AbacusLaw Overview
What is AbacusLaw?
AbacusLaw is a fully integrated law practice management and case automation solution that is flexible and scalable to firms of all sizes, including solo practitioners to enterprise law firms. The solution helps improve client service and firm growth by providing users with the tools to simplify case management.
AbacusLaw helps legal professionals keep their cases progressing, and prevents them from missing important deadlines. The solution’s features include legal and rules-based calendaring, document and form automation, case management, conflict checking, data capture, document and email management, reporting, time tracking, billing and accounting, and more.
Users can dynamically capture critical case and client details, and collaborate with the entire staff to schedule appointments. Calendar rules and workflows can automatically schedule a series of events to help track important deadlines. Users can centrally organize entire cases and include relevant information such as contacts, events, documents and notes. AbacusLaw helps users search for any conflicts of interest, and provides a large volume of standard reports.
Users can run AbacusLaw (and any other software application) within Abacus Private Cloud for for a disaster-proof solution with increased mobility, reliability, security and control. Abacus Private Cloud can be accessed via smartphones and tablets on both Android and iOS platforms.
AbacusLaw Overview
Pricing
Pricing options
Contact AbacusNext to schedule a demo or get detailed pricing.
AbacusLaw Features
Screenshots
AbacusLaw Reviews
AbacusLaw Reviews
AbacusLaw User
This program has been very user friendly. Info is easy to add or delete from a file in this program. It keeps issues very organized. Tabs can be customized to your firm.
Easy to use and customize, terrible customer support
I've enjoyed using Abacus for many years. I used the cloud based option which was really great aside from the cost for storage space and it's limitations. I'm not crazy about their support team, but it wasn't a huge problem because it usually worked fine on it own. There are limits to the reporting, but they are also very customizable within those limits. Creating custom mail merge documents is a breeze.
The Best Legal Software
Our intention was to keep our law project as paperless as we could and AbacusLaw plays a big part in allowing us to achieve this goal.
Problems with Support
Three of four years ago, I would have given five stars on all categories. Things have changed. In addition, the new owners increased annual license fees 40% last year.
User Friendly Lots of Features
This software allows me to keep my case files very organized. I love that I can just go to a particular file and all activity associated with the file is located in One place. I don't have to waste time searching different places for information. I definitely love that it is user friendly. When I am training new employees on this software they pick it up fast and it makes them very efficient at getting tasks done.
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AbacusLaw User
Pros
This software allows us to keep our client's files organized. We can tailor this program to what we need in our client's files based on what out firm does, and/or what type of case it is. We can keep up with our calendars and everyone can log in from wherever they are and see the daily organizer for all or individuals. It allows us to keep notes in files, monitors for conflicts, and is very useful for setting ticklers to use as reminders. I find it very useful that it keeps up with all the players and their info under "linked names". Also keeps up w/ events, docs, & emails in one place.
Cons
If things are moved on the main drive, it breaks the links in abacus and they are no longer able to be found or traced if whomever moves the doc or breaks the link doesn't make a new one at that time.
Easy to use and customize, terrible customer support
I've enjoyed using Abacus for many years. I used the cloud based option which was really great aside from the cost for storage space and it's limitations. I'm not crazy about their support team, but it wasn't a huge problem because it usually worked fine on it own. There are limits to the reporting, but they are also very customizable within those limits. Creating custom mail merge documents is a breeze.
Pros
I like the ease of making documents and templates with Abacus. It is very customizable and easy to use. I like having the matters and names databases and being able to cross reference cases with people. The reporting is good, but could use some work so that you can pull reports from 2 different databases at once (i.e. the addresses of all of the clients or providers for all active matters).
Cons
The draw back with Abacus is that it doesn't give you check lists or ways to case manage very well. It's easy to use and customize, which is good, because their customer services is slow and not great.
Response from AbacusNext
Dear Amanda,
Thank you so much for taking the time to review AbacusLaw. At AbacusNext, providing excellent products is very important to us, so it's good to hear we're delivering on that promise.
I'm sorry our client service hasn't met your expectations; please feel free to get in touch with me if I can help.
On behalf of all of us at AbacusNext, thank you for your patronage. We look forward to being of service for many years to come.
All the best,
Katie Ternes
Marketing Coordinator
AbacusNext
(858) 882-4882
The Best Legal Software
Our intention was to keep our law project as paperless as we could and AbacusLaw plays a big part in allowing us to achieve this goal.
Pros
What I like most about AbacusLaw is how user-friendly it is and how we were able to use it to keep the project organized on a daily basis. It is a complete package.
Cons
I think I liked everything about AbacusLaw. I cannot think of any problem that I had with the software.
Response from AbacusNext
Thank you so much for your thoughtful review, Schawnne. We're glad AbacusLaw has helped your organization meet its goal of going paperless, and that you've found the product easy to use.
We appreciate you sharing your experience with us and the Capterra community!
