About Smartsheet
Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by more than 80,000 businesses and millions of users in over 175 countries.
Regarded for its online project management, collaboration, and file sharing features, Smartsheet's intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. The Smartsheet platform offers tools for workflow automation, content collaboration, forms management, project management, activity logging, scheduling, real time data tracking, and more.
Customers can access their accounts online or through integrations with leading web services. Smartsheet is a top-rated online project management solution for Google Apps and Salesforce, and is also integrated with leading web apps such as Box, Dropbox and Zapier. The Smartsheet API also allows users to integrate the system with their existing workflows.
Since 2006, Smartsheet has established a proven track record for ease of use, security, and system availability. Customers include small and medium businesses, Fortune 500 companies, and academic institutions, as well as local and federal government agencies.
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Key benefits of Smartsheet
Seamless integration with Google Apps:
- Sign in with your Google account info
- Sync with Google Calendar
- Works with Google Drive: attach Drive files to any row in Smartsheet
- Update project info from Gmail
- Import/Export between Google Spreadsheet and Smartsheet
- Import Google Contacts
- Open attached Microsoft Project and Excel files in Google Drive
Salesforce integration:
Smartsheet and Salesforce work together for ultimate productivity. Link project sheets to Salesforce accounts, contacts, opportunities or cases for real-time collaboration on project status, files, and discussions. Other perks include:
- Single sign-on from Salesforce
- Create new project sheets from Salesforce
- Link to existing project sheets
- Access key project sheets from any Salesforce account, contact, opportunity or case.
Box integration:
Collaboration takes on new meaning with the Smartsheet and Box integration. The cloud apps are easy to use together and offer instant value. Teams can quickly share and collaborate on files related to specific projects with internal staff as well as external teams, including vendors clients and contractors. Some other benefits include:
- Perfect for the Small Teams or Large Enterprise: Smartsheet and Box are easy to use, don't require IT to install or manage, and immediately deliver value to users
- Add Structure, Save Time: Access files from Box in the context of your project or task
- No Need to Upload New Versions: All changes made to documents in Box are instantly available in Smartsheet
- Share Files with Teams Near and Far: Smartsheet's project sharing and row sending capabilities allow you to share files in Box with other team members with a click of the mouse
- A Little or A Lot: Link a specific document - or an entire folder of documents - to your Smartsheet project
Devices
Business size
Markets
Supported Languages
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Features
Total features of Smartsheet: 204
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Management
- Activity Planning
- Activity Tracking
- Agile Methodologies
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Asset Tracking
- Assignment Management
- Audit Trail
- Automatic Backup
- Backlog Management
- Bar Chart
- Bed Management
- Bid Management
- Billing & Invoicing
- Brainstorming
- Brand Management
- Budget Management
- Budgeting/Forecasting
- Bug Tracking
- Business Process Automation
- CRM
- Calendar Management
- Calendar Sync
- Calibration Management
- Campaign Management
- Capacity Management
- Certification Tracking
- Change Management
- Change Order Management
- Channel Management
- Charting
- Claims Management
- Client Management
- Client Portal
- Collaboration Tools
- Colour Codes/Icons
- Commenting / Notes
- Commercial
- Committee Management
- Communication Management
- Compliance Tracking
- Contact Database
- Contact Management
- Content Management
- Contract/License Management
- Contractor Management
- Cost-to-Completion Tracking
- Create Subtasks
- Customisable Dashboard
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Dashboard Creation
- Data Connectors
- Data Import/Export
- Data Synchronisation
- Data Visualisation
- Deadline Management
- Dependency Tracking
- Desktop Notifications
- Digital Asset Management
- Discussions / Forums
- Document Management
- Document Review
- Document Storage
- Drag & Drop
- Due Date Tracking
- EMR/EHR
- Electronic Data Capture
- Email Alerts
- Email Invitations & Reminders
- Email Management
- Employee Management
- Equipment Tracking
- Event Calendar
- Expense Management
