About Q-Pulse

Q-Pulse is an electronic quality management system from Ideagen, which also automates business processes covering compliance, safety, and risk management. Included in the system are tools for managing documents, staff training and competence, safety, incidents, corrective and preventative actions (CAPA), audits, suppliers, and more. Structures, workflows, data security, alerts, and escalations can all be configured in Q-Pulse to reflect organizational standards and processes.

Q-Pulse’s audit module gives users control of the full audit lifecycle, covering planning and scheduling, preparation, implementation, reporting, and action tracking. Audit capabilities are available offline, allowing users to work remotely with limited connectivity. Risk-based internal audits can be carried out, and financial audits, including SOX, can be automated. The CAPA system can be used to centrally record, manage, and track the progress of actions, with approval process workflow management enabling the automatic routing of approvals, notifications, reminders, escalations, and closures to the responsible individuals.

Q-Pulse enables users to monitor performance via KPIs (key performance indicators) in real time, for operational performance, quality, safety, risk, and compliance, and use these to identify and correct issues in governance strategies. Q-Pulse also offers native apps for iOS and Android, which include audit, document management, and reporting capabilities, and can be used to collaborate, communicate, and submit reports in real time while outside of the office.

Pricing starting from:

N/A

  • Free Version
  • Free Trial
  • Subscription

Key benefits of Q-Pulse

  • KPIs are visible and reported on in real time, giving users the most recent data to base decisions and actions on.

  • Vendor compliance data can be managed for various standards, including ISO, and compliance audits can be conducted on supply chains.

  • Mobile apps for iOS and Android enable users to collaborate, communicate, and submit reports in real time.

  • Q-Pulse's audit module covers the full audit lifecycle, allowing users to plan, schedule, and implement audits, report, and manage findings.

  • The customer management module enables the analysis of complaints and customer feedback, and monitoring of response times.

  • Devices

    Business size

    S M L

    Markets

    Australia, Brazil, Canada, China, Germany and 5 others, United Kingdom, India, Japan, Mexico, United States

    Supported Languages

    English

    Pricing starting from:

    N/A

    • Free Version
    • Free Trial
    • Subscription

    Images

    Q-Pulse Software - Q-Pulse can be used to report on safety, incidents, injuries, and more
    Q-Pulse Software - Reports in Q-Pulse can be marked as confidential or mandatory by users
    Q-Pulse Software - Q-Pulse's flight safety reports include details of staff involved, and the impact on the flight
    Q-Pulse Software - Locations of issues can also be marked on diagrams in Q-Pulse
    Q-Pulse Software - Multiple audit types can be managed in Q-Pulse
    Q-Pulse Software - Q-Pulse allows users to plan, schedule, report on, and record audits
    Q-Pulse Software - Various standards and regulations are available for audits in Q-Pulse
    Q-Pulse Software - Audit reports in Q-Pulse includes summaries of non-conformances and associated notes
    Q-Pulse Software - Procedure and policy documents can be stored in Q-Pulse
    Q-Pulse Software - Q-Pulse records change histories for all stored documents
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    Q-Pulse video
    Q-Pulse video
    Q-Pulse video
    Q-Pulse Software - Q-Pulse can be used to report on safety, incidents, injuries, and more Q-Pulse Software - Reports in Q-Pulse can be marked as confidential or mandatory by users Q-Pulse Software - Q-Pulse's flight safety reports include details of staff involved, and the impact on the flight Q-Pulse Software - Locations of issues can also be marked on diagrams in Q-Pulse Q-Pulse Software - Multiple audit types can be managed in Q-Pulse Q-Pulse Software - Q-Pulse allows users to plan, schedule, report on, and record audits Q-Pulse Software - Various standards and regulations are available for audits in Q-Pulse Q-Pulse Software - Audit reports in Q-Pulse includes summaries of non-conformances and associated notes Q-Pulse Software - Procedure and policy documents can be stored in Q-Pulse Q-Pulse Software - Q-Pulse records change histories for all stored documents

