AbacusLaw

AbacusLaw

Law practice management

3.8/5 (240 reviews)

AbacusLaw Overview

What is AbacusLaw?

AbacusLaw is a fully integrated law practice management and case automation solution that is flexible and scalable to firms of all sizes, including solo practitioners to enterprise law firms. The solution helps improve client service and firm growth by providing users with the tools to simplify case management.

AbacusLaw helps legal professionals keep their cases progressing, and prevents them from missing important deadlines. The solution’s features include legal and rules-based calendaring, document and form automation, case management, conflict checking, data capture, document and email management, reporting, time tracking, billing and accounting, and more.

Users can dynamically capture critical case and client details, and collaborate with the entire staff to schedule appointments. Calendar rules and workflows can automatically schedule a series of events to help track important deadlines. Users can centrally organize entire cases and include relevant information such as contacts, events, documents and notes. AbacusLaw helps users search for any conflicts of interest, and provides a large volume of standard reports.

Users can run AbacusLaw (and any other software application) within Abacus Private Cloud for for a disaster-proof solution with increased mobility, reliability, security and control. Abacus Private Cloud can be accessed via smartphones and tablets on both Android and iOS platforms.

AbacusLaw Overview

Pricing

Starting from
US$77.00/month

Pricing options

Free Trial
Subscription
Value for money

Contact AbacusNext to schedule a demo or get detailed pricing.


AbacusLaw Features

Devices
Business size
S M L
Markets
Canada, United Kingdom, United States
Supported Languages
English

Screenshots

AbacusLaw screenshot: Legal calendaring enables users to efficiently collaborate with the entire staff to schedule appointments, track deadlines and mitigate the risk of missing a deadline
AbacusLaw screenshot: Legal calendaring enables users to efficiently collaborate with the entire staff to schedule appointments, track deadlines and mitigate the risk of missing a deadline AbacusLaw screenshot: Rules-based calendaring with various rule sets for all jurisdictions AbacusLaw screenshot: Users can view their calendar, client or matter and see all the linked information including documents, notes and emails via mobile phone AbacusLaw screenshot: Custom matter screens come with fields for basic information such as name, address, telephone number and email AbacusLaw screenshot: Contact screens come with fields for basic information such as name, address, telephone number and email, and users can add other custom fields AbacusLaw screenshot: AbacusLaw integrates seamlessly with Abacus Accounting software to keep track of accounting records AbacusLaw screenshot: AbacusLaw screenshot: The solution generates professional invoices for any fee arrangement and billing schedule AbacusLaw screenshot: Intake screens help users to sign up new clients and start new cases AbacusLaw screenshot: AbacusLaw will search the entire database for conflict of interest by name, partial name, social security number or “sounds like”

AbacusLaw Reviews

AbacusLaw Reviews

Overall rating
3.8
/
5 240 reviews
Excellent
104

Very good
66

Average
20

Poor
8

Terrible
42

Value for Money
3.6
Features
3.7
Ease of Use
3.7
Customer Support
4
71% recommended this app
Tera M.

AbacusLaw User

This program has been very user friendly. Info is easy to add or delete from a file in this program. It keeps issues very organized. Tabs can be customized to your firm.


Amanda S.

Easy to use and customize, terrible customer support

I've enjoyed using Abacus for many years. I used the cloud based option which was really great aside from the cost for storage space and it's limitations. I'm not crazy about their support team, but it wasn't a huge problem because it usually worked fine on it own. There are limits to the reporting, but they are also very customizable within those limits. Creating custom mail merge documents is a breeze.


Schawnne K.

The Best Legal Software

Our intention was to keep our law project as paperless as we could and AbacusLaw plays a big part in allowing us to achieve this goal.


Norm K.

Problems with Support

Three of four years ago, I would have given five stars on all categories. Things have changed. In addition, the new owners increased annual license fees 40% last year.


Dorean B.

User Friendly Lots of Features

This software allows me to keep my case files very organized. I love that I can just go to a particular file and all activity associated with the file is located in One place. I don't have to waste time searching different places for information. I definitely love that it is user friendly. When I am training new employees on this software they pick it up fast and it makes them very efficient at getting tasks done.


Tera M.
Industry: Legal Services
Company size: 51-200 Employees

AbacusLaw User

Used Daily for 2+ years
Reviewed on 23/1/2019
Review Source: Capterra

This program has been very user friendly. Info is easy to add or delete from a file in this program. It keeps issues very organized. Tabs can be customized to your firm.

