About Sana Commerce

As a distributor, manufacturer or wholesaler, you’ve found success through building and maintaining lasting relationships with your customers. Often, these are customers who heavily depend on you to help ensure their own success. You’ve kept your competitive edge by providing convenience, reliability, and constant evolution — and not by competing on price and product alone. This is what, until now, has kept your customers coming back.

But technology is advancing. The market is changing. And so are your customers’ expectations. Nowadays, buyers expect you to meet their evolving needs both online and offline — and aren’t afraid to take their business elsewhere if you don’t.

Many organizations have tried to keep up by launching an e-commerce website. But their efforts often fell short. They struggled to deliver the same level of convenience and reliability online, that has made them a success offline. And they lost the agility to quickly respond to customers’ evolving expectations.

The root cause of these issues lies in the fundamental setup of mainstream e-commerce platforms. These are often built separately from the ERP, which causes silos between the two systems. This results in frustrations, errors and disruptions, damaging the long-standing relationships businesses had built with their customers.

So, what if you could make your ERP and e-commerce work as one? What if your e-commerce platform could help you prioritize relationships, and not just transactions? What if it could help you succeed by fostering lasting relationships with your customers?

This is where Sana Commerce Cloud comes in.

Sana Commerce Cloud is a real-time ERP-integrated e-commerce platform designed to help organizations foster lasting relationships with their customers by making SAP or Microsoft Dynamics ERP and e-commerce work as one. This real-time integrated approach eliminates the system silos caused by mainstream e-commerce solutions: driving efficiency and online revenue for the business while providing end users with a convenient, easy-to-navigate, and streamlined web store that keeps them coming back.

Key benefits of Sana Commerce

  • Easy Navigation - A web store can be much more than just an online product catalog — but you have to get the foundation right for your web store to succeed. Luckily, Sana Commerce makes this a cinch.

  • Real-time information - What’s better than easy-to-find product information? The answer: easy-to-find product information that’s always up to date, without your web store overwhelming your ERP system.

  • Simplified pricing - From order line discounts to customer-specific pricing: Sana’s e-commerce software uses all the pricing logic as defined in your ERP so your web store can offer your clients the best deal.

  • Online order processing - A sleek web store isn’t enough for a great online shopping experience: you also need flawless order processing. Here’s how Sana’s e-commerce features ensure you please your clients, every time.

  • 24/7 Client Focus - Struggling to follow up on all your clients? It’s a luxury problem, sure — and it’s one that our integrated e-commerce features can solve for you. Here’s how we empower clients and sales reps.

  • Personalized marketing - From consumer web stores to online sales portals for professional buyers: personalization is the name of the game. And we offer plenty of e-commerce features geared towards delivering just that.

  • Commercial data insights - Your days of siloed data sources are over. Get a holistic overview of all your commercial data and drill down into the details using Sana Commerce Insights for Sana Commerce Cloud.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    Arabic, Chinese, Danish, Dutch, English and 16 others, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

    Images

    Responsive design
    Simplified browsing and buying experience
    Strong customer self-service options
    Streamlined online purchasing
    Simple, fast web store setup and personalization opportunities
    Commercial data insights available
    Our Visual Designer makes it easy to design webstore pages.
    View 8 more
    Sana Commerce video Sana Commerce screenshot: Responsive design Sana Commerce screenshot: Simplified browsing and buying experience Sana Commerce screenshot: Strong customer self-service options Sana Commerce screenshot: Streamlined online purchasing Sana Commerce screenshot: Simple, fast web store setup and personalization opportunities Sana Commerce screenshot: Commercial data insights available Sana Commerce screenshot: Our Visual Designer makes it easy to design webstore pages.

    Features

    Total features of Sana Commerce: 79

    • API
    • Applications Management
    • Backorder Management
    • Bulk Ordering
    • CRM
    • Cataloguing/Categorisation
    • Channel Management
    • Client Portal
    • Contact Database
    • Credit Card Management
    • Custom Development
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Management
    • Customisable Categories
    • Customisable Forms
    • Customisable Templates
    • Customizable Fields
    • Data Import/Export
    • Data Security
    • Data Synchronisation
    • Discount Management
    • Drag & Drop
    • Electronic Payments
    • Email Management
    • Email Marketing
    • Employee Management
    • For B2B
    • Inventory Control
    • Inventory Management
    • Invoice Management
    • Invoice Processing
    • Kitting
    • Loyalty Program
    • Marketplace Integration
    • Mobile Access
    • Mobile Commerce
    • Multi-Channel Marketing
    • Multi-Country
    • Multi-Currency
    • Multi-Location
    • Multi-Store
    • Multiple Data Sources
    • Multiple User Accounts
    • Online Catalogue
    • Order Entry
    • Order Fulfillment
    • Order Management
    • Order Processing
    • Order Tracking
    • Payment Options
    • Point of Sale (POS)
    • Product Catalogue
    • Promotions Management
    • Purchase Order Management
    • Real Time Data
    • Recurring Orders
    • Recurring/Subscription Billing
    • Reordering
    • Reporting & Statistics
    • Reporting/Analytics
    • Returns Management
    • Reviews Management
    • SEO Management
    • Sales Orders
    • Sales Tax Management
    • Sales Trend Analysis
    • Search/Filter
    • Shipping Management
    • Shopping Cart
    • Social Media Integration
    • Special Order Management
    • Templates
    • Third Party Integrations
    • WYSIWYG Editor
    • Warehouse Management
    • Website Management
    • eCommerce Management