- Expiration Management
- Feedback Management
- File Management
- File Sharing
- File Transfer
- Financial Management
- Financial Reporting
- Forms Management
- Functions/Calculations
- Gantt/Timeline View
- Goal Setting / Tracking
- HIPAA Compliant
- Idea Management
- Incident Reporting
- Inventory Management
- Issue Management
- Issue Tracking
- Job Scheduling
- KPI Monitoring
- Kanban Board
- Key & Lock Management
- Lab Information Management
- Lead Management
- License Verification
- Marketing Calendar
- Marketing Reports
- Markup Tools
- Media Planning
- Milestone Tracking
- Mobile Access
- Mobile Dashboards
- Multi-Campaign
- Multi-User Collaboration
- Multi-board
- Multiple Projects
- Negative Feedback Management
- Online Applications
- Parent Task
- Patient Management
- Patient Records Management
- Payroll Management
- Percent-Complete Tracking
- Permit Management
- Physician Management
- Policy Management
- Portfolio Management
- Preventive Maintenance
- Prioritisation
- Private Dashboards
- Process Change Tracking
- Product Roadmapping
- Progress Tracking
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Scheduling
- Project Time Tracking
- Project Tracking
- Projections
- Public Dashboards
- Purchasing & Receiving
- Quotes/Estimates
- RFI & Submittals
- Real Time Data
- Real Time Notifications
- Real-time Updates
- Recurring Tasks
- Reminders
- Reporting/Analytics
- Reporting/Project Tracking
- Request Management
- Requirements Management
- Rescheduling
- Residential
- Resource Management
- Retrospectives Management
- Risk Management
- Roadmapping
- Role-Based Permissions
- SSL Security
- Sales Reports
- Scheduled / Automated Reports
- Scheduling
- Search/Filter
- Secure Data Storage
- Service History
- Single Page View
- Single Sign On
- Spend Management
- Spreadsheet View
- Staff Calendar
- Status Tracking
- Strategic Planning
- Subcontractor Management
- Supports Agile
- Supports Scrum
- Surveys & Feedback
- Task Board View
- Task Editing/Updating
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Team Management
- Technician Management
- Template Management
- Templates
- Testing/QA Management
- Third Party Integrations
- Time & Expense Tracking
- Time Tracking
- To-Do List
- Traditional Methodologies
- Version Control
- Visual Workflow Management
- Visualisation
- Web Forms
- Widgets
- Work History
- Work Order Management
- Workflow Configuration
- Workflow Management
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Reviews
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- Industry: Hospital & Health Care
- Company size: 501-1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Versatile and Powerful Tool
Reviewed on 6/12/2019
My company was already using Smartsheet for basic task tracking when I started. Upon discovering...
My company was already using Smartsheet for basic task tracking when I started. Upon discovering how we could use dashboards, our utilization took off! We have now designed solutions for departments company-wide, improving management's visibility to workloads and processes. It's impressive how many problems Smartsheet has been able to solve.
Pros
- Ease of Use - No need to involve programmers to create custom solutions
- Versatility - customizable sheets and dashboards for different departments and needs
- Support - AMAZING user forum, help pages, support department
Cons
Row and cell link limitations - I bump up against the cell link limitations often, although I can work around them by saving my metrics into multiple sheets.
- Industry: Furniture
- Company size: 51-200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
SmartSheet | An extraordinary tool for fast moving businesses
Reviewed on 24/3/2021
Since beginning to use SmartSheet in 2017, it has been a catalyst in keeping up with an ever...
Since beginning to use SmartSheet in 2017, it has been a catalyst in keeping up with an ever changing market and the increase in the use of digital tools and communication channels.
Pros
SmartSheet is a tool setup in such a way the it can be tailored to your organisation and used for multiple functions, by multiple divisions. The speed at which they are improving the platform with new functions and features is beyond amazing. Any small to medium size business trying to improve in project management, ICT management, customer service, task management, resource management, team management (the list goes on) would largely benefit from investing in SmartSheet. The ROI is incredible and the ease of rolling it out through an organisation is simple due to the intuitive UI.
Cons
The only downside I see with SmartSheet is the permission levels. These could be improved with the ability to share sheets in bulk rather than just at a workspace or individual sheet level.