Pros

This software allows us to keep our client's files organized. We can tailor this program to what we need in our client's files based on what out firm does, and/or what type of case it is. We can keep up with our calendars and everyone can log in from wherever they are and see the daily organizer for all or individuals. It allows us to keep notes in files, monitors for conflicts, and is very useful for setting ticklers to use as reminders. I find it very useful that it keeps up with all the players and their info under "linked names". Also keeps up w/ events, docs, & emails in one place.

Cons

If things are moved on the main drive, it breaks the links in abacus and they are no longer able to be found or traced if whomever moves the doc or breaks the link doesn't make a new one at that time.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Amanda S.
Industry: Law Practice
Company size: 2-10 Employees

Easy to use and customize, terrible customer support

Used Daily for 2+ years
Reviewed on 5/4/2019
Review Source: Capterra

I've enjoyed using Abacus for many years. I used the cloud based option which was really great aside from the cost for storage space and it's limitations. I'm not crazy about their support team, but it wasn't a huge problem because it usually worked fine on it own. There are limits to the reporting, but they are also very customizable within those limits. Creating custom mail merge documents is a breeze.

Pros

I like the ease of making documents and templates with Abacus. It is very customizable and easy to use. I like having the matters and names databases and being able to cross reference cases with people. The reporting is good, but could use some work so that you can pull reports from 2 different databases at once (i.e. the addresses of all of the clients or providers for all active matters).

Cons

The draw back with Abacus is that it doesn't give you check lists or ways to case manage very well. It's easy to use and customize, which is good, because their customer services is slow and not great.

Response from AbacusNext

Dear Amanda,

Thank you so much for taking the time to review AbacusLaw. At AbacusNext, providing excellent products is very important to us, so it's good to hear we're delivering on that promise.

I'm sorry our client service hasn't met your expectations; please feel free to get in touch with me if I can help.

On behalf of all of us at AbacusNext, thank you for your patronage. We look forward to being of service for many years to come.

All the best,

Katie Ternes
Marketing Coordinator
AbacusNext
(858) 882-4882

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

Schawnne K.
Industry: Legal Services
Company size: 2-10 Employees

The Best Legal Software

Used Daily for 2+ years
Reviewed on 23/1/2020
Review Source: Capterra

Our intention was to keep our law project as paperless as we could and AbacusLaw plays a big part in allowing us to achieve this goal.

Pros

What I like most about AbacusLaw is how user-friendly it is and how we were able to use it to keep the project organized on a daily basis. It is a complete package.

Cons

I think I liked everything about AbacusLaw. I cannot think of any problem that I had with the software.

Response from AbacusNext

Thank you so much for your thoughtful review, Schawnne. We're glad AbacusLaw has helped your organization meet its goal of going paperless, and that you've found the product easy to use.

We appreciate you sharing your experience with us and the Capterra community!

All the best,
The team at AbacusNext

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Norm K.
Industry: Law Practice
Company size: 2-10 Employees

Problems with Support

Used Daily for 2+ years
Reviewed on 15/2/2019
Review Source: Capterra

Three of four years ago, I would have given five stars on all categories. Things have changed. In addition, the new owners increased annual license fees 40% last year.

Pros

It is a comprehensive software product for a law office, with case management, document management and billing. Our firm has been using it for 12 years.

Cons

The original founder of Abacus had very high standards. Tech support was very good. You could always connect quickly with a knowledgeable tech support specialist. In addition, for the first 7 or 8 years we used it, it was virtually bullet proof. It rarely, if ever, had a crash or issue of any kind. In more recent versions, you started to see more crashes or technical problems. But, at least the support was good when needed. The founder sold the company a couple of years ago. They acquired Amicus, several other products and most recently HotDocs. The quality of their tech support has significantly deteriorated. For example, we had a crash using the billing component, with a window that popped up with an error code this morning at roughly 9:00 a.m. Called tech support, was on hold for ten minutes, then prompted to leave a message. Left message at 9:10 a.m. this morning. In fact, both I and the user of the workstation left messages. It is 3:15 p.m. and Abacus has not called back.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 3.0/10

Dorean B.
Industry: Law Practice
Company size: 2-10 Employees

User Friendly Lots of Features

Used Daily for 2+ years
Reviewed on 23/5/2019
Review Source: Capterra

This software allows me to keep my case files very organized. I love that I can just go to a particular file and all activity associated with the file is located in One place. I don't have to waste time searching different places for information. I definitely love that it is user friendly. When I am training new employees on this software they pick it up fast and it makes them very efficient at getting tasks done.

Pros

It is very user friendly; I love the Icons; It is very versatile; Keeps case files organized

Cons

For some reason it doesn't allow me to attach my emails to the documents. But that may be an operator error.

Response from AbacusNext

Dear Dorean,

Thank you for taking the time to review AbacusLaw. We're so glad you find it versatile and easy to use.

