ezyVet Overview

What is ezyVet?

ezyVet is a cloud-based Veterinary Practice Management System designed to revolutionize the way that Veterinary practices operate. ezyVet's veterinary software is user-friendly and fully integrated with Xero and Smart Flow Sheet.

It is cloud-based meaning access is available anywhere, anytime, and on any device - all that's needed is an internet connection.

ezyVet software is designed in partnership with vets to ensure the delivery of a comprehensive and usable clinical vet management solution. Built on open source web technology, rapid updates allow instant customization throughout the program. This means ezyVet can be tailored for specific situations. Whether for a general practice, specialist, referral hospital, mobile practice, equine, or dairy practice, ezyVet can be built to handles specific user requirements.

Powerful, user-friendly and fully comprehensive cloud-based practice management software, ezyVet is a complete package for veterinary practices.

ezyVet Overview

Pricing

Starting from
US$150.00/month

Pricing options

Free Trial
Subscription
Open Source
Value for money

1 user: $150/month

2-9 users: $250/month

10-19 users: $450/month

20-29 users: $650/month

30-49 users: $950/month

50-74 users: $1250/month

Additional blocks of 25 users +$250


ezyVet Features

Devices
Business size
S M L
Markets
United States, Canada, United Kingdom, Australia
Supported Languages
English

Media

19097
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19103
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583575
ezyVet video ezyVet screenshot: ezyVet Calendar ezyVet screenshot: Record details in a customized and reportable format ezyVet screenshot: ezyVet's change log creates an audit trail so that data is never lost ezyVet screenshot: ezyVet is accessible from anywhere ezyVet screenshot: Send automated statements and invoices to customers via email ezyVet screenshot: ezyVet integrates with Xero ezyVet screenshot: ezyVet Automatic Billing ezyVet screenshot: User access controls ezyVet screenshot: Target specific animals for a campaign with ezyVet's marketing features ezyVet screenshot: Automatic stock order generation

ezyVet Reviews

ezyVet Reviews

Overall rating
4.7
/
5
Excellent
77

Very good
25

Average
1

Poor
1

Terrible
0

Value for Money
4.6
Features
4.6
Ease of Use
4.4
Customer Support
4.7
98% recommended this app
Genel L.

EzyVet is great!

Utilizing ezyVet along with Smartflow has really helped to capture fees and ensure we are not losing income due to medical record keeping errors.


Laura J.

Perfect Choice For Start-Up Small Animal Practice

We had a lot of kinks to work out in our start-up vet practice, as you might imagine, and although I had some minimal prior experience with Ezyvet and has been working for weeks to set up our practice on it... there were too many problems to count initially and that made me glad we did NOT go with PayJunction Their integrated merchant processor, or we would Have had a lot of invoices we could not have easily gotten paid for at time client and patient were ready to leave! That said.... now. A year later it would be fine. I do love the program now that I am feeling more confident using it, we literally discover new things we can do on it or ways of doing things differently every week. If I had to choose a practice management software again, I would still choose EzyVet.


David G.

Look elsewhere

This has been one of worst softwares I have ever experienced.


Joel J.

Ezyvet and COVID changes

The best answer to the problems we are solving due to Ezyvet is that we can now be proactive due to the data it provides and in the process get our clinic to meet or exceed in a positive manner industry benchmarks. It allows us to identify and focus on them.
Overall, Ezyvet seems to be an all encompassing program that has been very adaptable to our needs. Not only changing our dental programs, adding in desexing / vaccine clinics, but in being able to deal with the special needs of our location (we are in Guam, with internet/power issues, connectivity issues, poor wifi areas, 3 - 7 days for priority mail (no express mail services), and other issues of being far away from everything and everyone in a 2nd world situation.
WE WANTED A SUPPORTED SYSTEM AND WE HAVE RECIEVED MORE SUPPORT, RAPID SUPPORT, AND FOLLOWUP THAN EVER EXPECTED. This in our eyes makes them #1


Jayme R.

Great cloud-based veterinary practice management software

Very smooth implementation. We have monthly meetings with them and they even visit our hospital on occasion to make sure they’re addressing all of our pain points. All of their customer service are very friendly and helpful. Aside from the occasional extreme slowness, we’ve been very happy with ezyVet.


Genel L.
Industry: Veterinary
Company size: 13-50 Employees

EzyVet is great!

Used Daily for 2+ years
Reviewed on 1/7/2020
Review Source: Capterra

Utilizing ezyVet along with Smartflow has really helped to capture fees and ensure we are not losing income due to medical record keeping errors.

Pros

Being able to customize the software and use it to my needs was very important to us.

Cons

The set-up process takes a lot of time but is worth the effort. If you put in the time and energy your go-live day will be much smoother.

Response from ezyVet

Thank you for the great review, Genel.