    Features

    Total features of Q-Pulse: 58

    • Access Controls/Permissions
    • Action Management
    • Alerts/Notifications
    • Archiving & Retention
    • Asset Management
    • Asset Tracking
    • Audit Management
    • Built-In Database
    • Calendar Management
    • Certification Tracking
    • Collaboration Tools
    • Competency Management
    • Complaint Management
    • Compliance Management
    • Compliance Tracking
    • Controls Audit
    • Corrective and Preventive Actions (CAPA)
    • Customisable Forms
    • Customisable Templates
    • Dashboard
    • Defect Tracking
    • Document Capture
    • Document Classification
    • Document Coding & Control
    • Document Generation
    • Document Storage
    • Environmental Compliance
    • Equipment Management
    • FDA Compliance
    • Feedback Management
    • File Recovery
    • File Sharing
    • HIPAA Compliant
    • ISO Compliance
    • ISO Standards Management
    • IT Risk Management
    • Incident Management
    • Maintenance Management
    • Maintenance Scheduling
    • Mobile Access
    • Monitoring
    • Nonconformance Tracking
    • OSHA Compliance
    • Offline Access
    • Operational Risk Management
    • Planning Tools
    • Quality Control
    • Records Management
    • Response Management
    • Risk Assessment
    • Risk Management
    • Risk Reporting
    • Root Cause Analysis
    • Sarbanes-Oxley Compliance
    • Supplier Management
    • Supplier Quality Control
    • Training Management
    • Version Control

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    Reviews

    Overall rating

    4.3 /5
    (51)
    Value for Money
    4.4/5
    Features
    4.2/5
    Ease of Use
    3.8/5
    Customer Support
    4.5/5

    Already have Q-Pulse?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 51
    Vikki Q.
    Overall rating
    • Industry: Consumer Electronics
    • Company size: 5,001-10,000 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great system for more than just document management

    Reviewed on 14/10/2019

    Great experience, we are reducing our administrative load as well as succeeding in projects to...

    Great experience, we are reducing our administrative load as well as succeeding in projects to reduce and simplify our processes. The services team are helpful and have a wealth of experience to share.

    Pros

    Simple to use, speed of deployment, licencing model, flexibility

    Cons

    Some data is not shared across modules - which would be useful.

    Response from Qualsys

    Wow Vikki, on behalf of the whole team at Qualsys - thank for you leaving us a review!

    We are over the moon you've had an overall great experience of EQMS. We'll keep working on making the data available across all the modules but have raised this.

    Thanks again for taking the time to leave us a review.

    Kate Armitage (Compliance Director)
    www.qualsys.co.uk

    Annabelle B.
    Overall rating
    • Industry: Building Materials
    • Company size: 501-1,000 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Qualsys Experience

    Reviewed on 21/8/2019

    A positive experience with knowledgeable and helpful staff to help you through the implementation...

    A positive experience with knowledgeable and helpful staff to help you through the implementation and problem solving.

    Pros

    Ease off use
    Ability to run from IPad's and phones
    Flexibility of being able to tailor to own needs
    Dashboard for tracking performance
    Easy administration

    Cons

    Audits process is long winded and could be simplified by being able to raise on close on the app.

    Modules are not interactive with each other and operate independently.

    Alternatives Considered

    EHS Management Software

    Reasons for Choosing Q-Pulse

    Previous system was no longer supported and users were not happy with it. Lost all buy in and employees deviated from the system so losing visibility of the EHSQ performance from a central function.

    Reasons for Switching to Q-Pulse

    Locality of organisation User friendly Proce

    Response from Qualsys

    Thank you for writing us a review Annabelle.

    We're really delighted you find EQMS easy to use and flexible to tailor to your own needs.

    Thank you for your feedback about the audit process. We're getting a support nurse to get in touch with you as you can raise and close audits on the mobile application.