Thank you for your patronage; we look forward to being of service for many years to come!

Best,

Katie Ternes
Marketing Coordinator
AbacusNext
(858) 882-4882

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 7.0/10

User recommendation
8.1/10
Based on 240 user ratings
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AbacusLaw Pricing

AbacusLaw Pricing

Starting from
US$77.00/month
Free Trial
Subscription
Value for money

Contact AbacusNext to schedule a demo or get detailed pricing.

Contact AbacusNext to schedule a demo or get detailed pricing.

Value for Money
3.6/5
Based on 240 user ratings
Compare value for money rating with alternatives
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AbacusLaw Features

AbacusLaw Features

API
Access Control
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Calendar Management
Case Management
Contact Management
Custom Fields
Document Management
Document Storage
Document Templates
Invoice Management
Reminders
Reporting & Statistics
Search Functionality
Task Management
Third Party Integration
Time & Expense Tracking
Workflow Management
Features
3.7/5
Based on 240 user ratings
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Categories

Video Tutorials

Video Tutorials

Additional information for AbacusLaw

Additional information for AbacusLaw

Key features of AbacusLaw

  • 100+ standard reports
  • Appointment scheduling
  • Bar Association requirements
  • Billing and invoicing
  • Calendaring
  • Case management
  • Collaboration tools
  • Conflict of interest checking
  • Contact management
  • Custom reports
  • Custom templates
  • Data visualization
  • Document and form generation
  • Document management
  • Dynamic data capture
  • Email organization
  • Events, contacts, documents, emails, notes management
  • Instant messaging
  • Law firm accounting
  • LawPay credit card processing
  • Library of reports
  • Organizational tools
  • PDF court forms
  • Phone messages
  • Remote access and mobile syncronization
  • Reporting
  • Rules-based calendaring
  • Task assignment
  • Time capture
  • Track deadlines
  • Trust account management
  • Trust accounting
  • Workflows
  • ePHI & HIPAA compliance

Benefits

  • AbacusLaw's rules-based calendaring system automatically schedules all critical deadlines for matters based on the relevant Federal, State and/or Local court rules.

  • AbacusLaw provides users with over 100 standard reports, as well as the option to generate customized reports for a particular type of firm.

  • Users can store an unlimited number of documents of any type to their case files, including PDF and Word documents, images, videos and more.

  • AbacusLaw includes LawPay credit card processing for efficient payment processing, reconciliation and reporting.

  • Improve communications by syncing emails with Outlook, track voice messages with the call manager, and improve productivity with other employees via instant messaging.

  • AbacusLaw FAQs

    AbacusLaw FAQs

    Below are some frequently asked questions for AbacusLaw.

    Q. What type of pricing plans does AbacusLaw offer?

    AbacusLaw offers the following pricing plans:

    Starting from: US$77.00/month

    Pricing model: Subscription

    Free Trial: Not Available

    Contact AbacusNext to schedule a demo or get detailed pricing.

    Q. What are the main features of AbacusLaw?

    AbacusLaw offers the following features:

    • 100+ standard reports
    • Appointment scheduling
    • Bar Association requirements
    • Billing and invoicing
    • Calendaring
    • Case management
    • Collaboration tools
    • Conflict of interest checking
    • Contact management
    • Custom reports
    • Custom templates
    • Data visualization
    • Document and form generation
    • Document management
    • Dynamic data capture
    • Email organization
    • Events, contacts, documents, emails, notes management
    • Instant messaging
    • Law firm accounting
    • LawPay credit card processing
    • Library of reports
    • Organizational tools
    • PDF court forms
    • Phone messages
    • Remote access and mobile syncronization
    • Reporting
    • Rules-based calendaring
    • Task assignment
    • Time capture
    • Track deadlines
    • Trust account management
    • Trust accounting
    • Workflows
    • ePHI & HIPAA compliance

    Q. Who are the typical users of AbacusLaw?

    AbacusLaw has the following typical customers:

    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

    Q. What languages does AbacusLaw support?

    AbacusLaw supports the following languages:

    English

    Q. What type of pricing plans does AbacusLaw offer?

    AbacusLaw has the following pricing plans:

    Subscription

    Q. Does AbacusLaw support mobile devices?

    We do not have any information about what devices AbacusLaw supports

    Q. What other apps does AbacusLaw integrate with?

    AbacusLaw integrates with the following applications:

    Fonality, Infusionsoft, Microsoft Outlook, Nextiva, Office 365, Salesforce Sales Cloud, Skype for Business

    Q. What level of support does AbacusLaw offer?

    AbacusLaw offers the following support options:

    FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials