
Customisable Branding
Customisable Reporting
Data Import/Export
Employee Database
Employee Management
Employee Onboarding
Employee Portal
Employee Self Service
Performance Management
Real Time Reporting
Recruitment Management
Reminders
Reporting & Statistics
Self Service Portal
Third Party Integration
Features
4.4/5
Based on 43 user ratings
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Categories

Video Tutorials

Video Tutorials

Additional information for Synerion

Additional information for Synerion

Key features of Synerion

  • Absence management
  • Ad hoc reporting
  • Automated scheduling
  • Biometrics
  • Core HR
  • ERP Integration
  • Employee management
  • Employee profile
  • Employee self service
  • Employee time clock
  • Labor cost reporting
  • Labor management
  • Payroll integration
  • Reporting
  • Shift Based Scheduling
  • Third party integration
  • Time & attendance
  • Timesheets
  • Video support

Benefits

Synerion provides a full workforce management suite for small to large enterprise companies to handle all their workforce management needs.

As a cloud-based solution, companies can get up and running with Synerion without IT teams or new infrastructure.

Synerion have native mobile apps for both iPhone and Android users. Via these, employees can punch in and out, view absence balances, submit absence requests and more.

Synerion has integrations with over 100 different systems, including payroll, ERP and HR software.

Synerion FAQs

Synerion FAQs

Below are some frequently asked questions for Synerion.

Q. What type of pricing plans does Synerion offer?

Synerion offers the following pricing plans:

Pricing model: Subscription

Free Trial: Not Available

Contact Synerion for pricing information.

Q. What are the main features of Synerion?

Synerion offers the following features:

  • Absence management
  • Ad hoc reporting
  • Automated scheduling
  • Biometrics
  • Core HR
  • ERP Integration
  • Employee management
  • Employee profile
  • Employee self service
  • Employee time clock
  • Labor cost reporting
  • Labor management
  • Payroll integration
  • Reporting
  • Shift Based Scheduling
  • Third party integration
  • Time & attendance
  • Timesheets
  • Video support

Q. Who are the typical users of Synerion?

Synerion has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does Synerion support?

Synerion supports the following languages:

English, French, Hebrew

Q. What type of pricing plans does Synerion offer?

Synerion has the following pricing plans:

Subscription

Q. Does Synerion support mobile devices?

Synerion supports the following devices:

Android, iPhone, iPad

Q. What other apps does Synerion integrate with?

Synerion integrates with the following applications:

Dynamics 365, Microsoft Azure, Microsoft Dynamics GP, Microsoft Dynamics NAV, Microsoft Dynamics NAV in the Cloud, Microsoft Dynamics SL, Oracle JD Edwards EnterpriseOne, QuickBooks, Sage 50 Canada, Sage 50cloud

Q. What level of support does Synerion offer?

Synerion offers the following support options:

Phone Support, Video Tutorials