- Industry: Construction
- Company size: 11-50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Solid software for quick and easy spreadsheets & Gantt charts
Reviewed on 15/12/2020
While I prefer Smartsheet for Gantt charts, or quick and simple spreadsheets due to its ease of...
While I prefer Smartsheet for Gantt charts, or quick and simple spreadsheets due to its ease of use, I have been disappointed with all of the other marketed features, and would recommend Google Sheets in general, since it is similarly collaborative, has better options for in-depth formulas, customizing of sheets and automated emailing with query's and G-script, and is free.
Pros
Smartsheet is my preferred software for Gantt charts, and for quick & simple spreadsheets. The formatting features are especially effective, such as easy indenting and quick checkbox options that can be used with formulas. Gantt charts on Smartsheet are quick and intuitive with all the options I would like to have. Dashboards can be a nice way to have an overview with links to different sheets if you have a project with several documents, and are willing to spend the extra time and money to set it up.
Cons
The big Con with Smartsheet is that it lacks the in-depth features of similar spreadsheet software that is also usually freely available.
Conditional formatting the way you would like it to work can take a surprisingly long time, as it can take many conditions (often one per column per action) to accomplish what you would think would take a handful.
Automatic email sending from sheets sounds great but is still not very fleshed out, and options are pretty limited.
Complex formulas usually need to be done in several hidden columns or they can end up taking large paragraphs of hard-to-edit text and numbers due to lack of formula options. This can also make complicated spreadsheets pretty slow.
Bugs occur infrequently, but make me prefer to double check important sheets.
- Industry: Maritime
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
my review
Reviewed on 23/3/2021
I really like usin this software and always suggest to try it to my friends and collegues.
I really like usin this software and always suggest to try it to my friends and collegues.
Pros
When I started to use it, I was afraid, that it will be very difficult to learn how to se it. But it turned out that it is very easy to gain goals using this sofware.
Cons
maybe i would like to have more colors for a background of the rows.
- Industry: Information Technology & Services
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Smartsheet is preferred from multiple fast-moving projects
Reviewed on 28/7/2020
Satisfied. I manage >25 projects that vary in size and detail. I would not rely on any other...
Satisfied. I manage >25 projects that vary in size and detail. I would not rely on any other project management program that I have used in the past.
Pros
Easy to get in, set up, and maintain small-medium size projects. Quick to learn, easy to use.
Cons
I would like more intelligence around the columns: 1) more specific formatting choices, like setting the duration to hours, separating effort and duration; 2) Predecessor columns that intelligently follow the task, not only the row number.
Smartsheet FAQs
Below are some frequently asked questions for Smartsheet.Q. What type of pricing plans does Smartsheet offer?
Smartsheet offers the following pricing plans:
- Starting from: US$14.00/month
- Pricing model: Subscription, Open Source
- Free Trial: Available
Plans start at $14.00/mo. (*Users create sheets and decide who and how others can collaborate on them. Collaborators are invited to sheets with edit or view permissions. A user requires a Smartsheet license, collaborators have free access.) Nonprofit, schools, gov't agency receive additional discounts on annual plans.
Q. What are the main features of Smartsheet?
We do not have any information about Smartsheet features
Q. Who are the typical users of Smartsheet?
Smartsheet has the following typical customers:
Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+
Q. What languages does Smartsheet support?
Smartsheet supports the following languages:
English, French, German, Italian, Portuguese, Russian, Spanish
Q. Does Smartsheet support mobile devices?
Smartsheet supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Smartsheet integrate with?
Smartsheet integrates with the following applications:
123FormBuilder, Azuqua, Backupify, Bitium, Box, Centrify Identity Service, DocuSign, Domo, Dropbox Business, Easy Insight, Egnyte, Evernote Business, Gmail, Google Calendar, Google Drive, Google Workspace, Harvest, Jira, Klipfolio, Mailchimp, Marketo Engage, Meisterplan, Microsoft 365, Microsoft Outlook, Microsoft Power BI, Okta, OneDrive, OneLogin, Qlik Sense, Quip, Salesforce Service Cloud, ServiceNow, Skype for Business, TIBCO Spotfire, Tableau, Workplace by Facebook, Zapier
Q. What level of support does Smartsheet offer?
Smartsheet offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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