It's great to hear that you are enjoying the switch to ezyVet and the benefits of a strong partner ecosystem.

We have some really exciting new developments in the pipeline, which will bring real value on the coal-front, so watch this space!

Sincerely
The ezyVet team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Laura J.
Industry: Veterinary
Company size: 13-50 Employees

Perfect Choice For Start-Up Small Animal Practice

Used Daily for 1+ year
Reviewed on 22/7/2020
Review Source: Capterra

We had a lot of kinks to work out in our start-up vet practice, as you might imagine, and although I had some minimal prior experience with Ezyvet and has been working for weeks to set up our practice on it... there were too many problems to count initially and that made me glad we did NOT go with PayJunction Their integrated merchant processor, or we would Have had a lot of invoices we could not have easily gotten paid for at time client and patient were ready to leave! That said.... now. A year later it would be fine. I do love the program now that I am feeling more confident using it, we literally discover new things we can do on it or ways of doing things differently every week. If I had to choose a practice management software again, I would still choose EzyVet.

Pros

- Amount of personalization that could be done
- Removal of redundancy for invoicing - no missed charges as items in record go to invoice directly
- Cloud based - safe from ransomware
- integrations available for test requests and results
- online client booking
- texting and emailing client from in program
- Great tech support at all hours
- thorough training during program set up

Cons

- Newness means a lot of other programs don’t integrate with it, yeT (and May net ever)
Lots of difficulty getting systems integrated Initially, but once they were, they worked well
- Costs per text through program Adds up fast
- Training videos went too fast for staff to easily follow during training of new employees
- Fact that programs like Smart Flow work with EzyVet, but are not part of it so have separate monthly fees. We are a small practice and can see value in Smart Glow, but due to small practice so ze, it is not worth the additional expense.

-

Response from ezyVet

Thanks for your great review, Laura.

It's great to hear about your experience with ezyVet, bringing in a new practice and growing as you go.

We recognize the importance of integrations bringing technology together and simplifying vets' lives. As such, expect to see more and more new integrations coming on board, along with our fortnightly new feature updates.

Thanks again for your feedback it's the voices of customers that most help us guide our product development.

Sincerely
The ezyVet Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

David G.
Industry: Veterinary
Company size: 13-50 Employees

Look elsewhere

Used Daily for 2+ years
Reviewed on 5/7/2020
Review Source: Capterra

This has been one of worst softwares I have ever experienced.

Pros

Cloud based and their fluff up talk about how they are staying in front of the market place, customer support, ease of use, etc.

Cons

Everything. False promises of being a easy software to integrate with other software providers using their API integration. They are very restrictive on who they will actually integrate with, they hold your database hostage. Customer support is awful, most of the ones you talk to is there first day with no training. Wellness plan management is a nightmare. This list could go on and on. Stay away.

Response from ezyVet

Hi David,

We are sorry to hear you haven't had a great experience.

With regards to your data, you can export it directly from ezyVet any time using the Records Export tool (Admin section). Data sovereignty is vital and why our legal terms and conditions state that you own your data.

Here are a couple of key reasons we have all integrations going through the API, rather than the database directly:

Speed: interacting with the database directly can slow the system down.

Security: the database is an attack vector for intruders (hence why many server-based systems have issues with Ransomware).

As far as 3rd-party integration partners, we need to be careful who has access to clinic data and also look out for the little guys.

Many clinics do not have the legal expertise to understand what some of these third-party companies are able to do with their data (i.e. sell it to other parties).

Hence any 3rd-party integrations go through a rigorous vetting process.

Best
The ezyVet Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Joel J.
Industry: Veterinary
Company size: 13-50 Employees

Ezyvet and COVID changes

Used Daily for 2+ years
Reviewed on 30/5/2020
Review Source: Capterra

The best answer to the problems we are solving due to Ezyvet is that we can now be proactive due to the data it provides and in the process get our clinic to meet or exceed in a positive manner industry benchmarks. It allows us to identify and focus on them.
Overall, Ezyvet seems to be an all encompassing program that has been very adaptable to our needs. Not only changing our dental programs, adding in desexing / vaccine clinics, but in being able to deal with the special needs of our location (we are in Guam, with internet/power issues, connectivity issues, poor wifi areas, 3 - 7 days for priority mail (no express mail services), and other issues of being far away from everything and everyone in a 2nd world situation.
WE WANTED A SUPPORTED SYSTEM AND WE HAVE RECIEVED MORE SUPPORT, RAPID SUPPORT, AND FOLLOWUP THAN EVER EXPECTED. This in our eyes makes them #1

Pros

Ezyvet has dramatically changed our veterinary practice. I can go to the performance reports and get the data I need for any time period desired. This has allowed us to be pro-active in changes. Data revealed that our Dentistry services were severely underused and dental products not being sold. Recognizing this in actual data (as opposed to our erroneous belief) has resulted in a new push to dramatically increase our dental services. This is an ongoing update and we can monitor its success. And it is already successful.

