SentricHR
HR and payroll software that will transform your workplace.
4.2 /5 (123 reviews) Write a Review!SentricHR Overview
What is SentricHR?
Sentric provides HR and payroll software that empowers you with features that allow you to be more strategic by simplifying your HR processes. Transform your workplace by giving your employees control of their own data in a complete HR software that is designed for them.
SentricHR Overview
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SentricHR Features
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SentricHR Reviews
SentricHR Reviews
Fully integrated HR platform and exceptional customer service!! Unheard of combo until...
Sentric has consistently offered a manageable platform form for integrated HR services (payroll, benefits, etc.) combined with easy to use self-service features but the greatest value Sentric provides is in their customer service. They offer proactive training sessions and respond quickly to any and all issues. They truly offer best in class service in addition to a strong HRIS platform.
SentricHR Review
I would say it was mostly favorable, however the implementation process was much more labor intensive on the customer end than we had anticipated, and there were a few miscues in the implementation that did cause some audit/cost issues on our end. The ongoing struggles with the support response time have also been a concern.
The entire platform needs an improvement from web portal to mobile application.
Adding data into a central location.
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Fully integrated HR platform and exceptional customer service!! Unheard of combo until SentricHR
Pros
Ease of administration for a full integrated HRIS platform...payroll processes seamlessly based on the time and attendance module, open enrollment is no longer painful, data is easily accessible through standard and custom reporting features, and tax filings are completed faster than ever assuring compliance.
Cons
The only "negative" which really isn't a negative is the implementation process. It can feel overwhelming to have so many options, particularly when you are a small organization, but the implementation team is there every step of the way to guide you and ensure you are set up for success on the system for your current and future needs.
Response from Sentric
Thanks so much, Suzanne! We appreciate you taking the time to leave a thoughtful review.
SentricHR Review
I would say it was mostly favorable, however the implementation process was much more labor intensive on the customer end than we had anticipated, and there were a few miscues in the implementation that did cause some audit/cost issues on our end. The ongoing struggles with the support response time have also been a concern.
Pros
The search and filter capabilities are a positive. The integrated time system and additional functionality of the upgraded time software is much better than what we had before.
Cons
The customer service setup is not as quick and efficient as our setup on the old software. The availability of certain demographic/employment information is no longer available in the pay entry screen as it was in M3, thus there is a lot of toggling back and forth to verify information when we proceed payroll.
Response from Sentric
Thanks for your feedback, Shannon! Our team continues to work diligently to make the software easier to use, and we will submit your comment on toggling back and forth to our product team.
Big Sister Boston Review - Dec 2020
Pros
It is easy for staff to click around, update their information and enter time. Payroll is straight forward and quick to process. I also really like the new hire functions and how it gets all the forms to a new hire easily to track - in this virtual world it has been essential.
Cons
I wish that I could add in holidays rather than contacted customer service. They are quick to respond but they are quick request so it would be fantastic to manage them myself. I also wish the reports were a bit clearer. For example, the Absences report doesn't let me predict ahead and can not always be accurate when pulled.
Response from Sentric
Thanks so much for taking the time to post your feedback, Stephanie! Everyone here at Sentric works hard to ensure you have the support you need, and we are happy to hear your satisfied overall.

The entire platform needs an improvement from web portal to mobile application.
Adding data into a central location.
Pros
I like that I can see my PTO and W2 information. I can easily review my teams hours for the previous and current pay period.
Cons
* Mobile application on android is flakey and disconnects constantly even though GPS /location services are enabled.
* There are many times I used the mobile app and it caused multiple punches which in the end annoys me and HR to fix.
* Everytime I submit a review for an employee, I get an error to contact the system admin. By the way I am the director of IT and this is super annoying to have managers call my department for software that is not managed by us.
* after submitting a review the format is stripped and becomes a huge paragraph and hard to actually conduct a review. You should keep the format or all HTML.
* Employees that are salary should be able to manage there own time and fix there mistakes in punching in and out. I have to review and approve anyways later for payroll. This is an extra step that causes distractions for both management and employee.
* The web interface is not responsive.
* the home page should nit display any sensitive information, because when I am conducting a review, I have to login to my account. Employees should never see my PTO.
* Its easy to see how much hours my employee works in time and attendance, but its harder to see my own time per pay period, Why?
* It was not intuitive to find how to create additional punches or modify segments. having an icon or visual display would help.
I have more to add, you can give me a call.
All in One!
We love the system, just looking for better reporting!
Pros
We love learning new modules and how they work together. It can be overwhelming at first but staff will surprise you in how they are eager to do things electronically and adapt quickly!
Cons
The reports are difficult to learn and run and limited in the fields. I wish there was truly a MASTER report that you could pull ANY field, and you weren't limited to what is available under each category. We rarely use the reports because they are cumbersome.
Response from Sentric
Thanks for your feedback and being a long-time, loyal Sentric client, Kristen. We appreciate your comments on reporting--stay tuned for enhancements coming to the software in 2021!
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SentricHR Pricing
SentricHR Pricing
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SentricHR Features
SentricHR Features
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Additional information for SentricHR
Additional information for SentricHR
Key features of SentricHR
- Allows the users to track the applicants
- Allows users to access and manage compensation statements
- Feature to build customized reports
- Maintains all information of employees in a single platform
- Manages Affordable Care Act (ACA) compliance calculations
- Manages employees documents, deductions and cost calculation
- Manages end-to-end recruitment process
- Manages group and individual enrollments and benefits plans
- Manages payroll processes
- Onboarding
- Policy Execution
- Provides employee self service portal
- Provides employees the feature to request and approve leaves
- Provides features to enroll and track training
- Provides timely performance reviews
- Talent management feature for 360 degree reviews
- Tracks time cards, schedules and attendance trends
Benefits
The attendance feature allows the users to track the time of their employees and adhere to compliance and labor policies.
SentricHR FAQs
SentricHR FAQs
Below are some frequently asked questions for SentricHR.
Q. What type of pricing plans does SentricHR offer?
SentricHR offers the following pricing plans:
Starting from: US$2.00/month
Pricing model: Subscription
Free Trial: Not Available
Q. What are the main features of SentricHR?
SentricHR offers the following features:
- Allows the users to track the applicants
- Allows users to access and manage compensation statements
- Feature to build customized reports
- Maintains all information of employees in a single platform
- Manages Affordable Care Act (ACA) compliance calculations
- Manages employees documents, deductions and cost calculation
- Manages end-to-end recruitment process
- Manages group and individual enrollments and benefits plans
- Manages payroll processes
- Onboarding
- Policy Execution
- Provides employee self service portal
- Provides employees the feature to request and approve leaves
- Provides features to enroll and track training
- Provides timely performance reviews
- Talent management feature for 360 degree reviews
- Tracks time cards, schedules and attendance trends
Q. Who are the typical users of SentricHR?
SentricHR has the following typical customers:
Small Business, Large Enterprises, Mid Size Business
Q. What languages does SentricHR support?
SentricHR supports the following languages:
English
Q. Does SentricHR support mobile devices?
SentricHR supports the following devices:
Android, iPhone, iPad
Q. What other apps does SentricHR integrate with?
We do not have any information about what integrations SentricHR has
Q. What level of support does SentricHR offer?
SentricHR offers the following support options:
Phone Support
Sentric has consistently offered a manageable platform form for integrated HR services (payroll, benefits, etc.) combined with easy to use self-service features but the greatest value Sentric provides is in their customer service. They offer proactive training sessions and respond quickly to any and all issues. They truly offer best in class service in addition to a strong HRIS platform.