    All the best,
    Emily

    Daniel F.
    Overall rating
    • Industry: Chemicals
    • Company size: 201-500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Ease of Use
    • Likelihood to recommend 8.0 /10

    Great software

    Reviewed on 22/10/2019

    This is housing all our certificates, training and actions. So far so good!

    This is housing all our certificates, training and actions. So far so good!

    Pros

    A very easy business system to administer. I particularly like the Actions and Document Manager module.

    Cons

    We needed a lot of customization to ensure the Training Manager module worked for us.

    Response from Qualsys

    Hi Daniel
    Thank you for reviewing Qualsys. Delighted to hear you think EQMS is great software and a very easy business system to administer.
    We appreciate it can take a bit of time to get the modules configured so it meets your internal processes, but the effort you've but in now really will pay off in the long run.
    If you do have any suggestions or recommendations to help us improve EQMS, please do send us your feedback to [email protected]
    Thanks again,
    Emily

    Danielle L.
    Overall rating
    • Industry: Plastics
    • Company size: 201-500 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Qualsys is life-changing!

    Reviewed on 12/7/2019

    Overall, it has made an improvement and met a lot of our needs.

    The most difficult part is...

    Overall, it has made an improvement and met a lot of our needs.

    The most difficult part is getting end users engaged in the system.

    Pros

    I love the usability of the software. It is very intuitive, and has all of the features we wanted, or didn't know we wanted!

    The configurability of the system has also been a huge positive for us. With our old system we weren't able to fully configure, and the elements that we could configure required an IT administrator and/or a particular licence.

    I will bullet point the rest:
    Ability to link related documents
    Setting review dates for documents
    Dashboard
    Limiting permissions/viewing ability
    Ability for end users to leave feedback on documentation
    Automatically PDFing documents
    Embedding codes
    Training/help is within the system

    Overall the software is miles ahead of the others, with so many positive points!

    Cons

    The cons:
    There is not an option to select the information shown in an issue report
    The forms are "fully configurable", for example some information has to be there, and it has to be at the top of the form rather than in another section
    Kickstarting workflows is a little more clunky than the "pass to" function
    The "if" option could have a lot more power (but I understand this is a recent development)
    You can't do a blank search for all documents (filtering with topics for example)

    Response from Qualsys

    Hi Danielle,
    This is such a lovely review. Thank you so much for sharing your experience of Qualsys with the world. It means a lot to us.
    Thank you also for sharing your feedback about workflows. If you have any more feedback on new or old functionality, please do send us an email to [email protected] and our UX/UI team will look into it.
    Many thanks
    Emily

    Stewart W.
    Overall rating
    • Industry: Medical Devices
    • Company size: 11-50 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Medical Devices EQMS

    Reviewed on 23/8/2019

    Very happy overall with the document and issue manager modules utilised within EQMS. Have already...

    Very happy overall with the document and issue manager modules utilised within EQMS. Have already had a product upgrade and the customer support from the rep is excellent.

    Pros

    The software can be used across a variety of platforms.

    Cons

    Some parts and functionality seem a bit dated but are aware that Qualsys are addressing this.

    Alternatives Considered

    Greenlight Guru

    Reasons for Switching to Q-Pulse

    Qualsys were able to provide the personal touch and were always quick to respond when evaluating products. Ultimately down to the software functionality over a variety of platforms.

    Response from Qualsys

    Thank you for taking the time to write Qualsys a review Stewart!

    We are thrilled that you find the Qualsys support excellent and are very happy with the EQMS modules you are using.

    We're looking forward to seeing you at our next GxP Product Advisory group meeting!
    Emily

    Showing 5 reviews of 51 Read all reviews

    Q-Pulse FAQs

    Below are some frequently asked questions for Q-Pulse.

    Q-Pulse has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500, 501-1,000, 1,001+

    Q-Pulse supports the following languages:

    English

    Q-Pulse supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    We do not have any information about what integrations Q-Pulse has

    Q-Pulse offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

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