About Smartsheet
Smartsheet is a SaaS, enterprise-ready cloud app for work management and collaboration, trusted by more than 80,000 businesses and millions of users in over 175 countries.
Regarded for its online project management, collaboration, and file sharing features, Smartsheet's intuitive spreadsheet-like app is used broadly to track and manage diverse types of work including: team projects and task lists, customer information, sales pipelines, event schedules, and business processes. The Smartsheet platform offers tools for workflow automation, content collaboration, forms management, project management, activity logging, scheduling, real time data tracking, and more.
Customers can access their accounts online or through integrations with leading web services. Smartsheet is a top-rated online project management solution for Google Apps and Salesforce, and is also integrated with leading web apps such as Box, Dropbox and Zapier. The Smartsheet API also allows users to integrate the system with their existing workflows.
Since 2006, Smartsheet has established a proven track record for ease of use, security, and system availability. Customers include small and medium businesses, Fortune 500 companies, and academic institutions, as well as local and federal government agencies.
Pricing starting from:
US$9.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Smartsheet
Key benefits of Smartsheet
Seamless integration with Google Apps:
- Sign in with your Google account info
- Sync with Google Calendar
- Works with Google Drive: attach Drive files to any row in Smartsheet
- Update project info from Gmail
- Import/Export between Google Spreadsheet and Smartsheet
- Import Google Contacts
- Open attached Microsoft Project and Excel files in Google Drive
Salesforce integration:
Smartsheet and Salesforce work together for ultimate productivity. Link project sheets to Salesforce accounts, contacts, opportunities or cases for real-time collaboration on project status, files, and discussions. Other perks include:
- Single sign-on from Salesforce
- Create new project sheets from Salesforce
- Link to existing project sheets
- Access key project sheets from any Salesforce account, contact, opportunity or case.
Box integration:
Collaboration takes on new meaning with the Smartsheet and Box integration. The cloud apps are easy to use together and offer instant value. Teams can quickly share and collaborate on files related to specific projects with internal staff as well as external teams, including vendors clients and contractors. Some other benefits include:
- Perfect for the Small Teams or Large Enterprise: Smartsheet and Box are easy to use, don't require IT to install or manage, and immediately deliver value to users
- Add Structure, Save Time: Access files from Box in the context of your project or task
- No Need to Upload New Versions: All changes made to documents in Box are instantly available in Smartsheet
- Share Files with Teams Near and Far: Smartsheet's project sharing and row sending capabilities allow you to share files in Box with other team members with a click of the mouse
- A Little or A Lot: Link a specific document - or an entire folder of documents - to your Smartsheet project
Typical Customers
- Freelancers
- Small Businesses (2-50)
- Mid-size Companies (51-500)
- Large enterprises (500 and more)
Deployment
- Cloud-based
- On-premise
Pricing starting from:
US$9.00/month
- Free Version
- Free Trial
- Subscription
Top 5 alternatives to Smartsheet
Images
Features
Total features of Smartsheet: 220
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Reviews
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Software buyers need your help! Product reviews help the rest of us make great decisions.
- Industry: Banking
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best workflow Automated tool
Reviewed on 29/11/2021
Overall experience with smartsheet is amazing it saves alot of time for me and my team as now there...
Overall experience with smartsheet is amazing it saves alot of time for me and my team as now there are specific users responsible for submitting sales tickets for new vendors and once they make it an automated mail send to the reviewers for reviewing and once they finish it another automated mail send to the Manager for approval and after final approval there's mail sent to all partners in the ticket having the approval of this request or rejection and reason of approval or rejection, all of this is done automatically with recorded workflow which is amazing tool
Pros
The amazing features in smart sheet are many but we can say that automated mails for specific un completed tasks and the workflow for creating automatic mails send to specific users that tasks had assigned to them automatically is fantastic, as no need to see the new tasks and assign it manually, once the ticket created it will be assigned by default according to the workflow ro the specified mentioned users
Cons
I consider Smart sheet one of the best tools in last 2 years which related to ticketing and analytical purposes however if the data in the sheet increased this may lead to hanging and taking too much time in reloading however it needs high internet connection speed for stability and good performance
Alternatives Considered
Google Analytics 360Reasons for Switching to Smartsheet
Smartsheet having good cost and can be integrated to company software beside the customer support of smartsheet if there's any sudden issue and finally smartsheet having some features like work flow and automation process which showed easily in the interface and not complicated so any of the team can start doing his own workflow process
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Keeps us on track with our projects
Reviewed on 5/6/2022
People who already know Excel will like the ease with which they can get started, but if they're...
People who already know Excel will like the ease with which they can get started, but if they're willing to dive further, they'll find many more useful advanced capabilities like automation. It has a lot of power. The preconfigured templates are excellent for getting you up and running quickly. The forms are simple to create and distribute. There is a significant amount of manual labor eliminated by the workflow automation. The design of the dashboards is superb.
Pros
Using Smartsheets is the best way for me to keep track of my progress, interact with my clients, and make my work visible to my boss. Tracking progress and keeping track of projects and todos has been a big help to me with the aid of Smartsheet. Increasing the level of transparency for the company's top brass as well as its customers.