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    Reviews

    Overall rating

    4.5 /5
    (50)
    Value for Money
    4.2/5
    Features
    4.1/5
    Ease of Use
    4.4/5
    Customer Support
    4.4/5

    Already have Sana Commerce?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 50
    Rogelio R.
    Overall rating
    • Industry: Construction
    • Company size: 1,001-5,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Rogelio Reséndiz

    Reviewed on 19/11/2020

    I like the tool, it is very simple, they have everything perfectly documented and the after-sales...

    I like the tool, it is very simple, they have everything perfectly documented and the after-sales service is wonderful, SANA normally seeks customer satisfaction.

    Pros

    If you are an Administrator or an end user, the tool is very simple to use, very intuitive, the native integration with our ERP's is the best.

    Cons

    Perhaps the dependency on SANA could be high, the more functionality we develop, the higher the cost of maintaining the product.

    Rick K.
    Overall rating
    • Industry: Wholesale
    • Company size: 51-200 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 8.0 /10

    Kinsey Archery Sana Review

    Reviewed on 4/12/2019

    Pros

    There is a lot of flexibility with setup and administration by the user. We can set up our menu structure, product pages and item detail page. We can change the click through boxes on the home screen based upon current promotions. Sana pulls quantity and pricing directly from our NAV/ERP system instead of syncing which leads to better data quality and less order errors.

    Cons

    I like to be able to do more filtering in the side bar. While we operate a B2B site, our customers are expecting many of the same functionality as the B2C sites they use as consumers. Today the best websites seem to be based on how quickly a person can find an item using a search bar and filters. We're currently working on this with Sana and implementing another product, Perfion, to assist with better data management and increasing searching/filtering capabilities.

    Sibille H.
    Overall rating
    • Industry: Retail
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best E-Commerce Shop

    Reviewed on 15/3/2021

    Sana Commerce is just great!
    Easy to implement and with a great performance.
    We defenitely upgraded...

    Sana Commerce is just great!
    Easy to implement and with a great performance.
    We defenitely upgraded our sales through SANA Commerce.

    Pros

    Especially the new SCC Version is easy to use.
    There is a lot of help from tutorials as well as from the team.
    The performance is excellent.

    Cons

    Its got good connectors to our ERP, but a build in PIM would make this the best ever.

    Geovanni V.
    Overall rating
    • Industry: Retail
    • Company size: 501-1,000 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    optimal for b2b

    Reviewed on 26/11/2020

    in general it is good, the site is stable, the only BUT is that if you want to act fast, this is...

    in general it is good, the site is stable, the only BUT is that if you want to act fast, this is not an option

    Pros

    The connection with the ERP is the main advantage, very useful if you handle different prices, commercial agreements, it will not be your headache

    Cons

    Most of the improvements you want to make will be time consuming and expensive, most are customizations

    Gary R.
    Overall rating
    • Industry: Wholesale
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Best E-Commerce solution for SAP B1

    Reviewed on 11/2/2021

    Very satisfied

    Very satisfied

    Pros

    By far the best e-commerce platform that integrates fully with sap business one. The new sana cloud platform is super modern and gives us a lot of flexibility to design with limited coding while offering our customers a dynamic experience.

    Sana has a really modern look and feel along with constant innovation that is super specific to sap B1 and our needs.

    Cons

    sana team has done a great job to get us through any pain points. So at this time none to relay

    Response from Sana Commerce

    Hi Gary,

    Thank you so much for your review! I'm glad to hear that you are satisfied with Sana Commerce. We're happy to contribute to your e-commerce journey.

    Showing 5 reviews of 50 Read all reviews

    Sana Commerce FAQs

    Below are some frequently asked questions for Sana Commerce.

    Sana Commerce offers the following pricing plans:

    • Starting from:
    • Pricing model: Subscription
    • Free Trial: Available

    At Sana Commerce, we have a simple pricing model, which is made up of two parts. It includes: • A one-time setup fee • A monthly subscription fee, including hosting & services We also offer add-ons to supplement customers’ web stores, an enterprise license, or the possibility to add additional web stores (subject to pricing adjustments as needed).

    We do not have any information about Sana Commerce features

    Sana Commerce has the following typical customers:

    2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Sana Commerce supports the following languages:

    Arabic, Chinese, Danish, Dutch, English, Finnish, French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian

    Sana Commerce supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Sana Commerce integrates with the following applications:

    Dynamics 365, Dynamics 365 Business Central, Microsoft Dynamics AX, Microsoft Dynamics GP, SAP Business One, SAP HANA Cloud

    Sana Commerce offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

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