Covid however caused us to make changes significant changes to the flow and care of our patients. There are status flags that we basically ignored before COVID. However, we found them to be our major communication "device" as we changed our procedures once COVID happened. All staff could now see where the patient was - in regards to treatment/discharge/collection/etc.. Nothing new needed to be learned, the system was already set up for us to use. The change to using it was rapid, the learning curve was quick and done. This showed us how flexible Ezyvet is and how it can change with our needs.

We additionally added in Vaccine clinics and spay and neuter clinics, mostly to ease the overload we have due to everyone being home and observing their pets (and spending their Govt issued money). Ezyvet allowed us to make specific prices for those days only, and track the data so that we could improve at the next clinic. Ezyvet is adaptable to our nee

Cons

The tagging system is a bit complicated for me, but thank goodness for our hospital administrator and IT person. They fully understand it and use it well. Maybe I will get the hang of it - but since they are doing so well at it ..................
However, my biggest complaint is that I write out an estimate for a client, send it to them (or whatever) and then rely on it for when the service is to be performed. However, I then have to write an entire new invoice when the procedure is performed. I do not understand why the estimate cannot be instantly converted into an active invoice - while maintaining the estimate in its original form. To me this is double work and frustratingly inefficient.

Response from ezyVet

Thank you so much for another fantastic review, Joel! We really appreciate you taking the time.

I have shared your estimates feedback internally amongst the team. Hopefully we can find a nice easy solution to cut down your current double handling.

Once again, thank you very much and all the best to the whole team in Guam.

Best
The ezyVet Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Jayme R.
Industry: Veterinary
Company size: 201-500 Employees

Great cloud-based veterinary practice management software

Used Daily for 2+ years
Reviewed on 13/7/2020
Review Source: Capterra

Very smooth implementation. We have monthly meetings with them and they even visit our hospital on occasion to make sure they’re addressing all of our pain points. All of their customer service are very friendly and helpful. Aside from the occasional extreme slowness, we’ve been very happy with ezyVet.

Pros

I like that it’s intuitive, 100% cloud-based, has several integrations that we use daily and is constantly updating the functionality and ease of use. The reminder system and now added telemedicine functionality really set it apart. I also like that we can text clients and if they text back it goes directly into the clinical record. Several recommendations that we have suggested, they have implemented. I can also get a human being on the phone 24/7/365, which is unheard of for most EMRs. A+++

Cons

Occasional slowness and the number of communications that can be sent cap out at about 1 per every 15 seconds. For a company of almost 300 people who send thousands of reminders per day, it can cause a significant delay. The inability to trend blood values is also disappointing. Our previous software allowed us to do it, but ezyVet can’t at this time. The reporting functionalist also leaves a lot to be desired, but they are working on improving that as well. You can’t data mine very easily. If a particular word is mentioned in a clinical record, there isn’t an easy way to find all of the records with that word unless you take the time to tag each record.

Response from ezyVet

Thank your for your review Jayme.

It's good to hear that you and the Veterinary Specialty Center team are getting value for the switch to ezyVet.

Thank you too for the feedback around improvements we can make. I've shared it with the Product team and will get these features into the mix if they aren't already.

Sincerely
The ezyVet Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

User recommendation
9.5/10
Based on 104 user ratings
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ezyVet Pricing

ezyVet Pricing

Starting from
US$150.00/month
Free Trial
Subscription
Open Source
Value for money

1 user: $150/month

2-9 users: $250/month

10-19 users: $450/month

20-29 users: $650/month

30-49 users: $950/month

50-74 users: $1250/month

Additional blocks of 25 users +$250

1 user: $150/month

2-9 users: $250/month

10-19 users: $450/month

20-29 users: $650/month

30-49 users: $950/month

50-74 users: $1250/month

Additional blocks of 25 users +$250

Value for Money
4.6/5
Based on 104 user ratings
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ezyVet Features

ezyVet Features

API
Accounting Integration
Activity Dashboard
Activity Tracking
Automatic Notifications
Billing & Invoicing
Calendar Management
Customer Database
Customisable Reporting
Data Import/Export
Document Management
Document Storage
Electronic Payments
Inventory Management
Inventory Tracking
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Third Party Integration
Features
4.6/5
Based on 104 user ratings
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Categories