Cons
There isn't anything I don't like about Smartsheet at this stage in our journey. We've only scratched the surface of what Smartsheet can achieve for our teams, but the value and efficiency it's provided us go well beyond what a shared spreadsheet or file could ever provide.
- Industry: Airlines/Aviation
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best Project Management
Reviewed on 27/2/2023
My overall experience with Smartsheet has been excellent. As a project manager, I have used several...
My overall experience with Smartsheet has been excellent. As a project manager, I have used several project management tools over the years, and Smartsheet stands out as one of the best. The software is incredibly versatile, and its features have helped me streamline my workflow and improve collaboration with my team members.
Pros
I can confidently say that it is one of the best project management and collaboration tools available in the market. What I liked most about this software is its user-friendly interface and robust features that make it easy to use and navigate.The software offers a variety of templates that help in creating different types of projects quickly and efficiently. Additionally, the platform is customizable, so I can tailor it to my specific needs and preferences. The drag-and-drop functionality makes it easy to move tasks and deadlines around, which helps me stay on top of my work.The real-time collaboration feature is another significant advantage of Smartsheet. This allows me to work together with my team members seamlessly, share documents, and give feedback in real-time. The software also provides automated notifications, which keep me updated about any changes made by my team members.Furthermore, the software's reporting and visualization capabilities are impressive. I can create custom charts, graphs, and dashboards that help me track progress, identify areas of improvement, and make data-driven decisions.Overall, Smartsheet is an excellent software that has helped me improve my productivity and streamline my workflow. I would highly recommend it to anyone looking for a powerful project management and collaboration tool.
Cons
While Smartsheet is undoubtedly a great project management and collaboration tool, there are a few things that I didn't like about the software. The first thing that comes to mind is the pricing. While the software offers a lot of features, it can be quite expensive, especially for small businesses or individual users.Another thing that I found slightly inconvenient is the lack of integration with other third-party tools. Although the software does offer integration with some popular apps like Google Drive and Dropbox, there are still some essential tools that are not yet supported. This can make it difficult to manage everything in one place, which can be time-consuming.The software can also be overwhelming for new users. While the platform is user-friendly and intuitive, there are so many features that it can take some time to get used to all of them. Although the software provides various tutorials and resources, it can still be a bit daunting for those who are not tech-savvy.
- Industry: Telecommunications
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Like a 8x8 rubics cube.
Reviewed on 13/2/2023
Pros
There are so many features that can be customized and used is so many ways.
Cons
The number of features and customizations can be extremely overwhelming at the beginning.
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An Easily Accessible and Customizable Project Management Tool
Reviewed on 9/1/2023
Smartsheet is a great tool for managing projects and collaborating with team members. It's...
Smartsheet is a great tool for managing projects and collaborating with team members. It's user-friendly interface makes it easy to get started, and the drag-and-drop feature makes it easy to customize projects. The free version of Smartsheet has limited features, but the paid version unlocks more features.
Pros
Smartsheet is an incredibly easy-to-use project management tool that allows for quick customization of projects. It's easy to create and manage sheets, assign tasks, and collaborate with team members. The user-friendly interface makes it easy to get started, and the drag-and-drop feature makes it simple to customize projects.
Cons
The free version of Smartsheet has limited features, and some of the features are only available in the paid version. The customization options are also limited, and the user must use the pre-defined templates.
Smartsheet FAQs
Below are some frequently asked questions for Smartsheet.Q. What type of pricing plans does Smartsheet offer?
Smartsheet offers the following pricing plans:
- Starting from: US$9.00/month
- Pricing model: Subscription
- Free Trial: Available
Plans start at $7.00/mo. Pricing is per user per month. Rates shown are when paid annually. Nonprofit, schools, gov't agency receive additional discounts on annual plans.
Q. Who are the typical users of Smartsheet?
Smartsheet has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Smartsheet support?
Smartsheet supports the following languages:
English, French, German, Italian, Portuguese, Russian, Spanish
Q. Does Smartsheet support mobile devices?
Smartsheet supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Smartsheet integrate with?
Smartsheet integrates with the following applications:
123FormBuilder, Azuqua, Backupify, Bitium, Box, Centrify Identity Service, DocuSign, Domo, Dropbox Business, Easy Insight, Egnyte, Evernote Teams, Formstack Forms, Gmail, Google Calendar, Google Drive, Google Workspace, Harvest, Jira, Klipfolio, Mailchimp, Marketo Engage, Meisterplan, Microsoft 365, Microsoft Azure, Microsoft Excel, Microsoft Outlook, Microsoft Power BI, Okta, OneDrive, OneLogin, Qlik Sense, Quip, Salesforce Service Cloud, ServiceNow, Skype for Business, Slack, TIBCO Spotfire, Tableau, VMware Horizon, Workplace from Meta, Zapier
Q. What level of support does Smartsheet offer?
Smartsheet offers the following support options:
Email/Help Desk, Knowledge Base, Phone Support, Chat
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