All the best,
The team at AbacusNext
Problems with Support
Three of four years ago, I would have given five stars on all categories. Things have changed. In addition, the new owners increased annual license fees 40% last year.
Pros
It is a comprehensive software product for a law office, with case management, document management and billing. Our firm has been using it for 12 years.
Cons
The original founder of Abacus had very high standards. Tech support was very good. You could always connect quickly with a knowledgeable tech support specialist. In addition, for the first 7 or 8 years we used it, it was virtually bullet proof. It rarely, if ever, had a crash or issue of any kind. In more recent versions, you started to see more crashes or technical problems. But, at least the support was good when needed. The founder sold the company a couple of years ago. They acquired Amicus, several other products and most recently HotDocs. The quality of their tech support has significantly deteriorated. For example, we had a crash using the billing component, with a window that popped up with an error code this morning at roughly 9:00 a.m. Called tech support, was on hold for ten minutes, then prompted to leave a message. Left message at 9:10 a.m. this morning. In fact, both I and the user of the workstation left messages. It is 3:15 p.m. and Abacus has not called back.
User Friendly Lots of Features
This software allows me to keep my case files very organized. I love that I can just go to a particular file and all activity associated with the file is located in One place. I don't have to waste time searching different places for information. I definitely love that it is user friendly. When I am training new employees on this software they pick it up fast and it makes them very efficient at getting tasks done.
Pros
It is very user friendly; I love the Icons; It is very versatile; Keeps case files organized
Cons
For some reason it doesn't allow me to attach my emails to the documents. But that may be an operator error.
Response from AbacusNext
Dear Dorean,
Thank you for taking the time to review AbacusLaw. We're so glad you find it versatile and easy to use.
Thank you for your patronage; we look forward to being of service for many years to come!
Best,
Katie Ternes
Marketing Coordinator
AbacusNext
(858) 882-4882
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AbacusLaw Pricing
AbacusLaw Pricing
Contact AbacusNext to schedule a demo or get detailed pricing.
Contact AbacusNext to schedule a demo or get detailed pricing.
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AbacusLaw Features
AbacusLaw Features
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Categories
Categories
Video Tutorials
Video Tutorials
Additional information for AbacusLaw
Additional information for AbacusLaw
Key features of AbacusLaw
- 100+ standard reports
- Appointment scheduling
- Bar Association requirements
- Billing and invoicing
- Calendaring
- Case management
- Collaboration tools
- Conflict of interest checking
- Contact management
- Custom reports
- Custom templates
- Data visualization
- Document and form generation
- Document management
- Dynamic data capture
- Email organization
- Events, contacts, documents, emails, notes management
- Instant messaging
- Law firm accounting
- LawPay credit card processing
- Library of reports
- Organizational tools
- PDF court forms
- Phone messages
- Remote access and mobile syncronization
- Reporting
- Rules-based calendaring
- Task assignment
- Time capture
- Track deadlines
- Trust account management
- Trust accounting
- Workflows
- ePHI & HIPAA compliance
Benefits
AbacusLaw FAQs
AbacusLaw FAQs
Below are some frequently asked questions for AbacusLaw.
Q. What type of pricing plans does AbacusLaw offer?
AbacusLaw offers the following pricing plans:
Starting from: US$77.00/month
Pricing model: Subscription
Free Trial: Not Available
Contact AbacusNext to schedule a demo or get detailed pricing.
Q. What are the main features of AbacusLaw?
AbacusLaw offers the following features:
- 100+ standard reports
- Appointment scheduling
- Bar Association requirements
- Billing and invoicing
- Calendaring
- Case management
- Collaboration tools
- Conflict of interest checking
- Contact management
- Custom reports
- Custom templates
- Data visualization
- Document and form generation
- Document management
- Dynamic data capture
- Email organization
- Events, contacts, documents, emails, notes management
- Instant messaging
- Law firm accounting
- LawPay credit card processing
- Library of reports
- Organizational tools
- PDF court forms
- Phone messages
- Remote access and mobile syncronization
- Reporting
- Rules-based calendaring
- Task assignment
- Time capture
- Track deadlines
- Trust account management
- Trust accounting
- Workflows
- ePHI & HIPAA compliance
Q. Who are the typical users of AbacusLaw?
AbacusLaw has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does AbacusLaw support?
AbacusLaw supports the following languages:
English
Q. What type of pricing plans does AbacusLaw offer?
AbacusLaw has the following pricing plans:
Subscription
Q. Does AbacusLaw support mobile devices?
We do not have any information about what devices AbacusLaw supports
Q. What other apps does AbacusLaw integrate with?
AbacusLaw integrates with the following applications:
Fonality, Infusionsoft, Microsoft Outlook, Nextiva, Office 365, Salesforce Sales Cloud, Skype for Business
Q. What level of support does AbacusLaw offer?
AbacusLaw offers the following support options:
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials
This program has been very user friendly. Info is easy to add or delete from a file in this program. It keeps issues very organized. Tabs can be customized to your firm.