Additional information for ezyVet

Additional information for ezyVet

Key features of ezyVet

  • 2-way SMS and email reminders
  • Accounting and Payment Integrations
  • Activity audit
  • Advanced Reporting
  • Audit logs
  • Automated billing
  • Automated invoices
  • Automatic Billing
  • Automatic stock order generation
  • Automatic vaccination, email payment & appointment reminders
  • Billing & Invoicing
  • Boarding Module
  • Calendar
  • Calendar Dashboard
  • Change Log
  • Client / Animal history
  • Client and Animal Records
  • Clinical Module
  • Clinical, product & animal templates
  • Comprehensive Reminder System
  • Customer Online Booking Portal
  • Customizable Templates
  • Data import / export
  • Drag & drop interface
  • Employee Time Clock
  • Financial Management
  • Integrated Help Tab
  • Inventory Management
  • Invoices and billing
  • Lab, Imaging, Supplier and Distributor Integrations
  • Multi-channel marketing
  • Paperless and Cloud Based
  • PayJunction and PaymentExpress Integrations
  • Real Time Reporting
  • Role-Based Permissions
  • SSL encryption
  • Self Check-in Kiosk
  • Stock management
  • Supplier and distributor integrations
  • Syndicated billing
  • Tagging
  • Two-factor authentication
  • User access controls
  • User/Role Based Permissions
  • Xero integration
  • eReferral, Insurance, Inventory and Whiteboard Integrations

Benefits

- Increase efficiency, save time and improve revenue with seamless intuitive processes. Automate administrative tasks, reminders, billing capture, generating clinical summaries, inventory ordering and more.

- The calendar dashboard offers a simple real-time, color coded view of your day ahead.

- Access your software from anywhere, on any device with our powerful cloud system. No server or backups required!

- Better cost benefits with simple, scaling pricing options. Low initial hardware investment and no operational downtime, or loss of business.

- Free automatic updates; ezyVet are always taking on board customer feedback to improve the product and add the latest and greatest features. Updated monthly, these are free to ezyVet users.

- Use ezyVet's customer portal to give clients easy access to make online bookings, access clinical data, financial history and much more.

- Better financials with real time reports and accounting software, and payment processor integrations.

- ezyVet's advanced reporting empowers you to make important business decisions.

- Attract more business and increase customer loyalty with comprehensive reminder functionality. Use 2-way SMS, Email and E-Faxing to reach out when the time is right.

- Transform your practice into a paperless environment with E-Signature capture! Present authorization forms to your client and capture their signature directly in ezyVet.

ezyVet FAQs

ezyVet FAQs

Below are some frequently asked questions for ezyVet.

Q. What type of pricing plans does ezyVet offer?

ezyVet offers the following pricing plans:

Starting from: US$150.00/month

Pricing model: Subscription, Open Source

Free Trial: Not Available

1 user: $150/month 2-9 users: $250/month 10-19 users: $450/month 20-29 users: $650/month 30-49 users: $950/month 50-74 users: $1250/month Additional blocks of 25 users +$250

Q. What are the main features of ezyVet?

ezyVet offers the following features:

  • 2-way SMS and email reminders
  • Accounting and Payment Integrations
  • Activity audit
  • Advanced Reporting
  • Audit logs
  • Automated billing
  • Automated invoices
  • Automatic Billing
  • Automatic stock order generation
  • Automatic vaccination, email payment & appointment reminders
  • Billing & Invoicing
  • Boarding Module
  • Calendar
  • Calendar Dashboard
  • Change Log
  • Client / Animal history
  • Client and Animal Records
  • Clinical Module
  • Clinical, product & animal templates
  • Comprehensive Reminder System
  • Customer Online Booking Portal
  • Customizable Templates
  • Data import / export
  • Drag & drop interface
  • Employee Time Clock
  • Financial Management
  • Integrated Help Tab
  • Inventory Management
  • Invoices and billing
  • Lab, Imaging, Supplier and Distributor Integrations
  • Multi-channel marketing
  • Paperless and Cloud Based
  • PayJunction and PaymentExpress Integrations
  • Real Time Reporting
  • Role-Based Permissions
  • SSL encryption
  • Self Check-in Kiosk
  • Stock management
  • Supplier and distributor integrations
  • Syndicated billing
  • Tagging
  • Two-factor authentication
  • User access controls
  • User/Role Based Permissions
  • Xero integration
  • eReferral, Insurance, Inventory and Whiteboard Integrations

Q. Who are the typical users of ezyVet?

ezyVet has the following typical customers:

Small Business, Large Enterprises, Freelancers, Mid Size Business

Q. What languages does ezyVet support?

ezyVet supports the following languages:

English

Q. What type of pricing plans does ezyVet offer?

ezyVet has the following pricing plans:

Subscription, Open Source

Q. Does ezyVet support mobile devices?

ezyVet supports the following devices:

Android, iPhone, iPad

Q. What other apps does ezyVet integrate with?

ezyVet integrates with the following applications:

Amazon Chime, PayJunction, Smart Flow, Smart Flow, Vetstoria, Xero, Xero, Zoom

Q. What level of support does ezyVet offer?

ezyVet offers the following support options:

Online Support, FAQs, Phone Support, Video Tutorials, Knowledge Base